BleepingComputer.com: Norton 360 found boot.tidserv now Google redirects

I have Norton 360 v5 running and it found a torjan named BOOT.TIDSERV which it removed.

A couple of hours later a Norton pop-up stated it found it again with the options to 'rescan' or 'get help'.
When I chose 'rescan' it just came back with the same message. When I chose 'get help', it flashed everything was fine and opened a window in Symantecs site that explained the BOOT.TIDSERV trojan. The site listed a removal tool FixTDSS.exe for this trojan.

I ran the FixTDSS tool and it could not find any infection. I also ran Symantec's NPE and it found no infection.

When tring to find more info about the BOOT.TIDSERV trojan the Google Toolbar's results where redirected.

If I did the same search with Norton Toolbar the results were correct.

I ran MalwareBytes and Spybot S&D between them they found 15 items and removed all.

My system seemed fine until today. Google is being redirected again and both FixTDSS and NPE find no infection:

After the redirects I found this file on my desktop: zrlareyrky.tmp
I do not know where it came from and it is recreated even if I delete it


I have included a HiJackThis log

Thanks for any help

Gordon


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:53:43 PM, on 7/28/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\ATKKBService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\DVDneXtCOPY Virtual Drive\DVDneXtCOPYService.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\ASUS\AI Suite\AiNap\AiNap.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\SKDAEMON.EXE
C:\Program Files\Lenovo\Productivity Keyboard\SKDaemon.exe
C:\WINDOWS\system32\umonit.exe
C:\Program Files\ASUS\AASP\1.00.59\aaCenter.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\Pelmiced.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\SKSMAILD.EXE
C:\Program Files\Lenovo\Productivity Keyboard\SkWLUSB.exe
C:\Program Files\ASUS\GamerOSD\GamerOSD.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\Raksptmp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ASUS\SmartDoctor\SmartDoctor.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\prxtbZyn2.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\5.1.0.29\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
O2 - BHO: Zynga - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\prxtbZyn2.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: ImageShack Toolbar - {6932D140-ABC4-4073-A44C-D4A541665E35} - C:\Program Files\ImageShackToolbar\ImageShackToolbar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\5.1.0.29\coIEPlg.dll
O3 - Toolbar: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\prxtbZyn2.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\system32\xRaidSetup.exe boot
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe /autorun
O4 - HKLM\..\Run: [Ai Nap] "C:\Program Files\ASUS\AI Suite\AiNap\AiNap.exe"
O4 - HKLM\..\Run: [CPU Power Monitor] "C:\Program Files\ASUS\AI Suite\AiGear3\CpuPowerMonitor.exe"
O4 - HKLM\..\Run: [Cpu Level Up help] C:\Program Files\ASUS\AI Suite\CpuLevelUpHelp.exe
O4 - HKLM\..\Run: [ASUS Energy Saving] "C:\Program Files\ASUS\AI Suite\EnergySaving\PwSave.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Hot Key Kbd Daemon] SKDAEMON.EXE
O4 - HKLM\..\Run: [SKDaemon.exe] C:\Program Files\Lenovo\Productivity Keyboard\SKDaemon.exe
O4 - HKLM\..\Run: [UMonit] C:\WINDOWS\system32\umonit.exe
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [ASUSGamerOSD] C:\Program Files\ASUS\GamerOSD\GamerOSD.exe
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Reader Library Launcher] C:\Program Files\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RIMBBLaunchAgent.exe] C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ASUS SmartDoctor] C:\Program Files\ASUS\SmartDoctor\SmartDoctor.exe /start
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_70C5B381380DB17F.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.caminova.net/en/downloads/getmodule.aspx?lang=en
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {4788DE0A-3552-49EA-AC8C-233DA52523B9} (AxLoaderPassword Class) - http://www.blackberry.com/devicesoftware/AxLoader.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.8.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1197001853656
O16 - DPF: {680285A8-96D3-43DA-9D3D-51DD987D0B77} (NeroVersionCheckerControl Control) - http://www.nero.com/doc/NeroVersionCheckerControl.cab
O16 - DPF: {6932D140-ABC4-4073-A44C-D4A541665E35} (ImageShack Toolbar) - http://toolbar.imageshack.us/toolbar/ImageShackToolbar.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1205196082453
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
O16 - DPF: {A3256902-51FA-45A0-8A97-FC1143C169D9} (Diagnostics ActiveX WebControl) - http://support.microsoft.com/mats/DiagWebControl.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
O16 - DPF: {DAF7E6E7-D53A-439A-B28D-12271406B8A9} (AxLoaderPassword Class) - http://mobileapps.blackberry.com/devicesoftware/AxLoader.cab
O16 - DPF: {DB28CF23-0083-40B5-BF63-69925D672385} (CNeroSerialChecker Object) - http://www.nero.com/doc/NeroVersionChecker.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: Amazon Download Agent - Amazon.com - C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DVDneXtCOPYService - DVD neXt COPY - C:\Program Files\DVDneXtCOPY Virtual Drive\DVDneXtCOPYService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: Symantec RemoteAssist - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe (file missing)

