BleepingComputer.com: Browser redirect virus rootkit?

Hello - I'm hoping someone can help me.

I seem to have a browser redirect virus. When I search with Google and click on a result, I get redirected to random websites. Just before the random website appears I see "www.co.uk" in my address bar.

I've run Malwarebytes, TDSSkiller, ESET etc. While Malwarebytes did detect and remove some Trojans, none detect anything now as far as I can see or solve my problem. If I use ATFcleaner and then AVAST aswMBR, the problem does go away. But it reappears when I reboot. I've booted up in safe mode and run ATFcleaner and aswMBR but when booting up afterwards in normal mode the problem recurs.

I've checked my hosts file which appears to be fine. I've rewritten my MBR but that hasn't helped. And I've reset my router which appears to be running properly without any problems.

Two things to note. (1) I have Virgin Media as my home page and when I search using the Google toolbar embedded in the homepage I don't ever get redirected when clicking on search results. (2) The log for aswMBR highlights this entry in yellow:

"\Driver\atapi[0x8aa5d158] -> IRP_MJ_INTERNAL_DEVICE_CONTROL -> sfsync02.sys[0xf76388b4]"

I don't know if this means there might be a problem with my atapi.sys file.

I'm running an old Dell Dimension 8300 with Windows XP SP3, IE8 as my browser and Virgin Media Security as my antivirus (Radialpoint I believe).

While I can work around this problem I'm concerned that there is an infection and that my PC is vulnerable to further attacks.

Can anyone help?

Here is my DDS log:

