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Hello,

I'm running Windows XP Home Edition, and have AVG (paid version) installed, and active. AVG scans turn up nothing. I've also installed and run Malware bytes, Ad-Aware, and Spybot Search and Destroy, to no avail.

My issue is that when I use google to search (Firefox is my default browser), and click on a link within the results, I am redirected to a different site. The sites that I'm redirected to seem to always be different, and I can't see a pattern among them.

Also, I've noticed that there are two iexplore.exe processes running on my computer. They are not browsers that I am using. I kill them when I see them (they hog system resources, mostly memory), but they always re-spawn after a matter of a few minutes. I guess they could be running in service of some other legitimate program that I have installed, but I've never noticed them before, and given how big of a memory footprint they take up (sometimes over 100Mb, according to Task Manager), and what they seem to do (nothing), I'm suspicious.

Here is my DDS log:

.
DDS (Ver_2011-06-12.02) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Run by admin at 16:06:09 on 2011-06-15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.105 [GMT -4:00]
.
AV: AVG Anti-Virus *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\DYMO\DYMO Label Software\DLSService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.canoe.ca/CanoeClassic/home.html
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
EB: &Research: {ff059e31-cc5a-4e2e-bf3b-96e929d65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [DLSService] "c:\program files\dymo\dymo label software\DLSService.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\admin\startm~1\programs\startup\debrief.lnk - c:\program files\idealign\debrief\Debrief.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~3.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~3.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} - hxxp://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1203533397421
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.3.1/jinstall-131_03-win.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
TCP: DhcpNameServer = 192.168.109.1
TCP: Interfaces\{B388982A-0747-41DB-BB64-FF38BDE3D449} : DhcpNameServer = 192.168.109.1
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2010\HelpAsyncPluggableProtocol.dll
Handler: intu-res - {9CE7D474-16F9-4889-9BB9-53E2008EAE8A} - c:\program files\common files\intuit\intu-res.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\admin\application data\mozilla\firefox\profiles\d29gjgug.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://en.canoe.ca/home.html
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\javasoft\jre\1.3.1_03\bin\NPJava11.dll
FF - plugin: c:\program files\javasoft\jre\1.3.1_03\bin\NPJava12.dll
FF - plugin: c:\program files\javasoft\jre\1.3.1_03\bin\NPJava131_03.dll
FF - plugin: c:\program files\javasoft\jre\1.3.1_03\bin\NPJava32.dll
FF - plugin: c:\program files\javasoft\jre\1.3.1_03\bin\NPOJI600.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2008-7-15 52872]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-6-15 64512]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-7-15 216400]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-7-15 29584]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-7-15 243152]
R2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-6-22 308136]
R2 LicCtrlService;LicCtrl Service;c:\windows\Runservice.exe [2008-12-15 2560]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-5-25 15232]
R3 QuickBooksDB20;QuickBooksDB20;c:\progra~1\intuit\quickb~4\qbdbmgrn.exe -hvquickbooksdb20 --> c:\progra~1\intuit\quickb~4\QBDBMgrN.exe -hvQuickBooksDB20 [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-4-13 136176]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-5-25 2151128]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg9\toolbar\ToolbarBroker.exe [2010-10-26 947528]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-4-13 136176]
S3 QuickBooksDB19;QuickBooksDB19;c:\progra~1\intuit\quickb~4\qbdbmgrn.exe -hvquickbooksdb19 --> c:\progra~1\intuit\quickb~4\QBDBMgrN.exe -hvQuickBooksDB19 [?]
S3 SE2Fbus;Sony Ericsson Device 047 Driver driver (WDM);c:\windows\system32\drivers\SE2Fbus.sys [2006-5-1 61600]
S3 SE2Fmdfl;Sony Ericsson Device 047 USB WMC Modem Filter;c:\windows\system32\drivers\SE2Fmdfl.sys [2006-5-1 9360]
S3 SE2Fmdm;Sony Ericsson Device 047 USB WMC Modem Driver;c:\windows\system32\drivers\SE2Fmdm.sys [2006-5-1 97184]
S3 SE2Fmgmt;Sony Ericsson Device 047 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\SE2Fmgmt.sys [2006-5-1 88688]
S3 se2Fnd5;Sony Ericsson Device 047 USB Ethernet Emulation SEMC47 (NDIS);c:\windows\system32\drivers\se2Fnd5.sys [2006-5-1 18704]
S3 SE2Fobex;Sony Ericsson Device 047 USB WMC OBEX Interface;c:\windows\system32\drivers\SE2Fobex.sys [2006-5-1 86560]
S3 se2Funic;Sony Ericsson Device 047 USB Ethernet Emulation SEMC47 (WDM);c:\windows\system32\drivers\se2Funic.sys [2006-5-1 90800]
.
=============== Created Last 30 ================
.
2011-06-15 17:10:21 388096 ----a-r- c:\documents and settings\admin\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-06-15 17:10:16 -------- d-----w- c:\program files\Trend Micro
2011-06-15 16:54:02 -------- d-----w- c:\program files\LSoft Technologies
2011-06-15 14:06:53 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-06-15 13:56:15 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-06-15 13:55:55 -------- d-----w- c:\program files\Lavasoft
2011-06-10 18:26:35 -------- d-----w- c:\documents and settings\admin\application data\Malwarebytes
2011-06-10 18:26:09 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-06-10 18:26:07 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-06-10 18:25:54 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-06-09 16:16:21 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-06-09 16:16:21 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2011-06-09 15:35:27 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-06-09 15:35:27 -------- d-----w- c:\windows\system32\wbem\Repository
2011-05-25 16:55:03 398760 ----a-r- c:\windows\system32\cpnprt2.cid
2011-05-25 16:54:34 -------- d-----w- c:\program files\Coupons
2011-05-17 12:15:48 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
==================== Find3M ====================
.
2011-06-15 13:46:28 825 --sha-w- c:\windows\system32\mmf.sys
2011-05-05 14:47:56 243152 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2011-04-06 20:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 20:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-03-18 18:32:10 71072 ----a-w- c:\windows\CouponPrinter.ocx
.
============= FINISH: 16:09:49.65 ===============

attach.txt and ark.txt also attached for your consideration.

