BleepingComputer.com: Think computer is infected with malware

Jump to content

Forum Guidelines

Posted Image Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help


Posted Image Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient.


Posted Image DO NOT RUN ComboFix unless requested to.


Posted Image Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log.


Posted Image When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.


Posted Image Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
Page 1 of 1
  • You cannot start a new topic
  • This topic is locked

Think computer is infected with malware

#1 User is offline   CompBroken 

  • New Member
  • Pip
  • Find Topics
  • Group: Members
  • Posts: 2
  • Joined: 01-August 11

Posted 01 August 2011 - 08:26 AM

Hello.

I recently had a trojan and malware virus and removed it using antivirus and antimalware software.

However all of my browsers keep redirecting me to other sites such as StopZilla when I click on search results. I even get redirected to the Microsoft MSDN page warning me that my computer is infected. And the Windows Security Center service keeps disabling whenever I try to start it manually.

Have run additional scans with Malwarebytes and Spybot S&D as well as Malicious Software Removal tool and the file system says clean. I am usually computer literate but have run out of solutions.

Thank you in advance to anyone that can help. :)


HERE IS MY DDS LOG






.
DDS (Ver_2011-06-23.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_26
Run by house at 9:19:46 on 2011-08-01
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3836.2724 [GMT -4:00]
.
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atibtmon.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\SPLASH.SYS\config\DVMExportService.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.bing.com/?pc=Z014&form=ZGAPHP
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~4\Office12\GR469A~1.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [Aim] "C:\Program Files (x86)\AIM\aim.exe" /d locale=en-US
uRun: [AdobeBridge]
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam"
mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 68.87.74.166 68.87.68.166
TCP: Interfaces\{67C94AEA-E3BD-4681-AE1B-C037A9B89451}\2375942554730303 : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{67C94AEA-E3BD-4681-AE1B-C037A9B89451}\4616973796E6E663 : DhcpNameServer = 10.1.10.1
TCP: Interfaces\{67C94AEA-E3BD-4681-AE1B-C037A9B89451}\6594255535 : DhcpNameServer = 68.87.74.166 68.87.68.166
TCP: Interfaces\{67C94AEA-E3BD-4681-AE1B-C037A9B89451}\D496B65602D4F62696C656723702E4564777F627B6 : DhcpNameServer = 10.0.1.1
TCP: Interfaces\{67C94AEA-E3BD-4681-AE1B-C037A9B89451}\E60756 : DhcpNameServer = 10.0.1.1
TCP: Interfaces\{E878202B-407B-4356-9F27-D0387E19D122} : DhcpNameServer = 68.87.74.166 68.87.68.166
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~2\MICROS~4\Office12\GRA32A~1.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~4\Office12\GR469A~1.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~4\Office12\GR469A~1.DLL
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam"
mRun-x64: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun-x64: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun-x64: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~4\Office12\GR469A~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\house\AppData\Roaming\Mozilla\Firefox\Profiles\c37vsbt9.default\
FF - prefs.js: browser.startup.homepage - www.myspace.com | www.facebook.com | www.twitter.com | www.youtube.com | mail.yahoo.com | www.gmail.com | www.live.com
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z014&form=ZGAADF&q=
FF - prefs.js: network.proxy.type - 0
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBook.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBookDB.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpNeoLogger.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSaturn.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSeymour.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartSelect.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartWebPrinting.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSWPOperation.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPLogging.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTC.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTL.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXREStub.dll
FF - plugin: C:\Program Files (x86)\Common Files\Motive\npMotive.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\plugins\nphpclipbook.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Default\AppData\Local\HuluDesktop\instances\0.9.7.1\nphdplg.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: HP Smart Web Printing: smartwebprinting@hp.com - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 DVMIO;DVMIO;C:\SPLASH.SYS\config\dvmio.sys [2009-9-27 21624]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe [2009-3-2 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 DvmMDES;DeviceVM Meta Data Export Service;C:\SPLASH.SYS\config\DVMExportService.exe [2009-7-8 323584]
R2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
R2 McciCMService64;McciCMService64;C:\Program Files\Common Files\Motive\McciCMService.exe [2010-7-26 517632]
R3 appliandMP;appliandMP;C:\Windows\system32\DRIVERS\appliand.sys --> C:\Windows\system32\DRIVERS\appliand.sys [?]
R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-11-5 228408]
R3 enecir;ENE CIR Receiver;C:\Windows\system32\DRIVERS\enecir.sys --> C:\Windows\system32\DRIVERS\enecir.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-17 136176]
S3 83096587;83096587;C:\Windows\system32\drivers\33059754.sys --> C:\Windows\system32\drivers\33059754.sys [?]
S3 appliand;Applian Network Service;C:\Windows\system32\DRIVERS\appliand.sys --> C:\Windows\system32\DRIVERS\appliand.sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-17 136176]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
.
=============== Created Last 30 ================
.
2011-07-30 18:48:49 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2011-07-30 18:47:04 110384 ----a-w- C:\Windows\System32\drivers\33059754.sys
2011-07-24 20:07:05 23112 ----a-w- C:\Windows\System32\drivers\hitmanpro35.sys
2011-07-24 20:06:46 -------- d-----w- C:\ProgramData\Hitman Pro
2011-07-24 19:13:49 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2011-07-24 19:13:49 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2011-07-24 18:55:21 -------- d--h--w- C:\Windows\AxInstSV
2011-07-23 17:47:16 -------- d-----w- C:\ProgramData\Alwil Software
2011-07-22 22:40:05 -------- d-----w- C:\Users\house\AppData\Local\Jaksta_Technologies_Pty_L
2011-07-19 10:12:38 -------- d-----w- C:\Users\house\AppData\Roaming\Malwarebytes
2011-07-19 10:12:12 -------- d-----w- C:\ProgramData\Malwarebytes
2011-07-19 10:12:09 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-07-15 22:22:28 65602 ----a-w- C:\Windows\SysWow64\cook3260.dll
2011-07-15 22:22:28 217127 ----a-w- C:\Windows\SysWow64\drv43260.dll
2011-07-15 22:22:28 208935 ----a-w- C:\Windows\SysWow64\drv33260.dll
2011-07-15 22:22:28 176165 ----a-w- C:\Windows\SysWow64\drv23260.dll
2011-07-15 22:22:28 102439 ----a-w- C:\Windows\SysWow64\sipr3260.dll
2011-07-15 22:22:27 626688 ----a-w- C:\Windows\SysWow64\vp7vfw.dll
2011-07-15 22:22:26 -------- d-----w- C:\Program Files (x86)\VSO
2011-07-15 22:05:28 375882 ----a-w- C:\Program Files (x86)\driverspackv32563.exe
2011-07-15 22:05:15 62976 --sha-r- C:\Windows\SysWow64\feclient1.dll
2011-07-13 20:32:53 -------- d-----w- C:\ProgramData\Nero
2011-07-11 02:47:01 -------- d-----w- C:\Users\house\AppData\Local\Microsoft Games
2011-07-10 11:39:41 -------- d-----w- C:\Program Files (x86)\Z8Games
2011-07-09 17:32:19 -------- d-----w- C:\Users\house\AppData\Roaming\DAEMON Tools Pro
2011-07-09 17:32:19 -------- d-----w- C:\ProgramData\DAEMON Tools Pro
2011-07-09 17:21:06 -------- d-----w- C:\Program Files (x86)\SlySoft
2011-07-08 21:45:49 -------- d-----w- C:\Users\house\AppData\Local\GameHouse
2011-07-08 21:45:45 -------- d-----w- C:\ProgramData\Trymedia
.
==================== Find3M ====================
.
2011-06-17 17:43:04 0 ----a-w- C:\Windows\SysWow64\_r_a_p_.tmp
2011-06-16 23:18:56 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-06-06 02:47:00 99384 ----a-w- C:\Users\house\AppData\Roaming\inst.exe
2011-06-06 02:47:00 82816 ----a-w- C:\Users\house\AppData\Roaming\pcouffin.sys
2011-05-24 23:14:10 270720 ------w- C:\Windows\System32\MpSigStub.exe
2011-05-13 22:58:22 17720 ----a-w- C:\Windows\System32\HPMDPCoInst12.dll
2011-05-13 22:58:16 30008 ----a-w- C:\Windows\System32\drivers\hpdskflt.sys
2011-05-13 22:58:10 30520 ----a-w- C:\Windows\System32\hpservice.exe
2011-05-13 22:58:04 20792 ----a-w- C:\Windows\System32\accelerometerdll.DLL
2011-05-13 22:57:58 43320 ----a-w- C:\Windows\System32\drivers\Accelerometer.sys
2011-05-04 08:52:22 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
.
============= FINISH: 9:20:36.34 ===============