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Ian Young at 19:28:00 on 2011-08-02
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2559.1627 [GMT 1:00]
.
AV: Virgin Media Security Anti-Virus *Enabled/Updated* {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Virgin Media Security Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Virgin Media\Security\Fws.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Virgin Media\Security\AVG\Identity Protection\agent\Bin\AVGIDSAgent.exe
svchost.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CPUCooL\CooLSrv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\Program Files\Virgin Media\Digital Home Support\HsdService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Virgin Media\Security\RpsSecurityAwareR.exe
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\System32\StkCSrv.exe
C:\WINDOWS\System32\UAService7.exe
C:\Program Files\Secunia\PSI\sua.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Virgin Media\Security\rps.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManagerComHandler.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
C:\Program Files\Virgin Media\Digital Home Support\DHSClient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.virginmedia.com/
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uSearch Bar = hxxp://www.google.com/ie
mSearch Bar = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MtdAcq] c:\program files\creative\shared files\media sniffer\MtdAcq.EXE /s
uRun: [EA Core] "c:\program files\electronic arts\eadm\Core.exe" -silent
uRun: [SB Audigy 2 Startup Menu] /L:ENG
uRun: [igndlm.exe] c:\program files\download manager\DLM.exe /windowsstart /startifwork
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRunOnce: [IndexCleaner] "c:\program files\virgin media\security\IdxClnR.exe"
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy2\surround mixer\CTSysVol.exe
mRun: [CTDVDDet] c:\program files\creative\sbaudigy2\dvdaudio\CTDVDDet.EXE
mRun: [CTHelper] CTHELPER.EXE
mRun: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ServiceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN
mRun: [DHSClient.exe] "c:\program files\virgin media\digital home support\DHSClient.exe" /AUTORUN
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRunOnce: [IndexCleaner] "c:\program files\virgin media\security\IdxClnR.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\ianyou~1\startm~1\programs\startup\regist~1.lnk - c:\program files\ubisoft\ghost recon advanced warfighter 2\support\register\RegistrationReminder.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.euro.dell.com/systemprofiler/SysPro.CAB
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} - hxxp://www.creative.com/su/ocx/15030/CTSUEng.cab
DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} - hxxp://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {20AD521D-3A3E-11D4-BC32-0050040D952B} - hxxp://www.picturebuzz.com/common/programs/swicdad.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/wmv9dmo.cab
DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.10.115.cab
DPF: {4DB79B88-84B2-11D3-81B4-525400E7AB54} - hxxp://www.picturebuzz.com/picturebuzz/dp/release/axe.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1155416735546
DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} - hxxp://www.systemrequirementslab.com/sysreqlab2.cab
DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1273619280343
DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} - hxxps://register.btinternet.com/templates/btmailcontrol013.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {84818113-96C5-11D2-BE39-006008BF4DD5} - hxxp://subscribers.scotlandspeople.gov.uk/php/globals/tif_viewer/activex/viewdw32.ocx
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38109.5617708333
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - hxxp://download.yahoo.com/dl/installs/yab_af.cab
DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - hxxp://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} - hxxp://h30043.www3.hp.com/aio/en/check/qdiagh.cab?322
DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} - hxxps://register.btinternet.com/templates/btwebcontrol028.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPID.cab
DPF: {FD0EBBED-0C42-4D0F-82DA-44399B5C420A} - hxxp://downloads.virginmedia.com/CST/ver1/xp_mail.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{1E75C23F-8114-43EF-896A-10EA2AE22FB5} : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{8D844993-3D6E-4B3B-A01F-2884EA91A3B1} : DhcpNameServer = 192.168.2.1
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
LSA: Authentication Packages = msv1_0 relog_ap
.
============= SERVICES / DRIVERS ===============
.
R0 RadialpointIDSEH;RadialpointIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-5-16 25608]
R1 ntiomin;ntiomin;c:\windows\system32\drivers\ntiomin.sys [2008-4-12 11392]
R2 HsdService;HsdService;c:\program files\virgin media\digital home support\HsdService.exe [2011-5-8 1406264]
R2 Radialpoint Security Services;Virgin Media Security;c:\program files\virgin media\security\RpsSecurityAwareR.exe [2010-1-4 165408]
R2 RadialpointIDSAgent;RadialpointIDSAgent;c:\program files\virgin media\security\avg\identity protection\agent\bin\AVGIDSAgent.exe [2010-5-16 5832712]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2011-4-19 993848]
R2 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2011-4-19 399416]
R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2011-5-8 689464]
R2 SgtSch2Svc;Seagate Scheduler2 Service;c:\program files\common files\seagate\schedule2\schedul2.exe [2008-6-24 431384]
R2 StkSSrv;Syntek AVStream USB2.0 WebCam Service;c:\windows\system32\StkCSrv.exe [2011-3-9 24576]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]
R3 RadialpointIDSDriver;RadialpointIDSDriver;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSDriver.sys [2010-5-16 122376]
R3 RadialpointIDSFilter;RadialpointIDSFilter;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSfilter.sys [2010-5-16 30216]
R3 RadialpointIDSShim;RadialpointIDSShim;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSShim.sys [2010-5-16 25736]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-29 135664]
S3 cdiskdun;cdiskdun;\??\c:\docume~1\ianyou~1\locals~1\temp\cdiskdun.sys --> c:\docume~1\ianyou~1\locals~1\temp\cdiskdun.sys [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-1-29 135664]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-2-27 41272]
S3 RTL8192su;Realtek RTL8192SU Wireless LAN 802.11n USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8192su.sys [2010-11-25 606056]
S3 StkCMini;Syntek AVStream USB2.0 VGA WebCam;c:\windows\system32\drivers\StkCMini.sys [2011-3-9 1260032]
S4 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
.
=============== Created Last 30 ================
.
2011-08-02 07:49:27 96512 ----a-w- c:\windows\system32\drivers\atapi.gud.sys
2011-08-02 07:35:11 21768 ----a-w- c:\windows\system32\drivers\PROCEXP141.SYS
2011-08-01 21:22:17 -------- d-----w- c:\program files\ESET
2011-08-01 19:25:14 -------- d--h--w- c:\windows\PIF
2011-07-31 20:15:26 -------- dc-h--w- c:\windows\ie8
2011-07-29 06:47:44 6881616 ----a-w- c:\documents and settings\all users\application data\microsoft\windows defender\definition updates\{477315e6-20a2-4bed-8813-9e303fdf73ef}\mpengine.dll
2011-07-28 21:30:11 66048 --sha-r- c:\windows\system32\msyuv3.dll
2011-07-23 22:33:33 -------- d-----w- c:\windows\NKCCDViewerSetting
.
==================== Find3M ====================
.
2011-07-06 18:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-06 18:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-28 06:24:31 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-24 18:14:10 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-05-19 09:32:04 1044480 ----a-r- c:\windows\system32\roboex32.dll
.
============= FINISH: 19:29:53.71 ===============


