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Forum Guidelines

Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

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Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient.

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DO NOT RUN ComboFix unless requested to.

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Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log.

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When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.

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Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.

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#16 Billybobby2011

New Member

Group: Members
Posts: 10
Joined: 22-June 11

Posted 03 July 2011 - 10:39 AM

I've seen the last post and did the last instructions you gave. Everything looks good now and the computer is faster!

Thank you very much for your help.

#17 gringo_pr

Bleepin Gringo

Group: Malware Response Team
Posts: 85,467
Joined: 03-July 08
Gender:Male
Location:Puerto rico

Posted 03 July 2011 - 02:17 PM

You are most welcome

gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->

<-- Don't worry every little bit helps.

#18 Billybobby2011

New Member

Group: Members
Posts: 10
Joined: 22-June 11

Posted 04 July 2011 - 09:49 AM

Hello!

I did everything you asked and the computer seems going very well (he's also faster!). Thank you very much!

A last quick Q: Should I allow Registry Winner to do updates when it pops up?

#19 gringo_pr

Bleepin Gringo

Group: Malware Response Team
Posts: 85,467
Joined: 03-July 08
Gender:Male
Location:Puerto rico

Posted 04 July 2011 - 06:42 PM

Should I allow Registry Winner to do updates when it pops up?

I would not use it at all and uninstall it

gringo

<-- Don't worry every little bit helps.

#20 gringo_pr

Bleepin Gringo

Group: Malware Response Team
Posts: 85,467
Joined: 03-July 08
Gender:Male
Location:Puerto rico

Posted 07 July 2011 - 10:32 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

<-- Don't worry every little bit helps.