BleepingComputer.com: MS Removal Tool Version 2.20

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MS Removal Tool Version 2.20 This program has taken over my computer

#1 aks4909

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Posted 19 June 2011 - 06:53 PM

I recently got a popup with this program MS Removal tool version 2.20 that is stopping me from accessing and running programs. I cannot run some of the programs your site suggested to clean the computer. I cannot run anti virus software. I cannot open msconfig in the start menu. I keep getting messages that my computer is infected and I need to purchase their software for $69.99.... GRRRRRRRRrrrrrrr... please help me remove this malicious program from my computer, it is effecting everything I am trying to do, blocking access to certian things I am trying to do. HELP ME PLEASE!!!

#2 Blade

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Posted 19 June 2011 - 09:24 PM

To confirm, have you tried following the steps as outlined here?

http://www.bleepingcomputer.com/virus-removal/remove-ms-removal-tool

~Blade

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#3 aks4909

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Group: Members
Posts: 29
Joined: 20-October 09

Posted 19 June 2011 - 09:37 PM

No I have not tried this. So I will try it now. It will take some time to work through it as I will download the program needed to a cd and try to install it onto the infected computer.

Thank you for your very quick reply and I will be back in touch shortly.

#4 Blade

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Posted 19 June 2011 - 11:21 PM

Let me know how things go!

~Blade

#5 aks4909

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Posts: 29
Joined: 20-October 09

Posted 20 June 2011 - 01:52 AM

That did it. Thank you so much. I have a meeting in about 6 hours and I really needed this up and running. Thanks again, those instructions worked perfectly.