I had posted this in another thread, but was told to start my own...
My computer was infected yesterday with the Windows Vista Repair virus - thanks to tutorials on this website I was able to get rid of it, but I can't seem to recover all the hidden files. The files which had disappeared from my desktop have returned, but my 'front' start menu is empty, and my control panel has disappeared - when I click on it it simply opens an empty box with nothing in it.
I have run unhide.exe - it said "Your files should now be visible" but all this brought back was the aforementioned desktop files and programs. It said to remove any other anti-virus or anti-malware which may have interfered with it, which I tried doing using the instructions on the Micrososft Essentials website, which said to run appwiz.cpl to find and disable them. However, becuase my control panel has disappeared, nothing happens when I try running this!
Any help would be greatly appreciated!
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Help unhiding files after Vista Repair virus
#2
Posted 19 June 2011 - 05:55 PM
Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
64-bit users go HERE
Download Mirror #1
Download Mirror #2
64-bit users go HERE
- Double-click SystemLook.exe to run it.
- Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
- Copy the content of the following box into the main textfield:
:dir %Temp%\smtmp /s
- Click the Look button to start the scan.
- When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
#3
Posted 20 June 2011 - 11:10 AM
Just copied the whole thing, cos none of it means anything to me:
SystemLook 04.09.10 by jpshortstuff
Log created at 17:09 on 20/06/2011 by Rach
Administrator - Elevation successful
========== dir ==========
C:\Users\Rach\AppData\Local\Temp\smtmp - Parameters: "/s"
---Files---
None found.
C:\Users\Rach\AppData\Local\Temp\smtmp\1 d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\PAV d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Accessories d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Accessories\Accessibility d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Accessories\System Tools d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Accessories\Tablet PC d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Administrative Tools d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Adobe d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Amazon d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Amazon\Amazon MP3 Downloader d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\AVIcodec d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\BookSmart d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Delta d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Delta\DirectPlay d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Extras and Upgrades d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Games d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Google Chrome d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\HP d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\HP\Photosmart B109a-m d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\iTunes d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\LightScribe Direct Disc Labeling d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Maintenance d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Microsoft Office d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Microsoft Office\Microsoft Office 2010 Tools d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\My HP Games d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Online Services d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Panda Antivirus + Firewall 2008 d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\QuickTime d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Recovery Manager d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\RegVac Registry Cleaner d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\SharePoint d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Skype d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Startup d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\SureThing d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Tablet PC d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\2 d------ [12:21 18/06/2011]
Apple Safari.lnk --a---- 2265 bytes [16:41 18/12/2008] [14:42 17/02/2011]
desktop.ini --ahs-- 346 bytes [15:53 14/11/2008] [20:08 09/09/2010]
Google Chrome.lnk --a---- 1955 bytes [18:10 21/09/2010] [18:10 21/09/2010]
Internet Explorer.lnk --a---- 949 bytes [20:08 09/09/2010] [20:08 09/09/2010]
Window Switcher.lnk --a---- 240 bytes [15:53 14/11/2008] [02:42 21/01/2008]
Windows Media Player.lnk --a---- 938 bytes [14:58 16/11/2008] [14:58 16/11/2008]
C:\Users\Rach\AppData\Local\Temp\smtmp\4 d------ [12:21 18/06/2011]
BBC iPlayer Desktop.lnk --a---- 822 bytes [13:27 27/02/2010] [18:14 07/06/2011]
CleVR Stitcher.lnk --a---- 772 bytes [15:26 02/05/2011] [15:26 02/05/2011]
desktop.ini --ahs-- 174 bytes [12:50 02/11/2006] [02:43 21/01/2008]
Google Chrome.lnk --a---- 1971 bytes [18:10 21/09/2010] [17:19 15/06/2011]
HP Help and Support.lnk --a---- 1871 bytes [19:53 31/07/2008] [19:53 31/07/2008]
iTunes.lnk --a---- 1624 bytes [15:56 23/12/2010] [15:56 23/12/2010]
QuickTime Player.lnk --a---- 1686 bytes [15:13 23/12/2010] [15:13 23/12/2010]
Safari.lnk --a---- 1854 bytes [16:41 18/12/2008] [19:27 22/11/2010]
-= EOF =-
SystemLook 04.09.10 by jpshortstuff
Log created at 17:09 on 20/06/2011 by Rach
Administrator - Elevation successful
========== dir ==========
C:\Users\Rach\AppData\Local\Temp\smtmp - Parameters: "/s"
---Files---
None found.
C:\Users\Rach\AppData\Local\Temp\smtmp\1 d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\PAV d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Accessories d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Accessories\Accessibility d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Accessories\System Tools d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Accessories\Tablet PC d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Administrative Tools d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Adobe d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Amazon d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Amazon\Amazon MP3 Downloader d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\AVIcodec d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\BookSmart d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Delta d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Delta\DirectPlay d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Extras and Upgrades d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Games d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Google Chrome d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\HP d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\HP\Photosmart B109a-m d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\iTunes d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\LightScribe Direct Disc Labeling d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Maintenance d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Microsoft Office d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Microsoft Office\Microsoft Office 2010 Tools d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\My HP Games d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Online Services d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Panda Antivirus + Firewall 2008 d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\QuickTime d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Recovery Manager d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\RegVac Registry Cleaner d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\SharePoint d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Skype d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Startup d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\SureThing d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\1\Programs\Tablet PC d------ [12:21 18/06/2011]
C:\Users\Rach\AppData\Local\Temp\smtmp\2 d------ [12:21 18/06/2011]
Apple Safari.lnk --a---- 2265 bytes [16:41 18/12/2008] [14:42 17/02/2011]
desktop.ini --ahs-- 346 bytes [15:53 14/11/2008] [20:08 09/09/2010]
Google Chrome.lnk --a---- 1955 bytes [18:10 21/09/2010] [18:10 21/09/2010]
Internet Explorer.lnk --a---- 949 bytes [20:08 09/09/2010] [20:08 09/09/2010]
Window Switcher.lnk --a---- 240 bytes [15:53 14/11/2008] [02:42 21/01/2008]
Windows Media Player.lnk --a---- 938 bytes [14:58 16/11/2008] [14:58 16/11/2008]
C:\Users\Rach\AppData\Local\Temp\smtmp\4 d------ [12:21 18/06/2011]
BBC iPlayer Desktop.lnk --a---- 822 bytes [13:27 27/02/2010] [18:14 07/06/2011]
CleVR Stitcher.lnk --a---- 772 bytes [15:26 02/05/2011] [15:26 02/05/2011]
desktop.ini --ahs-- 174 bytes [12:50 02/11/2006] [02:43 21/01/2008]
Google Chrome.lnk --a---- 1971 bytes [18:10 21/09/2010] [17:19 15/06/2011]
HP Help and Support.lnk --a---- 1871 bytes [19:53 31/07/2008] [19:53 31/07/2008]
iTunes.lnk --a---- 1624 bytes [15:56 23/12/2010] [15:56 23/12/2010]
QuickTime Player.lnk --a---- 1686 bytes [15:13 23/12/2010] [15:13 23/12/2010]
Safari.lnk --a---- 1854 bytes [16:41 18/12/2008] [19:27 22/11/2010]
-= EOF =-
#4
Posted 20 June 2011 - 06:51 PM
Unfortunately, all backup folders in C:\Users\Rach\AppData\Local\Temp\smtmp directory are empty, so you'll have to restore everything manually.
You can restore the defaults for the Start Menu and Administrative Tools as follows:
=======================================================================================
To manually recreate "All Programs" entries, follow these steps...
In this example I'll recreate an entry for Avast antivirus program.

NOTE. Make sure, you right click on Avast program, NOT on Avast folder.

Due to the damage caused by the infection, you'll find "Target" box empty.


In case, program's link shows as (empty):


Alternatively....
...you paste that shortcut in:
(XP) - C:\Documents and Settings\All Users\Start Menu\Programs\Avast
(Vista/7) - C:\ProgramData\Start Menu\Programs\Avast
You can restore the defaults for the Start Menu and Administrative Tools as follows:
- Windows 7: Restore Default Shortcuts in Start Menu All Programs
- Vista: Restore Default Shortcuts in Start Menu Programs
- Restore the Administrative Tools folder with vista_ultimate_admintools.zip
=======================================================================================
To manually recreate "All Programs" entries, follow these steps...
- Download App Paths
- Double click on AppPaths.exe to run the program.
- Keep the program open.
In this example I'll recreate an entry for Avast antivirus program.
- Go Start>All Programs.
- Right click on Avast entry, click "Properties".

NOTE. Make sure, you right click on Avast program, NOT on Avast folder.
- You'll see this window:

Due to the damage caused by the infection, you'll find "Target" box empty.
- Go back to AppPaths window and find Avast entry.
- Right click on Avast line, click "Edit".
- A pop-up window will open:

- Highlight everything in "Path" box, right click on it, click "Copy"
- Go back to Avast "Properties" window, right click inside "Target" box, click "Paste".
- IMPORTANT! Add quotation marks at the beginning of the path and at the end
- Click OK and you're done.

In case, program's link shows as (empty):

- Open Windows Explorer, navigate to Avast folder in Program Files
- Right click on Avast ".exe" file, click "Create shortcut":

- Copy that shortcut, go back to Start menu.
- Right click on avast!Free Antivirus, click "Paste".
- You'll see Avast shortcut recreated replacing (empty) entry.
Alternatively....
...you paste that shortcut in:
(XP) - C:\Documents and Settings\All Users\Start Menu\Programs\Avast
(Vista/7) - C:\ProgramData\Start Menu\Programs\Avast
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