BleepingComputer.com: Infected PC- Help Appreicted

Got my friend to have a look and explained about some the files which seem to be infected. He says some of the stuff below is what his son has downloaded / installed without his consent, he's restricting access to the PC now to insure it stays safe and legitimate, help us delete at will.

6 hour scan.


C:\MGtools\Process.exe Win32/PrcView application
C:\Program Files\Race2Play\Setup Developer\Setup Developer.exe Win32/BadJoke.Delf.NAC application
C:\Program Files\Sony\Vegas Pro 9.0\Keygen.exe a variant of Win32/Keygen.AR application
C:\Users\DHR\Desktop\stuff34\winamp5572_full_emusic-7plus_en-us.exe Win32/OpenCandy application
C:\Users\Public\Documents\Server\hlp.dat Win32/Bamital.DZ trojan
E:\Backup(Desktopetc)6thDec\Downloads\rFactor_DPA-1.3.2.0_patch.zip probably a variant of Win32/HackTool.Patcher.A application
E:\Backup(Desktopetc)6thDec\Malware Removal\exeHelper.com probably a variant of Win32/Agent.IAOIHQG trojan
E:\Backup(Desktopetc)6thDec\rACE Team\Random\Malware Removal\exeHelper.com probably a variant of Win32/Agent.IAOIHQG trojan
E:\Gamining Stuff\RaceTeam\DHR\Sponsorship\010\Hardware\Tools\Click.to.Convert.v6.0.Incl.Patch-RESURRECTiON.rar a variant of Win32/HackTool.Patcher.A application
E:\Gamining Stuff\RaceTeam\DHR\Sponsorship\Old Stuff together\New- FOr late 010-011\DHR GP Proposal\WebStats\MsgPlusLive-484.exe a variant of Win32/MessengerPlus application
E:\Gamining Stuff\RaceTeam\GT Omega Racing\Web-Forum\mirc717.exe Win32/OpenCandy application
E:\Gamining Stuff\RaceTeam\Motec\d-l\d-l.zip probably a variant of Win32/HackTool.Patcher.A application
E:\Gamining Stuff\RaceTeam\Motec\d-l\rFactor_DPA-1.3.2.0_patch.zip probably a variant of Win32/HackTool.Patcher.A application
G:\-Main Stuff\Downloads\MyPhoneExplorer_Setup_1.6.7.exe a variant of Win32/Adware.ADON application
G:\Software and other\Raxco.PerfectDisk.2008.v9.00.052.Pro.rar probably a variant of Win32/Agent.LYUBMXR trojan
K:\AVCWare_Total_Video_Converter_Plus_6.0.15.1110.rar Win32/Toolbar.Zugo application
K:\MyPhoneExplorer_Setup_1.8.1.exe Win32/OpenCandy application
K:\Audio DAW - Plugins ETC\IZotope.Trash.VST.DX.AS.RTAS.HTDM.v1.14_CrYs18_www.dl4all.com.rar a variant of Win32/Keygen.AD application
K:\Audio DAW - Plugins ETC\Audio Software and Plugins\OhmForce.Symptohm.Melohman.VSTi.v1.10.incl.Keygen.READNFO-AiR.rar a variant of Win32/Keygen.AD application
K:\Audio DAW - Plugins ETC\Audio Software and Plugins\VST\CW_ISotopeOzonoChiavi.rar a variant of Win32/Keygen.AD application
K:\Audio DAW - Plugins ETC\Audio Software and Plugins\VST\fROM Shadow\Rob.Papen.Predator.1.1\keygen.exe a variant of Win32/Keygen.AD application
K:\Audio DAW - Plugins ETC\Audio Software and Plugins\VST\fx\Audio-Damage.rar a variant of Win32/Keygen.AD application
K:\Audio DAW - Plugins ETC\Audio Software and Plugins\VST\Instruments'\Korg.Legacy.Collection.Analog.Edition.VSTi.RTAS.v1.23.Incl.Keygen-AiR.rar a variant of Win32/Keygen.AD application
K:\Audio DAW - Plugins ETC\Audio Software and Plugins\VST\Instruments'\Oddity.rar a variant of Win32/Keygen.AD application
K:\Audio DAW - Plugins ETC\Audio Software and Plugins\VST\Instruments'\Korg.Legacy.Collection.Analog.Edition.VSTi.RTAS.v1.23.Incl.Keygen-AiR\keygen.exe a variant of Win32/Keygen.AD application
K:\Audio DAW - Plugins ETC\Audio Software and Plugins\VST\Instruments'\Oddity\keygen.exe a variant of Win32/Keygen.AD application
K:\Downloads\Freeware_PrimoPDF.exe Win32/OpenCandy application
K:\Downloads\MsgPlusLive-470.exe a variant of Win32/Adware.CiDHelp application
K:\Downloads\PD10_WS.rar a variant of Win32/Keygen.AK application
K:\Downloads\Games\mirc717.exe Win32/OpenCandy application
K:\Downloads\indesign\CS4MCLG.EXE probably a variant of Win32/Spy.Agent.FFETUNH trojan

This post has been edited by SilentKiller: 29 August 2011 - 11:51 AM

Hello

There are some minor things in your online scan that should be removed.


delete files

• Copy all text in the quote box (below)...to Notepad.
  