And here are the attach.txt and ark.txt files:

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• Please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.

• The application window will appear
  
• Click the Disable button to disable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.


• Double-Click on dds.scr and a command window will appear. This is normal.
  
• Shortly after two logs will appear:
  
  • DDS.txt
    
  • Attach.txt
  
  
• A window will open instructing you save & post the logs
  
• Save the logs to a convenient place such as your desktop
  
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
  
• Now double-click on RKUnhookerLE.exe to run it.
  
• Click the Report tab, then click Scan.
  
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  
• Wait till the scanner has finished and then click File, Save Report.
  
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".

information and logs:

In your next post I need the following


• .logs from DDS
  
• log from RKUnHooker
  
• let me know of any problems you may have had

Gringo

Hello gringo and thanks very much for getting back to me.

I've run Defogger, DDS and Rootkit unhooker.

Here are the logs. I encoutered no problems and the software all seemed to run fine.

Cheers

Scotsman101

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hello again, gringo

I did as asked and attach my Combofix log report. The only hiccup was after Combofix rebooted my PC. Although I’d shut down my antivirus software before starting Combofix, it came on at start up and Combofix appeared to hang until I'd closed the antivirus down via the tray icon. Combofix then completed without a problem as far as I can tell.

Combofix seemed to remove some files.

At first I thought the Google redirect was still happening. The first couple of Google searches redirected me to what appears to be a MSDN troubleshooting page. But after a couple of these redirects this stopped.

I’ve now shut down and rebooted a couple of times and Google seems to be working normally with no more redirecting of results.

Am I cured?!

Thanks for all your help so far.