--
End of file - 17016 bytes

This post has been edited by GWE: 28 July 2011 - 07:24 PM

Hello and welcome. Please follow these guidelines while we work on your PC:

• Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.” Absence of symptoms does not mean your machine is clean!
  
• Please do not run any scans or install/uninstall any applications without being directed to do so.
  
• Any underlined text in my posts indicates a clickable link.
  
• If you have any questions at all, please stop and ask before proceeding.

Please download DDS by sUBs from one of the following links and save it to your desktop.

DDS.scr
DDS.com
DDS.pif

• Disable any script blocking protection (How to Disable your Security Programs)
  
• Double click DDS icon to run the tool (may take up to 3 minutes to run)
  
• When done, DDS.txt will open.
  
• After a few moments, attach.txt will open in a second window.
  
• Save both reports to your desktop.

---------------------------------------------------

• Post the contents of the DDS.txt report in your next reply
  
• Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.

Download GMER Rootkit Scanner from here to your desktop.

• Double click the exe file. If asked to allow gmer.sys driver to load, please consent .
  
• If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.
  
  
  
  Click the image to enlarge it
  
  
  
  
• In the right panel, you will see several boxes that have been checked. Uncheck the following ...
  • IAT/EAT
    
  • Drives/Partition other than Systemdrive (typically C:\)
    
  • Show All (don't miss this one)
  
  
• Then click the Scan button & wait for it to finish.
  
• Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  
  
• Save it where you can easily find it, such as your desktop, and post it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

If you have trouble running GEMR:

• Make sure that your security software is disabled
  
• Uncheck the box next to "Files" this time also
  
• If you still can't run it, try in the Safe Mode

Please include the following in your next post:

• DDS.txt and Attach.txt logs
  
• GMER log

Thank you for the quick reply

I had trouble with GMER, It ran for 7 hours and then crashed because the file was to large
I reran GMER without the file box checked

