BleepingComputer.com: js:Downloader-AQX [Trj] and PUP win32 PuP-gen

the Log above was scanned from normal mode , once it was done scanning and the log was created and saved i continued with what you said to do with IE no add on's

Do to the fact that i found "Zugo Toolbar" in "Manage add on's" while troubleshooting for my internet issues , i had disabled all my add on's manually in manage add on's to maybe diable the Zugo toolbar to see if that was the issue considering i was told that Zugo is part of white smoke !

Believe it or not , im actually posting this reply right now in normal mode , didn't die or pause like usually !

im going to see if i can get all my normally used browsers to work the same as IE (no add ons) and let you know if its working or not !

OK , wow

what happened ? its working now ..All my browsers are now working

i wonder what was wrong and what fixed it though and when was it fixed and if its going to stay this way !

Also , on normal mode boot up , the same issues still occur and getting worst !

It seems to have a skip or a pause once the boot sound prompts , like when the windows XP loading bar is done and the screen comes up and starts loading all my icons , that's when the Note pad pops up with the following ..

[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787



Along with the THotkey.exe retrieval error code 0x00031402,0x00000002

the task tray shows a hour glass on the cursor and the THotkey.exe error prompt sound is late , out of time ...Its like it all becomes responsive all at the same time .. the windows prompt sound and the THotkey.exe error prompt sound all just Jump out all at the same time as if the computer was stuck or something !

Im gong to do a restart and see if the browsers can still get online successfully again !

This post has been edited by Discombobulated_lol: 07 August 2011 - 12:29 PM

Ok , Reboot took forever , it took about 5-7 minutes to load completely when it should only take 1-3 minutes ,.. i think


Internet is working in normal mode after reboot..

So far , so good but the computer still needs work though !

i still have NO idea of what fixed it !

Internet stopped loading again like it did before

but for some reason it works when i go to IE through the path you requested me to use !

right now im in normal mode but the only way i could get here is from IE (no add ons)

Also , Lastnight and today when i look at my task manager to see if somethings acting up , the only thing i've noticed is my CPU .. every 10-15 seconds it clips %100

And i mean literally .. Non stop pattern like this

....^....^....^....^....^....^....^....^.... <just like that when i look in Preformance in the task manager and every time it does this the hard drive runs like crazy as if its trying to load something but can't or is but lil at a time? i dont know but hopfully this information will help !

well Damn !!!

I brought my computer to work and set it on the shelf , booted it in normal mode and tried to get online with IE like you said but its still doing the same thing ,so i guess we need to proceed with the troubleshooting !

sorry for all the posts on this page , but i figured its best that you know Exactly whats going on with this machine !

I appreciate you helping me and your patients

Hi-

Sorry for the delay. We took a couple of days and headed to our beautiful NC mountains.

We need to run an OTL Fix to restore two files that I had you delete.

• Please reopen on your desktop.
  
• Copy and Paste the following code into the textbox. Do not include the word "Code"
  

  :files
  C:\WINDOWS\System32\000StTHK.exe|C:\_OTL\MovedFiles\07262011_134208\C_WINDOWS\system32\000StTHK.exe /replace
  C:\WINDOWS\System32\000THotkey.exe|C:\_OTL\MovedFiles\07262011_134208\C_WINDOWS\system32\000THotkey.exe /replace

  
  
• Push
  
• OTL may ask to reboot the machine. Please do so if asked.
  
• Click .
  
• A report will open. Copy and Paste that report in your next reply.

Since the 'no add-ons' worked after we ran ComboFix, I assume it took care of a problem which re-occurred. Let's try something different.

Download a fresh copy of ComboFix from either of the links below, and save it to your desktop.

Link 1
Link 2

**Note: It is important that it is saved directly to your desktop**

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs

THEN, download one of the following Rkill programs to your desktop and run it. If you are unable run the Rkill you downloaded, download another one, and try it.
Rkill.exe
Rkill.com
Rkill.scr
Rkill.pif

Next, double click on combofix.exe & follow the prompts.

Under System Tools, try the IE with no add-ons

In your reply, copy in the contents of the OTL Fix and the ComboFix reports and let me know how the 'no add-ons' goes.

i apologize aswell , My computer can no longer get online in safe mode do to some issues i didn't realize was going to happen with a program called "TeamViewer" ! i mistakingly pulled my TP link out while the remote session was still active and the program "Team Viewer" set some kind of NT AUTHORITY\SYSTEM (System shut down) and knocked out ALL internet acces on my computer and i have no idea of what to do next considering i can't get online in safe mode anymore on that machine


Please bump this topic , once again i seriously apologize for this inconvenience and i really appreciate all your hard work in helping me with my issue on this topic !

im so exasperated its not even funny

unless you know something i can do , please just bump this ok ..Im bout to reformatt and install windows XP all over again !

One last question , do i have to attatch my OEM driver again?

Thank you

OEM drivers - if you are referring to the Microsoft XP Plug & Play drivers, they should reinstall with XP.

From what i was told , OEM driver is the "Original Equipment Manufacturer" Driver?? is that correct ?

Ok just to let you know , i Obviously didn't need an OEM do to the fact that after my last post the re-format installation was successful

As a matter a fact im posting this in Normal mode while online

Shannon, you and cryptodan were A great help to me and a very good inspiration

Is there anyway i could do some type of online course to learn how to become part of the Malware Response Team?

After what I've been through with it all , it really pissed me off and caused me to wanna help do something about it and to help make a difference !

I lost just about everything i worked on with my PC cause i was scared to back up some files in fear that they may have something hiddin in em !

Something really bad was in my system before we me and my friend Dan did the re-format installation and i was hoping to find out what it was and where it was located to log it and inform yall of it but it didn't happen that way cause all my net dropped out GONE

Damn Viruses

I wanna help please

Next year i hope to either go to Florida or go camping with my 2 lil boys in the great smoky mountains

Like i said , i appreciate your help and if i did , i didn't mean to waste your time with this issue 'Topic" ..I didn't think it would get this bad but it did .

Thank you so much

Oh , One more thing , considering Microsoft is discontinuing Some windows versions updates , where can i get them?

Im soon going to upgrade from 512 to 1G Ram and install windows 7

until than , i don't know how im going to stay updated !

Hi-

OEM is "Original Equipment Manufacturer". In the automobile world, that is a meaningful term, but, in my opinion, in the computer world it is pretty worthless term since so many manufacturers are involved in producing a laptop.

The BC training program

Microsoft will be supporting XP until at least 2014.

Good Luck!!

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.