Scotsman101

ComboFix 11-08-07.01 - Ian Young 07/08/2011 18:00:48.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2559.1844 [GMT 1:00]
Running from: c:\documents and settings\Ian Young\Desktop\ComboFix.exe
AV: Virgin Media Security Anti-Virus *Disabled/Updated* {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Virgin Media Security Firewall *Disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Ian Young\My Documents\~WRL0002.tmp
c:\documents and settings\Ian Young\My Documents\~WRL0003.tmp
c:\documents and settings\Ian Young\My Documents\~WRL0004.tmp
c:\documents and settings\Ian Young\My Documents\DPE.DUS
c:\documents and settings\Ian Young\WINDOWS
c:\program files\messenger\msmsgsin.exe
c:\windows\Debug\dcpromo.log
c:\windows\system32\drivers\etc\lmhosts
c:\windows\system32\pthreadVC.dll
c:\windows\system32\system
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_NPF
.
.
((((((((((((((((((((((((( Files Created from 2011-07-07 to 2011-08-07 )))))))))))))))))))))))))))))))
.
.
2011-08-02 07:49 . 2011-08-02 07:44 96512 ----a-w- c:\windows\system32\drivers\atapi.gud.sys
2011-08-02 07:35 . 2011-08-02 07:35 21768 ----a-w- c:\windows\system32\drivers\PROCEXP141.SYS
2011-08-01 21:22 . 2011-08-01 21:22 -------- d-----w- c:\program files\ESET
2011-08-01 19:25 . 2011-08-01 19:25 -------- d--h--w- c:\windows\PIF
2011-07-31 20:15 . 2011-07-31 20:17 -------- dc-h--w- c:\windows\ie8
2011-07-29 06:47 . 2011-07-13 03:39 6881616 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Windows Defender\Definition Updates\{477315E6-20A2-4BED-8813-9E303FDF73EF}\mpengine.dll
2011-07-28 21:30 . 2011-07-28 21:30 66048 --sha-r- c:\windows\system32\msyuv3.dll
2011-07-23 22:33 . 2011-07-23 22:44 -------- d-----w- c:\windows\NKCCDViewerSetting
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-13 03:39 . 2011-01-22 15:09 6881616 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2011-07-06 18:52 . 2011-02-27 20:56 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-06 18:52 . 2011-02-27 20:56 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-28 06:24 . 2011-06-07 06:51 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-02 14:02 . 2002-09-03 17:11 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-24 18:14 . 2011-01-22 15:09 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-05-19 09:32 . 2011-05-19 09:32 1044480 ----a-r- c:\windows\system32\roboex32.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SB Audigy 2 Startup Menu"="/L:ENG" [X]
"MtdAcq"="c:\program files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE" [2002-10-16 118862]
"igndlm.exe"="c:\program files\Download Manager\DLM.exe" [2009-10-27 1103216]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-05-09 68856]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DVDSentry"="c:\windows\System32\DSentry.exe" [2002-08-14 28672]
"CTSysVol"="c:\program files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe" [2002-10-29 49152]
"CTDVDDet"="c:\program files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE" [2002-09-30 45056]
"CTHelper"="CTHELPER.EXE" [2003-02-20 28672]
"AsioReg"="CTASIO.DLL" [2003-02-20 110592]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2003-09-13 26112]
"AdaptecDirectCD"="c:\program files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2002-12-17 684032]
"REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-04 53248]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-09-10 98304]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-29 421888]
"ServiceManager.exe"="c:\program files\Virgin Media\Service Manager\ServiceManager.exe" [2011-03-25 4371768]
"DHSClient.exe"="c:\program files\Virgin Media\Digital Home Support\DHSClient.exe" [2011-03-23 2032952]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2011-05-27 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-29 937920]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-06-07 421160]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\System32\CTFMON.EXE" [2008-04-14 15360]
.
c:\documents and settings\Ian Young\Start Menu\Programs\Startup\
Registration Ghost Recon Advanced Warfighterr 2.LNK - c:\program files\Ubisoft\Ghost Recon Advanced Warfighter 2\Support\Register\RegistrationReminder.exe [2011-2-3 874000]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Secunia PSI Tray.lnk - c:\program files\Secunia\PSI\psi_tray.exe [2011-4-19 291896]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ PDBoot.exe\0autocheck autochk *