Gordon



.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Gordon at 20:48:15 on 2011-07-29
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3327.2315 [GMT -7:00]
.
AV: Norton 360 *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\ATKKBService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\DVDneXtCOPY Virtual Drive\DVDneXtCOPYService.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe
C:\Program Files\ASUS\AI Suite\AiNap\AiNap.exe
C:\Program Files\ASUS\AASP\1.00.59\aaCenter.exe
C:\WINDOWS\system32\SKDAEMON.EXE
C:\Program Files\Lenovo\Productivity Keyboard\SKDaemon.exe
C:\WINDOWS\system32\umonit.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\SKSMAILD.EXE
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\WINDOWS\system32\Pelmiced.exe
C:\Program Files\Lenovo\Productivity Keyboard\SkWLUSB.exe
C:\Program Files\ASUS\GamerOSD\GamerOSD.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ASUS\SmartDoctor\SmartDoctor.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\wscntfy.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig?ie=UTF-8&hl=en&source=iglk
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\prxtbZyn2.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\5.1.0.29\ips\IPSBHO.DLL
BHO: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\prxtbZyn2.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: ImageShack Toolbar: {6932d140-abc4-4073-a44c-d4a541665e35} - c:\program files\imageshacktoolbar\ImageShackToolbar.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\5.1.0.29\coIEPlg.dll
TB: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\prxtbZyn2.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\nero\lib\NMBgMonitor.exe"
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ASUS SmartDoctor] c:\program files\asus\smartdoctor\SmartDoctor.exe /start
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] "c:\program files\analog devices\soundmax\Smax4.exe" /tray
mRun: [JMB36X IDE Setup] c:\windows\raidtool\xInsIDE.exe
mRun: [36X Raid Configurer] c:\windows\system32\xRaidSetup.exe boot
mRun: [NBKeyScan] "c:\program files\nero\nero8\nero backitup\NBKeyScan.exe"
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [Adobe Version Cue CS2] "c:\program files\adobe\adobe version cue cs2\controlpanel\VersionCueCS2Tray.exe"
mRun: [Samsung PanelMgr] c:\windows\samsung\panelmgr\ssmmgr.exe /autorun
mRun: [Ai Nap] "c:\program files\asus\ai suite\ainap\AiNap.exe"
mRun: [CPU Power Monitor] "c:\program files\asus\ai suite\aigear3\CpuPowerMonitor.exe"
mRun: [Cpu Level Up help] c:\program files\asus\ai suite\CpuLevelUpHelp.exe
mRun: [ASUS Energy Saving] "c:\program files\asus\ai suite\energysaving\PwSave.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Hot Key Kbd Daemon] SKDAEMON.EXE
mRun: [SKDaemon.exe] c:\program files\lenovo\productivity keyboard\SKDaemon.exe
mRun: [UMonit] c:\windows\system32\umonit.exe
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [Mouse Suite 98 Daemon] ICO.EXE
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [ASUSGamerOSD] c:\program files\asus\gamerosd\GamerOSD.exe
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Reader Library Launcher] c:\program files\sony\reader\data\bin\launcher\Reader Library Launcher.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [RIMBBLaunchAgent.exe] c:\program files\common files\research in motion\usb drivers\RIMBBLaunchAgent.exe
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-000000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_70C5B381380DB17F.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: intuit.com\ttlc
Trusted Zone: turbotax.com
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxps://support.dell.com/systemprofiler/SysPro.CAB
DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} - hxxp://www.caminova.net/en/downloads/getmodule.aspx?lang=en
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {1E3F1348-4370-4BBE-A67A-CC7ED824CA85} - hxxp://download.microsoft.com/download/7/4/9/749b0dc5-2175-4d5b-a6dd-9c4bc923683e/Selfhelpcontrol.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper20073151.dll
DPF: {4788DE0A-3552-49EA-AC8C-233DA52523B9} - hxxp://www.blackberry.com/devicesoftware/AxLoader.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.8.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1197001853656
DPF: {680285A8-96D3-43DA-9D3D-51DD987D0B77} - hxxp://www.nero.com/doc/NeroVersionCheckerControl.cab
DPF: {6932D140-ABC4-4073-A44C-D4A541665E35} - hxxp://toolbar.imageshack.us/toolbar/ImageShackToolbar.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1205196082453
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} - hxxp://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A3256902-51FA-45A0-8A97-FC1143C169D9} - hxxp://support.microsoft.com/mats/DiagWebControl.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {DAF7E6E7-D53A-439A-B28D-12271406B8A9} - hxxp://mobileapps.blackberry.com/devicesoftware/AxLoader.cab
DPF: {DB28CF23-0083-40B5-BF63-69925D672385} - hxxp://www.nero.com/doc/NeroVersionChecker.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{CAD71256-DD5D-4A59-8B74-260436EF2FFD} : DhcpNameServer = 192.168.1.254
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: ShellHook Class: {88485281-8b4b-4f8d-9ede-82e29a064277} - c:\progra~1\markany\conten~1\MACSMA~1.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0501000.01d\symds.sys [2011-5-9 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0501000.01d\symefa.sys [2011-5-9 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\bashdefs\20110723.001\BHDrvx86.sys [2011-7-22 815736]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0501000.01d\ironx86.sys [2011-5-9 136312]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 DVDneXtCOPYService;DVDneXtCOPYService;c:\program files\dvdnextcopy virtual drive\DVDneXtCOPYService.exe [2007-3-19 102400]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2009-4-4 366640]
R2 N360;Norton 360;c:\program files\norton 360\engine\5.1.0.29\ccsvchst.exe [2011-5-9 130008]
R3 DVDneXtCOPY;DVDneXtCOPY;c:\windows\system32\drivers\DVDneXtCOPY.sys [2007-3-19 54144]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-7-28 105592]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\ipsdefs\20110729.030\IDSXpx86.sys [2011-7-29 355256]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-4-4 22712]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\virusdefs\20110729.024\NAVENG.SYS [2011-7-29 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\virusdefs\20110729.024\NAVEX15.SYS [2011-7-29 1542392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-6 135664]
S3 Amazon Download Agent;Amazon Download Agent;c:\program files\amazon\amazon games & software downloader\AmazonGSDownloaderService.exe [2009-11-4 297472]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-2-28 183560]
S3 fixustor;fixustor;c:\windows\system32\drivers\fixustor.sys [2008-12-25 6016]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-6 135664]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-4-4 41272]
S3 QCEmerald;Logitech QuickCam Web;c:\windows\system32\drivers\OVCE.sys [2008-3-21 31872]
S3 RTLWUSB;Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187.sys [2007-12-6 332928]
S3 SjyPkt;SjyPkt;c:\windows\system32\drivers\SjyPkt.sys [2007-12-6 13532]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-07-28 23:52:47 388096 ----a-r- c:\documents and settings\gordon\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-07-26 01:30:45 -------- d-----w- c:\documents and settings\gordon\local settings\application data\NPE
2011-07-25 21:18:38 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-07-25 21:18:38 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2011-07-22 21:11:26 0 ---ha-w- c:\documents and settings\gordon\zrlareyrky.tmp
2011-07-16 23:15:58 -------- d-----w- c:\documents and settings\gordon\application data\pdftoepub
2011-07-16 23:15:27 -------- d-----w- c:\program files\PDFtoEPUB
.
==================== Find3M ====================
.
2011-07-26 18:51:29 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-07 02:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-07 02:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-10 15:06:08 4517664 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-05-10 15:06:08 42496 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2011-05-09 22:52:12 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-05-09 22:52:12 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
.
============= FINISH: 20:49:19.81 ===============



GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-07-30 03:05:23
Windows 5.1.2600 Service Pack 3
Running: t5m93sc5.exe; Driver: C:\DOCUME~1\Gordon\LOCALS~1\Temp\ufldrpob.sys


---- System - GMER 1.0.15 ----

SSDT 8A6D7C90 ZwAlertResumeThread
SSDT 8A6D7D70 ZwAlertThread
SSDT 8A6C4008 ZwAllocateVirtualMemory
SSDT 8A872168 ZwAssignProcessToJobObject
SSDT 8AB901E0 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwCreateKey [0xB4345710]
SSDT 8A77E190 ZwCreateMutant
SSDT 8ABA7C40 ZwCreateSymbolicLinkObject
SSDT 8A76BE78 ZwCreateThread
SSDT 8AB29868 ZwDebugActiveProcess
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteKey [0xB4345990]
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xB4345EF0]
SSDT 8A6E9008 ZwDuplicateObject
SSDT 8ABAA638 ZwFreeVirtualMemory
SSDT 8A6F9198 ZwImpersonateAnonymousToken
SSDT 8A723158 ZwImpersonateThread
SSDT 8AB1D3B8 ZwLoadDriver
SSDT 8ABAA558 ZwMapViewOfSection
SSDT 8A6F9160 ZwOpenEvent
SSDT 8AAD0820 ZwOpenProcess
SSDT 8A6E9110 ZwOpenProcessToken
SSDT 8A7230E0 ZwOpenSection
SSDT 8AB1AF18 ZwOpenThread
SSDT 8A872078 ZwProtectVirtualMemory
SSDT 8A6B7C90 ZwResumeThread
SSDT 8A810158 ZwSetContextThread
SSDT 8A6C1068 ZwSetInformationProcess
SSDT 8AB29948 ZwSetSystemInformation
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xB4346140]
SSDT 8A7E8160 ZwSuspendProcess
SSDT 8A6B7D70 ZwSuspendThread
SSDT 8A72A0B0 ZwTerminateProcess
SSDT 8A810078 ZwTerminateThread
SSDT 8A6C1158 ZwUnmapViewOfSection
SSDT 8A6C40E0 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

? SYMDS.SYS The system cannot find the file specified. !
? SYMEFA.SYS The system cannot find the file specified. !
.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xB6992380, 0x566445, 0xE8000020]
init C:\WINDOWS\system32\drivers\Senfilt.sys entry point in "init" section [0xB44E0A00]
init C:\WINDOWS\System32\atkosdmini.dll entry point in "init" section [0xBD042480]

