BleepingComputer.com: Dell latitude D810 won't turn on.

Hey there I've got a dell latitude D810 and as of yesterday it decided not to work. I plugged it in with a 12 volt charger, then it just stopped working!! The three lights come on the front of it and so does the power on button. it sounds like it's about to start then nothing. Thats about all i can say. If theres anyone who knows of what might be making this problem please let me know!
Thank you

This post has been edited by hamluis: 08 August 2011 - 07:28 AM
Reason for edit: Moved from XP to Internal Hardware.

A 12volt charger is the wrong voltage. The AC adapter should be 19Volts to the laptop. 65 watt or 90 watt. If the Real Dell adapter isn't the right one the Laptop will tell you.

The moment you connected the WRONG power adapter you fried the DC board inside by undervolting it. The DC PSU board can cost as much as $150 bucks and depending on the notebook chassis design can require as much as 5 hours of shop time to replace. In total that's a possible $500 fix. Probably time to shop for a new notebook. Live and learn I guess...

Always make sure that when use a DC PSU that it's the right voltage and amperage for the device it's plugged into. This can be done by reading the voltage and amp used by the device. By law it has to be written on the device. Also the PSU/power brick will have it's voltage and watt/amp hours written on it's sticker.

PS Cheaper notebook motherboard have the DC PSU section right on the mobo PCB. This means an entirely new motherboard. Quality notebooks will have a separate PCB for the DC PSU section though the trend it just to have it on the motherboard.

This post has been edited by HiroPro: 08 August 2011 - 03:47 PM

Also for anyone with a Dell.

Buy genuine Dell power adapters, I've seen many problems caused by generic from low perrformance to not charging the battery that were cured by using a Dell branded Adapter.

Easy to tell the right AC Adapter. Look on the bottom of the laptop. It'll give the family that it will work with.

Example PA-12 Family, PA-10 Family, or PA-10 or PA-12 Family or PA-6 Family. The Adapters will be marked with the Family too.

The proper family on the adapter needed defines Voltage, Current, And physical plug where it plugs into the laptop.