BleepingComputer.com: Clean laptop of minor problems

Hi,

This thread is for Gringo. My laptop has occasional problems. Sometimes it redirects (though not every time like my other laptop), is slow at times and I have had problems with java not wanting to update.

Please find below my dds and attach logs:

DDS:

DDS (Ver_2011-07-14.01) - NTFS_AMD64
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_26
Run by Andy at 23:42:30 on 2011-07-14
Microsoft Windows 7 Professional 6.1.7601.1.1252.44.1033.18.4057.2588 [GMT 1:00]
.
AV: AntiVir Desktop *Disabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AntiVir Desktop *Disabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_e19b3ab5cd326817\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\SysWOW64\svchost.exe -k Akamai
C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
C:\Windows\system32\DRIVERS\o2flash.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Airytec\Switch Off\swoff.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\conhost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Windows\vVX6000.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Datacolor\Spyder3Pro\Utility\Spyder3Utility.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Users\Andy\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Windows\OEM13Mon.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
mRun: [OEM13Mon.exe] C:\Windows\OEM13Mon.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Andy\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\BBCIPL~1.LNK - C:\Program Files (x86)\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
StartupFolder: C:\Users\Andy\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Andy\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SPYDER~1.LNK - C:\Program Files (x86)\Datacolor\Spyder3Pro\Utility\Spyder3Utility.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} - C:\Users\Andy\AppData\Local\Temp\f5tmp\urxvpn.cab
DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} - C:\Users\Andy\AppData\Local\Temp\f5tmp\f5tunsrv.cab
DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} - C:\Users\Andy\AppData\Local\Temp\IXP000.TMP\InstallerControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} - C:\Users\Andy\AppData\Local\Temp\f5tmp\urxshost.cab
DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} - C:\Users\Andy\AppData\Local\Temp\f5tmp\urxhost.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{83F74EF6-3F0C-4F22-8B79-7FCBFF5FDA90} : DHCPNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{83F74EF6-3F0C-4F22-8B79-7FCBFF5FDA90}\244584F6D65684572623D235A58475 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{83F74EF6-3F0C-4F22-8B79-7FCBFF5FDA90}\8455244554C45434F4D4 : DHCPNameServer = 10.141.0.1
TCP: Interfaces\{83F74EF6-3F0C-4F22-8B79-7FCBFF5FDA90}\94269637 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{83F74EF6-3F0C-4F22-8B79-7FCBFF5FDA90}\E4544574541425 : DHCPNameServer = 194.168.4.100
TCP: Interfaces\{E533F24C-D1A8-4C62-A349-454A4105ADF3} : DHCPNameServer = 131.111.8.42 131.111.12.20
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg pku2u livessp
mASetup: {35DFFE62-9F48-4236-9249-9EAB5C7123C9} - "C:\Program Files (x86)\Hummingbird\Connectivity\11.00\Accessories\HumSettings.exe" INSTALL=ALL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -
x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
x64-Run: [SysTrayApp] C:\Program Files (x86)\IDT\WDM\sttray64.exe
x64-Run: [VX6000] C:\Windows\vVX6000.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Andy\AppData\Roaming\Mozilla\Firefox\Profiles\7msozsa7.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-12-18 55280]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
R2 Akamai;Akamai NetSession Interface;C:\Windows\System32\svchost.exe -k Akamai [2009-7-14 27136]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2009-12-29 136360]