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\SearchIndexer.exe[3516] kernel32.dll!WriteFile 7C810E27 7 Bytes JMP 00585C0C C:\WINDOWS\system32\MSSRCH.DLL (mssrch.dll/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Microsoft\Windows Search\Gather\Windows\SystemIndex@LogName C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.Ntfy590.gthr
Reg HKLM\SOFTWARE\Microsoft\Windows Search\Gather\Windows\SystemIndex@LogNumber 590
Reg HKLM\SOFTWARE\Microsoft\Windows Search\Gather\Windows\SystemIndex@CheckPointSignature 68a37553-8cf3-4a82-8780-b758782146cd
Reg HKLM\SOFTWARE\Microsoft\Windows Search\Gather\Windows\SystemIndex@CheckPointNumber 36

---- EOF - GMER 1.0.15 ----

GWE:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link

• Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

• Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

• Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Please include the following in your next post:

• ComboFix log

Here is the Combofix log


ComboFix 11-07-31.01 - Gordon 07/30/2011 15:12:22.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3327.2638 [GMT -7:00]
Running from: c:\documents and settings\Gordon\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Gordon\Application Data\.#
c:\documents and settings\Gordon\Application Data\inst.exe
c:\documents and settings\Gordon\WINDOWS
c:\documents and settings\Gordon\zrlareyrky.tmp
c:\windows\iun6002.exe
c:\windows\jestertb.dll
c:\windows\system32\muzapp.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-06-28 to 2011-07-30 )))))))))))))))))))))))))))))))
.
.
2011-07-28 23:52 . 2011-07-28 23:52 388096 ----a-r- c:\documents and settings\Gordon\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-07-26 01:30 . 2011-07-28 23:22 -------- d-----w- c:\documents and settings\Gordon\Local Settings\Application Data\NPE
2011-07-25 21:18 . 2011-07-25 21:50 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2011-07-25 21:18 . 2011-07-25 21:22 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-07-16 23:15 . 2011-07-16 23:50 -------- d-----w- c:\documents and settings\Gordon\Application Data\pdftoepub
2011-07-16 23:15 . 2011-07-16 23:15 -------- d-----w- c:\program files\PDFtoEPUB
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-26 18:51 . 2011-05-16 20:11 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-07 02:52 . 2009-04-05 03:41 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-07 02:52 . 2009-04-05 03:41 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-06-02 14:02 . 2004-08-04 12:00 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-10 15:06 . 2009-03-16 22:04 4517664 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-05-10 15:06 . 2009-03-16 22:04 42496 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2011-05-09 22:52 . 2009-08-05 20:50 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-05-09 22:52 . 2009-08-05 20:50 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-05-02 15:31 . 2007-12-07 03:29 692736 ----a-w- c:\windows\system32\inetcomm.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{7b13ec3e-999a-4b70-b9cb-2617b8323822}"= "c:\program files\Zynga\prxtbZyn2.dll" [2011-03-28 176936]
.
[HKEY_CLASSES_ROOT\clsid\{7b13ec3e-999a-4b70-b9cb-2617b8323822}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{7b13ec3e-999a-4b70-b9cb-2617b8323822}]
2011-03-28 16:22 176936 ----a-w- c:\program files\Zynga\prxtbZyn2.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{7b13ec3e-999a-4b70-b9cb-2617b8323822}"= "c:\program files\Zynga\prxtbZyn2.dll" [2011-03-28 176936]
.
[HKEY_CLASSES_ROOT\clsid\{7b13ec3e-999a-4b70-b9cb-2617b8323822}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{7B13EC3E-999A-4B70-B9CB-2617B8323822}"= "c:\program files\Zynga\prxtbZyn2.dll" [2011-03-28 176936]
.
[HKEY_CLASSES_ROOT\clsid\{7b13ec3e-999a-4b70-b9cb-2617b8323822}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Nero\Lib\NMBgMonitor.exe" [2008-12-12 132392]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2008-10-24 206112]
"ASUS SmartDoctor"="c:\program files\ASUS\SmartDoctor\SmartDoctor.exe" [2009-08-02 1187840]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-07-26 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2006-12-18 868352]
"JMB36X IDE Setup"="c:\windows\RaidTool\xInsIDE.exe" [2007-03-20 36864]
