xp security 2012 now can't get any .exe programs to run
#16
Posted 16 August 2011 - 08:28 PM
I tried to run the GMER and it didn't work. I got the message that said "GMER.exe is having a problem and needs to close" then I tried running in in safe mode, and it did the same thing. Then I unchecked the drivers on the right side (btw there was no Drives/Partition to uncheck) and it still didn't work. So I didn't run the OTL since I couldn't run the GMER. Should I still run the OTL?
I still cannot open any programs other than Internet Explorer when I log into my computer as my husband. The "Windows cannot open this file. What file would you like to use to open this program?" pops up when I try.
Otherwise my computer seems to work somewhat normally, but Automatic Updates cannot be turned on and I keep getting the message that I have automatic updates (like I listed above) but when I try to install them, they all fail.
And just now I got this message:
A malicious file has been detected on your computer. Please call the Help Desk (412-624-HELP) for assistance.
Scan type: Auto-Protect Scan
Event: Risk Found!
Security risk detected: Trojan.ADH.2Action taken: Pending Side Effects Analysis : Access denied
Date found: Tuesday, August 16, 2011 9:22:49 PM
What do I do?
#17
Posted 17 August 2011 - 03:02 PM

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
#18
Posted 18 August 2011 - 09:15 AM
NOW I cannot even get my computer to startup normally. I get a blue screen that says 'problem detected' and I should start it in safe mode and check for disc space and 'if driver identified, disable drive or check with manafacturer for driver updates' It also said to check with hardware vendor for BIOS updates and to disable BIOS memory. It also also listed some "Tech info: Stop: 0x0000008e (0xc0000005, 0x80637f4d,0xa4ada896c, 0x00000000).
I know you have been trying to help, but now I can't use my computer at all, no matter who logs into it.
My husband says I should just wipe the computer completely and reinstall everything...oy...
[*] In the right panel, you will see several boxes that have been checked. Uncheck the following ...
- IAT/EAT
- Drives/Partition other than Systemdrive (typically C:\)
- Show All (don't miss this one)
[*] Then click the Scan button & wait for it to finish.
[*] Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
[*]Save it where you can easily find it, such as your desktop, and attach it in your reply.
[/list]
Notes:
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning.
NEXT:
OTL Custom Scan
We need to run an OTL Custom Scan
- Please reopen
on your desktop. - Copy and Paste the following code into the
textbox.
netsvcs
drivers32
hklm\software\clients\startmenuinternet|command /rs
%USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
- Push the Quick Scan button.
- A report will open. Copy and Paste that report in your next reply.
NEXT:
What outstanding issues (if any) are you still experiencing with your computer?
[/quote]
#19
Posted 18 August 2011 - 09:16 AM
#20
Posted 18 August 2011 - 05:51 PM
In all honesty, a reformat and re-install would be the fastest way to resolve the issues you are experiencing with your computer, as it will allow you to start fresh.
If you're not wanting to reformat and re-install, do the following:
Last Known Good Configuration
Start the computer by using the last known good configuration. To start the computer by using the last known good configuration, follow these steps:
- Restart your computer.
- As the computer starts to boot-up, Tap the F8 KEY repeatedly,
- This will bring up a menu.
- Use the Up and Down Arrow Keys to scroll to Last Known Good Configuration
- Then press the Enter Key on your Keyboard
- Go into your usual account

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
#21
Posted 21 August 2011 - 08:35 PM
I started it up in the last good configuration and that worked. And then the next time I started up the computer it worked normally. Here is the OTL report. I'm kind of hoping not to wipe the computer because I have some programs on it that I can't find the discs for...
Thanks!!!
OTL logfile created on: 8/21/2011 9:26:24 PM - Run 2
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Documents and Settings\cristina ruggiero\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
2.96 Gb Total Physical Memory | 1.86 Gb Available Physical Memory | 62.93% Memory free
4.80 Gb Paging File | 3.75 Gb Available in Paging File | 78.18% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 223.08 Gb Total Space | 174.68 Gb Free Space | 78.30% Space Free | Partition Type: NTFS
Computer Name: SQUIRTLE | User Name: cristina ruggiero | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2011/07/24 21:00:02 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\cristina ruggiero\Desktop\OTL.scr
PRC - [2011/05/25 16:07:14 | 024,176,560 | ---- | M] (Dropbox, Inc.) -- C:\Documents and Settings\cristina ruggiero\Application Data\Dropbox\bin\Dropbox.exe
PRC - [2010/04/05 17:46:08 | 000,288,040 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\Apoint.exe
PRC - [2010/03/23 14:22:26 | 000,049,152 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApntEx.exe
PRC - [2010/02/17 16:34:40 | 000,054,568 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApMsgFwd.exe
PRC - [2009/07/07 11:23:00 | 001,779,952 | ---- | M] () -- C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
PRC - [2009/06/30 20:30:12 | 000,146,264 | ---- | M] (Panasonic Corporation) -- C:\Program Files\Panasonic\PHOTOfunSTUDIO 4.0\AutoStartupService.exe
PRC - [2009/04/02 22:26:20 | 000,483,420 | ---- | M] (IDT, Inc.) -- C:\Program Files\IDT\WDM\sttray.exe
PRC - [2009/04/02 22:26:14 | 000,254,034 | ---- | M] (IDT, Inc.) -- c:\drivers\audio\R215959\stacsv.exe
PRC - [2009/04/02 22:26:06 | 000,737,280 | ---- | M] (Andrea Electronics Corporation) -- C:\WINDOWS\system32\AESTFltr.exe
PRC - [2009/03/31 18:18:54 | 000,049,250 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\hidfind.exe
PRC - [2009/02/04 22:26:38 | 000,128,232 | ---- | M] (CyberLink Corp.) -- C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2009/01/12 10:10:34 | 000,115,560 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccApp.exe
PRC - [2009/01/12 10:10:34 | 000,108,392 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
PRC - [2009/01/12 10:10:30 | 001,795,400 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
PRC - [2009/01/12 10:10:30 | 001,443,144 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
PRC - [2009/01/12 10:10:28 | 002,440,120 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
PRC - [2009/01/09 14:49:08 | 000,405,639 | ---- | M] (Creative Technology Ltd) -- C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
PRC - [2009/01/09 13:31:04 | 001,712,128 | ---- | M] (Dell Inc.) -- C:\Program Files\Dell\QuickSet\quickset.exe
PRC - [2008/05/07 18:41:14 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2008/05/07 18:41:12 | 000,178,712 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2008/04/14 08:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
========== Modules (SafeList) ==========
MOD - [2011/07/24 21:00:02 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\cristina ruggiero\Desktop\OTL.scr
MOD - [2010/08/23 12:12:02 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
MOD - [2009/01/09 13:31:26 | 000,098,304 | ---- | M] () -- C:\Program Files\Dell\QuickSet\dadkeyb.dll
========== Win32 Services (SafeList) ==========
SRV - File not found [Auto | Stopped] -- -- (PEVSystemStart)
SRV - [2009/09/23 16:37:30 | 000,051,168 | ---- | M] (NOS Microsystems Ltd.) [On_Demand | Stopped] -- C:\Program Files\NOS\bin\getPlus_Helper.dll -- (getPlusHelper) getPlus®
SRV - [2009/09/22 19:03:12 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2009/04/02 22:26:14 | 000,254,034 | ---- | M] (IDT, Inc.) [Auto | Running] -- c:\drivers\audio\R215959\stacsv.exe -- (STacSV)
SRV - [2009/01/12 10:10:34 | 000,108,392 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (ccSetMgr)
SRV - [2009/01/12 10:10:34 | 000,108,392 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (ccEvtMgr)
SRV - [2009/01/12 10:10:32 | 000,320,840 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE -- (SNAC)
SRV - [2009/01/12 10:10:30 | 001,795,400 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe -- (SmcService)
SRV - [2009/01/12 10:10:28 | 002,440,120 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe -- (Symantec AntiVirus)
SRV - [2008/06/30 17:36:35 | 003,093,872 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Symantec\LiveUpdate\LuComServer_3_3.EXE -- (LiveUpdate)
SRV - [2008/05/07 18:41:14 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel®
