 Can't Access Secure Sites, Browser won't connect |
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 Dec 7 2008, 02:29 PM
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#46
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New Member  Group: Members Posts: 3 Joined: 29-November 08 Member No.: 262,177  |
 After searching for every possible solution. I have narrowed the problem down to the wireless router configuration for my Modem, 2wire Quest. I took my laptop to another internet connection. Hard wired it to the new internet connection, setup automatic DHCP. I can now access everything I was accessing before with no problems. Both HTTP and HTTPS sites, MS Updates, Yahoo mail and other secure sites. It must have been a power bump that occured recently. I will try and do a reset on my modem to see if that will fix the problems. Or my modem is toast for the wireless access.....by new modem at this point. I looks like I didn't need to dump my system and reinstall, but trial and error must be done to find and fix the problems. I would suggest that everyone keep a backup modem on hand as I do just for this type of trouble shooting. Thanks for support and suggestions from everyone. I hope my fix will help stop everyone from pulling out all of their hair and teeth while looking for a fix. |
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Feb 17 2009, 09:23 AM
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#47
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 New Member Group: Members Posts: 4 Joined: 17-February 09 Member No.: 296,945 |
i think You may want to scan your system for spyware and viruses
This post has been edited by soloman: Feb 17 2009, 09:23 AM |
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Mar 9 2009, 03:02 PM
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#48
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New Member Group: Members Posts: 2 Joined: 9-March 09 From: U.S.A. Member No.: 306,090 |
This is my first post. Ive got a variation of this issue. i can access all sites but one. Its floridacentralcu.com. every other secure site works but that one. I know that site itself is fine because i can access it from another computer thats connected to a seperate modem. (note all methods tried for IE7 were also tried for firefox)
1. I tried the vista machine directly connected to the modem and connected through a router. 2. Ive removed norton with the norton removal tool. 3. ive adjusted my settings according to the recommendations on the sites help site. 4. ive reset ie7 back to defaults under all taps and under advanced ive reset it back to default. 5. ive run system file checker which did find errors but fixed them. 6. there is no tcpip fix for vista so thats a no go. 7. ive added the site to the trusted zone. 8. ive disabled windows firewall, no joy, added the firefox, and ie to the exceptions list. 9. and finally im attempting to access the site from safe mode with networking. still no joy. im kinda at my wits end with it. i really want to get this bleeping computer to working (bu-dum-chee) Brent |
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Mar 12 2009, 10:54 PM
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#49
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 Bleepin' Animinion Group: Site Admin Posts: 10,933 Joined: 18-August 05 From: Now On... Member No.: 31,547 |
Just a thought, is it listed in your hostfile?
-------------------- The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life. Andrew Brown  "On the keyboard of life, always keep one finger on the escape key." — Scott Adams. Become a BleepingComputer fan: Facebook |
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Mar 14 2009, 05:29 AM
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#50
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New Member Group: Members Posts: 9 Joined: 29-December 08 Member No.: 275,401 |
Hi guys.. actually i am having the same problem right now.. but it started after i changed my norton to eset nod and i also installed a-squared anti spyware and its firewall. the thing is, so after identifying that it has something to do with the firewall.. i uninstall it, but after that i still cannot connect to secure sites.. actually i got connect but after few seconds or after trying to connect to other sites, i got disconnected again, but when i checked my local connection settings, its status is still connected. i also tried to disable the windows firewall and uninstall esset nod smart security, but still the same, it connects for a few minutes to my homepage then start to get disconnected again. and usually, whenever i started my computer, it does automatically connects, but now i have to disable and enable the connection to get a crappy short connection before it begins not to connect to sites again.. i am really frustrated now..
 btw, i am running a windows xp, sp3, and i have no wireless router, just a LAN and a DSL... thnx 
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Mar 14 2009, 09:06 PM
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#51
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New Member Group: Members Posts: 2 Joined: 9-March 09 From: U.S.A. Member No.: 306,090 |
Thanks for the response. Sorry though I got lazy about a day or so after posting and desided to just use the recovery partition and just wipe and reload. It works perfect now even with crappy crappy norton on it. Thanks for the response though.
Also Lors just so you know if you run more than one anti-virus and/or firewall at the same time your going to get problems like that. Aside from that you also wont block any viruses at all. Having more than one is counter productive. Theyll just conflict with one another. Pick one and use it exclusively. Personally Id recommend using AVG free addition and windows firewall and get router. the windows firewall works fine, the router has a hardware firewall thatll help and AVG will clean what comes through. As long as you dont go downloading things like an idiot from the most random sites youll be fine. Also if AVG pops up and says youve got a virus run a scan and if thats not enough delete the file that it specifies in the search manual. Thanks. This post has been edited by Kaflaful: Mar 14 2009, 09:14 PM |
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Dec 15 2009, 03:10 PM
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#52
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New Member Group: Members Posts: 3 Joined: 2-December 09 Member No.: 411,071 |
Hi, I noticed that, like me, a lot of people were having trouble accessing eBay and, like me, they were having no joy at all fixing their problem. I spent 4 weeks trying every single thing recommended on every single site, all to no avail. Talk about frustration, I was ready to smash the computer against the wall, all those hours wasted! I vowed that when I found out the solution I would post it on every site that I could remember. So, if you see this elsewhere, please forgive me as I am trying to distribute my solution as widely as possible.