R2 AntiVirService;Avira AntiVir Guard;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2009-12-29 269480]
R2 avgntflt;avgntflt;C:\Windows\System32\drivers\avgntflt.sys [2009-12-29 88288]
R2 SwOffScheduler;Airytec Switch Off - Task Scheduler;C:\Program Files\Airytec\Switch Off\swoff.exe -service --> C:\Program Files\Airytec\Switch Off\swoff.exe -service [?]
R3 NETw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw5v64.sys [2009-12-18 5435904]
R3 O2MDGRDR;O2MDGRDR;C:\Windows\System32\drivers\o2mdgx64.sys [2009-12-18 69152]
R3 O2SDGRDR;O2SDGRDR;C:\Windows\System32\drivers\o2sdgx64.sys [2009-12-18 48800]
R3 OEM13Vfx;Creative Camera OEM013 Video VFX Driver;C:\Windows\System32\drivers\OEM13Vfx.sys [2007-3-5 12288]
R3 OEM13Vid;Creative Camera OEM013 Driver;C:\Windows\System32\drivers\OEM13Vid.sys [2008-5-28 267296]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-12-18 215040]
R3 urvpndrv;F5 Networks VPN Adapter;C:\Windows\System32\drivers\covpnv64.sys [2010-6-11 43600]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SwOffWeb;Airytec Switch Off - Web Interface;C:\Program Files\Airytec\Switch Off\swoff.exe -service --> C:\Program Files\Airytec\Switch Off\swoff.exe -service [?]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
S3 f5ipfw;F5 Networks StoneWall Filter;C:\Windows\System32\drivers\urfltv64.sys [2010-1-5 18512]
S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2010-2-20 1038088]
S3 nmwcdx64;Nokia USB Phone Parent;C:\Windows\System32\drivers\ccdcmbx64.sys [2008-5-2 18432]
S3 Spyder3;Datacolor Spyder3;C:\Windows\System32\drivers\Spyder3.sys [2008-3-19 15360]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 27136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-4-26 59392]
S3 VX6000;Microsoft LifeCam VX-6000;C:\Windows\System32\drivers\VX6000Xp.sys [2010-5-20 2143600]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-5-24 1255736]
.
=============== Created Last 30 ================
.
2011-07-13 23:38:50 388096 ----a-r- C:\Users\Andy\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-07-13 23:38:50 -------- d-----w- C:\Program Files (x86)\Trend Micro
2011-07-12 09:56:31 8873296 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{60124132-889F-42F1-917C-76B277BE7D93}\mpengine.dll
2011-07-11 09:43:51 -------- d-sh--w- C:\$RECYCLE.BIN
2011-07-02 02:30:50 -------- d-----w- C:\Users\Andy\AppData\Roaming\IrfanView
2011-07-02 02:30:50 -------- d-----w- C:\Program Files (x86)\IrfanView
2011-06-28 15:17:29 2106216 ----a-w- C:\Program Files (x86)\Mozilla Firefox\D3DCompiler_43.dll
2011-06-28 15:17:29 1998168 ----a-w- C:\Program Files (x86)\Mozilla Firefox\d3dx9_43.dll
2011-06-21 23:28:00 -------- d-----w- C:\Users\Andy\AppData\Local\{EF92BC23-AF31-4D55-B784-817BD289AB6D}
2011-06-21 18:08:12 -------- d-----w- C:\Users\Andy\AppData\Local\Datacolor
2011-06-21 16:01:13 -------- d-----w- C:\NDdiag_source
2011-06-21 08:05:47 -------- d-----w- C:\Users\Andy\AppData\Local\DOSBox
2011-06-16 19:13:22 -------- d-----w- C:\Users\Andy\AppData\Local\{F0FE32CA-0893-422C-8260-E05846FD8B30}
2011-06-16 19:13:22 -------- d-----w- C:\Users\Andy\AppData\Local\{3739904A-3648-4885-B6D6-DB5E1C9EE4CD}
2011-06-15 17:47:14 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
.
==================== Find3M ====================
.
2011-07-11 07:52:14 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-06-30 10:04:44 88288 ----a-w- C:\Windows\System32\drivers\avgntflt.sys
2011-06-11 03:07:25 3137536 ----a-w- C:\Windows\System32\win32k.sys
2011-06-03 06:57:45 362496 ----a-w- C:\Windows\System32\wow64win.dll
2011-06-03 06:57:45 243200 ----a-w- C:\Windows\System32\wow64.dll
2011-06-03 06:57:45 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2011-06-03 06:57:44 214528 ----a-w- C:\Windows\System32\winsrv.dll
2011-06-03 06:57:38 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2011-06-03 06:56:38 421888 ----a-w- C:\Windows\System32\KernelBase.dll