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HsdService]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Radialpoint Security Services]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ServicepointService]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
backup=c:\windows\pss\WinZip Quick Pick.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^Ian Young^Start Menu^Programs^Startup^BBC iPlayer Desktop.lnk]
path=c:\documents and settings\Ian Young\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk
backup=c:\windows\pss\BBC iPlayer Desktop.lnkStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AcronisTimounterMonitor]
2008-06-24 20:06 904768 ----a-w- c:\program files\Seagate\DiscWizard\TimounterMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
2005-09-09 00:18 57344 ----a-w- c:\program files\Adobe\Photoshop Elements 4.0\apdproxy.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2011-05-27 13:52 40368 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Auto Run Software for Photo Frame]
2008-07-24 13:55 5152256 ----a-w- c:\program files\Philips\Philips PhotoFrame\PhotoManager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DiscWizardMonitor.exe]
2008-06-24 19:52 1325848 ----a-w- c:\program files\Seagate\DiscWizard\DiscWizardMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-06-07 16:51 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
2003-10-10 12:25 53248 ----a-w- c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
2003-10-10 12:25 118784 ----a-w- c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ------w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Power2GoExpress]
2005-01-07 16:51 1380445 ------w- c:\program files\CyberLink\Power2Go\Power2GoExpress.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 17:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]
2004-11-02 19:24 32768 ----a-w- c:\program files\CyberLink\PowerDVD\PDVDServ.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Seagate Scheduler2 Service]
2008-06-24 19:56 136472 ----a-w- c:\program files\Common Files\Seagate\Schedule2\schedhlp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-05-09 22:56 68856 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Electronic Arts\\Medal of Honor Airborne\\UnrealEngine3\\Binaries\\MOHA.exe"=
"c:\\Program Files\\Ubisoft\\Gearbox Software\\Brothers in Arms - Hell's Highway\\Binaries\\biahh.exe"=
"c:\\Program Files\\Activision\\Call of Duty 4 - Modern Warfare\\iw3mp.exe"=
"c:\\Program Files\\Sierra Entertainment\\TimeShift\\bin\\TimeShift.Exe"=
"c:\\Program Files\\Valve\\Steam\\SteamApps\\common\\call of duty modern warfare 2\\iw4mp.exe"=
"c:\\Program Files\\Valve\\Steam\\SteamApps\\common\\call of duty modern warfare 2\\iw4sp.exe"=
"c:\\WINDOWS\\SYSTEM32\\PnkBstrA.exe"=
"c:\\WINDOWS\\SYSTEM32\\PnkBstrB.exe"=
"c:\\Program Files\\Activision\\Call of Duty - World at War\\CoDWaW.exe"=
"c:\\Program Files\\Activision\\Call of Duty - World at War\\CoDWaWmp.exe"=
"c:\\Program Files\\Virgin Media\\Service Manager\\ServicepointService.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
R0 RadialpointIDSEH;RadialpointIDSEH;c:\windows\SYSTEM32\DRIVERS\AVGIDSEH.sys [16/05/2010 19:44 25608]
R1 ntiomin;ntiomin;c:\windows\SYSTEM32\DRIVERS\ntiomin.sys [12/04/2008 16:40 11392]
R2 HsdService;HsdService;c:\program files\Virgin Media\Digital Home Support\HsdService.exe [08/05/2011 15:23 1406264]
R2 Radialpoint Security Services;Virgin Media Security;c:\program files\Virgin Media\Security\RpsSecurityAwareR.exe [04/01/2010 12:17 165408]
R2 RadialpointIDSAgent;RadialpointIDSAgent;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\bin\AVGIDSAgent.exe [16/05/2010 19:44 5832712]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\Secunia\PSI\psia.exe [19/04/2011 07:44 993848]
R2 Secunia Update Agent;Secunia Update Agent;c:\program files\Secunia\PSI\sua.exe [19/04/2011 07:44 399416]
R2 ServicepointService;ServicepointService;c:\program files\Virgin Media\Service Manager\ServicepointService.exe [08/05/2011 15:23 689464]
R2 SgtSch2Svc;Seagate Scheduler2 Service;c:\program files\Common Files\Seagate\Schedule2\schedul2.exe [24/06/2008 20:56 431384]
R2 StkSSrv;Syntek AVStream USB2.0 WebCam Service;c:\windows\SYSTEM32\StkCSrv.exe [09/03/2011 09:59 24576]
R3 PSI;PSI;c:\windows\SYSTEM32\DRIVERS\psi_mf.sys [01/09/2010 09:30 15544]
R3 RadialpointIDSDriver;RadialpointIDSDriver;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\drivers\AVGIDSDriver.sys [16/05/2010 19:44 122376]
