BleepingComputer.com: Caution this computer may be infected with a virus.

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Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help


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Caution this computer may be infected with a virus. Slow computer, MBAM, DDS logs, Cannot run GMER.

#16 User is offline   zoomerpsu 

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Posted 11 July 2011 - 09:51 PM

These instructions seem a little unclear to me.

These steps are clear:
Right click and run as admin (xp please double click to run)
select lang
click on next
accept the license aggreement
select location and click on next
in autoscan make sure the first three boxes are checked and the box next to the C:/ drive

But beyond that, I'm unclear about the "drop down" boxes. It also appears that a selection needs made as how to handle encountered problems.. such as disinfect, and where these are located.. autoscan v manual scan. Perhaps the GUI has been updated?

#17 User is offline   gringo_pr 

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Posted 12 July 2011 - 10:46 AM

Double click to start the application
accept the license agreement
click on Start Scanning
when the scan is complete click on the report tab
under detected threats right click inside the report and select all
right click again and select copy
post this report here
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#18 User is offline   zoomerpsu 

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Posted 13 July 2011 - 04:08 AM

Ran Kaspersky. Tried right clicking on report and copying, computer froze. Had to do hard reset. After Windows rebooted, Kaspersky auto started on it's own and apparently log was there, although says last scan was > 15000 days ago. Saved log to Notepad. Did not post log as it is 42.9 MB. Please advise.

#19 User is offline   gringo_pr 

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Posted 13 July 2011 - 04:57 AM

that is way to big to read - how is the computyer doing now?

gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#20 User is offline   zoomerpsu 

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Posted 13 July 2011 - 05:09 AM

Page and program loads seem reasonable.. It appears that Kaspersky found nothing malicious. Still receive virus warning at startup, as well as McAfee install shield warning- also at startup, even though McAfee has been uninstalled and reinstalled. When using explorer, will randomly receive popup to upgrade Flash player.

#21 User is offline   gringo_pr 

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Posted 13 July 2011 - 05:52 PM

Hello

Still receive virus warning at startup
who is warning you and does it give any info
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#22 User is offline   zoomerpsu 

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Posted 13 July 2011 - 08:49 PM

This warning, which is the title of this thread, appears on this Dell Laptop before windows loads (black screen). I guess it is really only a minor annoyance as all I have to do is press enter to proceed beyond it. It just makes me question why it would still be displayed if there were no infection?

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