========== Driver Services (SafeList) ==========
DRV - [2011/08/07 04:00:00 | 001,576,312 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20110821.003\NAVEX15.SYS -- (NAVEX15)
DRV - [2011/08/07 04:00:00 | 000,086,136 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20110821.003\NAVENG.SYS -- (NAVENG)
DRV - [2011/07/27 04:00:00 | 000,374,392 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2011/07/27 04:00:00 | 000,105,592 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2010/04/15 14:36:40 | 000,252,536 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2009/11/14 14:50:43 | 000,123,952 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2009/04/09 14:23:02 | 000,120,136 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\Mpfp.sys -- (MPFP)
DRV - [2009/04/02 22:26:16 | 001,550,547 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\sthda.sys -- (STHDA)
DRV - [2009/04/02 22:26:12 | 001,389,056 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\MonFilt.sys -- (MonFilt)
DRV - [2009/04/02 22:26:06 | 001,656,960 | ---- | M] (Creative) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\AMBFilt.sys -- (AMBFilt)
DRV - [2009/04/02 22:26:06 | 000,113,024 | ---- | M] (Andrea Electronics Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\AESTAud.sys -- (AESTAud)
DRV - [2009/02/26 22:21:48 | 000,160,256 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RTS5121.sys -- (RSUSBSTOR)
DRV - [2009/01/12 10:10:36 | 000,319,664 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\srtspl.sys -- (SRTSPL)
DRV - [2009/01/12 10:10:36 | 000,279,600 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\srtsp.sys -- (SRTSP)
DRV - [2009/01/12 10:10:36 | 000,043,824 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\srtspx.sys -- (SRTSPX)
DRV - [2009/01/12 10:10:24 | 000,420,400 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys -- (SPBBCDrv)
DRV - [2009/01/12 10:10:24 | 000,191,536 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\SYMTDI.SYS -- (SYMTDI)
DRV - [2009/01/12 10:10:24 | 000,027,696 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\Drivers\SYMREDRV.SYS -- (SYMREDRV)
DRV - [2009/01/06 19:53:14 | 001,391,104 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)
DRV - [2008/12/30 22:00:04 | 000,144,128 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV - [2008/12/08 17:55:14 | 000,144,544 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\OA009Ufd.sys -- (OA009Ufd)
DRV - [2008/12/08 17:55:12 | 000,268,992 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\OA009Vid.sys -- (OA009Vid)
DRV - [2008/12/08 17:55:12 | 000,148,056 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\OA009Afx.sys -- (OA009Afx)
DRV - [2008/12/08 17:34:42 | 000,289,664 | ---- | M] (Marvell) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\yk51x86.sys -- (yukonwxp)
DRV - [2008/10/04 10:40:30 | 000,016,128 | ---- | M] (Dell Inc) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\APPDRV.SYS -- (APPDRV)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.msn.com/sphome.aspx
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Start Page = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.google.com/ [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,XMLHTTP_UUID_Default = 07 06 FB 15 27 18 0E 45 A4 C7 91 68 3A 3A D9 78 [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
========== FireFox ==========
FF - prefs.js..browser.startup.homepage: "http://www.google.com"
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.0.60531.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8051.1204: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@movenetworks.com/Quantum Media Player: C:\Documents and Settings\cristina ruggiero\Application Data\Move Networks\plugins\npqmp071701000002.dll (Move Networks)
FF - HKCU\Software\MozillaPlugins\@movenetworks.com/Quantum Media Player: C:\Documents and Settings\cristina ruggiero\Application Data\Move Networks\plugins\npqmp071701000002.dll (Move Networks)
FF - HKCU\Software\MozillaPlugins\@yahoo.com/BrowserPlus,version=2.7.1: C:\Documents and Settings\cristina ruggiero\Local Settings\Application Data\Yahoo!\BrowserPlus\2.7.1\Plugins\npybrowserplus_2.7.1.dll (Yahoo! Inc.)
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 5.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/07/09 13:34:37 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 5.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2011/05/05 21:36:13 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\moveplayer@movenetworks.com: C:\Documents and Settings\cristina ruggiero\Application Data\Move Networks [2010/05/21 21:46:39 | 000,000,000 | ---D | M]
[2009/10/03 13:06:01 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\cristina ruggiero\Application Data\Mozilla\Extensions
[2011/08/18 09:56:13 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\cristina ruggiero\Application Data\Mozilla\Firefox\Profiles\vgrm7unj.default\extensions
[2010/09/19 14:24:09 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\cristina ruggiero\Application Data\Mozilla\Firefox\Profiles\vgrm7unj.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2009/10/03 13:28:28 | 000,000,000 | ---D | M] (Adobe DLM (powered by getPlus®)) -- C:\Documents and Settings\cristina ruggiero\Application Data\Mozilla\Firefox\Profiles\vgrm7unj.default\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
[2011/07/13 17:34:50 | 000,000,000 | ---D | M] ("Xmarks") -- C:\Documents and Settings\cristina ruggiero\Application Data\Mozilla\Firefox\Profiles\vgrm7unj.default\extensions\foxmarks@kei.com
[2011/08/18 09:56:13 | 000,000,000 | ---D | M] (HTTPS-Everywhere) -- C:\Documents and Settings\cristina ruggiero\Application Data\Mozilla\Firefox\Profiles\vgrm7unj.default\extensions\https-everywhere@eff.org
[2011/07/25 20:49:07 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
File not found (No name found) --
() (No name found) -- C:\DOCUMENTS AND SETTINGS\CRISTINA RUGGIERO\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\VGRM7UNJ.DEFAULT\EXTENSIONS\{E55904C8-769B-4FFE-8D47-48F411F37D22}.XPI
[2009/09/22 18:59:30 | 000,000,000 | ---D | M] (Java Quick Starter) -- C:\PROGRAM FILES\JAVA\JRE6\LIB\DEPLOY\JQS\FF
[2011/07/09 13:34:34 | 000,142,296 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2010/07/17 05:00:04 | 000,423,656 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\mozilla firefox\plugins\npdeployJava1.dll
[2010/01/01 04:00:00 | 000,002,252 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
O1 HOSTS File: ([2011/07/25 20:19:45 | 000,000,098 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O4 - HKLM..\Run: [AESTFltr] C:\WINDOWS\System32\AESTFltr.exe (Andrea Electronics Corporation)
O4 - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe (Symantec Corporation)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe ()
O4 - HKLM..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe (IDT, Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\PHOTOfunSTUDIO 4.0.lnk = C:\Program Files\Panasonic\PHOTOfunSTUDIO 4.0\AutoStartupService.exe (Panasonic Corporation)
O4 - Startup: C:\Documents and Settings\cristina ruggiero\Start Menu\Programs\Startup\Dropbox.lnk = C:\Documents and Settings\cristina ruggiero\Application Data\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\WINDOWS\System32\GPhotos.scr (Google Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1263047278918 (WUWebControl Class)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1263047190621 (MUWebControl Class)
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} https://sremote.pitt.edu/dana-cached/sc/JuniperSetupClient.cab (JuniperSetupClientControl Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\GoToAssist: DllName - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll - C:\Program Files\Citrix\GoToAssist\514\g2awinlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O28 - HKLM ShellExecuteHooks: {56F9679E-7826-4C84-81F3-532071A8BCC5} - C:\Program Files\Windows Desktop Search\MsnlNamespaceMgr.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/04/25 17:29:32 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
NetSvcs: 6to4 - File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found
Drivers32: msacm.iac2 - C:\WINDOWS\system32\iac25_32.ax (Intel Corporation)
Drivers32: msacm.l3acm - C:\WINDOWS\system32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.sl_anet - C:\WINDOWS\System32\sl_anet.acm (Sipro Lab Telecom Inc.)
Drivers32: msacm.trspch - C:\WINDOWS\System32\tssoft32.acm (DSP GROUP, INC.)
Drivers32: MSVideo8 - C:\WINDOWS\System32\vfwwdm32.dll (Microsoft Corporation)
Drivers32: vidc.cvid - C:\WINDOWS\System32\iccvid.dll (Radius Inc.)