R3 RadialpointIDSFilter;RadialpointIDSFilter;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\drivers\AVGIDSfilter.sys [16/05/2010 19:44 30216]
R3 RadialpointIDSShim;RadialpointIDSShim;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\drivers\AVGIDSShim.sys [16/05/2010 19:44 25736]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [29/01/2010 00:34 135664]
S3 cdiskdun;cdiskdun;\??\c:\docume~1\IANYOU~1\LOCALS~1\Temp\cdiskdun.sys --> c:\docume~1\IANYOU~1\LOCALS~1\Temp\cdiskdun.sys [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [29/01/2010 00:34 135664]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys [27/02/2011 21:56 41272]
S3 RTL8192su;Realtek RTL8192SU Wireless LAN 802.11n USB 2.0 Network Adapter;c:\windows\SYSTEM32\DRIVERS\RTL8192su.sys [25/11/2010 07:59 606056]
S3 StkCMini;Syntek AVStream USB2.0 VGA WebCam;c:\windows\SYSTEM32\DRIVERS\StkCMini.sys [09/03/2011 09:59 1260032]
S4 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [03/11/2006 20:19 13592]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - 3C0C6D0B
*NewlyCreated* - 6E39BC6D
*NewlyCreated* - F8A017B9
*Deregistered* - 3c0c6d0b
*Deregistered* - 6e39bc6d
*Deregistered* - f8a017b9
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bdx REG_MULTI_SZ scan sysagent
.
Contents of the 'Scheduled Tasks' folder
.
2011-08-06 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 16:57]
.
2008-04-23 c:\windows\Tasks\FRU Task 2003-04-06 08:52ewlett-Packard2003-04-06 08:52p psc 2170 series5E771253C1676EBED677BF361FDFC537825E15B8185653513.job
- c:\program files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe [2003-04-05 23:52]
.
2011-08-07 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-28 23:34]
.
2011-08-07 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-28 23:34]
.
2011-08-02 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 19:20]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.virginmedia.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Bar = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
TCP: DhcpNameServer = 192.168.2.1
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {20AD521D-3A3E-11D4-BC32-0050040D952B} - hxxp://www.picturebuzz.com/common/programs/swicdad.cab
DPF: {4DB79B88-84B2-11D3-81B4-525400E7AB54} - hxxp://www.picturebuzz.com/picturebuzz/dp/release/axe.cab
DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} - hxxps://register.btinternet.com/templates/btmailcontrol013.cab
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKCU-Run-EA Core - c:\program files\Electronic Arts\EADM\Core.exe
AddRemove-Brothers in Arms - Hell's Highway - c:\program files\Ubisoft\Gearbox Software\Brothers in Arms - Hell's Highway\Binaries\uninst.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-08-07 18:15
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3993793939-1980452172-3588326252-1007\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
"??"=hex:dc,40,74,db,d0,17,63,67,0e,33,74,82,9e,f0,75,47,d5,67,a8,3c,6c,75,6a,
7b,b9,c2,bb,81,7b,c8,d2,83,9b,4b,eb,80,19,14,2e,1a,90,10,94,a7,39,64,ae,2f,\
"??"=hex:2f,b6,6f,45,ee,e2,ec,0a,29,d5,69,d3,55,fd,2c,18
.
[HKEY_USERS\S-1-5-21-3993793939-1980452172-3588326252-1007\Software\SecuROM\License information*]
"datasecu"=hex:b7,b1,34,d5,db,47,a4,09,06,41,b2,c1,17,96,a5,d6,0a,0b,83,65,57,
49,00,71,97,81,77,2e,64,77,ea,3e,d8,9c,ce,45,d4,2a,b0,14,42,ac,b2,34,d4,bf,\
"rkeysecu"=hex:27,14,5d,c0,8d,38,37,a6,c5,13,56,73,1c,14,84,9f
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1080)
c:\windows\system32\Ati2evxx.dll
c:\windows\system32\atiadlxx.dll
.
- - - - - - - > 'explorer.exe'(3056)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\program files\Virgin Media\Security\Fws.exe
c:\windows\system32\Ati2evxx.exe
c:\windows\system32\rundll32.exe
c:\program files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\CPUCooL\CooLSrv.exe
c:\windows\System32\CTsvcCDA.exe
c:\program files\Creative\Shared Files\CTDevSrv.exe
c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\windows\system32\PnkBstrA.exe
c:\windows\System32\UAService7.exe
c:\program files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
c:\program files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2011-08-07 18:25:32 - machine was rebooted
ComboFix-quarantined-files.txt 2011-08-07 17:25
.
Pre-Run: 141,907,030,016 bytes free
Post-Run: 141,980,225,536 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
.
- - End Of File - - 68F1B0B5BAE01CE0E7E0CA1BC94DA151

