BleepingComputer.com: Search engines keeps redirecting

Hi - having a problem with a redirect malware. The most common redirect is that flashes in the address bar is "find-results.com". I tried to step thru you preparation guide but was unable to generate dds logs. The dos window would flash for a second and then nothing would happen. I tried it several times. Attached is the gmer log. Appreciate any advice you can offer.

Thanks, Mike

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• Please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.

• The application window will appear
  
• Click the Disable button to disable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.


• Double-Click on dds.scr and a command window will appear. This is normal.
  
• Shortly after two logs will appear:
  
  • DDS.txt
    
  • Attach.txt
  
  
• A window will open instructing you save & post the logs
  
• Save the logs to a convenient place such as your desktop
  
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
  
• Now double-click on RKUnhookerLE.exe to run it.
  
• Click the Report tab, then click Scan.
  
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  
• Wait till the scanner has finished and then click File, Save Report.
  
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".

information and logs:

In your next post I need the following


• .logs from DDS
  
• log from RKUnHooker
  
• let me know of any problems you may have had

Gringo

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
  
• do you need more time?
  
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Yes I do still need help. Thank you for the reply. Had a hectic week, will try to do the steps this weekend.

thanks so much for the help

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
  
• do you need more time?
  
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Hi Gringo - I followed the above steps. Here's the rootkit log. Note that dds doesn't seem to be able to complete the scans and generate the dds.txt and attach.txt files. I tried dds from links 1 and 2. The dds.scr gives a message that dds is running in silent mode and will generate logs to the desktop, then nothing happens (I've waited about 1 hr). The dds.com opens the dialog box, I check "scan" and "dds.txt" and "attach.txt". It will begin the scan and then just closes out. I have closed mbam before running.

I appreciate your help & patience. Mike

log from RKUnHooker:

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xF393E000 C:\WINDOWS\system32\DRIVERS\lvuvc.sys 6750208 bytes (Logitech Inc., Logitech USB Video Class Driver)
0xF6E78000 kl1.sys 5373952 bytes (Kaspersky Lab, Kaspersky Unified Driver)
0xBF0C9000 C:\WINDOWS\System32\ati3duag.dll 2637824 bytes (ATI Technologies Inc. , ati3duag.dll)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2154496 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2154496 bytes
0x804D7000 RAW 2154496 bytes
0x804D7000 WMIxWDM 2154496 bytes
0xBF800000 Win32k 1859584 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF67C3000 C:\WINDOWS\system32\DRIVERS\ati2mtag.sys 1560576 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Miniport Driver)
0xF65E2000 C:\WINDOWS\system32\DRIVERS\HSF_DP.sys 1044480 bytes (Conexant Systems, Inc., HSF_DP driver)
0xF4281000 C:\WINDOWS\system32\drivers\sthda.sys 1015808 bytes (SigmaTel, Inc., NDRC)
0xBF34D000 C:\WINDOWS\System32\ativvaxx.dll 864256 bytes (ATI Technologies Inc. , Radeon Video Acceleration Universal Driver)
0xF653B000 C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys 684032 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0xF73DF000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xF4093000 C:\WINDOWS\System32\vsdatant.sys 524288 bytes (Check Point Software Technologies LTD, ZoneAlarm Firewalling Driver)
0xF3FD6000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF6461000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xF4189000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xF0DC3000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xF4215000 C:\WINDOWS\system32\DRIVERS\klif.sys 311296 bytes (Kaspersky Lab, Klif Mini-Filter [fre_wxp_x86])
0xBF420000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xBF012000 C:\WINDOWS\System32\ati2dvag.dll 270336 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Display Driver)
0xF08AA000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF38E3000 C:\WINDOWS\system32\DRIVERS\lvrs.sys 262144 bytes (Logitech Inc., Logitech Kernel Audio Improvement Filter Driver)
0xBF054000 C:\WINDOWS\System32\ati2cqag.dll 258048 bytes (ATI Technologies Inc., Central Memory Manager / Queue Server Module)
0xBF093000 C:\WINDOWS\System32\atikvmag.dll 221184 bytes (ATI Technologies Inc., Virtual Command And Memory Manager)
0xF6704000 C:\WINDOWS\system32\DRIVERS\HSFHWBS2.sys 212992 bytes (Conexant Systems, Inc., HSF_HWB2 WDM driver)
0xF64BF000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF7523000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xF0FFB000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF73B2000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xF675C000 C:\WINDOWS\system32\DRIVERS\e1e5132.sys 176128 bytes (Intel Corporation, Intel® PRO/1000 Adapter NDIS 5.1 deserialized driver)
0xF02B4000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xF4046000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF6787000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xF4139000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF74CD000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xF4113000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xF6517000 C:\WINDOWS\system32\DRIVERS\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF6738000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF66E1000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xF4071000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E5000 ACPI_HAL 134400 bytes
0x806E5000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF7495000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF74F3000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF3923000 C:\WINDOWS\system32\DRIVERS\lvpopflt.sys 110592 bytes (Logitech Inc., Logitech AudioProcessing Filter Driver)
0xF7398000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF74B5000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xF382B000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF746C000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF6500000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xF11FE000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF67AF000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xF41E2000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF7483000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF7512000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF64EF000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF7862000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF76E2000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF7712000 C:\WINDOWS\system32\DRIVERS\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF76F2000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xF178B000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF7872000 C:\WINDOWS\system32\drivers\usbaudio.sys 61440 bytes (Microsoft Corporation, USB Audio Class Driver)
0xF77D2000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF7692000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF7882000 C:\WINDOWS\system32\DRIVERS\HPZid412.sys 53248 bytes (HP, IEEE-1284.4-1999 Driver (Windows 2000))