"36X Raid Configurer"="c:\windows\system32\xRaidSetup.exe" [2007-03-21 1953792]
"NBKeyScan"="c:\program files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" [2008-12-02 2221352]
"Acrobat Assistant 7.0"="c:\program files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe" [2008-04-23 483328]
"Adobe Version Cue CS2"="c:\program files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe" [2005-04-05 856064]
"Samsung PanelMgr"="c:\windows\Samsung\PanelMgr\ssmmgr.exe" [2006-02-15 507904]
"Ai Nap"="c:\program files\ASUS\AI Suite\AiNap\AiNap.exe" [2008-01-28 1413120]
"CPU Power Monitor"="c:\program files\ASUS\AI Suite\AiGear3\CpuPowerMonitor.exe" [2008-01-09 627200]
"Cpu Level Up help"="c:\program files\ASUS\AI Suite\CpuLevelUpHelp.exe" [2007-12-01 881152]
"ASUS Energy Saving"="c:\program files\ASUS\AI Suite\EnergySaving\PwSave.exe" [2008-01-28 1352704]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-04-13 47392]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"Hot Key Kbd Daemon"="SKDAEMON.EXE" [2002-07-06 40960]
"SKDaemon.exe"="c:\program files\Lenovo\Productivity Keyboard\SKDaemon.exe" [2007-02-09 262144]
"UMonit"="c:\windows\system32\umonit.exe" [2004-01-05 53248]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-28 207424]
"Mouse Suite 98 Daemon"="ICO.EXE" [2007-04-26 49152]
"Monitor"="c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe" [2009-11-10 443728]
"Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2008-09-09 623880]
"ASUSGamerOSD"="c:\program files\ASUS\GamerOSD\GamerOSD.exe" [2009-07-31 380928]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-30 421888]
"Reader Library Launcher"="c:\program files\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe" [2010-07-13 906648]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-06-08 421160]
"RIMBBLaunchAgent.exe"="c:\program files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-02-18 79192]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-07-07 449584]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Acrobat Speed Launcher.lnk - c:\windows\Installer\{AC76BA86-1033-0000-7760-000000000002}\SC_Acrobat.exe [2007-12-8 25214]
Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-3-16 113664]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MimBoot
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Adobe\\Adobe Version Cue CS2\\bin\\VersionCueCS2.exe"=
"c:\\Program Files\\Sony\\Media Manager for PSP 2.5\\MediaManager.exe"=
"c:\\Program Files\\Common Files\\Nero\\Nero Web\\SetupX.exe"=
"c:\\Program Files\\Adobe\\Acrobat 7.0\\Acrobat\\plug_ins\\PaperCapture\\Server\\Roman\\capserve.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2009\\QBDBMgrN.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Research In Motion\\BlackBerry Desktop\\Rim.Desktop.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"22344:TCP"= 22344:TCP:BitComet 22344 TCP
"22344:UDP"= 22344:UDP:BitComet 22344 UDP
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0501000.01D\symds.sys [5/9/2011 3:51 PM 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0501000.01D\symefa.sys [5/9/2011 3:51 PM 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20110723.001\BHDrvx86.sys [7/22/2011 5:27 PM 815736]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0501000.01D\ironx86.sys [5/9/2011 3:51 PM 136312]
R2 DVDneXtCOPYService;DVDneXtCOPYService;c:\program files\DVDneXtCOPY Virtual Drive\DVDneXtCOPYService.exe [3/19/2007 9:17 AM 102400]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [4/4/2009 8:41 PM 366640]
R2 N360;Norton 360;c:\program files\Norton 360\Engine\5.1.0.29\ccsvchst.exe [5/9/2011 3:50 PM 130008]
R3 DVDneXtCOPY;DVDneXtCOPY;c:\windows\system32\drivers\DVDneXtCOPY.sys [3/19/2007 9:27 AM 54144]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20110729.030\IDSXpx86.sys [7/29/2011 8:21 PM 355256]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [4/4/2009 8:41 PM 22712]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [3/18/2010 2:16 PM 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/6/2010 5:30 PM 135664]
S3 Amazon Download Agent;Amazon Download Agent;c:\program files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [11/4/2009 2:30 PM 297472]
S3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [2/28/2011 6:44 PM 183560]
S3 fixustor;fixustor;c:\windows\system32\drivers\fixustor.sys [12/25/2008 11:09 PM 6016]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2/6/2010 5:30 PM 135664]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [4/4/2009 8:41 PM 41272]
S3 QCEmerald;Logitech QuickCam Web;c:\windows\system32\drivers\OVCE.sys [3/21/2008 4:35 PM 31872]
S3 RTLWUSB;Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187.sys [12/6/2007 9:10 PM 332928]
S3 SjyPkt;SjyPkt;c:\windows\system32\drivers\SjyPkt.sys [12/6/2007 9:10 PM 13532]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [5/6/2008 4:06 PM 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [3/18/2010 2:16 PM 753504]
.
Contents of the 'Scheduled Tasks' folder
.
2011-07-30 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 19:34]
.
2011-07-30 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-07 00:30]
.
2011-07-30 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-07 00:30]
.
2011-07-30 c:\windows\Tasks\User_Feed_Synchronization-{1F363C08-F06E-4BB1-BA35-B9C8EF123B13}.job
- c:\windows\system32\msfeedssync.exe [2007-08-14 11:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/ig?ie=UTF-8&hl=en&source=iglk
uInternet Settings,ProxyOverride = *.local
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_70C5B381380DB17F.dll/cmsidewiki.html
Trusted Zone: intuit.com\ttlc
Trusted Zone: turbotax.com
TCP: DhcpNameServer = 192.168.1.254
DPF: {DAF7E6E7-D53A-439A-B28D-12271406B8A9} - hxxp://mobileapps.blackberry.com/devicesoftware/AxLoader.cab
DPF: {DB28CF23-0083-40B5-BF63-69925D672385} - hxxp://www.nero.com/doc/NeroVersionChecker.cab
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
MSConfigStartUp-CTFMON - (no file)
AddRemove-Cool's_Codec_pack_4.12 - c:\windows\iun6002.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-07-30 15:20
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
UMonit = c:\windows\system32\umonit.exe?or.sys?d_8?????0004&M??????$?C?USB\RO8???UB?0??????????????????????????A~????????????tqU?l??????|@??|????=??|??D~??????????$?F$?|??B~??B~*?,???$???????????????????????????????B~????????????tqU?????T?????U?????tqU???????[????
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\5.1.0.29\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\*¬ 5*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\*¬ 6*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\ *¬ 5*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\ *¬ 6*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\@*¬ 5*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\@*¬ 6*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\d*¬ 5*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\d*¬ 6*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\l*¬ 5*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\l*¬ 6*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\P*¬ 5*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\P*¬ 6*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\Software\Sony Creative Software\M*e*d*i*a* *M*a*n*a*g*e*r* *f*o*r* *P*S*P*"!\2.5]
"Percents"=""
"Increment"=".009259"
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\t*¬ 5*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\t*¬ 6*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\X*¬ 5*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\X*¬ 6*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\ *¬ 5*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\ *¬ 6*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\¨*¬ 5*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\¨*¬ 6*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\¼*¬ 5*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\¼*¬ 6*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\S
¬ 5*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\S
¬ 6*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\ ¬ 5*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\ ¬ 6*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\¬ ¬ 5*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-1292428093-2139871995-839522115-1003\¬ ¬ 6*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
DUMPHIVE0.003 (REGF)
.
Completion time: 2011-07-30 15:23:48
ComboFix-quarantined-files.txt 2011-07-30 22:23
.
Pre-Run: 20,341,329,920 bytes free
Post-Run: 20,516,446,208 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 7BEC2012BB96DCFC07EC5605AA053068

GWE:

Are you still being redirected? Please do this next:

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

• Go to this page.
  
• Scroll down to where it says "Java Platform, Standard Edition."
  
• Click the "Download JRE" button to the right.
  
• Select the Windows platform from the dropdown menu.
  
• Read the License Agreement and then check the box that says: " I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh.
  
• Click on the link to download Windows Offline Installation and save the file to your desktop.
  
• Close any programs you may have running - especially your web browser.
  
• Now go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  
• Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  
• Click the Remove or Change/Remove button.
  
• Repeat as many times as necessary to remove each Java version.
  
• Reboot your computer once all Java components are removed.
  
• Then from your desktop double-click on jre-6u26-windows-i586-p.exe to install the newest version.
  
• After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
  • On the General tab, under Temporary Internet Files, click the Settings button.
    
  • Next, click on the Delete Files button
    
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and AppletsTrace and Log Files
  
  
• Click OK on Delete Temporary Files Window
  Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  
• Click OK to leave the Temporary Files Window
  
• Click OK to leave the Java Control Panel.

You have this program installed, Malwarebytes' Anti-Malware (MBAM). Please update it and run a scan.

Open MBAM

• Click the Update tab
  
• Click Check for Updates
  
• If an update is found, it will download and install the latest version.
  
• The program will close to update and reopen.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Uncheck any entries from C:\System Volume Information or C:\Qoobox
  
• Make sure that everything else is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

Please include the following in your next post:

• MBAM log

I have updated JAVA as requested and removed a few other old versions of programs

The Google toolbar seems to be working correctly.

Here is the MBAM log


Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7342

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/31/2011 7:28:20 PM
mbam-log-2011-07-31 (19-28-20).txt

Scan type: Quick scan
Objects scanned: 184461
Time elapsed: 4 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




Thanks for the help

Gordon

GWE:

Please do this next:

Please run ESET Online Scanner

• Place a check mark in the box YES, I accept the Terms Of Use
  
• Click the Start button.
  
• Now click the Install button.
  
• Click Start. The scanner engine will initialize and update.
  
• Do Not place a check mark in the box beside Remove found threats.
  
• Click the Scan button. The scan will now run, please be patient.
  
• When the scan finishes copy and paste the results into your next reply.

Please include the following in your next post:

• ESET log

here are the results from ESET

C:\Downloads\ebay_misspell_toolbar.exe Win32/Adware.Softomate application
C:\System Volume Information\_restore{F97A4B98-D973-45B5-B81E-57C18404A0A5}\RP983\A0206064.exe a variant of Win32/Kryptik.QSR trojan
C:\System Volume Information\_restore{F97A4B98-D973-45B5-B81E-57C18404A0A5}\RP983\A0206065.exe a variant of Win32/Kryptik.QSR trojan
C:\System Volume Information\_restore{F97A4B98-D973-45B5-B81E-57C18404A0A5}\RP983\A0206190.dll a variant of Win32/Kryptik.QSR trojan
C:\System Volume Information\_restore{F97A4B98-D973-45B5-B81E-57C18404A0A5}\RP983\A0206614.exe a variant of Win32/Kryptik.QUU trojan
C:\System Volume Information\_restore{F97A4B98-D973-45B5-B81E-57C18404A0A5}\RP983\A0206615.exe a variant of Win32/Kryptik.QUU trojan
C:\System Volume Information\_restore{F97A4B98-D973-45B5-B81E-57C18404A0A5}\RP983\A0206619.dll a variant of Win32/Kryptik.QSR trojan

GWE:

ESET is flagging that Ebay toolbar as adware; if you don't find it useful, uninstall it. The rest of those detections are in your system restore cache and will be removed when we uninstall ComboFix. Now I have another update and some very important cleanup for you to take care of:

Your Adobe reader needs to be updated. Please visit Adobe's site and grab the newest version. Be sure to watch for and uncheck any boxes offering to install other software.

Uninstall ComboFix

• Press the Windows key + R on your keyboard or click Start -> Run. Copy and past the following text into the run box that opens and press OK:
  Combofix /Uninstall

Delete the following tools along with any other logs you saved from our work:

• DDS
  
• GMER

Download TFC to your desktop

• Close any open windows.
  
• Double click the TFC icon to run the program
  
• TFC will close all open programs itself in order to run,
  
• Click the Start button to begin the process.
  
• Allow TFC to run uninterrupted.
  
• The program should not take long to finish it's job
  
• Once its finished it should automatically reboot your machine,
  
• if it doesn't, manually reboot to ensure a complete clean

Finally, I'd like to make a couple of suggestions to help you stay clean in the future:

• Restart any anti-malware programs that we disabled while we were cleaning your machine.
  
• Keep your antivirus application and MBAM current and updated. Scan with them at least weekly.
  
• Avoid using P2P programs. Refer back to my earlier post for more information.
  
• Please read this post for some helpful information.

Please post once more so I know you are all set and I can mark this thread resolved. Good luck and stay safe!

Thanks for the help! Everything seems to working fine now


Gordon

You're welcome, Gordon. Take care.

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.