This post has been edited by gringo_pr: 07 August 2011 - 01:17 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

File::
c:\windows\system32\msyuv3.dll

Driver::
cdiskdun

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

In your next post I need the following


• report from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now after running the script?

Gringo

This post has been edited by gringo_pr: 07 August 2011 - 01:20 PM

Hi gringo

That all went smoothly. I'm not sure what Combofix did but I'm not being redirected anymore at all and the PC seemed to boot up a bit faster too.

I attach the Combofix log - newlog.txt.

Thanks

Scotsman101

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 8.3.0

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM


• Double-click mbam icon
  
• go to the update tab at the top
  
• click on check for updates
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hello gringo

Adobe reader uninstalled (haven't yet installed an update or alternative).

TFC run successfully.

MABM run and nothing found. Log attached.

Finally, HijackThis run and log attached.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 23:12:35, on 07/08/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Media\Security\Fws.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Virgin Media\Security\AVG\Identity Protection\agent\Bin\AVGIDSAgent.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CPUCooL\CooLSrv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\Program Files\Virgin Media\Digital Home Support\HsdService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Virgin Media\Security\RpsSecurityAwareR.exe
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\StkCSrv.exe
C:\WINDOWS\System32\UAService7.exe
C:\Program Files\Secunia\PSI\sua.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Virgin Media\Security\rps.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
C:\Program Files\Virgin Media\Digital Home Support\DHSClient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManagerComHandler.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ServiceManager.exe] "C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe" /AUTORUN
O4 - HKLM\..\Run: [DHSClient.exe] "C:\Program Files\Virgin Media\Digital Home Support\DHSClient.exe" /AUTORUN
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE /s
O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] /L:ENG
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: Registration Ghost Recon Advanced Warfighter® 2.LNK = C:\Program Files\Ubisoft\Ghost Recon Advanced Warfighter 2\Support\Register\RegistrationReminder.exe
O4 - Global Startup: Secunia PSI Tray.lnk = C:\Program Files\Secunia\PSI\psi_tray.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.euro.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15030/CTSUEng.cab
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {20AD521D-3A3E-11D4-BC32-0050040D952B} (SwIcdInstall Class) - http://www.picturebuzz.com/common/programs/swicdad.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.10.115.cab
O16 - DPF: {4DB79B88-84B2-11D3-81B4-525400E7AB54} (Axe Control) - http://www.picturebuzz.com/picturebuzz/dp/release/axe.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1155416735546
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1273619280343
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) - https://register.btinternet.com/templates/btmailcontrol013.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {84818113-96C5-11D2-BE39-006008BF4DD5} (ViewDirector Object) - http://subscribers.scotlandspeople.gov.uk/php/globals/tif_viewer/activex/viewdw32.ocx
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?322
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templates/btwebcontrol028.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPID.cab
O16 - DPF: {FD0EBBED-0C42-4D0F-82DA-44399B5C420A} (VM_1.VM_Control) - http://downloads.virginmedia.com/CST/ver1/xp_mail.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CPUCooLServer Service (CPUCooLServer) - Unknown owner - C:\Program Files\CPUCooL\CooLSrv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HsdService - Virgin Media - C:\Program Files\Virgin Media\Digital Home Support\HsdService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDEngine.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Virgin Media Security (Radialpoint Security Services) - Virgin Media - C:\Program Files\Virgin Media\Security\RpsSecurityAwareR.exe
O23 - Service: RadialpointIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\Virgin Media\Security\AVG\Identity Protection\agent\Bin\AVGIDSAgent.exe
O23 - Service: Virgin Media Security Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Media\Security\Fws.exe
O23 - Service: Secunia PSI Agent - Secunia - C:\Program Files\Secunia\PSI\PSIA.exe
O23 - Service: Secunia Update Agent - Secunia - C:\Program Files\Secunia\PSI\sua.exe
O23 - Service: ServicepointService - Radialpoint Inc. - C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
O23 - Service: Seagate Scheduler2 Service (SgtSch2Svc) - Seagate - C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe
O23 - Service: Syntek AVStream USB2.0 WebCam Service (StkSSrv) - Syntek America Inc. - C:\WINDOWS\System32\StkCSrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\System32\UAService7.exe

--
End of file - 13567 bytes

Everything seems to be running fine.