0xF046F000 C:\Program Files\CheckPoint\ZAForceField\AK\icsak.sys 53248 bytes (Check Point Software Technologies, ZoneAlarm ForceField)
0xF7722000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7672000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF7742000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF7812000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF76D2000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7662000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF7732000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7702000 C:\WINDOWS\system32\DRIVERS\vacs2xkd.sys 45056 bytes (Eugene V. Muzychenko, Kernel-mode WDM driver)
0xF7652000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF77A2000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF76A2000 PxHelp20.sys 40960 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF7762000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF008C000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0xF7682000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF78B2000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF76C2000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF17AB000 C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys 36864 bytes (Microsoft Corporation, IP FILTER DRIVER)
0xF7752000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF7842000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xF7802000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF795A000 C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys 32768 bytes (Check Point Software Technologies, ZoneAlarm ForceField)
0xF79C2000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF7A3A000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF7A4A000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xF79BA000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF7A22000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF78D2000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF7A5A000 C:\WINDOWS\system32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver)
0xF79CA000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xF78F2000 C:\WINDOWS\system32\DRIVERS\HPZius12.sys 24576 bytes (HP, 1284.4<->Usb Datalink Driver (Windows 2000))
0xF79E2000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF79EA000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF79B2000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF7A2A000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF799A000 C:\WINDOWS\system32\DRIVERS\LVPr2Mon.sys 20480 bytes (-, -)
0xF7A32000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF78DA000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF79D2000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF79DA000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF78E2000 C:\WINDOWS\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF794A000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF078A000 C:\WINDOWS\system32\DRIVERS\asyncmac.sys 16384 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0xF694C000 C:\WINDOWS\system32\DRIVERS\HPZipr12.sys 16384 bytes (HP, IEEE-1284.4-1999 Print Class Driver)
0xF4175000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF3803000 C:\WINDOWS\system32\drivers\mbam.sys 16384 bytes (Malwarebytes Corporation, Malwarebytes' Anti-Malware)
0xF7AF2000 C:\WINDOWS\system32\drivers\MODEMCSA.sys 16384 bytes (Microsoft Corporation, Unimodem CSA Filter)
0xF7AEE000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xF1713000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF645D000 C:\WINDOWS\system32\DRIVERS\usbscan.sys 16384 bytes (Microsoft Corporation, USB Scanner Driver)
0xF7A62000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF3FC6000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF4185000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xF0DA7000 C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 12288 bytes (Conexant, Diagnostic Interface DRIVER)
0xF417D000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF6E2F000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF7B1E000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7BC2000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7B56000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xF7B6E000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7BC0000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7B52000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7BC4000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7BC6000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7B9A000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7BBA000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7B54000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7C3C000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7D21000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7D9A000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7C1A000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hi Gringo - here's the combofix log.