Drivers32: vidc.iv31 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv32 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv41 - C:\WINDOWS\System32\ir41_32.ax (Intel Corporation)
Drivers32: vidc.iv50 - C:\WINDOWS\System32\ir50_32.dll (Intel Corporation)
========== Files/Folders - Created Within 30 Days ==========
[2011/08/21 17:41:08 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Skype
[2011/08/20 13:37:15 | 000,000,000 | ---D | C] -- C:\WINDOWS\LastGood
[2011/08/17 22:56:16 | 000,000,000 | ---D | C] -- C:\WINDOWS\CSC
[2011/08/16 21:14:18 | 000,000,000 | ---D | C] -- C:\Documents and Settings\cristina ruggiero\Local Settings\Application Data\PCHealth
[2011/08/16 21:07:40 | 000,000,000 | ---D | C] -- C:\Config.Msi
[2011/08/15 20:37:06 | 000,000,000 | --SD | C] -- C:\ComboFix
[2011/08/15 20:30:08 | 000,000,000 | ---D | C] -- C:\Documents and Settings\cristina ruggiero\Desktop\tdsskiller
[2011/08/14 21:42:55 | 000,000,000 | RHSD | C] -- C:\cmdcons
[2011/08/14 21:38:24 | 000,518,144 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe
[2011/08/14 21:38:24 | 000,406,528 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe
[2011/08/14 21:38:24 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe
[2011/08/14 21:38:24 | 000,060,416 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe
[2011/08/14 21:38:11 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERDNT
[2011/08/14 21:37:14 | 000,000,000 | ---D | C] -- C:\Qoobox
[2011/08/14 21:37:09 | 000,000,000 | R--D | C] -- C:\Documents and Settings\cristina ruggiero\Start Menu\Programs\Administrative Tools
[2011/08/07 22:16:17 | 001,832,544 | ---- | C] (McAfee, Inc.) -- C:\Documents and Settings\cristina ruggiero\Desktop\MCPR.exe
[2011/07/25 20:48:13 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\appmgmt
[2011/07/25 20:19:34 | 000,000,000 | ---D | C] -- C:\_OTL
[2011/07/25 20:16:35 | 000,000,000 | ---D | C] -- C:\Documents and Settings\cristina ruggiero\Desktop\GooredFix Backups
[2011/07/25 20:16:08 | 000,071,398 | ---- | C] (jpshortstuff) -- C:\Documents and Settings\cristina ruggiero\Desktop\GooredFix.exe
[2011/07/24 20:59:48 | 000,579,584 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\cristina ruggiero\Desktop\OTL.scr
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
========== Files - Modified Within 30 Days ==========
[2011/08/21 17:41:58 | 000,002,265 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Skype.lnk
[2011/08/21 16:21:25 | 000,044,544 | ---- | M] (Absolute Software Corp.) -- C:\WINDOWS\System32\agremove.exe
[2011/08/21 16:20:02 | 000,000,432 | ---- | M] () -- C:\WINDOWS\tasks\SystemToolsDailyTest.job
[2011/08/21 16:06:29 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/08/21 16:03:54 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/08/21 16:03:44 | 3179,659,264 | -HS- | M] () -- C:\hiberfil.sys
[2011/08/16 21:26:36 | 000,540,716 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2011/08/16 21:26:36 | 000,102,544 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2011/08/16 20:06:28 | 000,294,216 | ---- | M] () -- C:\Documents and Settings\cristina ruggiero\Desktop\gmer.zip
[2011/08/15 20:29:08 | 001,388,507 | ---- | M] () -- C:\Documents and Settings\cristina ruggiero\Desktop\tdsskiller.zip
[2011/08/15 20:03:40 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2011/08/14 21:43:00 | 000,000,327 | RHS- | M] () -- C:\boot.ini
[2011/08/07 22:16:18 | 001,832,544 | ---- | M] (McAfee, Inc.) -- C:\Documents and Settings\cristina ruggiero\Desktop\MCPR.exe
[2011/08/07 22:04:19 | 000,213,265 | ---- | M] () -- C:\Documents and Settings\cristina ruggiero\Desktop\tix.xps
[2011/08/02 21:33:57 | 000,001,780 | ---- | M] () -- C:\Documents and Settings\cristina ruggiero\Desktop\ConfirmPKG128643.pdf
[2011/08/01 21:25:05 | 000,000,564 | ---- | M] () -- C:\WINDOWS\tasks\PCDoctorBackgroundMonitorTask.job
[2011/07/25 20:19:45 | 000,000,098 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\Hosts
[2011/07/25 20:16:09 | 000,071,398 | ---- | M] (jpshortstuff) -- C:\Documents and Settings\cristina ruggiero\Desktop\GooredFix.exe
[2011/07/24 21:00:02 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\cristina ruggiero\Desktop\OTL.scr
[2011/07/24 20:58:24 | 000,031,576 | ---- | M] () -- C:\Documents and Settings\cristina ruggiero\Desktop\RKUnhookerReport
[2011/07/24 20:50:59 | 000,139,264 | ---- | M] () -- C:\Documents and Settings\cristina ruggiero\Desktop\RKUnhookerLE.EXE
[2011/07/24 20:47:26 | 000,294,400 | ---- | M] () -- C:\Documents and Settings\cristina ruggiero\Desktop\exeHelper.com
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
========== Files Created - No Company Name ==========
[2011/08/21 17:41:08 | 000,002,265 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Skype.lnk
[2011/08/20 13:30:59 | 3179,659,264 | -HS- | C] () -- C:\hiberfil.sys
[2011/08/16 20:06:25 | 000,294,216 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Desktop\gmer.zip
[2011/08/15 20:28:55 | 001,388,507 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Desktop\tdsskiller.zip
[2011/08/14 21:43:00 | 000,000,211 | ---- | C] () -- C:\Boot.bak
[2011/08/14 21:42:58 | 000,260,272 | RHS- | C] () -- C:\cmldr
[2011/08/14 21:38:24 | 000,256,000 | ---- | C] () -- C:\WINDOWS\PEV.exe
[2011/08/14 21:38:24 | 000,208,896 | ---- | C] () -- C:\WINDOWS\MBR.exe
[2011/08/14 21:38:24 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe
[2011/08/14 21:38:24 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe
[2011/08/14 21:38:24 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe
[2011/08/07 22:04:17 | 000,213,265 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Desktop\tix.xps
[2011/08/02 21:33:57 | 000,001,780 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Desktop\ConfirmPKG128643.pdf
[2011/07/24 20:58:24 | 000,031,576 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Desktop\RKUnhookerReport
[2011/07/24 20:50:50 | 000,139,264 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Desktop\RKUnhookerLE.EXE
[2011/07/24 20:47:24 | 000,294,400 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Desktop\exeHelper.com
[2011/03/10 23:05:10 | 000,604,440 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2009/10/31 14:16:33 | 000,111,932 | ---- | C] () -- C:\WINDOWS\System32\EPPICPrinterDB.dat
[2009/10/31 14:16:33 | 000,031,053 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern131.dat
[2009/10/31 14:16:33 | 000,027,417 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern121.dat
[2009/10/31 14:16:33 | 000,026,154 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern1.dat
[2009/10/31 14:16:33 | 000,024,903 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern3.dat
[2009/10/31 14:16:33 | 000,021,390 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern5.dat
[2009/10/31 14:16:33 | 000,020,148 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern2.dat
[2009/10/31 14:16:33 | 000,011,811 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern4.dat
[2009/10/31 14:16:33 | 000,004,943 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern6.dat
[2009/10/31 14:16:33 | 000,001,146 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_DU.dat
[2009/10/31 14:16:33 | 000,001,139 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_PT.dat
[2009/10/31 14:16:33 | 000,001,139 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_BP.dat
[2009/10/31 14:16:33 | 000,001,136 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_ES.dat
[2009/10/31 14:16:33 | 000,001,129 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_FR.dat
[2009/10/31 14:16:33 | 000,001,129 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_CF.dat
[2009/10/31 14:16:33 | 000,001,120 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_IT.dat
[2009/10/31 14:16:33 | 000,001,107 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_GE.dat
[2009/10/31 14:16:33 | 000,001,104 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_EN.dat
[2009/10/31 14:16:33 | 000,000,097 | ---- | C] () -- C:\WINDOWS\System32\PICSDK.ini
