Preparing to Install box popping up

Preparing to Install box popping up Everytime I open Internet Explorer the box pops up quickly then leaves

#1 diesellady80

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Posted 20 July 2011 - 09:02 PM

Every time I open an IE window, a little box flashes quickly on the screen and all it says is "preparing to install". How can I find out what on earth it's doing or trying to install & get rid of it forever? Thanks in advance for any help.

#2 diesellady80

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Posted 20 July 2011 - 11:10 PM

here is a log from the event viewer:
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 7/20/2011 11:45:18 PM
Event ID: 10016
Task Category: None
Level: Error
Keywords: Classic
User: Anna-PC\Anna
Computer: Anna-PC
Description:
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{000C101C-0000-0000-C000-000000000046}
and APPID
{000C101C-0000-0000-C000-000000000046}
to the user Anna-PC\Anna SID (S-1-5-21-3628636950-2082083969-4016454122-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10016</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-07-21T03:45:18.000000000Z" />
<EventRecordID>88781</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Anna-PC</Computer>
<Security UserID="S-1-5-21-3628636950-2082083969-4016454122-1001" />
</System>
<EventData>

I went into the component services, and the dcom properties for that appid and it won't let me change a thing. Why wouldn't i have access to that?

#3 hamluis

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Posted 21 July 2011 - 09:23 AM

Worth a look, http://social.msdn.microsoft.com/Forums/en-US/winserver2008appcompatabilityandcertification/thread/4e85a1ed-3acd-4cf1-9dfa-913c1f3bf9a5 .

Louis

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#4 diesellady80

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Posted 21 July 2011 - 11:13 AM

Thanks for that, I was able to gain permission to that area through your help. Unfortunately, the problem is still happening. How can I figure out what is 'preparing to install'?

#5 hamluis

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Posted 21 July 2011 - 11:31 AM

Could be a problem with the Windows Installer, I would try installing the appropriate version of Windows Installer from http://www.microsoft.com/download/en/details.aspx?id=8483 .

"Download the file that is appropriate for your operating system version and platform.

For Windows Vista, Windows Vista Service Pack 1 and Windows Server 2008:
x86 Platform: Windows6.0-KB942288-v2-x86.msu
x64 Platform: Windows6.0-KB942288-v2-x64.msu
IA64 Platform: Windows6.0-KB942288-v2-ia64.msu"

Louis

Am I Infected, What Do I Do?
Preparation Guide, Malware Log Topics
Using The Report Button
Misplaced Malware Logs
Discussion Forum Rules