2011-06-03 06:53:33 338944 ----a-w- C:\Windows\System32\conhost.exe
2011-06-03 06:00:53 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2011-06-03 05:57:52 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2011-06-03 05:57:33 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2011-06-03 05:56:12 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2011-06-03 05:56:11 272384 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2011-06-03 03:53:31 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2011-06-03 03:53:31 2048 ----a-w- C:\Windows\SysWow64\user.exe
2011-06-03 03:48:32 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-06-03 03:48:31 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-06-03 03:48:31 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-06-03 03:48:31 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2011-05-28 03:30:09 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-05-28 02:53:58 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-05-24 18:14:10 270720 ------w- C:\Windows\System32\MpSigStub.exe
2011-05-24 11:42:55 404480 ----a-w- C:\Windows\System32\umpnpmgr.dll
2011-05-24 10:40:05 64512 ----a-w- C:\Windows\SysWow64\devobj.dll
2011-05-24 10:40:05 44544 ----a-w- C:\Windows\SysWow64\devrtl.dll
2011-05-24 10:39:38 145920 ----a-w- C:\Windows\SysWow64\cfgmgr32.dll
2011-05-24 10:37:54 252928 ----a-w- C:\Windows\SysWow64\drvinst.exe
2011-05-04 05:25:03 2315776 ----a-w- C:\Windows\System32\tquery.dll
2011-05-04 05:22:25 778752 ----a-w- C:\Windows\System32\mssvp.dll
2011-05-04 05:22:25 2223616 ----a-w- C:\Windows\System32\mssrch.dll
2011-05-04 05:22:24 75264 ----a-w- C:\Windows\System32\msscntrs.dll
2011-05-04 05:22:24 491520 ----a-w- C:\Windows\System32\mssph.dll
2011-05-04 05:22:24 288256 ----a-w- C:\Windows\System32\mssphtb.dll
2011-05-04 05:19:28 591872 ----a-w- C:\Windows\System32\SearchIndexer.exe
2011-05-04 05:19:28 249856 ----a-w- C:\Windows\System32\SearchProtocolHost.exe
2011-05-04 05:19:28 113664 ----a-w- C:\Windows\System32\SearchFilterHost.exe
2011-05-04 04:34:43 1549312 ----a-w- C:\Windows\SysWow64\tquery.dll
2011-05-04 04:32:02 666624 ----a-w- C:\Windows\SysWow64\mssvp.dll
2011-05-04 04:32:01 337408 ----a-w- C:\Windows\SysWow64\mssph.dll
2011-05-04 04:32:01 197120 ----a-w- C:\Windows\SysWow64\mssphtb.dll
2011-05-04 04:32:01 1401344 ----a-w- C:\Windows\SysWow64\mssrch.dll
2011-05-04 04:32:00 59392 ----a-w- C:\Windows\SysWow64\msscntrs.dll
2011-05-04 04:28:31 86528 ----a-w- C:\Windows\SysWow64\SearchFilterHost.exe
2011-05-04 04:28:31 427520 ----a-w- C:\Windows\SysWow64\SearchIndexer.exe
2011-05-04 04:28:31 164352 ----a-w- C:\Windows\SysWow64\SearchProtocolHost.exe
2011-05-03 05:29:29 976896 ----a-w- C:\Windows\System32\inetcomm.dll
2011-05-03 04:30:02 741376 ----a-w- C:\Windows\SysWow64\inetcomm.dll
2011-04-29 03:06:10 467456 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-04-29 03:05:49 410112 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-04-29 03:05:37 168448 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-04-27 02:40:40 158208 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2011-04-27 02:39:40 289280 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-04-27 02:39:37 128000 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2011-04-26 09:14:29 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
2011-04-26 09:14:28 175616 ----a-w- C:\Windows\System32\msclmd.dll
2011-04-25 05:33:51 1923968 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-04-25 02:34:03 499200 ----a-w- C:\Windows\System32\drivers\afd.sys
2011-04-22 22:15:29 27520 ----a-w- C:\Windows\System32\drivers\Diskdump.sys
2011-04-22 22:08:29 1188864 ----a-w- C:\Windows\System32\wininet.dll
2011-04-22 19:10:01 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
.
============= FINISH: 23:43:02.88 ===============