[2009/10/17 15:45:24 | 000,005,632 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/10/17 10:07:42 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2009/10/07 18:33:13 | 000,000,056 | -H-- | C] () -- C:\WINDOWS\System32\ezsidmv.dat
[2009/10/03 13:05:52 | 000,000,000 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2009/09/22 21:43:00 | 002,026,604 | ---- | C] () -- C:\WINDOWS\System32\igkrng500.bin
[2009/09/22 21:43:00 | 000,442,964 | ---- | C] () -- C:\WINDOWS\System32\igcompkrng500.bin
[2009/09/22 21:43:00 | 000,147,456 | ---- | C] () -- C:\WINDOWS\System32\igfxCoIn_v4990.dll
[2009/09/22 21:41:37 | 000,001,155 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2009/09/22 19:13:23 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2009/09/22 19:07:57 | 000,000,075 | RHS- | C] () -- C:\WINDOWS\CT4CET.bin
[2009/09/22 18:59:40 | 000,753,664 | ---- | C] () -- C:\WINDOWS\System32\bcm1xsup.dll
[2009/09/22 18:59:40 | 000,143,360 | ---- | C] () -- C:\WINDOWS\System32\preflib.dll
[2009/09/22 18:59:40 | 000,024,576 | ---- | C] () -- C:\WINDOWS\System32\WLTRYSVC.EXE
[2009/08/03 16:07:42 | 000,403,816 | ---- | C] () -- C:\WINDOWS\System32\OGACheckControl.dll
[2009/08/03 16:07:42 | 000,230,768 | ---- | C] () -- C:\WINDOWS\System32\OGAEXEC.exe
[2008/05/26 22:59:42 | 000,018,904 | ---- | C] () -- C:\WINDOWS\System32\structuredqueryschematrivial.bin
[2008/05/26 22:59:40 | 000,106,605 | ---- | C] () -- C:\WINDOWS\System32\structuredqueryschema.bin
[2008/04/25 17:31:41 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2008/04/25 17:27:18 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2008/04/25 17:26:32 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2008/04/25 12:16:24 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2008/04/25 12:16:22 | 000,540,716 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2008/04/25 12:16:22 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2008/04/25 12:16:22 | 000,102,544 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2008/04/25 12:16:22 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2008/04/25 12:16:22 | 000,004,627 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2008/04/25 12:16:21 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2008/04/25 12:16:20 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat
[2008/04/25 12:16:18 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2008/04/25 12:16:18 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2008/04/25 12:16:13 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2008/04/25 12:16:11 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\Dcache.bin
[2008/04/25 12:16:09 | 000,588,800 | ---- | C] () -- C:\WINDOWS\System32\autochk.exe
[2008/04/25 05:22:39 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2008/04/25 05:21:52 | 000,149,200 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2007/09/27 11:51:02 | 000,020,698 | ---- | C] () -- C:\WINDOWS\System32\idxcntrs.ini
[2007/09/27 11:48:48 | 000,030,628 | ---- | C] () -- C:\WINDOWS\System32\gsrvctr.ini
[2007/09/27 11:48:28 | 000,031,698 | ---- | C] () -- C:\WINDOWS\System32\gthrctr.ini
========== LOP Check ==========
[2011/03/20 20:22:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Juniper Networks
[2009/10/31 14:20:07 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Panasonic
[2011/05/27 11:49:05 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\PCDr
[2011/03/11 23:18:23 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Thomson.ResearchSoft.Installers
[2009/09/22 19:03:11 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Uninstall
[2010/12/10 13:41:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2009/10/04 12:06:22 | 000,000,000 | ---D | M] -- C:\Documents and Settings\cristina ruggiero\Application Data\Absolute
[2010/07/18 21:01:16 | 000,000,000 | ---D | M] -- C:\Documents and Settings\cristina ruggiero\Application Data\com.Shutterfly.ExpressUploader
[2011/08/21 16:05:36 | 000,000,000 | ---D | M] -- C:\Documents and Settings\cristina ruggiero\Application Data\Dropbox
[2011/08/18 09:56:44 | 000,000,000 | ---D | M] -- C:\Documents and Settings\cristina ruggiero\Application Data\EndNote
[2011/03/20 20:23:14 | 000,000,000 | ---D | M] -- C:\Documents and Settings\cristina ruggiero\Application Data\Juniper Networks
[2011/03/10 19:31:14 | 000,000,000 | ---D | M] -- C:\Documents and Settings\cristina ruggiero\Application Data\PCDr
[2009/09/22 18:58:41 | 000,000,000 | ---D | M] -- C:\Documents and Settings\cristina ruggiero\Application Data\Windows Desktop Search
[2009/10/03 12:46:23 | 000,000,000 | ---D | M] -- C:\Documents and Settings\cristina ruggiero\Application Data\Windows Search
[2011/08/01 21:25:05 | 000,000,564 | ---- | M] () -- C:\WINDOWS\Tasks\PCDoctorBackgroundMonitorTask.job
[2011/08/21 16:20:02 | 000,000,432 | ---- | M] () -- C:\WINDOWS\Tasks\SystemToolsDailyTest.job
========== Purity Check ==========
========== Custom Scans ==========
< hklm\software\clients\startmenuinternet|command /rs >
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\HideIconsCommand: "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" /HideShortcuts [2011/07/09 13:34:29 | 000,712,976 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\ShowIconsCommand: "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" /ShowShortcuts [2011/07/09 13:34:29 | 000,712,976 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\ReinstallCommand: "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" /SetAsDefaultAppGlobal [2011/07/09 13:34:29 | 000,712,976 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\open\command\\: firefox.exe
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\properties\command\\: "C:\Program Files\Mozilla Firefox\firefox.exe" -preferences [2011/07/09 13:34:33 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\safemode\command\\: firefox.exe -safe-mode
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ReinstallCommand: "C:\WINDOWS\system32\ie4uinit.exe" -reinstall [2011/02/18 07:49:53 | 000,173,568 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\HideIconsCommand: "C:\WINDOWS\system32\ie4uinit.exe" -hide [2011/02/18 07:49:53 | 000,173,568 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ShowIconsCommand: "C:\WINDOWS\system32\ie4uinit.exe" -show [2011/02/18 07:49:53 | 000,173,568 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\naom\command\\: "C:\Program Files\Internet Explorer\iexplore.exe" -extoff [2009/03/08 15:09:26 | 000,638,816 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\open\command\\: iexplore.exe [2011/07/11 22:09:20 | 001,008,041 | ---- | M] ()
< %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s >
< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >
"RescheduleWaitTime" = 5
"UseWUServer" = 1
"AUOptions" = 3
< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2011-08-20 18:50:27
< >
< >
< >
< >
< End of report >
#22
Posted 22 August 2011 - 10:28 AM
Okay, lets see what we can do here, but I can't make any promises.
Quote
Scan type: Auto-Protect Scan
Event: Risk Found!
Security risk detected: Trojan.ADH.2Action taken: Pending Side Effects Analysis : Access denied
Date found: Tuesday, August 16, 2011 9:22:49 PM
What security program detected that?
I'm going to give you new instructions for running a new OTL scan, that should give me some additional information.
Re-Running OTL
We need to create a New FULL OTL Report
- Please download OTL from here if you have not done so already:
- Save it to your desktop.
- Double click on the
icon on your desktop. - Click the "Scan All Users" checkbox.
- Change the "Extra Registry" option to "SafeList"
- Push the
button. - Two reports will open, copy and paste them in a reply here:
- OTL.txt <-- Will be opened
- Extras.txt <-- Will be minimized
- OTL.txt <-- Will be opened

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
#23
Posted 22 August 2011 - 09:26 PM
SweetTech, on 22 August 2011 - 10:28 AM, said:
Okay, lets see what we can do here, but I can't make any promises.
Quote
Scan type: Auto-Protect Scan
Event: Risk Found!
Security risk detected: Trojan.ADH.2Action taken: Pending Side Effects Analysis : Access denied
Date found: Tuesday, August 16, 2011 9:22:49 PM
What security program detected that?
