I ran Norton 360 antivirus and downloaded Ad-Aware and ran that also. Norton did not find anything, but Ad-Aware found thousands of files infected and removed them but when I try to do a search on google, it still redirects to other pages, ie: Traffic Geyser, and get-search-results just to name a few.
When I ran the GMER scan, my computer shut down twice with the blue screen and the error message said:
A problem has been detected and windows has been shut down to prevent damage to your computer.
DRIVER_IRQL_NOT_LESS_OR_EQUAL
Technical Information:
***STOP:0x000000D1(0x0000000C, 0x00000006, 0x00000001,0xB9F395F7)
*** atapi.sys-Address B9F395F7 base at B9F31000, Datestamp 4802539 d
Beginning dump of physical memory.
I was finally able to complete the gmer scan and have attached.
Here are the results from the dds log:
.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
Run by Quinn20Twin at 14:36:32 on 2011-07-23
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.754 [GMT -4:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Norton 360 Premier Edition *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 Premier Edition *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Google\Update\1.3.21.57\GoogleCrashHandler.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\lxdmcoms.exe
C:\Program Files\MediaMall\MediaMallServer.exe
C:\Program Files\Norton 360 Premier Edition\Engine\4.3.0.5\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Norton 360 Premier Edition\Engine\4.3.0.5\ccSvcHst.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Lexmark 5000 Series\lxdmamon.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Freecorder\FLVSrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MediaMall\PlayOn.exe
C:\Program Files\RemoteAutomator\AppStart.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\RemoteAutomator\Release\RemoteAutomator.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.bing.com/?pc=ZUGO&form=ZGAPHP
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=1070911
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uSearchAssistant = hxxp://www.google.com/ie
mSearchAssistant = hxxp://www.google.com/ie
BHO: {0158a5e4-e6d0-480f-a95a-5af3eedfc50c} - c:\windows\system32\atmpvcno32.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360 premier edition\engine\4.3.0.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360 premier edition\engine\4.3.0.5\IPSBHO.DLL
BHO: Freecorder Toolbar: {70dd86e8-b5bc-4e4a-9d5c-b6234c24323c} - c:\program files\freecordertoolbar\vmntemplateX.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - No File
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360 premier edition\engine\4.3.0.5\coIEPlg.dll
TB: Freecorder Toolbar: {70dd86e8-b5bc-4e4a-9d5c-b6234c24323c} - c:\program files\freecordertoolbar\vmntemplateX.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [Gmqft] "c:\documents and settings\quinn20twin\my documents\?racle\?pool32.exe"
uRun: [Sen] "c:\docume~1\quinn2~1\mydocu~1\smante~1\chkdsk.exe" -vt ndrv
uRun: [cdloader] "c:\documents and settings\quinn20twin\application data\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AdobeBridge]
uRun: [PlayOn] c:\program files\mediamall\PlayOn.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [<NO NAME>]
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.5.0_06\bin\jusched.exe"
mRun: [dscactivate] c:\dell\dsca.exe 3
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Lexmark 5000 Series Fax Server] "c:\program files\lexmark 5000 series\fm3032.exe" /s
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [lxdmamon] "c:\program files\lexmark 5000 series\lxdmamon.exe"
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [Ulead AutoDetector v2] c:\program files\common files\ulead systems\autodetector\monitor.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Freecorder FLV Service] "c:\program files\freecorder\FLVSrvc.exe" /run
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10l_ActiveX.exe -update activex
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\synndr~1.lnk - c:\program files\remoteautomator\AppStart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1189906545750
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6E704581-CCAE-46D2-9C64-20D724B3624E} - hxxp://radaol-prod-web-rr.streamops.aol.com/mediaplugin/3.0.84.2/win32/unagi3.0.84.2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{B9E8DD0D-B9DC-4C8E-A15A-70BDC1C9D0DC} : DhcpNameServer = 209.18.47.61 209.18.47.62
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\quinn20twin\application data\mozilla\firefox\profiles\jl3chfrv.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=ZUGO&form=ZGAADF&q=