ComboFix 11-07-15.03 - mike & katie 07/16/2011 13:18:20.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.572 [GMT -7:00]
Running from: c:\documents and settings\mike & katie\Desktop\ComboFix.exe
FW: ZoneAlarm Extreme Security Firewall *Disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\mike & katie\Application Data\Mozilla\Firefox\Profiles\i4frxn74.default\extensions\{d3e859d7-6ca9-4ce9-9aac-474002deca3c}
c:\documents and settings\mike & katie\Application Data\Mozilla\Firefox\Profiles\i4frxn74.default\extensions\{d3e859d7-6ca9-4ce9-9aac-474002deca3c}\chrome.manifest
c:\documents and settings\mike & katie\Application Data\Mozilla\Firefox\Profiles\i4frxn74.default\extensions\{d3e859d7-6ca9-4ce9-9aac-474002deca3c}\chrome\xulcache.jar
c:\documents and settings\mike & katie\Application Data\Mozilla\Firefox\Profiles\i4frxn74.default\extensions\{d3e859d7-6ca9-4ce9-9aac-474002deca3c}\defaults\preferences\xulcache.js
c:\documents and settings\mike & katie\Application Data\Mozilla\Firefox\Profiles\i4frxn74.default\extensions\{d3e859d7-6ca9-4ce9-9aac-474002deca3c}\install.rdf
c:\program files\Common Files\zacaceb.dl
c:\windows\XSxS
.
.
((((((((((((((((((((((((( Files Created from 2011-06-16 to 2011-07-16 )))))))))))))))))))))))))))))))
.
.
2011-07-01 15:16 . 2011-07-01 15:16 -------- d-----w- c:\documents and settings\mike & katie\Application Data\CyberScrub
2011-06-26 17:48 . 2011-06-26 17:48 -------- d-----w- c:\program files\Resource Kit
2011-06-26 16:00 . 2011-06-26 16:00 -------- d-----w- c:\documents and settings\All Users.WINDOWS\Application Data\TEMP
2011-06-20 12:23 . 2011-06-20 12:23 0 ---ha-w- c:\documents and settings\mike & katie\bawydyekbg.tmp
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-06-04 16:00 . 2011-06-04 16:00 109216 ----a-w- c:\windows\system32\EasyHook64.dll
2011-06-04 16:00 . 2011-06-04 16:00 90784 ----a-w- c:\windows\system32\EasyHook32.dll
2011-06-02 14:02 . 2004-08-10 12:00 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-29 16:11 . 2010-07-24 22:47 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 16:11 . 2010-07-24 22:47 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-02 15:31 . 2010-07-24 22:04 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 17:25 . 2004-08-10 12:00 151552 ----a-w- c:\windows\system32\schannel.dll
2011-04-29 16:19 . 2004-08-10 12:00 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-26 11:07 . 2004-08-10 12:00 33280 ----a-w- c:\windows\system32\csrsrv.dll
2011-04-26 11:07 . 2004-08-10 12:00 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-04-25 16:11 . 2004-08-10 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11 . 2004-08-10 12:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11 . 2004-08-10 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01 . 2004-08-10 12:00 385024 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37 . 2004-08-10 12:00 105472 ----a-w- c:\windows\system32\drivers\mup.sys
2009-10-24 23:00 . 2009-10-24 23:00 18862 ----a-w- c:\program files\Common Files\letacux.bat
2009-10-24 23:00 . 2009-10-24 23:00 14431 ----a-w- c:\program files\Common Files\megi.com
2009-10-24 23:00 . 2009-10-24 23:00 13653 ----a-w- c:\program files\Common Files\towu.sys
2009-10-24 22:52 . 2009-10-24 22:52 15081 ----a-w- c:\program files\Common Files\tuca.dll
2009-10-24 22:52 . 2009-10-24 22:52 14576 ----a-w- c:\program files\Common Files\madaty.dll
2009-10-24 21:46 . 2009-10-24 21:46 18657 ----a-w- c:\program files\Common Files\ymyz.sys
2009-10-24 21:20 . 2009-10-24 21:20 18992 ----a-w- c:\program files\Common Files\mazebupit.com
2009-10-24 20:45 . 2009-10-24 20:45 16942 ----a-w- c:\program files\Common Files\xezekikyzu.bin
2009-10-24 20:45 . 2009-10-24 20:45 12168 ----a-w- c:\program files\Common Files\nopycoju.vbs
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2004-08-10 59392]
"SigmatelSysTrayApp"="stsystra.exe" [2005-03-23 339968]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2010-07-21 1038848]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-30 421888]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-05-29 449584]
.
c:\documents and settings\All Users.WINDOWS\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-11-18 275072]
hp psc 1000 series.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe [2002-12-2 147456]