  Quote

  @echo off
  del /f /s /q "C:\MGtools\Process.exe"
  del /f /s /q "C:\Program Files\Race2Play\Setup Developer\Setup Developer.exe"
  del /f /s /q "C:\Program Files\Sony\Vegas Pro 9.0\Keygen.exe"
  del /f /s /q "C:\Users\DHR\Desktop\stuff34\winamp5572_full_emusic-7plus_en-us.exe"
  del /f /s /q "C:\Users\Public\Documents\Server\hlp.dat"
  del /f /s /q "E:\Backup(Desktopetc)6thDec\Downloads\rFactor_DPA-1.3.2.0_patch.zip"
  del /f /s /q "E:\Backup(Desktopetc)6thDec\Malware Removal\exeHelper.com"
  del /f /s /q "E:\Backup(Desktopetc)6thDec\rACE Team\Random\Malware Removal\exeHelper.com"
  del /f /s /q "E:\Gamining Stuff\RaceTeam\DHR\Sponsorship\010\Hardware\Tools\Click.to.Convert.v6.0.Incl.Patch-RESURRECTiON.rar"
  del /f /s /q "E:\Gamining Stuff\RaceTeam\DHR\Sponsorship\Old Stuff together\New- FOr late 010-011\DHR GP Proposal\WebStats\MsgPlusLive-484.exe"
  del /f /s /q "E:\Gamining Stuff\RaceTeam\GT Omega Racing\Web-Forum\mirc717.exe"
  del /f /s /q "E:\Gamining Stuff\RaceTeam\Motec\d-l\d-l.zip"
  del /f /s /q "E:\Gamining Stuff\RaceTeam\Motec\d-l\rFactor_DPA-1.3.2.0_patch.zip"
  del /f /s /q "G:\-Main Stuff\Downloads\MyPhoneExplorer_Setup_1.6.7.exe"
  del /f /s /q "G:\Software and other\Raxco.PerfectDisk.2008.v9.00.052.Pro.rar"
  del /f /s /q "K:\AVCWare_Total_Video_Converter_Plus_6.0.15.1110.rar"
  del /f /s /q "K:\MyPhoneExplorer_Setup_1.8.1.exe"
  del /f /s /q "K:\Audio DAW - Plugins ETC\IZotope.Trash.VST.DX.AS.RTAS.HTDM.v1.14_CrYs18_www.dl4all.com.rar"
  del /f /s /q "K:\Audio DAW - Plugins ETC\Audio Software and Plugins\OhmForce.Symptohm.Melohman.VSTi.v1.10.incl.Keygen.READNFO-AiR.rar"
  del /f /s /q "K:\Audio DAW - Plugins ETC\Audio Software and Plugins\VST\CW_ISotopeOzonoChiavi.rar"
  del /f /s /q "K:\Audio DAW - Plugins ETC\Audio Software and Plugins\VST\fROM Shadow\Rob.Papen.Predator.1.1\keygen.exe"
  del /f /s /q "K:\Audio DAW - Plugins ETC\Audio Software and Plugins\VST\fx\Audio-Damage.rar"
  del /f /s /q "K:\Audio DAW - Plugins ETC\Audio Software and Plugins\VST\Instruments'\Korg.Legacy.Collection.Analog.Edition.VSTi.RTAS.v1.23.Incl.Keygen-AiR.rar"
  del /f /s /q "K:\Audio DAW - Plugins ETC\Audio Software and Plugins\VST\Instruments'\Oddity.rar"
  del /f /s /q "K:\Audio DAW - Plugins ETC\Audio Software and Plugins\VST\Instruments'\Korg.Legacy.Collection.Analog.Edition.VSTi.RTAS.v1.23.Incl.Keygen-AiR\keygen.exe"
  del /f /s /q "K:\Audio DAW - Plugins ETC\Audio Software and Plugins\VST\Instruments'\Oddity\keygen.exe"
  del /f /s /q "K:\Downloads\Freeware_PrimoPDF.exe"
  del /f /s /q "K:\Downloads\MsgPlusLive-470.exe"
  del /f /s /q "K:\Downloads\PD10_WS.rar"
  del /f /s /q "K:\Downloads\Games\mirc717.exe"
  del /f /s /q "K:\Downloads\indesign\CS4MCLG.EXE"
  del %0
  
  
• Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
  It should look like this: <--XP<--vista
  
• Double click on delfile.bat to execute it.
  A black CMD window will flash, then disappear...this is normal.
  
• The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
  
• Click the Re-enable button to re-enable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

Many thanks for all the help Gringo! It's greatly appreciated.

I will do the rest of the clean up tonight and get back to you how things went. Meanwhile I have a couple of questions.

MyPhoneExplorer for example is a handy peace of software used for some phones my friend uses. They are older phones and this is the only software which works with them. What would be the best way to check if the .exe has a virus or not upon downloading the latest version? A scan with malwarebytes and super anti spyware found nothing before or is it a case of them hacking the program due to it being outdated?

Thanks again.

This post has been edited by SilentKiller: 29 August 2011 - 03:30 PM

Hello

Win32/Adware this is what Eset found in that program (Very minor) download load the latest and don't let it install any toolbars or anything like that


Gringo

Hi,

You can close the thread now if you wish.

Thank you greatly again for all the help.

You are most welcome


gringo

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.