First off I emphasise that this is MY solution and it may be totally useless to you, just like all those other suggestions that I followed on other sites didn’t fix my problem. My computer and internet router setup is as follows and I would suggest that my solution is very specific to my configuration and you only read on if your setup is very similar: • Dell Dimension 5000 Desktop PC • Windows XP Professional SP3 • McAfee VirusScan Enterprise 7.1 • Windows Defender • Zone Alarm firewall (the free version), MS firewall is disabled • TP-LINK TL-WN350G wireless pci adapter (network card for PC). • Netgear DG834Gv5 router modem. Both are running the very latest firmware. • I am in Ireland using ADSL over an Eircom phone line, although UTV is the provider. My issue was that I could not access eBay and a number of other web sites, especially those that featured lots of Flash, played a movie clip or were content rich. There did not appear to be any rhyme or reason why I couldn’t access specific sites, but it was always consistent, I could never ever get to eBay no matter what I did, but I could always get to the likes of Google, Facebook, and YouTube. The problem existed on both Google Chrome and IE8 so it wasn’t browser specific. Don’t ask me why eBay I don’t know, but I tried the following (listed here in no particular order): • Updated Anti-Virus Software (McAfee Virus Scan) – Always updated daily anyway • Updated Anti Malware software (Windows Defender) – Always updated daily. • Checked all Microsoft patches and updates – Always updated daily anyway. • Made sure Zone Alarm Firewall was fully up-to-date (always is). • Full Virus Check – took 6 hours and nothing found! • Full Malware/ AdWare Check – took hours too and again nothing found. • Updated firmware on Netgear Router • Updated firmware on TP-LINK TL-WN350G wireless card. • Updated driver on TP-LINK wireless card • Uninstalled and re-installed the TP-LINK wireless card many (many) times • Changed the settings on both the card and the router. • I changed the MTU number from 1500 to 1492 and then 1436 (and a good few other numbers in between too) using DRTCP on the PCI card. • Whenever I did this I always made sure that the MTU setting on the Router was exactly the same as the card. I tried every MTU setting under the sun – no difference. • Changed my HOSTS and LMHOSTS files. (both OK) • I uninstalled my Firewall, Anti Virus Software and anti malware software (i.e. no security at all) to see if that made any difference – it didn’t and I DON’T recommend this. • I changed the DNS settings on both the card and the router from UTV’s default settings to Google’s DNS server. No difference. • Cleared my cache and deleted my Favourites (many times) • Forced my browsers to seek a new page every time they connect to any web page • Enabled Java (it was already enabled) • Enabled Active Scripting (it was already enabled) • Set the Internet Security to the lowest setting possible. • Deleted all temporary Internet files and deleted cache folders – no difference • I changed the protocol on the router from PPPoE to PPPoA - No difference. • You name it, I tried it. I was an IT professional in a previous life, so I wasn’t scared to try any of these things, but I was all the more frustrated because my experience told me that there was no reason why this should be happening. My saviour was bringing a wireless laptop into the same situation and observing that it worked perfectly first time without adjusting anything. So it didn’t appear to my router, telephone line or Internet Service Provider. Then I connected the desktop PC to the router with a network cable and could see that when I did this all the problems disappeared and I could get to all the web sites. So it was looking like my new TP-LINK TL-WN350G wireless pci network card. But everything looked correct with it and why would a card cause some web sites to work OK and others to time out? I didn’t know but I decided to get another wireless network card, so I went for a Netgear WN311B. This is the ‘heavy duty’ wireless card in the Netgear range. It is a RangeMax and Wireless-N card and allows speeds up to 300 mbps. Once I ordered this I decided that it would be wasted with the standard router that UTV supply you with, so I bought a Netgear DGN2000 Wireless-N router too, again with speeds up to 300 Mbps and 5 times the coverage of a standard router. AND THEY WORKED! This combo works perfectly, don’t ask what was wrong before or how this fixes it, but it does and I’m happy! My suspicions are twofold, 1. Part of the problem lies with eBay. I reckon eBay is hosted on many servers and that all eBay domains are mapped to many, many different IP addresses so DNS servers don’t return an eBay response as quickly as they should. I think that there is a timing issue here and some systems can’t handle the delay and your browser just times out or says the website cannot be contacted. 2. But I believe that the ‘budget’ network card was mostly to blame here, Ok so eBay might not respond in the desired fractions of a second that it should, but I think that this card, the TP-LINK TL-WN350G wasn’t able to handle this. I don’t know why, it doesn’t make sense, I could find no bad reports about this card on the Internet, but once I skipped this card everything worked. Sorry for the verbose explanation. I hope this helps somebody! Alan |
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