ATTACH:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-07-14.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 24/12/2009 01:45:40
System Uptime: 14/07/2011 21:34:38 (2 hours ago)
.
Motherboard: Dell Inc. | | 0T052J
Processor: Intel® Core™2 Duo CPU P8600 @ 2.40GHz | U2E1 | 2376/266mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 283 GiB total, 144.04 GiB free.
D: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP241: 14/07/2011 13:30:24 - Scheduled Checkpoint
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
7-Zip 9.10 (x64 edition)
Acrobat.com
Adobe Acrobat 9 Pro - English, Français, Deutsch
Adobe Acrobat 9.4.4 - CPSID_83708
Adobe After Effects CS4 Third Party Content
Adobe AIR
Adobe Anchor Service CS4
Adobe Anchor Service x64 CS4
Adobe Bridge CS4
Adobe CMaps CS4
Adobe CMaps x64 CS4
Adobe Color - Photoshop Specific CS4
Adobe Color EU Recommended Settings CS4
Adobe Color JA Extra Settings CS4
Adobe Color NA Extra Settings CS4
Adobe Color Video Profiles CS CS4
Adobe Creative Suite 4 Master Collection
Adobe CSI CS4
Adobe CSI CS4 x64
Adobe Default Language CS4
Adobe Drive CS4 x64
Adobe Dynamiclink Support
Adobe Encore CS4 Codecs
Adobe ExtendScript Toolkit CS4
Adobe Extension Manager CS4
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Fonts All x64
Adobe Illustrator CS4
Adobe Linguistics CS4
Adobe Linguistics CS4 x64
Adobe Media Encoder CS4 Exporter
Adobe Media Encoder CS4 Importer
Adobe Media Player
Adobe Output Module
Adobe PDF Library Files CS4
Adobe PDF Library Files x64 CS4
Adobe Photoshop CS4
Adobe Photoshop CS4 (64 Bit)
Adobe Photoshop CS4 Support
Adobe Premiere Pro CS4 Third Party Content
Adobe Reader X (10.1.0)
Adobe Search for Help
Adobe Service Manager Extension
Adobe Setup
Adobe Shockwave Player 11.5
Adobe Soundbooth CS4
Adobe Soundbooth CS4 Codecs
Adobe Type Support CS4
Adobe Type Support x64 CS4
Adobe Update Manager CS4
Adobe WinSoft Linguistics Plugin
Adobe WinSoft Linguistics Plugin x64
Adobe XMP Panels CS4
AdobeColorCommonSetCMYK
AdobeColorCommonSetRGB
Airytec Switch Off
Akamai NetSession Interface
Apple Application Support
Apple Software Update
µTorrent
Avira AntiVir Personal - Free Antivirus
Bing Bar
Compatibility Pack for the 2007 Office system
Connect
D3DX10
Dell Backup and Recovery Manager
Dell Edoc Viewer
Dell Touchpad
Dropbox
Exceed 2006
Garmin Training Center
Garmin USB Drivers
Garmin WebUpdater
HiJackThis
Intel® Graphics Media Accelerator Driver
IrfanView (remove only)
Java Auto Updater
Java™ 6 Update 26
Junk Mail filter update
kuler
Laptop Integrated Webcam Driver (1.01.01.0529)
Malwarebytes' Anti-Malware
MATLAB Student R2010a
Media Jukebox 12
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Corporation
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox 5.0 (x86 en-GB)
MSVCRT
MSVCRT_amd64
Nokia Connectivity Cable Driver
PDF Settings CS4
Photomatix Pro version 4.0.2
Photoshop Camera Raw
Photoshop Camera Raw_x64
Picasa 3
PowerDVD DX
QuickTime
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE 10.3
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office Groove 2007 (KB2494047)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Skype Toolbars
Skype™ 4.2
SmartSound Common Data
SmartSound Quicktracks 5
Spelling Dictionaries Support For Adobe Reader 9
Spyder3Pro
Suite Shared Configuration CS4
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2553975)
VLC media player 1.0.3
WavePad Sound Editor
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Encoder 9 Series
WinSCP 4.2.5
.
==== Event Viewer Messages From Past Week ========
.
14/07/2011 21:34:54, Error: Service Control Manager [7000] - The MSCamSvc service failed to start due to the following error: The system cannot find the file specified.
14/07/2011 11:52:14, Error: Service Control Manager [7031] - The Akamai NetSession Interface service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.
14/07/2011 02:35:28, Error: Service Control Manager [7034] - The Audio Service service terminated unexpectedly. It has done this 1 time(s).
13/07/2011 23:38:58, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.9. The computer with the IP address 192.168.1.5 did not allow the name to be claimed by this computer.
13/07/2011 22:35:22, Error: Tcpip [4199] - The system detected an address conflict for IP address 192.168.1.2 with the system having network hardware address 18-F4-6A-2F-76-39. Network operations on this system may be disrupted as a result.
11/07/2011 16:07:20, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.5. The computer with the IP address 192.168.1.7 did not allow the name to be claimed by this computer.
11/07/2011 10:03:13, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
11/07/2011 10:02:33, Error: Application Popup [1060] - \??\C:\ComboFix\catchme.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
11/07/2011 08:44:04, Error: Service Control Manager [7000] - The Lbd service failed to start due to the following error: The system cannot find the file specified.
07/07/2011 22:56:46, Error: bowser [8003] - The master browser has received a server announcement from the computer OTOTORO that believes that it is the master browser for the domain on transport NetBT_Tcpip_{83F74EF6-3F0C-4F22-8B79-7FCBFF5FDA90}. The master browser is stopping or an election is being forced.
07/07/2011 21:56:45, Error: Tcpip [4199] - The system detected an address conflict for IP address 0.0.0.0 with the system having network hardware address 1C-4B-D6-F3-70-A1. Network operations on this system may be disrupted as a result.
.
==== End Of File ===========================











