BleepingComputer.com: BSOD

Jump to content

Forum Rules

When posting your problem, do not run and post a ComboFix log. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.


If you have not received help after three days, please post a link to your topic HERE.
  • 2 Pages +
  • 1
  • 2
  • You cannot start a new topic
  • You cannot reply to this topic

BSOD

#16 User is offline   quietman7 

  • Bleepin' Janitor
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Global Moderator
  • Posts: 25,517
  • Joined: 09-July 05
  • Gender:Male
  • Location:Virginia, USA

Posted 08 August 2011 - 10:04 AM

When doing a Google Search for that error, you will find a lot of complaints with various causes and possible solutions. What works for one person may not work for another.

The DRIVER_IRQL_NOT_LESS_OR_EQUAL error is usually due to a bad driver or bad/mismatched memory. This error condition means that a kernel-mode process or driver tried to access a memory location to which it did not have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was too high.

Quote

This error is generated when a driver or part of Windows attempts to access pageable memory using the IRQL kernel process that is invalid.

1. Bad hardware drivers.
2. Bad memory or mismatched memory.
3. Corrupt or bad Virtual Memory page file.
DRIVER_IRQL_NOT_LESS_OR_EQUAL
Microsoft MVP - Consumer Security 2007-2012 Posted Image
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

#17 User is offline   Bashebabutt 

  • Member
  • PipPip
  • Find Topics
  • Group: Members
  • Posts: 59
  • Joined: 29-December 07

Posted 08 August 2011 - 10:42 AM

quietman I changed the memory page file since I have not added any hardware. We shall see if that helps.

Thank you so much for your help. You are very clear with your directions and since I am not near as smart as you when it comes to this...It was easy to understand and very helpful.

I am going to be making another post regarding another computer in my house that is acting strange but I am not finding an infection with the scans I run. I hope you answer that one too!!!! ;)

#18 User is offline   quietman7 

  • Bleepin' Janitor
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Global Moderator
  • Posts: 25,517
  • Joined: 09-July 05
  • Gender:Male
  • Location:Virginia, USA

Posted 08 August 2011 - 10:53 AM

Not a problem. My primary area of expertise is in malware removal. Although BSODs can sometimes be attributed to rootkits, you have not described any of the typical symptoms we often see with this infection. The scans we have performed have not provided any indication its malware related either. I can only go by what the scan logs show (what was detected/removed) and your description of whatever signs or symptoms of infection.
Microsoft MVP - Consumer Security 2007-2012 Posted Image
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

Share this topic:


  • 2 Pages +
  • 1
  • 2
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users