hpoddt01.exe.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe [2002-12-2 40960]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-09-21 18:37 932288 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2010-09-23 11:47 35760 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
2006-02-10 04:05 344064 ----a-w- c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2009-11-18 23:13 54576 ----a-w- c:\program files\HP\HP Software Update\hpwuschd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-07-21 22:53 141608 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Logitech Vid]
2011-01-13 02:01 6129496 ----a-w- c:\program files\Logitech\Vid HD\Vid.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechQuickCamRibbon]
2009-10-14 21:36 2793304 ----a-w- c:\program files\Logitech\Logitech WebCam Software\LWS.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Monitor]
2010-11-19 21:38 193880 ----a-w- c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Qwest Personal Digital Vault]
2009-12-18 20:58 1064808 ----a-w- c:\program files\Qwest Personal Digital Vault\QwestPersonalDigitalVault.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2010-05-14 19:44 248552 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"osppsvc"=3 (0x3)
"ose"=3 (0x3)
"mnmsrvc"=3 (0x3)
"LeapFrog Connect Device Service"=2 (0x2)
"iPod Service"=3 (0x3)
"gusvc"=3 (0x3)
"gupdatem"=3 (0x3)
"gupdate"=2 (0x2)
"Bonjour Service"=2 (0x2)
"ATI Smart"=2 (0x2)
"Ati HotKey Poller"=2 (0x2)
"Apple Mobile Device"=2 (0x2)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office14\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office14\\ONENOTE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office14\\OUTLOOK.EXE"=
"c:\\Program Files\\Google\\Google Earth\\client\\googleearth.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\WINDOWS\\system32\\ZoneLabs\\vsmon.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Pando Networks\\Media Booster\\PMB.exe"=
"c:\\Program Files\\LeapFrog\\LeapFrog Connect\\LeapFrogConnect.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqcopy2.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfcCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgh.exe"=
"c:\\Program Files\\HP\\HP Software Update\\hpwucli.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\smart web printing\\SmartWebPrintExe.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Logitech\\Vid HD\\Vid.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"58120:TCP"= 58120:TCP:Pando Media Booster
"58120:UDP"= 58120:UDP:Pando Media Booster
.
R2 ISWKL;ZoneAlarm ForceField ISWKL;c:\program files\CheckPoint\ZAForceField\ISWKL.sys [3/16/2010 1:55 AM 26352]
R2 IswSvc;ZoneAlarm ForceField IswSvc;c:\program files\CheckPoint\ZAForceField\ISWSVC.exe [3/16/2010 1:55 AM 493032]
R2 sprtlisten;SupportSoft Listener Service;c:\program files\Common Files\supportsoft\bin\sprtlisten.exe [1/8/2008 12:02 PM 1213728]
R3 EuMusDesignVirtualAudioCableWdm_s2x;Sound2x Audio Cable (WDM);c:\windows\system32\drivers\vacs2xkd.sys [11/16/2010 10:14 PM 42880]
R3 icsak;icsak;c:\program files\CheckPoint\ZAForceField\AK\icsak.sys [3/16/2010 1:55 AM 35568]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [7/24/2010 3:47 PM 22712]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [1/9/2010 9:37 PM 4640000]
S2 AppMgmt32;Application Management ;c:\windows\system32\atitvo3232.exe --> c:\windows\system32\atitvo3232.exe [?]
S2 EapHost32;Extensible Authentication Protocol Service ;c:\windows\system32\activeds32.exe --> c:\windows\system32\activeds32.exe [?]
S2 FastUserSwitchingCompatibility32;Fast User Switching Compatibility ;c:\windows\system32\tsd3232.exe --> c:\windows\system32\tsd3232.exe [?]
S2 FontCache3.0.0.032;Windows Presentation Foundation Font Cache 3.0.0.0 ;c:\windows\system32\dmutil32.exe --> c:\windows\system32\dmutil32.exe [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [4/16/2010 5:26 AM 136176]
S2 hpqcxs0832;hpqcxs08 ;c:\windows\system32\odbc32gt32.exe --> c:\windows\system32\odbc32gt32.exe [?]
S2 hpqddsvc32;HP CUE DeviceDiscovery Service ;c:\windows\system32\icm3232.exe --> c:\windows\system32\icm3232.exe [?]
S2 hpqddsvc3232;HP CUE DeviceDiscovery Service ;c:\windows\system32\imm3232.exe --> c:\windows\system32\imm3232.exe [?]
S2 IswSvc32;ZoneAlarm ForceField IswSvc ;c:\windows\system32\mtxclu32.exe --> c:\windows\system32\mtxclu32.exe [?]
S2 lanmanserver32;Server ;c:\windows\system32\d3dim32.exe --> c:\windows\system32\d3dim32.exe [?]