Thanks, Andy

This post has been edited by blueade7: 14 July 2011 - 05:55 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hi Gringo,

Here is my combofix log:

ComboFix 11-07-15.02 - Andy 15/07/2011 23:45:12.2.2 - x64
Microsoft Windows 7 Professional 6.1.7601.1.1252.44.1033.18.4057.2693 [GMT 1:00]
Running from: c:\users\Andy\Downloads\ComboFix.exe
AV: AntiVir Desktop *Disabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: AntiVir Desktop *Disabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-06-15 to 2011-07-15 )))))))))))))))))))))))))))))))
.
.
2011-07-15 22:50 . 2011-07-15 22:50 -------- d-----w- c:\users\Emma\AppData\Local\temp
2011-07-15 22:50 . 2011-07-15 22:50 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-07-15 07:48 . 2011-06-07 17:10 8873296 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{9B663C3C-89FF-4FB4-9271-E69A0DF2353D}\mpengine.dll
2011-07-13 23:38 . 2011-07-13 23:38 388096 ----a-r- c:\users\Andy\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-07-13 23:38 . 2011-07-13 23:38 -------- d-----w- c:\program files (x86)\Trend Micro
2011-07-05 21:16 . 2011-07-05 21:16 -------- d-----w- c:\users\Emma\AppData\Local\Datacolor
2011-07-02 02:30 . 2011-07-02 02:30 -------- d-----w- c:\users\Andy\AppData\Roaming\IrfanView
2011-07-02 02:30 . 2011-07-02 02:30 -------- d-----w- c:\program files (x86)\IrfanView
2011-06-28 15:17 . 2011-06-28 15:17 2106216 ----a-w- c:\program files (x86)\Mozilla Firefox\D3DCompiler_43.dll
2011-06-28 15:17 . 2011-06-28 15:17 1998168 ----a-w- c:\program files (x86)\Mozilla Firefox\d3dx9_43.dll
2011-06-21 18:08 . 2011-06-21 18:08 -------- d-----w- c:\users\Andy\AppData\Local\Datacolor
2011-06-21 16:01 . 2011-06-21 16:01 -------- d-----w- C:\NDdiag_source
2011-06-21 08:05 . 2011-06-21 08:05 -------- d-----w- c:\users\Andy\AppData\Local\DOSBox
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-11 07:52 . 2010-04-24 08:54 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
2011-06-30 10:04 . 2010-11-03 09:03 123784 ----a-w- c:\windows\system32\drivers\avipbb.sys
2011-06-30 10:04 . 2009-12-29 22:29 88288 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2011-06-15 17:47 . 2011-06-15 17:47 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-06-03 05:57 . 2011-07-13 08:08 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2011-05-28 03:30 . 2011-06-14 20:05 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-05-28 02:53 . 2011-06-14 20:05 1638912 ----a-w- c:\windows\SysWow64\mshtml.tlb
2011-05-24 18:14 . 2010-01-04 20:23 270720 ------w- c:\windows\system32\MpSigStub.exe
2011-05-03 05:29 . 2011-06-14 20:04 976896 ----a-w- c:\windows\system32\inetcomm.dll
2011-05-03 04:30 . 2011-06-14 20:04 741376 ----a-w- c:\windows\SysWow64\inetcomm.dll
2011-04-29 03:06 . 2011-06-14 20:05 467456 ----a-w- c:\windows\system32\drivers\srv.sys
2011-04-29 03:05 . 2011-06-14 20:05 410112 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-04-29 03:05 . 2011-06-14 20:05 168448 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-04-27 02:40 . 2011-06-14 20:06 158208 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-27 02:39 . 2011-06-14 20:06 289280 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-04-27 02:39 . 2011-06-14 20:06 128000 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-04-26 09:14 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll
2011-04-26 09:14 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll
2011-04-25 05:33 . 2011-06-14 20:06 1923968 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-04-25 02:34 . 2011-06-14 20:06 499200 ----a-w- c:\windows\system32\drivers\afd.sys
2011-04-22 22:15 . 2011-06-05 13:10 27520 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2011-04-22 22:08 . 2011-06-14 20:05 1188864 ----a-w- c:\windows\system32\wininet.dll
2011-04-22 19:10 . 2011-06-14 20:05 981504 ----a-w- c:\windows\SysWow64\wininet.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Andy\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Andy\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Andy\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"avgnt"="c:\program files (x86)\Avira\AntiVir Desktop\avgnt.exe" [2010-08-02 281768]
"OEM13Mon.exe"="c:\windows\OEM13Mon.exe" [2008-01-07 36864]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"AdobeCS4ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2010-04-24 611712]
