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Rootkit Infection? Active antivirus sites: AVG, AVAST and other being blocked

#1 User is offline   Grenading Badger 

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Posted 09 August 2011 - 01:18 PM

Hello, I work at a computer repair shop, and we currently have a computer in that has a very peculiar issue. The computer has an almost brand new windows xp installation. It is called a Verus Snap-on. Used in car diagnostics. Anyways Whilst trying to install antivirus protection onto the thing, it kept saying "Server not found" for AVG. I tried to ping the website, and nothing came back.
Malwarebyte's and Spybot both say the computer is clean.
Here is the GMER Log

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-08-09 13:10:03
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-5 ST9250315AS rev.0001SDM1
Running: xpks1cdg.exe; Driver: C:\DOCUME~1\VERUSU~1\LOCALS~1\Temp\fgryrkoc.sys


---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\System32\svchost.exe[1580] ntdll.dll!NtQueryInformationProcess 7C90D7FE 5 Bytes JMP 025BADCD
.text C:\WINDOWS\System32\svchost.exe[1580] NETAPI32.dll!NetpwPathCanonicalize 5B86A3B1 5 Bytes JMP 025BAD64
.text C:\WINDOWS\system32\svchost.exe[1696] ntdll.dll!NtQueryInformationProcess 7C90D7FE 5 Bytes JMP 0086ADCD

---- Services - GMER 1.0.15 ----

Service C:\WINDOWS\system32\svchost.exe (*** hidden *** ) [AUTO] lvjckx <-- ROOTKIT !!!

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\00078043cb37
Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\00078043cb37@000666070ab0 0x60 0x5E 0xCF 0x0E ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\00078091a11c
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx@DisplayName Microsoft Task
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx@Type 32
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx@Start 2
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx@ErrorControl 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx@ImagePath %SystemRoot%\system32\svchost.exe -k netsvcs
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx@ObjectName LocalSystem
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx@Description Transports electronic mail across the network
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx\Parameters
Reg HKLM\SYSTEM\CurrentControlSet\Services\lvjckx\Parameters@ServiceDll C:\WINDOWS\system32\wleikil.dll
Reg HKLM\SYSTEM\ControlSet002\Services\BTHPORT\Parameters\Keys\00078043cb37 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\BTHPORT\Parameters\Keys\00078043cb37@000666070ab0 0x60 0x5E 0xCF 0x0E ...
Reg HKLM\SYSTEM\ControlSet002\Services\BTHPORT\Parameters\Keys\00078091a11c (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx@DisplayName Microsoft Task
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx@Type 32
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx@Start 2
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx@ErrorControl 0
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx@ImagePath %SystemRoot%\system32\svchost.exe -k netsvcs
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx@ObjectName LocalSystem
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx@Description Transports electronic mail across the network
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx\Parameters (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\lvjckx\Parameters@ServiceDll C:\WINDOWS\system32\wleikil.dll

---- EOF - GMER 1.0.15 ----

Also I checked the hosts file- Clean

#2 User is offline   cryptodan 

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Posted 09 August 2011 - 01:23 PM

Please follow the instructions in ==>Malware Removal and Log Section Preparation Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

Most importantly please be patient till you get a reply to your topic.

My work schedule is as follows: Mon and Tues 1800 to 0600, Friday - Sunday 1800EST to 0600, and Wednesday to Thursday 1800est to 0600. So if I do not respond right away I am at work.
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#3 User is offline   Orange Blossom 

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Posted 09 August 2011 - 01:35 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic413609.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom
An ounce of prevention is worth a pound of cure
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