S2 LmHosts32;TCP/IP NetBIOS Helper ;c:\windows\system32\dot3gpclnt32.exe --> c:\windows\system32\dot3gpclnt32.exe [?]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [7/24/2010 3:47 PM 366640]
S2 MHN32;MHN ;c:\windows\system32\credssp32.exe --> c:\windows\system32\credssp32.exe [?]
S2 NetDDE32;Network DDE ;c:\windows\system32\oleacc32.exe --> c:\windows\system32\oleacc32.exe [?]
S2 Netman32;Network Connections ;c:\windows\system32\capesnpn32.exe --> c:\windows\system32\capesnpn32.exe [?]
S2 Netman3232;Network Connections ;c:\windows\system32\clusapi32.exe --> c:\windows\system32\clusapi32.exe [?]
S2 NetTcpPortSharing32;Net.Tcp Port Sharing Service ;c:\windows\system32\jgpl40032.exe --> c:\windows\system32\jgpl40032.exe [?]
S2 NtmsSvc32;Removable Storage ;c:\windows\system32\dpserial32.exe --> c:\windows\system32\dpserial32.exe [?]
S2 NtmsSvc3232;Removable Storage ;c:\windows\system32\mapistub32.exe --> c:\windows\system32\mapistub32.exe [?]
S2 RemoteAccess32;Routing and Remote Access ;c:\windows\system32\olecli32.exe --> c:\windows\system32\olecli32.exe [?]
S2 RemoteRegistry3232;Remote Registry ;c:\windows\system32\dpnmodem32.exe --> c:\windows\system32\dpnmodem32.exe [?]
S2 Schedule32;Task Scheduler ;c:\windows\system32\icwphbk32.exe --> c:\windows\system32\icwphbk32.exe [?]
S2 ShellHWDetection32;Shell Hardware Detection ;c:\windows\system32\msvcirt32.exe --> c:\windows\system32\msvcirt32.exe [?]
S2 SysmonLog32;Performance Logs and Alerts ;c:\windows\system32\dpnet32.exe --> c:\windows\system32\dpnet32.exe [?]
S2 Themes32;Themes ;c:\windows\system32\mnmdd32.exe --> c:\windows\system32\mnmdd32.exe [?]
S2 TrkWks32;Distributed Link Tracking Client ;c:\windows\system32\iassam32.exe --> c:\windows\system32\iassam32.exe [?]
S2 VideoAcceleratorService;VideoAcceleratorService;c:\progra~1\SPEEDB~2\VideoAcceleratorService.exe -start -scm --> c:\progra~1\SPEEDB~2\VideoAcceleratorService.exe -start -scm [?]
S2 W32Time32;Windows Time ;c:\windows\system32\netapi32.exe --> c:\windows\system32\netapi32.exe [?]
S3 ASPI;Advanced SCSI Programming Interface Driver;c:\windows\system32\drivers\ASPI32.SYS [11/16/2010 10:14 PM 16512]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [1/11/2011 9:46 PM 18560]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [4/16/2010 5:26 AM 136176]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [7/24/2010 3:47 PM 39984]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\Microsoft Office\Office14\GROOVE.EXE [3/25/2010 10:25 AM 30969208]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - BLACKBOX
*Deregistered* - BlackBox
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2011-07-07 c:\windows\Tasks\FRU Task 2002-12-03 04:38ewlett-Packard2002-12-03 04:38p psc 1200 series84887B468ABA3F57D76752217D5938688025EB21281146478.job
- c:\program files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe [2002-12-03 03:38]
.
2011-07-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-04-16 12:26]
.
2011-07-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-04-16 12:26]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~1\MICROS~4\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\documents and settings\mike & katie\Application Data\Mozilla\Firefox\Profiles\i4frxn74.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: DivX HiQ: {6904342A-8307-11DF-A508-4AE2DFD72085} - c:\program files\DivX\DivX Plus Web Player\firefox\wpa
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{3017FB3E-9A77-4396-88C5-0EC9548FB42F} - c:\program files\SpeedBit Video Downloader\Toolbar\tbcore3.dll
BHO-{389943B0-C3A2-4E69-82CB-8596A84CB3DC} - c:\progra~1\SEARCH~2\SEARCH~1.DLL
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-07-16 14:30
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(704)
c:\program files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll
c:\program files\CheckPoint\ZAForceField\AK\icsak.dll
.
- - - - - - - > 'lsass.exe'(760)
c:\program files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll
c:\program files\CheckPoint\ZAForceField\AK\icsak.dll
.
- - - - - - - > 'csrss.exe'(676)
c:\program files\CheckPoint\ZAForceField\AK\akconsole.dll
.
Completion time: 2011-07-16 14:34:12
ComboFix-quarantined-files.txt 2011-07-16 21:34
.
Pre-Run: 124,955,459,584 bytes free
Post-Run: 129,557,577,728 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect /noexecute=optout
.
- - End Of File - - 764EBDA71D54036DBF581B7A08713368