Thanks,

-Anthony

Hello,

I have some more info.

I ran an AVC virus scan today, and it turned up some results: 4 infections found, 2 not removed or healed. All 4 were labeled 'Trojan horse Cryptic.CYK'. Two were found in C:\WINDOWS\system32\services.exe, and the other two were found in C:\WINDOWS\explorer.exe, one each in the respective processes and files.

My problem persists.

I hope the additional info helps.

EDIT: Posts merged ~Budapest

This post has been edited by Budapest: 17 June 2011 - 06:53 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• Please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.

• The application window will appear
  
• Click the Disable button to disable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.


• Double-Click on dds.scr and a command window will appear. This is normal.
  
• Shortly after two logs will appear:
  
  • DDS.txt
    
  • Attach.txt
  
  
• A window will open instructing you save & post the logs
  
• Save the logs to a convenient place such as your desktop
  
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
  
• Now double-click on RKUnhookerLE.exe to run it.
  
• Click the Report tab, then click Scan.
  
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  
• Wait till the scanner has finished and then click File, Save Report.
  
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".

information and logs:

In your next post I need the following


• .logs from DDS
  
• log from RKUnHooker
  
• let me know of any problems you may have had

Gringo

Thank you for your assistance, Gringo. Your help is greatly appreciated.

Please see the logs you have requested below. They were all generated without incident.