Thanks

Scotsman101

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
  O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
  O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
  O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
  O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
  O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
  O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
  O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
  O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
  O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE /s
  O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] /L:ENG
  O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
  O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
  O4 - Startup: Registration Ghost Recon Advanced Warfighter® 2.LNK = C:\Program Files\Ubisoft\Ghost Recon Advanced Warfighter 2\Support\Register\RegistrationReminder.exe
  O4 - Global Startup: Secunia PSI Tray.lnk = C:\Program Files\Secunia\PSI\psi_tray.exe
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

Hi Gringo

I've run HijackThis - I had no attachment to any of the deleted items!

I'm having trouble getting ESET to work - when I click on the scan button the pop-up window either opens with no check box or it opens with a check box but when I click yes the "start" button doesn't work.

Unfortunately, I've got to get to bed as I have work in the morning. That also means I won't be able to try ESET until tomorrow evening (UK time). But I'll do it then and post the log.

Hopefully we're nearly finished. Thanks for all your help.

Goodnight!

Scotsman101

if you have more problems try in firefox


gringo

Hi again, Gringo

Have now scanned with ESET and here is the log:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6528
# api_version=3.0.2
# EOSSerial=aea0383a2226d743b95fb1d5e625897b
# end=stopped
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-08-01 09:48:54
# local_time=2011-08-01 10:48:54 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=6143 16777215 0 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 144 144 0 0
# scanned=11596
# found=1
# cleaned=0
# scan_time=1456
C:\Documents and Settings\Ian Young\Local Settings\Application Data\{7BFF42CB-EDF3-45B0-8E4A-2A278C366BCE}\chrome\content\overlay.xul probably a variant of Win32/Agent.NVQFFQI trojan (unable to clean) 00000000000000000000000000000000 I
# version=7
# IEXPLORE.EXE=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6528
# api_version=3.0.2
# EOSSerial=aea0383a2226d743b95fb1d5e625897b
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-08-02 12:49:28
# local_time=2011-08-02 01:49:28 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=6143 16777215 0 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 1748 1748 0 0
# scanned=297535
# found=1
# cleaned=1
# scan_time=10687
C:\Documents and Settings\Ian Young\Local Settings\Application Data\{7BFF42CB-EDF3-45B0-8E4A-2A278C366BCE}\chrome\content\overlay.xul probably a variant of Win32/Agent.NVQFFQI trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
esets_scanner_update returned -1 esets_gle=1
esets_scanner_update returned -1 esets_gle=1
esets_scanner_update returned -1 esets_gle=1
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6528
# api_version=3.0.2
# EOSSerial=aea0383a2226d743b95fb1d5e625897b
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-08-08 02:44:42
# local_time=2011-08-08 03:44:42 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 44799 44799 0 0
# compatibility_mode=6143 16777215 0 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 566172 566172 0 0
# scanned=296267
# found=0
# cleaned=0
# scan_time=14796

I didn't find any threats although it did quarantine a file (as you'll see above).

Cheers

Scotsman101

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
  
• Click the Re-enable button to re-enable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

Hello Gringo

That's everything back to normal and sorted out. Thank you very much for all your help. Only when your computer is infected do you realise how much you rely on it being secure and reliable and how much your treasured photos and documents are at risk from hackers, not to mention your personal and financial details.

Not only do I have a working, secure PC again, I have something almost as important - peace of mind.

Thanks again and keep up the invaluable work you do.

Cheers

Scotsman101