Gringo - the google redirect seems to have stopped and internet performance is faster. My ZoneAlarm FW just expired and I'd like try another product. do you have any recommendations for FW & virus scanner?

Thanks, Mike

Hello

I would ike to see a report that combofix makes.

extra combofix report

• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box

C:\Qoobox\Add-Remove Programs.txt

• click ok

copy and paste the report into this topic for me to review

Gringo

Here you go:


32 Bit HP CIO Components Installer
4Musics Multiformat Converter 5.2
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.1
Amazon MP3 Downloader 1.0.10
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Auslogics Disk Defrag
Bonjour
BufferChm
Conexant D850 56K V.9x DFVc Modem
ContentManager
Convert
Copy
Definition update for Microsoft Office 2010 (KB982726)
Destinations
DeviceDiscovery
DivX Setup
DJ_AIO_05_F4400_Software_Min
F4400
Free M4a to MP3 Converter 6.0
Google Earth
Google Update Helper
GPBaseService2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 14.0
HP Deskjet F4400 Printer Driver Software 14.0 Rel. 5
HP Imaging Device Functions 14.0
HP Photo Creations
HP Smart Web Printing 4.60
HP Solution Center 14.0
HP Update
HPDiagnosticAlert
HPProductAssistant
Intel® PRO Network Connections Drivers
iTunes
Java Auto Updater
Java™ 6 Update 22
Kidzui
LeapFrog Connect
LeapFrog Tag Junior Plugin
LeapFrog Tag Plugin
Logitech Vid HD
Logitech Webcam Software
Logitech Webcam Software Driver Package
Malwarebytes' Anti-Malware version 1.51.0.1200
MarketResearch
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Software Update for Web Folders (English) 14
Microsoft Tool Web Package : EXCTRLST.EXE
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox (3.6.18)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Octoshape add-in for Adobe Flash Player
Pando Media Booster
Picasa 3
QuickTime
Qwest Installer
Qwest Personal Digital Vault™
Qwest QuickAssist Desktop Tools
Scan
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Excel 2010 (KB2523021)
Security Update for Microsoft InfoPath 2010 (KB2510065)
Security Update for Microsoft Office 2010 (KB2289078)
Security Update for Microsoft Office 2010 (KB2289161)
Security Update for Microsoft PowerPoint 2010 (KB2519975)
Security Update for Microsoft Publisher 2010 (KB2409055)
Security Update for Microsoft Word 2010 (KB2345000)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982381)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Skype Toolbars
Skype™ 5.1
SmartWebPrinting
SolutionCenter
Status
Toolbox
TrayApp
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2010 (KB2202188)
Update for Microsoft Office 2010 (KB2413186)
Update for Microsoft Office 2010 (KB2523113)
Update for Microsoft OneNote 2010 (KB2493983)
Update for Microsoft Outlook Social Connector (KB2441641)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB982632)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Junior Plugin)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin)
VC80CRTRedist - 8.0.50727.4053
WebFldrs XP
WebReg
Windows Driver Package - LeapFrog (FlyUsb) USB (11/05/2008 1.1.1.0)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Internet Explorer 8
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
WinRAR 4.00 (32-bit)
WinX Free MOV to WMV Converter 4.1.6
ZoneAlarm Extreme Security

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.1

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  
• An update should begin;
  
• follow the prompts

Clear your Java Cache

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
  
  • On the General tab, under Temporary Internet Files, click the Settings button.
    
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and Applets
    Trace and Log Files
    
    
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    
  • Click OK to leave the Temporary Files Window
    
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM


• Double-click mbam icon
  
• go to the update tab at the top
  
• click on check for updates
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

This post has been edited by gringo_pr: 17 July 2011 - 05:28 PM

Hi Gringo - ran thru all of the steps. Slight problem loading HiJackthis. I would get a message during install that it was having trouble reading from the downloaded exe file and wouldn't complete. I tried to download and install several times with same results. I downloaded the executable version instead and ran it that way. Here are the logs. The computer is generally running smoother and faster. One thing that drives me nuts is all of the HP crap associated with my printer that runs on startup. Adds ~3-5 to boot up.

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7183

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/17/2011 8:37:51 PM
mbam-log-2011-07-17 (20-37-51).txt

