BleepingComputer.com: After removal of Xp security 2012 virus no internet connection

After I followed the removal instructions I haven't been able to get an internet connection. I tried to repair it, but it say it is trying to renew my IP address. My desktop can't connect but I still can get WiFi on my phone. Any help would be appreciated.

By the way I've tried to do a system restore and it won't let me do one.

This post has been edited by hamluis: 08 August 2011 - 03:57 PM
Reason for edit: Moved from XP to Am I Infected.

Hi -
Have you done the basic check -
>Must be Internet Explorer > (Across the top) Tools > (Bottom Item) Internet Options > (Across the top) Content > LAN Settings >
Make sure the only box ticked is the top one - Automatically detect settings -
Always a quick first check -

Tried it, but it still says acquiring an address.

This should have been mentioned in your Malware removal thread first - - - -
As you left the thread with Noviciate and did not mention any problems then , I would PM him or a Moderater to reopen your topic in Malware area -
This may or may not be related to the problem, but I would ask there first -

We may be trying to finish a job that needs more work -

Check for a proxy set up by the malware?

Tools/Internet Options/Connections...click LAN Settings button. Select Automatically Detect...make sure that there are no other boxes on that tab checked...click OK.

Louis

The Google redirect issue was resolved, this is a new problem.

Please...post exactly what your repair efforts were...and indicate exactly at what point...and content...of any onscreen error message.

"No internet connection" just isn't very informative.

Does Device Manager reflect the NIC as being properly installed?

Did you try uninstalling it, then reinstalling it?

Does Event Viewer reflect errors pertaining to your connectability? If so, double-click on that line item and post the detail for such.

Did you try a different browser, in case it's a browser issue?

If this is a wireless connection...you may want to look at Some Google Links

Louis

noknojon, on 07 August 2011 - 01:50 AM, said:

Please see the date on the thread before you decide to give more work to Noviciate.
As I believe this problem could say not related to malware removal thread as it over a half year ago been closed.

joey-g, on 07 August 2011 - 09:39 AM, said:

Please follow what Louis say.

abauw, on 07 August 2011 - 04:38 PM, said:

Sorry , My bad for not checking the date fully -

A few days ago I got a virus that said my computer was desktop was infected, it was a fake xp security screen that wanted me to run a scan. I ran rkill and the malwarebytes, then rebooted system. The avast AntiVirus sent an error message that my web shield was turned off, so I tried to turn on firewall and I got a message (Windows firewall settings cannot be displayed because associated service is not running . Do you want to start the Windows firewall/internet connection sharing (ICE) service?) and then I says window cannot start the Windows firewall/internet connection. My network connection say acquiring network address. My deskstop doesn't have a connection but I get a WiFi signal from my router to other devices. Will not let me do system restore . Event viewer error says (the network location awareness services depend on the following nonexistent service:afd). I don't know if I corrupted a file when ran the malwarebytes. Will a factory restore setting work.

Any help would be appreciated