BleepingComputer.com: Windows internet security 2011

.
DDS (Ver_2011-06-23.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by Gustav at 20:54:58 on 2011-07-24
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.46.1053.18.3884.2423 [GMT 2:00]
.
AV: Trend Micro Internet Security *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
SP: Trend Micro Internet Security *Disabled/Outdated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\FBAgent.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
C:\Windows\SysWOW64\PnkBstrA.exe
C:\Program Files (x86)\PC Tools Security\pctsAuxs.exe
C:\Program Files (x86)\PC Tools Security\pctsSvc.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\PC Tools Security\pctsGui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Program Files (x86)\ASUS\ControlDeck\ControlDeck.exe
C:\Program Files (x86)\ASUS\ASUS CopyProtect\aspg.exe
C:\Program Files\P4G\BatteryLife.exe
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe
C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ADSMSrv.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\WDC.exe
C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ADSMTray.exe
C:\Windows\AsScrPro.exe
C:\Windows\SysWOW64\ACEngSvr.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://asus.msn.com
uDefault_Page_URL = hxxp://asus.msn.com
uURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTo1.dll
uURLSearchHooks: H - No File
mURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTo1.dll
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\ConduitEngin0.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
BHO: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTo1.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTo1.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\ConduitEngin0.dll
TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [Comrade.exe] C:\Program Files (x86)\GameSpy\Comrade\Comrade.exe
uRun: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
uRun: [3826602821] C:\Users\Gustav\AppData\Local\aah.exe
mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [Boingo Wi-Fi] "C:\Program Files (x86)\Boingo\Boingo Wi-Fi\Boingo.lnk"
mRun: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
mRun: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
mRun: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [ISTray] "C:\Program Files (x86)\PC Tools Security\pctsGui.exe" /hideGUI
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\FANCYS~1.LNK - C:\Windows\Installer\{2B81872B-A054-48DA-BE3B-FA5C164C303A}\_C4A2FC3E3722966204FDD8.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SRSPRE~1.LNK - C:\Windows\Installer\{E5CF6B9C-3ABE-43C9-9413-AD5FFC98F049}\NewShortcut5_21C7B668029A47458B27645FE6E4A715.exe
uPolicies-explorer: HideSCAHealth = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
LSP: C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 93.190.184.10 93.190.184.20
TCP: Interfaces\{E654D040-F0F4-4827-A4A2-04505F64D765} : DhcpNameServer = 93.190.184.10 93.190.184.20
TCP: Interfaces\{E654D040-F0F4-4827-A4A2-04505F64D765}\7416C61687970235F533539363 : DhcpNameServer = 192.168.16.1
TCP: Interfaces\{E654D040-F0F4-4827-A4A2-04505F64D765}\7416C616879702E65647 : DhcpNameServer = 192.168.16.1
TCP: Interfaces\{E654D040-F0F4-4827-A4A2-04505F64D765}\75962756C6563737 : DhcpNameServer = 195.67.199.21 195.67.199.22
TCP: Interfaces\{E654D040-F0F4-4827-A4A2-04505F64D765}\84453402E6564777F627B6 : DhcpNameServer = 192.168.1.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs: C:\Windows\SysWOW64\nvinit.dll
{18DF081C-E8AD-4283-A596-FA578C2EBDC3}
{30F9B915-B755-4826-820B-08FBA6BD249D}
{6EBF7485-159F-4bff-A14F-B9E3AAC4465B}
{9030D464-4C02-4ABF-8ECC-5164760863C6}
{9FDDE16B-836F-4806-AB1F-1455CBEFF289}
{AA58ED58-01DD-4d91-8333-CF10577473F7}
{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}
{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}
{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}
{d2ce3e00-f94a-4740-988e-03dc2f38c34f}
{DBC80044-A445-435b-BC74-9C25C1C588A9}
{2318C2B1-4965-11d4-9B18-009027A5CD4F}
{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}
{30F9B915-B755-4826-820B-08FBA6BD249D}
{8dcb7100-df86-4384-8842-8fa844297b3f}
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mRun-x64: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun-x64: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun-x64: [Boingo Wi-Fi] "C:\Program Files (x86)\Boingo\Boingo Wi-Fi\Boingo.lnk"
mRun-x64: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
mRun-x64: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
mRun-x64: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [ISTray] "C:\Program Files (x86)\PC Tools Security\pctsGui.exe" /hideGUI
AppInit_DLLs-X64: C:\Windows\SysWOW64\nvinit.dll
.
============= SERVICES / DRIVERS ===============
.