#2 User is offline   HelpBot 

  • Bleepin' Binary Bot
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Bots
  • Posts: 5,607
  • Joined: 05-October 07
  • Gender:Male

Posted 09 August 2011 - 08:30 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resouce! To tell me this, please click on http://www.bleepingcomputer.com/logreply/412347 and follow the instructions there. If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.

  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.


Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 User is offline   CompBroken 

  • New Member
  • Pip
  • Find Topics
  • Group: Members
  • Posts: 2
  • Joined: 01-August 11

Posted 11 August 2011 - 08:41 AM

The problems that are still occuring are:

Unable to start Windows Security Center Service
Unable to run Windows Malicious Software Removal Tool unless in Safe Mode
Redirects to Ad Sites when clicking on search engine results in Google Chrome, Firefox, and possibly Internet Explorer ... Safari seems unaffected

Also there is a file which seems related to the infection here:
C:\Windows\SysWow64\feclient1.dll
The file is locked and I cannot access or delete it even through an external program.

Any help is appreciated. I do not have the original Windows CD. I have already posted a DDS log.

-Thank you

This post has been edited by CompBroken: 11 August 2011 - 08:43 AM

#4 User is online   gringo_pr 

  • Bleepin Gringo
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Malware Response Team
  • Posts: 85,509
  • Joined: 03-July 08
  • Gender:Male
  • Location:Puerto rico

Posted 11 August 2011 - 02:46 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK

    Do not re-enable these drivers until otherwise instructed.


Download DDS:

    Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt

    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply


information and logs:

    In your next post I need the following

    • .logs from DDS
    • let me know of any problems you may have had


Gringo
I will be online from 5-31 to 6-4 in a very limited amount

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#5 User is online   gringo_pr 

  • Bleepin Gringo
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Malware Response Team
  • Posts: 85,509
  • Joined: 03-July 08
  • Gender:Male
  • Location:Puerto rico

Posted 14 August 2011 - 01:42 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!


Gringo
I will be online from 5-31 to 6-4 in a very limited amount

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#6 User is online   gringo_pr 

  • Bleepin Gringo
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Malware Response Team
  • Posts: 85,509
  • Joined: 03-July 08
  • Gender:Male
  • Location:Puerto rico

Posted 17 August 2011 - 08:16 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I will be online from 5-31 to 6-4 in a very limited amount

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • This topic is locked

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users