**Symantec anti-virus
Below are the OTL and the extras files:
OTL logfile created on: 8/22/2011 10:16:39 PM - Run 3
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Documents and Settings\cristina ruggiero\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
2.96 Gb Total Physical Memory | 2.07 Gb Available Physical Memory | 69.83% Memory free
4.80 Gb Paging File | 3.86 Gb Available in Paging File | 80.40% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 223.08 Gb Total Space | 175.61 Gb Free Space | 78.72% Space Free | Partition Type: NTFS
Computer Name: SQUIRTLE | User Name: cristina ruggiero | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2011/07/24 21:00:02 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\cristina ruggiero\Desktop\OTL.scr
PRC - [2011/05/25 16:07:14 | 024,176,560 | ---- | M] (Dropbox, Inc.) -- C:\Documents and Settings\cristina ruggiero\Application Data\Dropbox\bin\Dropbox.exe
PRC - [2010/04/05 17:46:08 | 000,288,040 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\Apoint.exe
PRC - [2010/03/23 14:22:26 | 000,049,152 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApntEx.exe
PRC - [2010/02/17 16:34:40 | 000,054,568 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApMsgFwd.exe
PRC - [2009/07/07 11:23:00 | 001,779,952 | ---- | M] () -- C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
PRC - [2009/06/30 20:30:12 | 000,146,264 | ---- | M] (Panasonic Corporation) -- C:\Program Files\Panasonic\PHOTOfunSTUDIO 4.0\AutoStartupService.exe
PRC - [2009/04/02 22:26:20 | 000,483,420 | ---- | M] (IDT, Inc.) -- C:\Program Files\IDT\WDM\sttray.exe
PRC - [2009/04/02 22:26:14 | 000,254,034 | ---- | M] (IDT, Inc.) -- c:\drivers\audio\R215959\stacsv.exe
PRC - [2009/04/02 22:26:06 | 000,737,280 | ---- | M] (Andrea Electronics Corporation) -- C:\WINDOWS\system32\AESTFltr.exe
PRC - [2009/03/31 18:18:54 | 000,049,250 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\hidfind.exe
PRC - [2009/02/04 22:26:38 | 000,128,232 | ---- | M] (CyberLink Corp.) -- C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2009/01/12 10:10:34 | 000,115,560 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccApp.exe
PRC - [2009/01/12 10:10:34 | 000,108,392 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
PRC - [2009/01/12 10:10:30 | 001,795,400 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
PRC - [2009/01/12 10:10:30 | 001,443,144 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
PRC - [2009/01/12 10:10:28 | 002,440,120 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
PRC - [2009/01/09 14:49:08 | 000,405,639 | ---- | M] (Creative Technology Ltd) -- C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
PRC - [2009/01/09 13:31:04 | 001,712,128 | ---- | M] (Dell Inc.) -- C:\Program Files\Dell\QuickSet\quickset.exe
PRC - [2008/05/07 18:41:14 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2008/05/07 18:41:12 | 000,178,712 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2008/04/14 08:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
========== Modules (SafeList) ==========
MOD - [2011/07/24 21:00:02 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\cristina ruggiero\Desktop\OTL.scr
MOD - [2010/08/23 12:12:02 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
========== Win32 Services (SafeList) ==========
SRV - File not found [Auto | Stopped] -- -- (PEVSystemStart)
SRV - [2009/09/23 16:37:30 | 000,051,168 | ---- | M] (NOS Microsystems Ltd.) [On_Demand | Stopped] -- C:\Program Files\NOS\bin\getPlus_Helper.dll -- (getPlusHelper) getPlus®
SRV - [2009/09/22 19:03:12 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2009/04/02 22:26:14 | 000,254,034 | ---- | M] (IDT, Inc.) [Auto | Running] -- c:\drivers\audio\R215959\stacsv.exe -- (STacSV)
SRV - [2009/01/12 10:10:34 | 000,108,392 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (ccSetMgr)
SRV - [2009/01/12 10:10:34 | 000,108,392 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (ccEvtMgr)
SRV - [2009/01/12 10:10:32 | 000,320,840 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE -- (SNAC)
SRV - [2009/01/12 10:10:30 | 001,795,400 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe -- (SmcService)
SRV - [2009/01/12 10:10:28 | 002,440,120 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe -- (Symantec AntiVirus)
SRV - [2008/06/30 17:36:35 | 003,093,872 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Symantec\LiveUpdate\LuComServer_3_3.EXE -- (LiveUpdate)
SRV - [2008/05/07 18:41:14 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel®
========== Driver Services (SafeList) ==========
DRV - [2011/08/07 04:00:00 | 001,576,312 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20110822.004\NAVEX15.SYS -- (NAVEX15)
DRV - [2011/08/07 04:00:00 | 000,086,136 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20110822.004\NAVENG.SYS -- (NAVENG)
DRV - [2011/07/27 04:00:00 | 000,374,392 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2011/07/27 04:00:00 | 000,105,592 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2010/04/15 14:36:40 | 000,252,536 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2009/11/14 14:50:43 | 000,123,952 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2009/04/09 14:23:02 | 000,120,136 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\Mpfp.sys -- (MPFP)
DRV - [2009/04/02 22:26:16 | 001,550,547 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\sthda.sys -- (STHDA)
DRV - [2009/04/02 22:26:12 | 001,389,056 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\MonFilt.sys -- (MonFilt)
DRV - [2009/04/02 22:26:06 | 001,656,960 | ---- | M] (Creative) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\AMBFilt.sys -- (AMBFilt)
DRV - [2009/04/02 22:26:06 | 000,113,024 | ---- | M] (Andrea Electronics Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\AESTAud.sys -- (AESTAud)
DRV - [2009/02/26 22:21:48 | 000,160,256 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RTS5121.sys -- (RSUSBSTOR)
DRV - [2009/01/12 10:10:36 | 000,319,664 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\srtspl.sys -- (SRTSPL)
DRV - [2009/01/12 10:10:36 | 000,279,600 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\srtsp.sys -- (SRTSP)
DRV - [2009/01/12 10:10:36 | 000,043,824 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\srtspx.sys -- (SRTSPX)
DRV - [2009/01/12 10:10:24 | 000,420,400 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys -- (SPBBCDrv)
DRV - [2009/01/12 10:10:24 | 000,191,536 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\SYMTDI.SYS -- (SYMTDI)
DRV - [2009/01/12 10:10:24 | 000,027,696 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\Drivers\SYMREDRV.SYS -- (SYMREDRV)
DRV - [2009/01/06 19:53:14 | 001,391,104 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)
DRV - [2008/12/30 22:00:04 | 000,144,128 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV - [2008/12/08 17:55:14 | 000,144,544 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\OA009Ufd.sys -- (OA009Ufd)
DRV - [2008/12/08 17:55:12 | 000,268,992 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\OA009Vid.sys -- (OA009Vid)
DRV - [2008/12/08 17:55:12 | 000,148,056 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\OA009Afx.sys -- (OA009Afx)
DRV - [2008/12/08 17:34:42 | 000,289,664 | ---- | M] (Marvell) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\yk51x86.sys -- (yukonwxp)
DRV - [2008/10/04 10:40:30 | 000,016,128 | ---- | M] (Dell Inc) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\APPDRV.SYS -- (APPDRV)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.msn.com/sphome.aspx
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Start Page = http://g.msn.com/USCON/1
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,XMLHTTP_UUID_Default = 07 06 FB 15 27 18 0E 45 A4 C7 91 68 3A 3A D9 78 [binary data]
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,XMLHTTP_UUID_Default = 07 06 FB 15 27 18 0E 45 A4 C7 91 68 3A 3A D9 78 [binary data]
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\Main,XMLHTTP_UUID_Default = 07 06 FB 15 27 18 0E 45 A4 C7 91 68 3A 3A D9 78 [binary data]
IE - HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\Main,XMLHTTP_UUID_Default = 07 06 FB 15 27 18 0E 45 A4 C7 91 68 3A 3A D9 78 [binary data]
IE - HKU\S-1-5-21-3878129124-3030711503-305701290-1005\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKU\S-1-5-21-3878129124-3030711503-305701290-1005\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
IE - HKU\S-1-5-21-3878129124-3030711503-305701290-1005\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
IE - HKU\S-1-5-21-3878129124-3030711503-305701290-1005\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKU\S-1-5-21-3878129124-3030711503-305701290-1005\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKU\S-1-5-21-3878129124-3030711503-305701290-1005\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
IE - HKU\S-1-5-21-3878129124-3030711503-305701290-1005\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.google.com/ [binary data]
IE - HKU\S-1-5-21-3878129124-3030711503-305701290-1005\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKU\S-1-5-21-3878129124-3030711503-305701290-1005\SOFTWARE\Microsoft\Internet Explorer\Main,XMLHTTP_UUID_Default = 07 06 FB 15 27 18 0E 45 A4 C7 91 68 3A 3A D9 78 [binary data]
IE - HKU\S-1-5-21-3878129124-3030711503-305701290-1005\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKU\S-1-5-21-3878129124-3030711503-305701290-1005\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKU\S-1-5-21-3878129124-3030711503-305701290-1005\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-3878129124-3030711503-305701290-1005\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
========== FireFox ==========
FF - prefs.js..browser.startup.homepage: "http://www.google.com"
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.0.60531.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8051.1204: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@movenetworks.com/Quantum Media Player: C:\Documents and Settings\cristina ruggiero\Application Data\Move Networks\plugins\npqmp071701000002.dll (Move Networks)
FF - HKCU\Software\MozillaPlugins\@movenetworks.com/Quantum Media Player: C:\Documents and Settings\cristina ruggiero\Application Data\Move Networks\plugins\npqmp071701000002.dll (Move Networks)
FF - HKCU\Software\MozillaPlugins\@yahoo.com/BrowserPlus,version=2.7.1: C:\Documents and Settings\cristina ruggiero\Local Settings\Application Data\Yahoo!\BrowserPlus\2.7.1\Plugins\npybrowserplus_2.7.1.dll (Yahoo! Inc.)