R0 lullaby;lullaby;C:\Windows\system32\DRIVERS\lullaby.sys --> C:\Windows\system32\DRIVERS\lullaby.sys [?]
R0 PCTCore;PCTools KDS;C:\Windows\system32\drivers\PCTCore64.sys --> C:\Windows\system32\drivers\PCTCore64.sys [?]
R0 pctDS;PC Tools Data Store;C:\Windows\system32\drivers\pctDS64.sys --> C:\Windows\system32\drivers\pctDS64.sys [?]
R0 pctEFA;PC Tools Extended File Attributes;C:\Windows\system32\drivers\pctEFA64.sys --> C:\Windows\system32\drivers\pctEFA64.sys [?]
R1 PCTSD;PC Tools Spyware Doctor Driver;C:\Windows\system32\Drivers\PCTSD64.sys --> C:\Windows\system32\Drivers\PCTSD64.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AFBAgent;AFBAgent;"C:\Windows\system32\FBAgent.exe" --> C:\Windows\system32\FBAgent.exe [?]
R2 ASMMAP64;ASMMAP64;C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-7-3 15416]
R2 nvUpdatusService;NVIDIA Update Service Daemon;C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [2010-5-19 1800808]
R2 sdAuxService;PC Tools Auxiliary Service;C:\Program Files (x86)\PC Tools Security\pctsAuxs.exe [2011-6-24 371472]
R2 sdCoreService;PC Tools Security Service;C:\Program Files (x86)\PC Tools Security\pctsSvc.exe [2011-6-24 1117144]
R2 tmpreflt;tmpreflt;C:\Windows\system32\DRIVERS\tmpreflt.sys --> C:\Windows\system32\DRIVERS\tmpreflt.sys [?]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-5-19 2314240]
R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\system32\DRIVERS\ETD.sys --> C:\Windows\system32\DRIVERS\ETD.sys [?]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 JMCR;JMCR;C:\Windows\system32\DRIVERS\jmcr.sys --> C:\Windows\system32\DRIVERS\jmcr.sys [?]
R3 JME;JMicron Ethernet Adapter NDIS6.20 Driver (Amd64 Bits);C:\Windows\system32\DRIVERS\JME.sys --> C:\Windows\system32\DRIVERS\JME.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-5-19 135664]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
S3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;C:\Windows\system32\DRIVERS\SiSG664.sys --> C:\Windows\system32\DRIVERS\SiSG664.sys [?]
S3 TmProxy;Trend Micro Proxy Service;C:\Program Files\Trend Micro\Internet Security\TmProxy.exe [2010-5-19 917768]
S3 WatAdminSvc;Aktiveringsteknologier för Windows-tjänst;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2011-07-24 17:34:04 -------- d-----w- C:\Windows\SysWow64\logs
2011-07-24 11:47:19 -------- d-----w- C:\Program Files (x86)\DAEMON Tools Lite
2011-07-24 11:34:36 -------- d-----w- C:\Program Files (x86)\Common Files\PocketSoft
2011-07-24 09:24:31 -------- d-----w- C:\Program Files\Ascaron Entertainment
2011-07-24 09:13:43 -------- d-----w- C:\Program Files (x86)\Ascaron Entertainment
2011-07-16 16:00:11 -------- d-----w- C:\Users\Gustav\AppData\Roaming\EeeStorageUploader
2011-07-11 17:22:18 -------- d-----w- C:\Program Files (x86)\Spotify
.
==================== Find3M ====================
.
2011-06-09 18:38:58 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-05-12 06:59:48 140800 ----a-w- C:\Windows\System32\drivers\pctwfpfilter64.sys
2011-05-11 07:55:10 282440 ----a-w- C:\Windows\System32\drivers\PCTCore64.sys
2011-05-06 11:28:38 92896 ----a-w- C:\Windows\System32\drivers\pctplsg64.sys
2011-05-06 11:27:16 334976 ----a-w- C:\Windows\System32\drivers\pctgntdi64.sys
2009-04-08 17:31:56 106496 ----a-w- C:\Program Files (x86)\Common Files\CPInstallAction.dll
2008-08-12 04:45:20 155648 ----a-w- C:\Program Files (x86)\Common Files\MSIactionall.dll
.
============= FINISH: 20:55:53,12 ===============

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you!

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

First, I need to know if you still need help! To tell me this, please click on http://www.bleepingcomputer.com/logreply/411014 and follow the instructions there. If you no longer need help, this is all you need to do. If you do need help please continue below.

***************************************************

If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

• If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  
• A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
  
  • Please do this even if you have previously posted logs for us.
    
  • If you were unable to produce the logs originally please try once more.
    
  • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    
  • If you are unsure about any of these characteristics just post what you can and we will guide you.
  
  
• Please tell us if you have your original Windows CD/DVD available.
  
• Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

• Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
  
  
• Double click on the DDS icon, allow it to run.
  
• A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  
• Notepad will open with the results.
  
• Follow the instructions that pop up for posting the results.
  
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:



As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!