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\documents and settings\quinn20twin\application data\mozilla\firefox\profiles\jl3chfrv.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\documents and settings\quinn20twin\application data\mozilla\firefox\profiles\jl3chfrv.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
FF - component: c:\documents and settings\quinn20twin\application data\mozilla\firefox\profiles\jl3chfrv.default\extensions\{e3f6c2cc-d8db-498c-af6c-499fb211db97}\platform\winnt_x86-msvc\components\pagespeed.dll
FF - component: c:\program files\google\google gears\firefox\lib\ff36\gears.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\web platform installer\NPWPIDetector.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-7-21 64512]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0403000.005\symds.sys [2010-12-27 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0403000.005\symefa.sys [2010-12-27 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\bashdefs\20110701.001\BHDrvx86.sys [2011-7-11 810616]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0403000.005\cchpx86.sys [2010-12-27 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0403000.005\ironx86.sys [2010-12-27 116784]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-6-20 2151640]
R2 MediaMall Server;MediaMall Server;c:\program files\mediamall\MediaMallServer.exe [2011-4-22 4407152]
R2 N360;Norton 360;c:\program files\norton 360 premier edition\engine\4.3.0.5\ccsvchst.exe [2010-12-27 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-5-10 105592]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\ipsdefs\20110722.031\IDSXpx86.sys [2011-7-22 355256]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-6-20 15232]
R3 libusb0;LibUsb-Win32 - Kernel Driver, Version 0.1.12.1;c:\windows\system32\drivers\libusb0.sys [2009-4-16 28672]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20110722.040\NAVENG.SYS [2011-7-23 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20110722.040\NAVEX15.SYS [2011-7-23 1542392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1c9a10e867a13b2;Google Update Service (gupdate1c9a10e867a13b2);c:\program files\google\update\GoogleUpdate.exe [2009-3-9 133104]
S2 MyWebSearchService;My Web Search Service;c:\progra~1\mywebs~1\bar\1.bin\mwssvc.exe --> c:\progra~1\mywebs~1\bar\1.bin\mwssvc.exe [?]
S2 RemoteAccess32;Routing and Remote Access ;c:\windows\system32\odbcbcp32.exe --> c:\windows\system32\odbcbcp32.exe [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-3-9 133104]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2010-4-3 44896]
S4 RsFx0150;RsFx0150 Driver;c:\windows\system32\drivers\RsFx0150.sys [2010-4-3 240608]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10_50.sqlexpress\mssql\binn\SQLAGENT.EXE [2010-4-3 367456]
.
=============== Created Last 30 ================
.
2011-07-23 12:26:22 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-07-22 02:03:56 -------- d-----w- c:\windows\system32\N360_BACKUP
2011-07-21 23:14:30 0 ---ha-w- c:\documents and settings\quinn20twin\kfvnisjgzv.tmp
2011-07-21 22:52:03 -------- d-----w- c:\documents and settings\quinn20twin\application data\vmntemplate
2011-07-21 22:39:22 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-07-20 02:58:15 356864 ----a-w- c:\windows\system32\atmpvcno32.dll
2011-06-24 11:17:59 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-06-24 11:17:59 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
.
==================== Find3M ====================
.
2011-07-23 00:24:05 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-07-21 19:15:29 5852 --sha-w- c:\windows\system32\KGyGaAvL.sys
2011-07-15 00:43:05 737280 ----a-w- c:\windows\iun6002.exe
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 17:25:27 151552 ----a-w- c:\windows\system32\schannel.dll
2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-26 11:07:50 33280 ----a-w- c:\windows\system32\csrsrv.dll
2011-04-26 11:07:50 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11:11 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec
2007-10-26 12:59:07 19755376 ----a-w- c:\program files\aaw2007.exe
2006-05-03 10:06:54 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 11:47:16 31232 --sh--r- c:\windows\system32\msfDX.dll
2008-03-16 13:30:52 216064 --sh--r- c:\windows\system32\nbDX.dll
.
============= FINISH: 14:39:12.09 ===============
Attached File(s)
-
attach.txt (22.74K)
Number of downloads: 3 -
ark.txt (10.56K)
Number of downloads: 1

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