.
DDS (Ver_2011-06-12.02) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Run by admin at 14:07:59 on 2011-06-21
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.102 [GMT -4:00]
.
AV: AVG Anti-Virus *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.canoe.ca/CanoeClassic/home.html
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
EB: &Research: {ff059e31-cc5a-4e2e-bf3b-96e929d65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10q_Plugin.exe -update plugin
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\admin\startm~1\programs\startup\debrief.lnk - c:\program files\idealign\debrief\Debrief.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~3.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~3.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} - hxxp://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1203533397421
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.3.1/jinstall-131_03-win.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
TCP: DhcpNameServer = 192.168.109.1
TCP: Interfaces\{B388982A-0747-41DB-BB64-FF38BDE3D449} : DhcpNameServer = 192.168.109.1
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2010\HelpAsyncPluggableProtocol.dll
Handler: intu-res - {9CE7D474-16F9-4889-9BB9-53E2008EAE8A} - c:\program files\common files\intuit\intu-res.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\admin\application data\mozilla\firefox\profiles\d29gjgug.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://en.canoe.ca/home.html
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\javasoft\jre\1.3.1_03\bin\NPJava11.dll
FF - plugin: c:\program files\javasoft\jre\1.3.1_03\bin\NPJava12.dll
FF - plugin: c:\program files\javasoft\jre\1.3.1_03\bin\NPJava131_03.dll
FF - plugin: c:\program files\javasoft\jre\1.3.1_03\bin\NPJava32.dll
FF - plugin: c:\program files\javasoft\jre\1.3.1_03\bin\NPOJI600.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2008-7-15 52872]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-6-15 64512]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-7-15 216400]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-7-15 29584]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-7-15 243152]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-5-25 15232]
S3 SE2Fbus;Sony Ericsson Device 047 Driver driver (WDM);c:\windows\system32\drivers\SE2Fbus.sys [2006-5-1 61600]
S3 SE2Fmdfl;Sony Ericsson Device 047 USB WMC Modem Filter;c:\windows\system32\drivers\SE2Fmdfl.sys [2006-5-1 9360]
S3 SE2Fmdm;Sony Ericsson Device 047 USB WMC Modem Driver;c:\windows\system32\drivers\SE2Fmdm.sys [2006-5-1 97184]
S3 SE2Fmgmt;Sony Ericsson Device 047 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\SE2Fmgmt.sys [2006-5-1 88688]
S3 se2Fnd5;Sony Ericsson Device 047 USB Ethernet Emulation SEMC47 (NDIS);c:\windows\system32\drivers\se2Fnd5.sys [2006-5-1 18704]
S3 SE2Fobex;Sony Ericsson Device 047 USB WMC OBEX Interface;c:\windows\system32\drivers\SE2Fobex.sys [2006-5-1 86560]
S3 se2Funic;Sony Ericsson Device 047 USB Ethernet Emulation SEMC47 (WDM);c:\windows\system32\drivers\se2Funic.sys [2006-5-1 90800]
.
=============== Created Last 30 ================
.
2011-06-20 17:13:07 -------- d-----w- c:\program files\iPod
2011-06-20 17:12:48 -------- d-----w- c:\program files\iTunes
2011-06-16 20:00:04 21768 ----a-w- c:\windows\system32\drivers\PROCEXP141.SYS
2011-06-16 13:32:16 105472 -c----w- c:\windows\system32\dllcache\mup.sys
2011-06-15 17:10:21 388096 ----a-r- c:\documents and settings\admin\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-06-15 17:10:16 -------- d-----w- c:\program files\Trend Micro
2011-06-15 16:54:02 -------- d-----w- c:\program files\LSoft Technologies
2011-06-15 14:06:53 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-06-15 13:56:15 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-06-15 13:55:55 -------- d-----w- c:\program files\Lavasoft
2011-06-10 18:26:35 -------- d-----w- c:\documents and settings\admin\application data\Malwarebytes
2011-06-10 18:26:09 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-06-10 18:26:07 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-06-10 18:25:54 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-06-09 16:16:21 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-06-09 16:16:21 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2011-06-09 15:35:27 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-06-09 15:35:27 -------- d-----w- c:\windows\system32\wbem\Repository
2011-05-27 13:01:42 95672 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2011-05-25 16:55:03 398760 ----a-r- c:\windows\system32\cpnprt2.cid
2011-05-25 16:54:34 -------- d-----w- c:\program files\Coupons
.
==================== Find3M ====================
.
2011-06-21 12:44:04 825 --sha-w- c:\windows\system32\mmf.sys
2011-06-15 12:51:26 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-10 12:06:08 4517664 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-05-10 12:06:08 42496 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2011-05-05 14:47:56 243152 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11:11 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys
2011-04-06 20:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 20:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
.
============= FINISH: 14:10:29.76 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-12.02)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 5/23/2006 11:36:18 AM
System Uptime: 6/21/2011 8:43:05 AM (6 hours ago)
.
Motherboard: Dell Inc. | | 0JC474
Processor: Intel® Pentium® 4 CPU 3.20GHz | Microprocessor | 3192/800mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 74 GiB total, 32.363 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1361: 3/23/2011 1:27:07 PM - System Checkpoint
RP1362: 3/24/2011 8:43:29 AM - Software Distribution Service 3.0
RP1363: 3/25/2011 10:46:01 AM - System Checkpoint
RP1364: 3/28/2011 1:25:59 PM - System Checkpoint
RP1365: 3/29/2011 1:33:29 PM - System Checkpoint
RP1366: 3/31/2011 4:10:02 PM - System Checkpoint
RP1367: 4/1/2011 4:27:54 PM - System Checkpoint
RP1368: 4/4/2011 8:39:37 AM - System Checkpoint
RP1369: 4/5/2011 8:39:53 AM - System Checkpoint
RP1370: 4/6/2011 10:15:19 AM - System Checkpoint
RP1371: 4/7/2011 10:54:26 AM - System Checkpoint
RP1372: 4/11/2011 8:23:23 AM - System Checkpoint
RP1373: 4/12/2011 12:41:24 PM - System Checkpoint
RP1374: 4/13/2011 1:06:26 PM - System Checkpoint
RP1375: 4/14/2011 1:32:17 PM - System Checkpoint
RP1376: 4/14/2011 4:54:38 PM - Software Distribution Service 3.0
RP1377: 4/18/2011 1:21:00 PM - System Checkpoint
RP1378: 4/19/2011 9:35:24 AM - Installed SyncToy 2.1 (x86)
RP1379: 4/20/2011 1:49:18 PM - System Checkpoint
RP1380: 4/21/2011 8:49:57 AM - Software Distribution Service 3.0
RP1381: 4/25/2011 8:47:27 AM - System Checkpoint
RP1382: 4/26/2011 12:35:56 PM - System Checkpoint
RP1383: 4/27/2011 1:28:02 PM - System Checkpoint
RP1384: 4/28/2011 1:59:50 PM - System Checkpoint
RP1385: 4/29/2011 5:26:41 PM - System Checkpoint
RP1386: 4/30/2011 6:15:28 PM - System Checkpoint
RP1387: 5/1/2011 7:15:27 PM - System Checkpoint
RP1388: 5/2/2011 8:47:35 AM - Software Distribution Service 3.0
RP1389: 5/3/2011 8:56:54 AM - System Checkpoint
RP1390: 5/4/2011 10:41:39 AM - System Checkpoint
RP1391: 5/5/2011 10:48:14 AM - Avg Update
RP1392: 5/6/2011 2:58:33 PM - System Checkpoint
RP1393: 5/9/2011 8:42:32 AM - System Checkpoint
RP1394: 5/10/2011 10:18:46 AM - Avg Update
RP1395: 5/11/2011 10:55:22 AM - Avg Update
RP1396: 5/12/2011 5:39:47 PM - Software Distribution Service 3.0
RP1397: 5/16/2011 9:29:09 AM - System Checkpoint
RP1398: 5/17/2011 10:23:15 AM - System Checkpoint
RP1399: 5/18/2011 1:46:30 PM - System Checkpoint
RP1400: 5/19/2011 3:27:48 PM - System Checkpoint
RP1401: 5/20/2011 4:12:43 PM - System Checkpoint
RP1402: 5/24/2011 12:59:47 PM - System Checkpoint
RP1403: 5/26/2011 10:14:44 AM - System Checkpoint
RP1404: 5/27/2011 12:13:47 PM - System Checkpoint
RP1405: 5/28/2011 12:29:53 PM - System Checkpoint
RP1406: 5/29/2011 12:53:52 PM - System Checkpoint
RP1407: 5/30/2011 1:35:07 PM - System Checkpoint
RP1408: 5/31/2011 4:38:52 PM - System Checkpoint
RP1409: 6/2/2011 8:33:09 AM - System Checkpoint
RP1410: 6/3/2011 3:05:04 PM - System Checkpoint
RP1411: 6/6/2011 1:09:44 PM - System Checkpoint
RP1412: 6/7/2011 1:34:40 PM - System Checkpoint
RP1413: 6/8/2011 5:30:22 PM - System Checkpoint
RP1414: 6/9/2011 11:32:58 AM - Restore Operation
RP1415: 6/9/2011 1:20:40 PM - Software Distribution Service 3.0
RP1416: 6/10/2011 3:39:59 PM - System Checkpoint
RP1417: 6/14/2011 3:52:14 PM - System Checkpoint
RP1418: 6/14/2011 5:29:47 PM - Removed WinZip 12.1
RP1419: 6/15/2011 9:55:15 AM - Installed Ad-Aware
RP1420: 6/15/2011 9:55:54 AM - Installed Ad-Aware
RP1421: 6/15/2011 1:10:14 PM - Installed HiJackThis
RP1422: 6/16/2011 9:43:13 AM - Software Distribution Service 3.0
RP1423: 6/20/2011 2:46:30 PM - System Checkpoint
.
==== Installed Programs ======================
.
Active@ KillDisk FREE Suite
Ad-Aware
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.3.0
Adobe Shockwave Player 11
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG 9.0
Bonjour
CCS64 V3.7
Compatibility Pack for the 2007 Office system
Coupon Printer for Windows
Critical Update for Windows Media Player 11 (KB959772)
CutePDF Writer 2.7
Debrief v2.3
Dell Driver Download Manager
Dell Resource CD
Dream64
Google Earth Plug-in
Google Update Helper
High Definition Audio Driver Package - KB835221
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Hoxs64
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections Drivers
iTunes
Java 2 Runtime Environment Standard Edition v1.3.1_03
Java Auto Updater
Java™ 6 Update 18
K-Lite Codec Pack 6.3.0 (Standard)
Lizardtech DjVu Control (autoinstall)
Malwarebytes' Anti-Malware version 1.51.0.1200
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Primary Interop Assemblies
Microsoft Office Basic Edition 2003
Microsoft Office PowerPoint Viewer 2003
Microsoft Silverlight
Microsoft Sync Framework 2.0 Core Components (x86) ENU
Microsoft Sync Framework 2.0 Provider Services (x86) ENU
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft Windows XP Video Decoder Checkup Utility
Mozilla Firefox 4.0.1 (x86 en-US)
MSN Music Assistant
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Pando Media Booster
QBFC 4.0
QuickBooks
QuickBooks Pro 2011
QuickTime
RealPlayer
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
SigmaTel Audio
Simple Sticky Notes Version 1.1
Spelling Dictionaries Support For Adobe Reader 8
Spybot - Search & Destroy
Sun ODF Plugin for Microsoft Office 3.1
SupportSoft Assisted Service
Sync Breeze 2.8.10
SyncToy 2.1 (x86)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Visual Studio 2005 Tools for Office Second Edition Runtime
WebFldrs XP
WIDCOMM Bluetooth Software
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
.
==== Event Viewer Messages From Past Week ========
.
6/17/2011 8:41:02 AM, error: Service Control Manager [7031] - The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
6/16/2011 9:47:31 AM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC80.CRT. Reference error message: The referenced assembly is not installed on your system. .
6/16/2011 9:47:31 AM, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\AVG\AVG9\avgcmgr.exe. Reference error message: The operation completed successfully. .
6/16/2011 9:47:31 AM, error: SideBySide [32] - Dependent Assembly Microsoft.VC80.CRT could not be found and Last Error was The referenced assembly is not installed on your system.
6/16/2011 11:01:37 AM, error: System Error [1003] - Error code 10000050, parameter1 ffaa1008, parameter2 00000000, parameter3 9d7053cb, parameter4 00000000.
6/16/2011 10:35:25 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
6/16/2011 10:35:25 AM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/15/2011 9:00:30 AM, error: Service Control Manager [7034] - The QuickBooksDB20 service terminated unexpectedly. It has done this 1 time(s).
6/15/2011 4:19:56 PM, error: atapi [9] - The device, \Device\Ide\IdePort1, did not respond within the timeout period.
6/14/2011 5:30:35 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
.
==== End Of File ===========================


RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2154496 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2154496 bytes
0x804D7000 RAW 2154496 bytes
0x804D7000 WMIxWDM 2154496 bytes
0xBF800000 Win32k 1859584 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF7B73000 C:\WINDOWS\system32\DRIVERS\ialmnt5.sys 1306624 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xAA6C8000 C:\WINDOWS\system32\drivers\sthda.sys 1015808 bytes (SigmaTel, Inc., NDRC)
0xF79D9000 C:\WINDOWS\system32\DRIVERS\btkrnl.sys 987136 bytes (Broadcom Corporation., Bluetooth Bus Enumerator)
0xBF077000 C:\WINDOWS\System32\ialmdd5.DLL 929792 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0xF83D0000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0x9D8F9000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF7953000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xAA008000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0x9D698000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xBF15A000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0x9CE70000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xA9FCE000 C:\WINDOWS\System32\Drivers\avgtdix.sys 237568 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher)
0xBF042000 C:\WINDOWS\System32\ialmdev5.DLL 217088 bytes (Intel Corporation, Component GHAL Driver)
0x9D8C5000 C:\WINDOWS\System32\Drivers\avgldx86.sys 212992 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver)
0xF8506000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0x9D790000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF83A3000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0x9D969000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF7B37000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0x9D9B6000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF7AED000 C:\WINDOWS\system32\DRIVERS\e100b325.sys 155648 bytes (Intel Corporation, Intel® PRO/100 Adapter NDIS 5.1 driver)
0xA4776000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0x9D674000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xAA6A4000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF7B13000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF7ACA000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0x9D994000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xBF020000 C:\WINDOWS\System32\ialmdnt5.dll 139264 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0x806E5000 ACPI_HAL 134400 bytes
0x806E5000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF8486000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF84D6000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF8389000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF84BE000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0x9D8AD000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF84A6000 C:\WINDOWS\System32\Drivers\SCSIPORT.SYS 98304 bytes (Microsoft Corporation, SCSI Port Driver)
0xF845D000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF79C2000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x9D4CF000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF7B5F000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xAA177000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF8474000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF84F5000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF79B1000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF8815000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF86F5000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF8795000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF8685000 Lbd.sys 61440 bytes (Lavasoft AB, Boot Driver)
0xF8705000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0x9EAC2000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF8785000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 57344 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF8675000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF8715000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF8655000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF8695000 avgrkx86.sys 49152 bytes (AVG Technologies CZ, s.r.o., AVG Anti-Rootkit Driver)
0xF8735000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xA066F000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF86E5000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF8645000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF8725000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF8635000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF8765000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF8755000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0x9C6C0000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0xF8665000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xA6937000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF86D5000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF8745000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xA067F000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA6947000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF88C5000 cercsr6.sys 32768 bytes (Adaptec, Inc., DELL CERC SATA1.5/6ch Miniport Driver)
0xF8915000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xA77CB000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xF89B5000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF89BD000 C:\WINDOWS\system32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xF88F5000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xA1285000 C:\DOCUME~1\admin\LOCALS~1\Temp\mbr.sys 28672 bytes
0xF88B5000 C:\WINDOWS\System32\Drivers\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xA0767000 C:\WINDOWS\System32\Drivers\avgmfx86.sys 24576 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver)
0xF89C5000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xF8A1D000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF89E5000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF89AD000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF88FD000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF8A3D000 C:\WINDOWS\system32\DRIVERS\flpydisk.sys 20480 bytes (Microsoft Corporation, Floppy Driver)
0xF8905000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF88BD000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF89D5000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF89DD000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF89CD000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0x9EF7C000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xA1829000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF8334000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xA23FC000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF8A45000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF8354000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xA77A7000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xF7FE2000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF833C000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF8AED000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF8B79000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0x9F6C2000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF8B77000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF8B39000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF8B35000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF8B7B000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF8B7D000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF8B63000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF8B65000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF8B37000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF8C13000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0x9EA1A000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF8CC5000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF8BFD000 PCIIde.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================
0x82D27A91 Unknown page with executable code, 1391 bytes
0x82D26288 Unknown page with executable code, 3448 bytes
0x82D28191 Unknown page with executable code, 3695 bytes
0xF8655000 WARNING: Virus alike driver modification [VolSnap.sys], 53248 bytes
0x82D2AE7A Unknown thread object [ ETHREAD 0x82C8FB58 ] TID: 124, 600 bytes
0x82D2D008 Unknown thread object [ ETHREAD 0x82C8F8E0 ] TID: 128, 600 bytes
0x82D2CCDC Unknown page with executable code, 804 bytes

This post has been edited by dibatti: 21 June 2011 - 01:26 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

AVG right now is very hard to shut down long enough to run our scans and is actively going after some of our tools - for this reason we are going to have to remove it until we are finished

I would like you to uninstall AVG and run their AVG removal tool - 32 bit



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Combofix looks like it did the trick. When I click my google search results, I end up where I expect to. Also, those rogue iexplore.exe processes are gone.

Hooray!

The first time I tried to run Combofix, it hung. I had to reboot the system. Even though I had disabled Ad-Aware, I had a hunch that it was creating the difficulty with Combofix, so I uninstalled it, and tried Combofix again. That seemed to do the trick.

Please see the Combofix log below. I will await further instructions from you before I begin cleanup (i.e. - getting rid of all of these scripts and logs from my desktop, reintalling AVG, etc.)

I'm actually at work now, and I'm leaving very shortly, so I won't be completing any directions you give me until tomorrow.

Thanks again for all of your assistance.


ComboFix 11-06-21.05 - admin 06/21/2011 16:29:34.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.271 [GMT -4:00]
Running from: c:\documents and settings\admin\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\admin\WINDOWS
c:\windows\winhelp.ini
.
Infected copy of c:\windows\system32\drivers\volsnap.sys was found and disinfected
Restored copy from - Kitty had a snack
.
((((((((((((((((((((((((( Files Created from 2011-05-21 to 2011-06-21 )))))))))))))))))))))))))))))))
.
.
2011-06-20 17:13 . 2011-06-20 17:13 -------- d-----w- c:\program files\iPod
2011-06-20 17:12 . 2011-06-20 17:14 -------- d-----w- c:\program files\iTunes
2011-06-17 12:57 . 2011-06-17 12:58 -------- d-----w- c:\program files\Common Files\Adobe
2011-06-16 20:00 . 2011-06-16 20:00 21768 ----a-w- c:\windows\system32\drivers\PROCEXP141.SYS
2011-06-16 13:32 . 2011-04-21 13:37 105472 -c----w- c:\windows\system32\dllcache\mup.sys
2011-06-15 17:21 . 2011-06-15 17:21 -------- d-----w- c:\documents and settings\LocalService\Application Data\Apple Computer
2011-06-15 17:10 . 2011-06-15 17:10 388096 ----a-r- c:\documents and settings\admin\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-06-15 17:10 . 2011-06-15 17:10 -------- d-----w- c:\program files\Trend Micro
2011-06-15 16:54 . 2011-06-15 16:54 -------- d-----w- c:\program files\LSoft Technologies
2011-06-15 14:06 . 2011-06-15 14:06 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-06-15 13:58 . 2011-06-15 13:58 -------- d-sh--w- c:\documents and settings\QBDataServiceUser20\IETldCache
2011-06-15 13:55 . 2011-06-15 13:56 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2011-06-10 18:26 . 2011-06-10 18:26 -------- d-----w- c:\documents and settings\admin\Application Data\Malwarebytes
2011-06-10 18:26 . 2011-05-29 13:11 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-06-10 18:26 . 2011-06-10 18:26 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-06-10 18:25 . 2011-06-10 18:26 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-06-09 16:16 . 2011-06-13 15:02 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2011-06-09 16:16 . 2011-06-13 15:00 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-06-09 15:35 . 2011-06-09 15:35 -------- d-----w- c:\windows\system32\wbem\Repository
2011-05-27 13:01 . 2011-05-27 13:01 95672 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
2011-05-25 16:55 . 2011-05-25 16:55 398760 ----a-r- c:\windows\system32\cpnprt2.cid
2011-05-25 16:54 . 2011-05-25 16:54 -------- d-----w- c:\program files\Coupons
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-06-21 19:39 . 2011-05-17 12:15 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-10 12:06 . 2010-02-16 16:49 42496 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2011-05-10 12:06 . 2010-02-16 16:49 4517664 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-05-02 15:31 . 2006-05-23 15:32 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 16:19 . 2004-08-04 12:00 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-25 16:11 . 2004-08-04 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11 . 2004-08-04 12:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11 . 2004-08-04 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01 . 2004-08-04 12:00 385024 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37 . 2004-08-04 12:00 105472 ----a-w- c:\windows\system32\drivers\mup.sys
2011-04-06 20:20 . 2011-04-06 20:20 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 20:20 . 2011-04-06 20:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-05-06 15:01 . 2011-05-06 15:01 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-06-24 198160]
"Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2008-11-18 623880]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2011-05-27 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-06-07 421160]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http:" [X]
.
c:\documents and settings\admin\Start Menu\Programs\Startup\
Debrief.lnk - c:\program files\Idealign\Debrief\Debrief.exe [2010-7-22 6079920]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2009-6-20 607584]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2011-1-21 984408]
Shortcut to QBServerUtilityMgr.exe.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBServerUtilityMgr.exe [2011-1-21 161112]
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2010\\QBDBMgrN.exe"=
"c:\\Program Files\\Pando Networks\\Media Booster\\PMB.exe"=
"c:\\Program Files\\Google\\Google Earth\\plugin\\geplugin.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"57181:TCP"= 57181:TCP:Pando Media Booster
"57181:UDP"= 57181:UDP:Pando Media Booster
.
R3 QuickBooksDB20;QuickBooksDB20;c:\progra~1\Intuit\QUICKB~4\QBDBMgrN.exe -hvQuickBooksDB20 --> c:\progra~1\Intuit\QUICKB~4\QBDBMgrN.exe -hvQuickBooksDB20 [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [4/13/2011 9:46 AM 136176]
S2 LicCtrlService;LicCtrl Service;c:\windows\Runservice.exe [12/15/2008 4:09 PM 2560]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [4/13/2011 9:46 AM 136176]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys --> c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [?]
S3 QuickBooksDB19;QuickBooksDB19;c:\progra~1\Intuit\QUICKB~4\QBDBMgrN.exe -hvQuickBooksDB19 --> c:\progra~1\Intuit\QUICKB~4\QBDBMgrN.exe -hvQuickBooksDB19 [?]
S3 SE2Fbus;Sony Ericsson Device 047 Driver driver (WDM);c:\windows\system32\drivers\SE2Fbus.sys [5/1/2006 1:32 PM 61600]
S3 SE2Fmdfl;Sony Ericsson Device 047 USB WMC Modem Filter;c:\windows\system32\drivers\SE2Fmdfl.sys [5/1/2006 1:32 PM 9360]
S3 SE2Fmdm;Sony Ericsson Device 047 USB WMC Modem Driver;c:\windows\system32\drivers\SE2Fmdm.sys [5/1/2006 1:33 PM 97184]
S3 SE2Fmgmt;Sony Ericsson Device 047 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\SE2Fmgmt.sys [5/1/2006 1:33 PM 88688]
S3 se2Fnd5;Sony Ericsson Device 047 USB Ethernet Emulation SEMC47 (NDIS);c:\windows\system32\drivers\se2Fnd5.sys [5/1/2006 1:31 PM 18704]
S3 SE2Fobex;Sony Ericsson Device 047 USB WMC OBEX Interface;c:\windows\system32\drivers\SE2Fobex.sys [5/1/2006 1:34 PM 86560]
S3 se2Funic;Sony Ericsson Device 047 USB Ethernet Emulation SEMC47 (WDM);c:\windows\system32\drivers\se2Funic.sys [5/1/2006 1:31 PM 90800]
.
Contents of the 'Scheduled Tasks' folder
.
2011-06-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-04-13 13:46]
.
2011-06-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-04-13 13:46]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.canoe.ca/CanoeClassic/home.html
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: DhcpNameServer = 192.168.109.1
FF - ProfilePath - c:\documents and settings\admin\Application Data\Mozilla\Firefox\Profiles\d29gjgug.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://en.canoe.ca/home.html
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-updateMgr - c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe
HKLM-Run-QuickTime Task - c:\program files\QuickTime\QTTask.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-06-21 16:40
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\LicCtrl\LicCtrl\LicCtrl\LicCtrl*lkzs$i&#&y@^t! #^$ g9^$&pgb SDB36o \EC1A69D1C0948222]
"1"=hex:b0,cd,e0,26,42,20,9e,7c,08,f1,c1,23,e7,41,66,ec,04,7d,73,7b,41,5e,94,
fd
"2"=hex:d7,7a,ea,31,a0,f7,22,dd,b6,43,6f,32,07,8b,4a,0a,e2,6f,a8,1b,53,71,0d,
78,d5,ad,68,1b,c8,4a,9b,03
"3"=hex:b0,cd,e0,26,42,20,9e,7c,08,f1,c1,23,e7,41,66,ec,aa,6b,6f,c8,5d,d1,dd,
70,c8,0c,a2,71,14,a4,b5,05,7d,2c,84,8d,ff,2b,de,6d,f8,f2,70,94,19,43,ce,bd,\
.
[HKEY_LOCAL_MACHINE\software\LicCtrl\LicCtrl\LicCtrl\LicCtrl*lkzs$i&#&y@^t! #^$ g9^$&pgb SDB36o \EC1A69D1C0948222\48236A7EED3B8895E98434D6DCE253AC]
"1"=hex:08,26,de,b9,bd,1e,cc,2a,55,96,fd,b8,7e,1b,23,82,71,bb,5a,5f,e0,12,25,
42,0c,3f,30,d4,d3,b8,cd,35,d5,a9,6f,e0,2c,05,4e,14
"2"=hex:58,92,5a,34,3f,c6,a5,c5
"3"=hex:b6,53,42,cc,69,58,61,b7,df,06,4f,28,f8,a9,c4,d1,cc,ad,79,8a,36,ef,3a,
a9,6c,13,47,1d,9a,50,3d,b4,2c,c8,88,59,ee,e9,66,f7,82,a5,7f,a3,14,c1,29,d3,\
"4"=hex:2f,ad,a2,e7,8a,bf,05,5e
"5"=hex:bf,e5,23,7b,b0,66,d6,fc,b8,e8,6b,a0,96,52,f7,32,80,09,8f,24,b7,b3,55,
1a,98,d1,47,16,02,43,61,1c,b9,d5,8f,2a,7b,81,b1,fb,95,22,f8,b3,2c,53,9d,ae,\
"6"=hex:bf,e5,23,7b,b0,66,d6,fc,bc,64,22,fb,7e,d3,39,3e,a3,00,33,13,c0,21,f4,
51,6c,4e,0c,96,e2,dd,ad,8a,b6,c4,05,e8,5a,bd,9a,e9,d4,1a,3d,68,9d,00,32,20
"7"=hex:08,26,de,b9,bd,1e,cc,2a,55,96,fd,b8,7e,1b,23,82,71,bb,5a,5f,e0,12,25,
42,0c,3f,30,d4,d3,b8,cd,35,61,5a,c0,6c,22,7e,83,13,6e,44,91,28,69,cc,01,dd
"8"=hex:9d,9e,b2,b9,a7,a5,f4,ae,4d,29,c2,a3,c0,78,c4,c5,73,7e,45,c6,9f,9e,10,
63,a0,2f,06,c2,a3,e9,62,70,d1,3e,e6,57,b7,98,40,c9,e4,cc,88,e6,39,d6,95,f5,\
"9"=hex:81,20,8f,ab,28,6a,52,9c
"18"=hex:70,56,26,33,e3,20,f8,ab
"10"=hex:59,c8,db,4e,44,81,2c,dd
"11"=hex:81,20,8f,ab,28,6a,52,9c
"12"=hex:81,20,8f,ab,28,6a,52,9c
"13"=hex:81,20,8f,ab,28,6a,52,9c
"14"=hex:81,20,8f,ab,28,6a,52,9c
"24"=hex:81,20,8f,ab,28,6a,52,9c
"26"=hex:81,20,8f,ab,28,6a,52,9c
"27"=hex:81,20,8f,ab,28,6a,52,9c
"19"=hex:81,20,8f,ab,28,6a,52,9c
"22"=hex:81,20,8f,ab,28,6a,52,9c
.
Completion time: 2011-06-21 16:44:52
ComboFix-quarantined-files.txt 2011-06-21 20:44
.
Pre-Run: 35,915,456,512 bytes free
Post-Run: 36,473,942,016 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
.
- - End Of File - - F8363BC6631B0F4D93CD128293D15C04

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 8.3.0

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  
• An update should begin;
  
• follow the prompts

Clear your Java Cache

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
  
  • On the General tab, under Temporary Internet Files, click the Settings button.
    
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and Applets
    Trace and Log Files
    
    
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    
  • Click OK to leave the Temporary Files Window
    
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM


• Double-click mbam icon
  
• go to the update tab at the top
  
• click on check for updates
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hello,

The computer is running great. It seems to be quite a bit faster, although I suspect that has something to do with the fact that AVG isn't installed yet.

I followed all of your instructions EXCEPT for updating Java. I was unable to do so, as I did not have an update tab on my Java Console from Control Panel. I'm sure you will be able to advise me as to how to proceed from here.

Outside of that, everything is great. Here are the logs you requested:

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6918

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/22/2011 9:52:31 AM
mbam-log-2011-06-22 (09-52-31).txt

Scan type: Quick scan
Objects scanned: 200991
Time elapsed: 4 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:05:06 AM, on 6/22/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.canoe.ca/CanoeClassic/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAC0ATgBLAEUATABHAC0AQwA3ADMANwBRAC0AOQAyAEEAVABBAC0AMABMADkAUABFAC0ASgAwADAAQgA4AA"&"inst=NwA2AC0ANQAwADgANAAyADMANgAxADEALQBVADkAMAArADEALQBUAFAAKwAxAC0AWABPADMANgArADEALQBUAEIAOQArADIALQBOADEARAArADEALQBQAEwAKwA5AC0AQwBJAEEAOQAwACsAMgAtAEQARABUACsAMAA"&"prod=92"&"ver=9.0.894
O4 - HKUS\S-1-5-21-790525478-854245398-725345543-1009\..\RunOnce: [avg_spchecker] "C:\Program Files\AVG\AVG9\Notification\SPChecker1.exe" /start (User 'QBDataServiceUser20')
O4 - Startup: Debrief.lnk = C:\Program Files\Idealign\Debrief\Debrief.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Shortcut to QBServerUtilityMgr.exe.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBServerUtilityMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1203533397421
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: QuickBooksDB19 - Intuit, Inc. - C:\PROGRA~1\Intuit\QUICKB~4\QBDBMgrN.exe
O23 - Service: QuickBooksDB20 - Intuit, Inc. - C:\PROGRA~1\Intuit\QUICKB~4\QBDBMgrN.exe

--
End of file - 8010 bytes

Greetings

After the Eset scan go ahead and install this better antivirus

Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.


:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
  O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
  O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
  O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
  O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAC0ATgBLAEUATABHAC0AQwA3ADMANwBRAC0AOQAyAEEAVABBAC0AMABMADkAUABFAC0ASgAwADAAQgA4AA"&"inst=NwA2AC0ANQAwADgANAAyADMANgAxADEALQBVADkAMAArADEALQBUAFAAKwAxAC0AWABPADMANgArADEALQBUAEIAOQArADIALQBOADEARAArADEALQBQAEwAKwA5AC0AQwBJAEEAOQAwACsAMgAtAEQARABUACsAMAA"&"prod=92"&"ver=9.0.894 <http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAC0ATgBLAEUATABHAC0AQwA3ADMANwBRAC0AOQAyAEEAVABBAC0AMABMADkAUABFAC0ASgAwADAAQgA4AA%22&%22inst=NwA2AC0ANQAwADgANAAyADMANgAxADEALQBVADkAMAArADEALQBUAFAAKwAxAC0AWABPADMANgArADEALQBUAEIAOQArADIALQBOADEARAArADEALQBQAEwAKwA5AC0AQwBJAEEAOQAwACsAMgAtAEQARABUACsAMAA%22&%22prod=92%22&%22ver=9.0.894>
  O4 - HKUS\S-1-5-21-790525478-854245398-725345543-1009\..\RunOnce: [avg_spchecker] "C:\Program Files\AVG\AVG9\Notification\SPChecker1.exe" /start (User 'QBDataServiceUser20')
  O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
  O4 - Global Startup: Shortcut to QBServerUtilityMgr.exe.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBServerUtilityMgr.exe
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

My ESET scan is currently running, but it looks like it will take some time to complete, so I will post the results tomorrow. Just a couple of quick questions for now:

- Is updating my Java an issue? If so, how do I do it? Should I uninstall & reinstall? Please let me know
- You suggested that I install Microsoft Security Essentials. Should I do that in addition to AVG, or instead of AVG?

Thanks.

Hello

uninstall the old java and reinstall from here

Install Java:

Please go here to install Java

• click on the Free Java Download Button
  
• click on Agree and start Free download
  
• click on Run
  
• click on run again
  
• click on install
  
• when install is complete click on close

and drop avg and use MSE



gringo

ESET reported that it found a threat. The log is below. I'm going to do the Java and MSE installs right now:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6427
# api_version=3.0.2
# EOSSerial=9e33abff0a8a174caffe882e8c93b099
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-06-22 09:54:50
# local_time=2011-06-22 05:54:50 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=1026 16777214 0 2 51547335 51547335 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=78931
# found=1
# cleaned=0
# scan_time=4254
C:\System Volume Information\_restore{222C9BC6-4322-4C84-8EC1-77E9A06185C6}\RP1426\A0106073.sys Win32/Olmasco.E trojan (unable to clean) 00000000000000000000000000000000 I

Hello

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
  
• Click the Re-enable button to re-enable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

Gringo,

Thanks again for all of your help. I've gone through all of your steps, and everything looks good.

I do have one final question for you, but after you've answered it, I think you'll be fine to close off this thread:

Which of the above steps flushes out my old system restore points, and creates a new one?

Thanks again,

-Anthony

uninstalling combofix does this during the uninstalling


gringo

Hello,

Just FYI, I just tried to access system restore, and my computer reported that it was turned off. Perhaps the uninstall of Combofix only did half of its job?

In any event, I turned it back on, and manually created a new restore point.

That was the last item on my checklist. My computer is running great. Thanks again for all of your help.

-Anthony

This post has been edited by dibatti: 24 June 2011 - 08:07 AM