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Attached File(s)
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attach.txt (15.29K)
Number of downloads: 1 -
dds.txt (12.38K)
Number of downloads: 2 -
ark.txt (7.28K)
Number of downloads: 2
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Help to remove Trojan.fakealert
#1
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Posted 16 July 2011 - 08:31 PM
Hi, AVG found a trojan.fakealert today and so did Malwarebytes. I have not tried to remove anything, just ran the scans you recommended - DDS and GMER. The logs are attached. Thanks for your help!
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#2
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Posted 30 July 2011 - 11:44 AM
Hi nastalie,
Launch Malwarebytes' Anti-Malware
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
Launch Malwarebytes' Anti-Malware
- Please check for updates. If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish, so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked , and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy & Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
- Download OTL to your desktop.
- Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
- When the window appears, underneath Output at the top change it to Minimal Output.
- Check the boxes beside LOP Check and Purity Check.
- Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
- Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Unified Network of Instructors and Trained Eliminators
My help is always free, but if you can, please
to help me continue the fight against malware.
#3
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Posted 06 August 2011 - 04:38 PM
Due to lack of feedback, this topic has been closed.
If you need this topic reopened, please send me a PM. This applies only to the original topic starter.
Everyone else please begin a New Topic.
If you need this topic reopened, please send me a PM. This applies only to the original topic starter.
Everyone else please begin a New Topic.
Unified Network of Instructors and Trained Eliminators
My help is always free, but if you can, please
to help me continue the fight against malware.
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