"Adobe Acrobat Speed Launcher"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2011-01-30 38840]
"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2010-09-22 640440]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-03-17 421888]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
.
c:\users\Andy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
BBC iPlayer Desktop.lnk - c:\program files (x86)\BBC iPlayer Desktop\BBC iPlayer Desktop.exe [N/A]
Dropbox.lnk - c:\users\Andy\AppData\Roaming\Dropbox\bin\Dropbox.exe [2011-5-25 24176560]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Spyder3Utility.lnk - c:\program files (x86)\Datacolor\Spyder3Pro\Utility\Spyder3Utility.exe [2010-7-26 7667970]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 SwOffWeb;Airytec Switch Off - Web Interface;c:\program files\Airytec\Switch Off\swoff.exe [2010-02-04 160256]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-02-28 183560]
R3 f5ipfw;F5 Networks StoneWall Filter;c:\windows\system32\drivers\urfltv64.sys [x]
R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2010-02-20 1038088]
R3 nmwcdx64;Nokia USB Phone Parent;c:\windows\system32\drivers\ccdcmbx64.sys [x]
R3 Spyder3;Datacolor Spyder3;c:\windows\system32\DRIVERS\Spyder3.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 VX6000;Microsoft LifeCam VX-6000;c:\windows\system32\DRIVERS\VX6000Xp.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe [2009-07-14 27136]
S2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files (x86)\Avira\AntiVir Desktop\sched.exe [2011-04-30 136360]
S2 SwOffScheduler;Airytec Switch Off - Task Scheduler;c:\program files\Airytec\Switch Off\swoff.exe [2010-02-04 160256]
S3 NETw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\NETw5v64.sys [x]
S3 O2MDGRDR;O2MDGRDR;c:\windows\system32\DRIVERS\o2mdgx64.sys [x]
S3 O2SDGRDR;O2SDGRDR;c:\windows\system32\DRIVERS\o2sdgx64.sys [x]
S3 OEM13Vfx;Creative Camera OEM013 Video VFX Driver;c:\windows\system32\DRIVERS\OEM13Vfx.sys [x]
S3 OEM13Vid;Creative Camera OEM013 Driver;c:\windows\system32\DRIVERS\OEM13Vid.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
S3 urvpndrv;F5 Networks VPN Adapter;c:\windows\system32\DRIVERS\covpnv64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
Akamai REG_MULTI_SZ Akamai
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{35DFFE62-9F48-4236-9249-9EAB5C7123C9}]
2006-03-23 07:58 91816 ----a-w- c:\program files (x86)\Hummingbird\Connectivity\11.00\Accessories\HumSettings.exe
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 97792 ----a-w- c:\users\Andy\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 97792 ----a-w- c:\users\Andy\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 97792 ----a-w- c:\users\Andy\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-06-29 309248]
"VX6000"="c:\windows\vVX6000.exe" [2010-05-20 764784]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-25 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-25 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-25 415256]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.co.uk/
uDefault_Search_URL = hxxp://www.google.com/ie
mLocal Page = c:\windows\SysWOW64\blank.htm
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1 192.168.1.1
FF - ProfilePath - c:\users\Andy\AppData\Roaming\Mozilla\Firefox\Profiles\7msozsa7.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKLM-Run-SysTrayApp - c:\program files (x86)\IDT\WDM\sttray64.exe
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10d.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10d.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10d.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10d.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10d.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10d.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]
@Denied: (A 2) (Everyone)
@="IFlashBroker3"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Avira\AntiVir Desktop\avguard.exe
c:\windows\system32\DRIVERS\o2flash.exe
c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE
.
**************************************************************************
.
Completion time: 2011-07-15 23:56:00 - machine was rebooted
ComboFix-quarantined-files.txt 2011-07-15 22:56
.
Pre-Run: 154,540,130,304 bytes free
Post-Run: 154,228,416,512 bytes free
.
- - End Of File - - D9A6F2961B093620983F5D6CE3713929







Thanks, Andy

Clear your Java Cache

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
  
  • On the General tab, under Temporary Internet Files, click the Settings button.
    
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and Applets
    Trace and Log Files
    
    
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    
  • Click OK to leave the Temporary Files Window
    
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM


• Double-click mbam icon
  
• go to the update tab at the top
  
• click on check for updates
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hi Gringo. My logs are below.

MBAM:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5072

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

17/07/2011 00:33:47
mbam-log-2011-07-17 (00-33-47).txt

Scan type: Quick scan
Objects scanned: 156743
Time elapsed: 5 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




HIJACK THIS:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 00:37:38, on 17/07/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [OEM13Mon.exe] C:\Windows\OEM13Mon.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - Startup: BBC iPlayer Desktop.lnk = C:\Program Files (x86)\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
O4 - Startup: Dropbox.lnk = C:\Users\Andy\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Global Startup: Spyder3Utility.lnk = C:\Program Files (x86)\Datacolor\Spyder3Pro\Utility\Spyder3Utility.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - C:\Users\Andy\AppData\Local\Temp\f5tmp\urxvpn.cab
O16 - DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} (F5 Networks Dynamic Application Tunnel Control) - C:\Users\Andy\AppData\Local\Temp\f5tmp\f5tunsrv.cab
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - C:\Users\Andy\AppData\Local\Temp\IXP000.TMP\InstallerControl.cab
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - C:\Users\Andy\AppData\Local\Temp\f5tmp\urxshost.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - C:\Users\Andy\AppData\Local\Temp\f5tmp\urxhost.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = uea.ac.uk
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = uea.ac.uk
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = uea.ac.uk
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MSCamSvc - Unknown owner - C:\Program Files\Microsoft LifeCam\MSCamS64.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: O2FLASH - Unknown owner - C:\Windows\system32\DRIVERS\o2flash.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_e19b3ab5cd326817\STacSV64.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Airytec Switch Off - Task Scheduler (SwOffScheduler) - Airytec - C:\Program Files\Airytec\Switch Off\swoff.exe
O23 - Service: Airytec Switch Off - Web Interface (SwOffWeb) - Airytec - C:\Program Files\Airytec\Switch Off\swoff.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

--
End of file - 12054 bytes




Thanks, Andy

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
  O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
  O4 - HKLM\..\Run: [OEM13Mon.exe] C:\Windows\OEM13Mon.exe
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
  O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
  O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
  O4 - Startup: BBC iPlayer Desktop.lnk = C:\Program Files (x86)\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
  O4 - Startup: Dropbox.lnk = C:\Users\Andy\AppData\Roaming\Dropbox\bin\Dropbox.exe
  O4 - Global Startup: Spyder3Utility.lnk = C:\Program Files (x86)\Datacolor\Spyder3Pro\Utility\Spyder3Utility.exe
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6528
# api_version=3.0.2
# EOSSerial=b85888317733b34b95dbb3f3e2b7f6bd
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-07-17 08:16:51
# local_time=2011-07-17 09:16:51 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=512 16777215 100 0 324361 324361 0 0
# compatibility_mode=1797 16775165 100 94 156705 47454040 158910 0
# compatibility_mode=5893 16776573 100 94 208611 63389741 0 0
# compatibility_mode=8192 67108863 100 0 174 174 0 0
# scanned=252342
# found=0
# cleaned=0
# scan_time=9120

Thanks, Andy

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
  
• Click the Re-enable button to re-enable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

Hi Gringo,

This all worked fine thanks, and the laptop seems to be working very smoothly. Thanks once again for all your help.

All the best,

Andy

you are most welcome


gringo

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.