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Program submenus do not show

#1 User is offline   guaranteed 

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Posted 02 July 2011 - 05:49 PM

Running a Tosheba Laptop with Windows 7. I had a virus/Malware and was able to remove with the help of tutorials here. I have also run "Unhide" on system. I still can not get submenus from the Programs menu. I can copy and paste the program exe to the folder and that adds the submenu icon. I do notice that I will get "access denied" on such folders as Applcation Data and I am running with Administrative rights. Any thoughts would be appreciated. Also system restore does not work, takes awhile like it is working but says system restore did not change anything, try again.

This post has been edited by hamluis: 02 July 2011 - 07:36 PM
Reason for edit: Moved from Win 7 to Am I infected.

#2 User is offline   caperjac 

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Posted 02 July 2011 - 06:28 PM

you should post in the malware /virus section ,and maybe attach the logs to your new thread from the programs you ran
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#3 User is offline   Broni 

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Posted 02 July 2011 - 06:49 PM

Let's see, if we have any backups...

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :dir
%Temp%\smtmp /s


  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
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