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My Printer Won't Install Wirelessly Dell AIO 966 Printer

#1 Dee-Nice

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Posted 13 July 2011 - 12:06 AM

Hello! Dee-Nice here. I am trying to reinstall my AIO Dell 966 Printer wirelessy and having trouble. It installs using a USB connection just fine, however I am clueless about how to update drivers to get the wireless connection going. Can you help? :mellow:

#2 booterbotter

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Posted 13 July 2011 - 10:44 AM

Hi Dee-Nice,

What is your computer's make/brand and operating system?
Have you read the user manual?

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#3 Dee-Nice

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Posted 13 July 2011 - 11:01 AM

booterbotter, on 13 July 2011 - 10:44 AM, said:

Hi Dee-Nice,

What is your computer's make/brand and operating system?
Have you read the user manual?

#4 Dee-Nice

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Posted 13 July 2011 - 11:07 AM

The computer is a Dell Inspiron 1520 wireless laptop. I have been reading the user manual, but no network connection is being detected as I follow the instructions.

#5 Eyesee

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Posted 13 July 2011 - 12:39 PM

Does the laptop connect wirelessly?

Looks like this particlar Dell has a wireless adapter that needs to be installed.
Did you do that?
Installing the Dell 966 Internal Wireless/Ethernet Adapter

In the beginning there was the command line.

#6 strolln

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Posted 13 July 2011 - 12:50 PM

Provided you do have the wireless adapter installed, you need to first connect the printer via USB as you have, then install the software/drivers. At some point during the software install yoy will be prompted to remove the USB cable.

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#7 Dee-Nice

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Posted 14 July 2011 - 10:09 PM

Okay. I am currently out of town and won't be able to resume troubleshooting for 1 week. I will be in touch then with exactly what messages I get as I attempt the downloading problems.