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 5.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/07/09 13:34:37 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 5.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2011/05/05 21:36:13 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\moveplayer@movenetworks.com: C:\Documents and Settings\cristina ruggiero\Application Data\Move Networks [2010/05/21 21:46:39 | 000,000,000 | ---D | M]
[2009/10/03 13:06:01 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\cristina ruggiero\Application Data\Mozilla\Extensions
[2011/08/18 09:56:13 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\cristina ruggiero\Application Data\Mozilla\Firefox\Profiles\vgrm7unj.default\extensions
[2010/09/19 14:24:09 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\cristina ruggiero\Application Data\Mozilla\Firefox\Profiles\vgrm7unj.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2009/10/03 13:28:28 | 000,000,000 | ---D | M] (Adobe DLM (powered by getPlus®)) -- C:\Documents and Settings\cristina ruggiero\Application Data\Mozilla\Firefox\Profiles\vgrm7unj.default\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
[2011/07/13 17:34:50 | 000,000,000 | ---D | M] ("Xmarks") -- C:\Documents and Settings\cristina ruggiero\Application Data\Mozilla\Firefox\Profiles\vgrm7unj.default\extensions\foxmarks@kei.com
[2011/08/18 09:56:13 | 000,000,000 | ---D | M] (HTTPS-Everywhere) -- C:\Documents and Settings\cristina ruggiero\Application Data\Mozilla\Firefox\Profiles\vgrm7unj.default\extensions\https-everywhere@eff.org
[2011/07/25 20:49:07 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
File not found (No name found) --
() (No name found) -- C:\DOCUMENTS AND SETTINGS\CRISTINA RUGGIERO\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\VGRM7UNJ.DEFAULT\EXTENSIONS\{E55904C8-769B-4FFE-8D47-48F411F37D22}.XPI
[2009/09/22 18:59:30 | 000,000,000 | ---D | M] (Java Quick Starter) -- C:\PROGRAM FILES\JAVA\JRE6\LIB\DEPLOY\JQS\FF
[2011/07/09 13:34:34 | 000,142,296 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2010/07/17 05:00:04 | 000,423,656 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\mozilla firefox\plugins\npdeployJava1.dll
[2010/01/01 04:00:00 | 000,002,252 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
O1 HOSTS File: ([2011/07/25 20:19:45 | 000,000,098 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O4 - HKLM..\Run: [AESTFltr] C:\WINDOWS\System32\AESTFltr.exe (Andrea Electronics Corporation)
O4 - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe (Symantec Corporation)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe ()
O4 - HKLM..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe (IDT, Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\PHOTOfunSTUDIO 4.0.lnk = C:\Program Files\Panasonic\PHOTOfunSTUDIO 4.0\AutoStartupService.exe (Panasonic Corporation)
O4 - Startup: C:\Documents and Settings\cristina ruggiero\Start Menu\Programs\Startup\Dropbox.lnk = C:\Documents and Settings\cristina ruggiero\Application Data\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-3878129124-3030711503-305701290-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\WINDOWS\System32\GPhotos.scr (Google Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1263047278918 (WUWebControl Class)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1263047190621 (MUWebControl Class)
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} https://sremote.pitt.edu/dana-cached/sc/JuniperSetupClient.cab (JuniperSetupClientControl Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\GoToAssist: DllName - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll - C:\Program Files\Citrix\GoToAssist\514\g2awinlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O28 - HKLM ShellExecuteHooks: {56F9679E-7826-4C84-81F3-532071A8BCC5} - C:\Program Files\Windows Desktop Search\MsnlNamespaceMgr.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/04/25 17:29:32 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
========== Files/Folders - Created Within 30 Days ==========
[2011/08/21 17:41:08 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Skype
[2011/08/17 22:56:16 | 000,000,000 | ---D | C] -- C:\WINDOWS\CSC
[2011/08/16 21:14:18 | 000,000,000 | ---D | C] -- C:\Documents and Settings\cristina ruggiero\Local Settings\Application Data\PCHealth
[2011/08/16 21:07:40 | 000,000,000 | ---D | C] -- C:\Config.Msi
[2011/08/15 20:37:06 | 000,000,000 | --SD | C] -- C:\ComboFix
[2011/08/15 20:30:08 | 000,000,000 | ---D | C] -- C:\Documents and Settings\cristina ruggiero\Desktop\tdsskiller
[2011/08/14 21:42:55 | 000,000,000 | RHSD | C] -- C:\cmdcons
[2011/08/14 21:38:24 | 000,518,144 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe
[2011/08/14 21:38:24 | 000,406,528 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe
[2011/08/14 21:38:24 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe
[2011/08/14 21:38:24 | 000,060,416 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe
[2011/08/14 21:38:11 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERDNT
[2011/08/14 21:37:14 | 000,000,000 | ---D | C] -- C:\Qoobox
[2011/08/14 21:37:09 | 000,000,000 | R--D | C] -- C:\Documents and Settings\cristina ruggiero\Start Menu\Programs\Administrative Tools
[2011/08/07 22:16:17 | 001,832,544 | ---- | C] (McAfee, Inc.) -- C:\Documents and Settings\cristina ruggiero\Desktop\MCPR.exe
[2011/07/31 22:02:11 | 000,404,640 | ---- | C] (Adobe Systems Incorporated) -- C:\WINDOWS\System32\FlashPlayerCPLApp.cpl
[2011/07/25 20:48:13 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\appmgmt
[2011/07/25 20:19:34 | 000,000,000 | ---D | C] -- C:\_OTL
[2011/07/25 20:16:35 | 000,000,000 | ---D | C] -- C:\Documents and Settings\cristina ruggiero\Desktop\GooredFix Backups
[2011/07/25 20:16:08 | 000,071,398 | ---- | C] (jpshortstuff) -- C:\Documents and Settings\cristina ruggiero\Desktop\GooredFix.exe
[2011/07/24 20:59:48 | 000,579,584 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\cristina ruggiero\Desktop\OTL.scr
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
========== Files - Modified Within 30 Days ==========
[2011/08/22 22:14:19 | 000,044,544 | ---- | M] (Absolute Software Corp.) -- C:\WINDOWS\System32\agremove.exe
[2011/08/22 21:58:15 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/08/22 21:56:47 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/08/22 21:56:37 | 3179,659,264 | -HS- | M] () -- C:\hiberfil.sys
[2011/08/22 21:32:00 | 000,000,432 | ---- | M] () -- C:\WINDOWS\tasks\SystemToolsDailyTest.job
[2011/08/21 17:41:58 | 000,002,265 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Skype.lnk
[2011/08/16 21:26:36 | 000,540,716 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2011/08/16 21:26:36 | 000,102,544 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2011/08/16 20:06:28 | 000,294,216 | ---- | M] () -- C:\Documents and Settings\cristina ruggiero\Desktop\gmer.zip
[2011/08/15 20:29:08 | 001,388,507 | ---- | M] () -- C:\Documents and Settings\cristina ruggiero\Desktop\tdsskiller.zip
[2011/08/15 20:03:40 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2011/08/14 21:43:00 | 000,000,327 | RHS- | M] () -- C:\boot.ini
[2011/08/07 22:16:18 | 001,832,544 | ---- | M] (McAfee, Inc.) -- C:\Documents and Settings\cristina ruggiero\Desktop\MCPR.exe
[2011/08/07 22:04:19 | 000,213,265 | ---- | M] () -- C:\Documents and Settings\cristina ruggiero\Desktop\tix.xps
[2011/08/02 21:33:57 | 000,001,780 | ---- | M] () -- C:\Documents and Settings\cristina ruggiero\Desktop\ConfirmPKG128643.pdf
[2011/08/01 21:25:05 | 000,000,564 | ---- | M] () -- C:\WINDOWS\tasks\PCDoctorBackgroundMonitorTask.job
[2011/07/31 22:02:11 | 000,404,640 | ---- | M] (Adobe Systems Incorporated) -- C:\WINDOWS\System32\FlashPlayerCPLApp.cpl
[2011/07/25 20:19:45 | 000,000,098 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\Hosts
[2011/07/25 20:16:09 | 000,071,398 | ---- | M] (jpshortstuff) -- C:\Documents and Settings\cristina ruggiero\Desktop\GooredFix.exe
[2011/07/24 21:00:02 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\cristina ruggiero\Desktop\OTL.scr
[2011/07/24 20:58:24 | 000,031,576 | ---- | M] () -- C:\Documents and Settings\cristina ruggiero\Desktop\RKUnhookerReport
[2011/07/24 20:50:59 | 000,139,264 | ---- | M] () -- C:\Documents and Settings\cristina ruggiero\Desktop\RKUnhookerLE.EXE
[2011/07/24 20:47:26 | 000,294,400 | ---- | M] () -- C:\Documents and Settings\cristina ruggiero\Desktop\exeHelper.com
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
========== Files Created - No Company Name ==========
[2011/08/21 17:41:08 | 000,002,265 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Skype.lnk
[2011/08/20 13:30:59 | 3179,659,264 | -HS- | C] () -- C:\hiberfil.sys
[2011/08/16 20:06:25 | 000,294,216 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Desktop\gmer.zip
[2011/08/15 20:28:55 | 001,388,507 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Desktop\tdsskiller.zip
[2011/08/14 21:43:00 | 000,000,211 | ---- | C] () -- C:\Boot.bak
[2011/08/14 21:42:58 | 000,260,272 | RHS- | C] () -- C:\cmldr
[2011/08/14 21:38:24 | 000,256,000 | ---- | C] () -- C:\WINDOWS\PEV.exe
[2011/08/14 21:38:24 | 000,208,896 | ---- | C] () -- C:\WINDOWS\MBR.exe
[2011/08/14 21:38:24 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe
[2011/08/14 21:38:24 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe
[2011/08/14 21:38:24 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe
[2011/08/07 22:04:17 | 000,213,265 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Desktop\tix.xps
[2011/08/02 21:33:57 | 000,001,780 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Desktop\ConfirmPKG128643.pdf
[2011/07/24 20:58:24 | 000,031,576 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Desktop\RKUnhookerReport
[2011/07/24 20:50:50 | 000,139,264 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Desktop\RKUnhookerLE.EXE
[2011/07/24 20:47:24 | 000,294,400 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Desktop\exeHelper.com
[2011/03/10 23:05:10 | 000,604,440 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2009/10/31 14:16:33 | 000,111,932 | ---- | C] () -- C:\WINDOWS\System32\EPPICPrinterDB.dat
[2009/10/31 14:16:33 | 000,031,053 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern131.dat
[2009/10/31 14:16:33 | 000,027,417 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern121.dat
[2009/10/31 14:16:33 | 000,026,154 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern1.dat
[2009/10/31 14:16:33 | 000,024,903 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern3.dat
[2009/10/31 14:16:33 | 000,021,390 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern5.dat
[2009/10/31 14:16:33 | 000,020,148 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern2.dat
[2009/10/31 14:16:33 | 000,011,811 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern4.dat
[2009/10/31 14:16:33 | 000,004,943 | ---- | C] () -- C:\WINDOWS\System32\EPPICPattern6.dat
[2009/10/31 14:16:33 | 000,001,146 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_DU.dat
[2009/10/31 14:16:33 | 000,001,139 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_PT.dat
[2009/10/31 14:16:33 | 000,001,139 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_BP.dat
[2009/10/31 14:16:33 | 000,001,136 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_ES.dat
[2009/10/31 14:16:33 | 000,001,129 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_FR.dat
[2009/10/31 14:16:33 | 000,001,129 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_CF.dat
[2009/10/31 14:16:33 | 000,001,120 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_IT.dat
[2009/10/31 14:16:33 | 000,001,107 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_GE.dat
[2009/10/31 14:16:33 | 000,001,104 | ---- | C] () -- C:\WINDOWS\System32\EPPICPresetData_EN.dat
[2009/10/31 14:16:33 | 000,000,097 | ---- | C] () -- C:\WINDOWS\System32\PICSDK.ini
[2009/10/17 15:45:24 | 000,005,632 | ---- | C] () -- C:\Documents and Settings\cristina ruggiero\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/10/17 10:07:42 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2009/10/07 18:33:13 | 000,000,056 | -H-- | C] () -- C:\WINDOWS\System32\ezsidmv.dat
[2009/10/03 13:05:52 | 000,000,000 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2009/09/22 21:43:00 | 002,026,604 | ---- | C] () -- C:\WINDOWS\System32\igkrng500.bin
[2009/09/22 21:43:00 | 000,442,964 | ---- | C] () -- C:\WINDOWS\System32\igcompkrng500.bin
[2009/09/22 21:43:00 | 000,147,456 | ---- | C] () -- C:\WINDOWS\System32\igfxCoIn_v4990.dll
[2009/09/22 21:41:37 | 000,001,155 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2009/09/22 19:13:23 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2009/09/22 19:07:57 | 000,000,075 | RHS- | C] () -- C:\WINDOWS\CT4CET.bin
[2009/09/22 18:59:40 | 000,753,664 | ---- | C] () -- C:\WINDOWS\System32\bcm1xsup.dll
[2009/09/22 18:59:40 | 000,143,360 | ---- | C] () -- C:\WINDOWS\System32\preflib.dll
[2009/09/22 18:59:40 | 000,024,576 | ---- | C] () -- C:\WINDOWS\System32\WLTRYSVC.EXE
[2009/08/03 16:07:42 | 000,403,816 | ---- | C] () -- C:\WINDOWS\System32\OGACheckControl.dll
[2009/08/03 16:07:42 | 000,230,768 | ---- | C] () -- C:\WINDOWS\System32\OGAEXEC.exe
[2008/05/26 22:59:42 | 000,018,904 | ---- | C] () -- C:\WINDOWS\System32\structuredqueryschematrivial.bin
[2008/05/26 22:59:40 | 000,106,605 | ---- | C] () -- C:\WINDOWS\System32\structuredqueryschema.bin
[2008/04/25 17:31:41 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2008/04/25 17:27:18 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2008/04/25 17:26:32 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2008/04/25 12:16:24 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2008/04/25 12:16:22 | 000,540,716 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2008/04/25 12:16:22 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2008/04/25 12:16:22 | 000,102,544 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2008/04/25 12:16:22 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2008/04/25 12:16:22 | 000,004,627 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2008/04/25 12:16:21 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2008/04/25 12:16:20 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat
[2008/04/25 12:16:18 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2008/04/25 12:16:18 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2008/04/25 12:16:13 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2008/04/25 12:16:11 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\Dcache.bin
[2008/04/25 12:16:09 | 000,588,800 | ---- | C] () -- C:\WINDOWS\System32\autochk.exe
[2008/04/25 05:22:39 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2008/04/25 05:21:52 | 000,149,200 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2007/09/27 11:51:02 | 000,020,698 | ---- | C] () -- C:\WINDOWS\System32\idxcntrs.ini
[2007/09/27 11:48:48 | 000,030,628 | ---- | C] () -- C:\WINDOWS\System32\gsrvctr.ini
[2007/09/27 11:48:28 | 000,031,698 | ---- | C] () -- C:\WINDOWS\System32\gthrctr.ini
< End of report >
Extras report:
OTL Extras logfile created on: 8/22/2011 10:16:39 PM - Run 3
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Documents and Settings\cristina ruggiero\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
2.96 Gb Total Physical Memory | 2.07 Gb Available Physical Memory | 69.83% Memory free
4.80 Gb Paging File | 3.86 Gb Available in Paging File | 80.40% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 223.08 Gb Total Space | 175.61 Gb Free Space | 78.72% Space Free | Partition Type: NTFS
Computer Name: SQUIRTLE | User Name: cristina ruggiero | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
[HKEY_USERS\S-1-5-21-3878129124-3030711503-305701290-1005\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
"FirewallDisableNotify" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 1
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
"DisableNotifications" = 1
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"5985:TCP" = 5985:TCP:*:Disabled:Windows Remote Management
"80:TCP" = 80:TCP:*:Disabled:Windows Remote Management - Compatibility Mode (HTTP-In)
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Dell Video Chat\DellVideoChat.exe" = C:\Program Files\Dell Video Chat\DellVideoChat.exe:*:Enabled:Dell Video Chat -- (Dell Inc. and SightSpeed Inc.)
"C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe" = C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent
"C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe" = C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe:*:Enabled:SMC Service -- (Symantec Corporation)
"C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE" = C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE:*:Enabled:SNAC Service -- (Symantec Corporation)
"C:\Program Files\Common Files\Symantec Shared\ccApp.exe" = C:\Program Files\Common Files\Symantec Shared\ccApp.exe:*:Enabled:Symantec Email -- (Symantec Corporation)
"C:\Program Files\Skype\Plugin Manager\skypePM.exe" = C:\Program Files\Skype\Plugin Manager\skypePM.exe:*:Enabled:Skype Extras Manager
"C:\Documents and Settings\cristina ruggiero\Application Data\Dropbox\bin\Dropbox.exe" = C:\Documents and Settings\cristina ruggiero\Application Data\Dropbox\bin\Dropbox.exe:*:Enabled:Dropbox -- (Dropbox, Inc.)
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002B1E90-3241-4D45-8831-E89020F8E7E6}" = EndNote X2
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{0090A87C-3E0E-43D4-AA71-A71B06563A4A}" = Dell Support Center
"{020D8396-D6D9-4B53-A9A1-83C47E2E27AA}" = Windows Live Call
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
"{09760D42-E223-42AD-8C3E-55B47D0DDAC3}" = Roxio Creator DE
"{0A0CADCF-78DA-33C4-A350-CD51849B9702}" = Microsoft .NET Framework 4 Extended
"{0AAA9C97-74D4-47CE-B089-0B147EF3553C}" = Windows Live Messenger
"{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}" = Dell DataSafe Online
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{26A24AE4-039D-4CA4-87B4-2F83216013FF}" = Java 6 Update 21
"{2A981294-F14C-4F0F-9627-D793270922F8}" = Bonjour
"{2B4C7E1E-E446-4740-ADB5-9842E742EE8A}" = Windows Live Toolbar
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{308B6AEA-DE50-4666-996D-0FA461719D6B}" = Apple Mobile Device Support
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{381D847E-7E56-4E82-B261-F799E0F40EB4}" = PHOTOfunSTUDIO 4.0
"{3BAB4914-9CC1-4CC2-A3DA-56EF62DFD373}" = Symantec Endpoint Protection
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{402ED4A1-8F5B-387A-8688-997ABF58B8F2}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
"{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4AB8B41B-3AF1-46BE-99B0-0ACD3B300C0A}" = Junk Mail filter update
"{4CBA3D4C-8F51-4D60-B27E-F6B641C571E7}" = Microsoft Search Enhancement Pack
"{63C1109E-D977-49ED-BCE3-D00D0BF187D6}" = Windows Live Mail
"{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
"{74F7662C-B1DB-489E-A8AC-07A06B24978B}" = Dell System Restore
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86)
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{9422C8EA-B0C6-4197-B8FC-DC797658CA00}" = Windows Live Sign-in Assistant
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3.4
"{AC76BA86-7AD7-5464-3428-900000000004}" = Spelling Dictionaries Support For Adobe Reader 9
"{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}" = Adobe AIR
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
"{BAF78226-3200-4DB4-BE33-4D922A799840}" = Windows Presentation Foundation
"{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86)
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{C5074CC4-0E26-4716-A307-960272A90040}" = QuickSet
"{C8192B14-5B56-2E27-6652-8AA650091D6E}" = Shutterfly Express Uploader
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D6F879CC-59D6-4D4B-AE9B-D761E48D25ED}" = Skype™ 5.3
"{D9D754A1-EAC5-406C-A28B-C49B1E846711}" = Windows Live Essentials
"{E59113EB-0285-4BFD-A37A-B79EAC6B8F4B}" = Microsoft SQL Server Compact 3.5 SP1 English
"{E7004147-2CCA-431C-AA05-2AB166B9785D}" = QuickTime
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator DE
"{EE6097DD-05F4-4178-9719-D3170BF098E8}" = Apple Application Support
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F69E83CF-B440-43F8-89E6-6EA80712109B}" = Windows Live Communications Platform
"{F73A5B18-EB75-4B2C-B32D-9457576E2417}" = Windows Live Photo Gallery
"{FAE36873-1941-4076-A9A5-48812B5EA0B7}" = iTunes
"{FDD810CA-D5E3-40E9-AB7B-36440B0D41EF}" = Windows Live Sync
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Advanced Audio FX Engine" = Advanced Audio FX Engine
"Broadcom 802.11 Application" = Dell Wireless WLAN Card Utility
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"com.Shutterfly.ExpressUploader" = Shutterfly Express Uploader
"Creative OA009" = Integrated Webcam Driver (1.01.01.1007)
"Dell Support Center" = Dell Support Center
"Dell Video Chat" = Dell Video Chat
"Dell Webcam Central" = Dell Webcam Central
"GoToAssist" = GoToAssist 8.0.0.514
"HDMI" = Intel® Graphics Media Accelerator Driver
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"ISI ResearchSoft - Export Helper" = ISI ResearchSoft - Export Helper
"LiveUpdate" = LiveUpdate 3.3 (Symantec Corporation)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware version 1.51.1.1800
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended
"Mozilla Firefox 5.0 (x86 en-US)" = Mozilla Firefox 5.0 (x86 en-US)
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Picasa 3" = Picasa 3
"Wdf01005" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
"Wdf01009" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"WinLiveSuite_Wave3" = Windows Live Essentials
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"XpsEPSC" = XML Paper Specification Shared Components Pack 1.0
========== HKEY_USERS Uninstall List ==========
[HKEY_USERS\S-1-5-21-3878129124-3030711503-305701290-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Dropbox" = Dropbox
"f031ef6ac137efc5" = Dell Driver Download Manager
"Juniper_Setup_Client" = Juniper Networks Setup Client
"Move Media Player" = Move Media Player
"Neoteris_Host_Checker" = Juniper Networks Host Checker
"Yahoo! BrowserPlus" = Yahoo! BrowserPlus 2.7.1
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 439
Description = Catalog Database (1264) Unable to write a shadowed header for file
C:\WINDOWS\system32\CatRoot2\tmp.edb. Error -1022.
[ Application Events ]
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 439
Description = Catalog Database (1264) Unable to write a shadowed header for file
C:\WINDOWS\system32\CatRoot2\tmp.edb. Error -1022.
[ Application Events ]
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 485
Description = svchost (1264) An attempt to delete the file "C:\WINDOWS\system32\CatRoot2\tmp.edb"
failed with system error 1392 (0x00000570): "The file or directory is corrupted
and unreadable. ". The delete file operation will fail with error -1022 (0xfffffc02).
Error - 8/21/2011 10:44:55 PM | Computer Name = SQUIRTLE | Source = ESENT | ID = 439
Description = Catalog Database (1264) Unable to write a shadowed header for file
C:\WINDOWS\system32\CatRoot2\tmp.edb. Error -1022.
[ System Events ]
Error - 8/21/2011 10:45:51 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2544893).
Error - 8/21/2011 10:46:01 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2535512).
Error - 8/21/2011 10:46:11 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2570222).
Error - 8/21/2011 10:46:21 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2503665).
Error - 8/21/2011 10:46:30 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2476490).
Error - 8/21/2011 10:46:39 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2507938).
Error - 8/21/2011 10:46:49 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2536276).
Error - 8/21/2011 10:46:57 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2567680).
Error - 8/22/2011 8:15:11 PM | Computer Name = SQUIRTLE | Source = Service Control Manager | ID = 7000
Description = The Microsoft TV/Video Connection service failed to start due to the
following error: %%1058
Error - 8/22/2011 9:57:37 PM | Computer Name = SQUIRTLE | Source = Service Control Manager | ID = 7000
Description = The Microsoft TV/Video Connection service failed to start due to the
following error: %%1058
[ System Events ]
Error - 8/21/2011 10:45:51 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2544893).
Error - 8/21/2011 10:46:01 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2535512).
Error - 8/21/2011 10:46:11 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2570222).
Error - 8/21/2011 10:46:21 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2503665).
Error - 8/21/2011 10:46:30 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2476490).
Error - 8/21/2011 10:46:39 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2507938).
Error - 8/21/2011 10:46:49 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2536276).
Error - 8/21/2011 10:46:57 PM | Computer Name = SQUIRTLE | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0da: Security Update for Windows XP (KB2567680).
Error - 8/22/2011 8:15:11 PM | Computer Name = SQUIRTLE | Source = Service Control Manager | ID = 7000
Description = The Microsoft TV/Video Connection service failed to start due to the
following error: %%1058
Error - 8/22/2011 9:57:37 PM | Computer Name = SQUIRTLE | Source = Service Control Manager | ID = 7000
Description = The Microsoft TV/Video Connection service failed to start due to the
following error: %%1058
< End of report >
#24
Posted 23 August 2011 - 08:21 AM
Please see the following link for the issue with the Windows Updates: http://support.microsoft.com/kb/958050

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
#25
Posted 27 August 2011 - 01:14 PM
I followed the directions in the link. It worked so, the updates were finally installed. Now my computer takes forever to shut down. So I guess I traded one issue for another.
#26
Posted 29 August 2011 - 11:22 AM

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

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