Scan type: Quick scan
Objects scanned: 236162
Time elapsed: 9 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_LANMANSERVER32 (Trojan.Tracur) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:53:43 PM, on 7/17/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\mike & katie\My Documents\Downloads\New Folder\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office14\GROOVEEX.DLL
O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~4\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O3 - Toolbar: SpeedBit Video Downloader - {0329E7D6-6F54-462D-93F6-F5C3118BADF2} - C:\Program Files\SpeedBit Video Downloader\Toolbar\tbcore3.dll (file missing)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~4\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Application Management (AppMgmt32) - Unknown owner - C:\WINDOWS\system32\atitvo3232.exe (file missing)
O23 - Service: Extensible Authentication Protocol Service (EapHost32) - Unknown owner - C:\WINDOWS\system32\activeds32.exe (file missing)
O23 - Service: Fast User Switching Compatibility (FastUserSwitchingCompatibility32) - Unknown owner - C:\WINDOWS\system32\tsd3232.exe (file missing)
O23 - Service: Windows Presentation Foundation Font Cache 3.0.0.0 (FontCache3.0.0.032) - Unknown owner - C:\WINDOWS\system32\dmutil32.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqcxs08 (hpqcxs0832) - Unknown owner - C:\WINDOWS\system32\odbc32gt32.exe (file missing)
O23 - Service: HP CUE DeviceDiscovery Service (hpqddsvc32) - Unknown owner - C:\WINDOWS\system32\icm3232.exe (file missing)
O23 - Service: HP CUE DeviceDiscovery Service (hpqddsvc3232) - Unknown owner - C:\WINDOWS\system32\imm3232.exe (file missing)
O23 - Service: ZoneAlarm ForceField IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
O23 - Service: ZoneAlarm ForceField IswSvc (IswSvc32) - Unknown owner - C:\WINDOWS\system32\mtxclu32.exe (file missing)
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Server (lanmanserver32) - Unknown owner - C:\WINDOWS\system32\d3dim32.exe (file missing)
O23 - Service: TCP/IP NetBIOS Helper (LmHosts32) - Unknown owner - C:\WINDOWS\system32\dot3gpclnt32.exe (file missing)
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: MHN (MHN32) - Unknown owner - C:\WINDOWS\system32\credssp32.exe (file missing)
O23 - Service: Network DDE (NetDDE32) - Unknown owner - C:\WINDOWS\system32\oleacc32.exe (file missing)
O23 - Service: Network Connections (Netman32) - Unknown owner - C:\WINDOWS\system32\capesnpn32.exe (file missing)
O23 - Service: Network Connections (Netman3232) - Unknown owner - C:\WINDOWS\system32\clusapi32.exe (file missing)
O23 - Service: Net.Tcp Port Sharing Service (NetTcpPortSharing32) - Unknown owner - C:\WINDOWS\system32\jgpl40032.exe (file missing)
O23 - Service: Removable Storage (NtmsSvc32) - Unknown owner - C:\WINDOWS\system32\dpserial32.exe (file missing)
O23 - Service: Removable Storage (NtmsSvc3232) - Unknown owner - C:\WINDOWS\system32\mapistub32.exe (file missing)
O23 - Service: Routing and Remote Access (RemoteAccess32) - Unknown owner - C:\WINDOWS\system32\olecli32.exe (file missing)
O23 - Service: Remote Registry (RemoteRegistry3232) - Unknown owner - C:\WINDOWS\system32\dpnmodem32.exe (file missing)
O23 - Service: Task Scheduler (Schedule32) - Unknown owner - C:\WINDOWS\system32\icwphbk32.exe (file missing)
O23 - Service: Shell Hardware Detection (ShellHWDetection32) - Unknown owner - C:\WINDOWS\system32\msvcirt32.exe (file missing)
O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: Performance Logs and Alerts (SysmonLog32) - Unknown owner - C:\WINDOWS\system32\dpnet32.exe (file missing)
O23 - Service: Themes (Themes32) - Unknown owner - C:\WINDOWS\system32\mnmdd32.exe (file missing)
O23 - Service: Distributed Link Tracking Client (TrkWks32) - Unknown owner - C:\WINDOWS\system32\iassam32.exe (file missing)
O23 - Service: VideoAcceleratorService - Unknown owner - C:\PROGRA~1\SPEEDB~2\VideoAcceleratorService.exe (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Windows Time (W32Time32) - Unknown owner - C:\WINDOWS\system32\netapi32.exe (file missing)

--
End of file - 11762 bytes

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
  O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
  O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
  O4 - Global Startup: hp psc 1000 series.lnk = ?
  O4 - Global Startup: hpoddt01.exe.lnk = ?
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo