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Infected with google redirect virus, i believe.

#1 User is offline   keikace 

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  • Joined: 14-June 11

Posted 14 June 2011 - 05:22 PM

hi i had been infected with a virus 5 days ago. at first i was having ide/sata error, the virus hid everything including my hard drive. i followed bleeping computer's instruction on how to get rid of it.

After following the intruction, i tried to going online and was introduced with this new virus. It redirects me whenenver i opened a link. i tried dl several fixes but not of them would run.

i went to my system32/driver i found this file diskdump.sys

Now my computer is slower than ever and could barely do any reasearch work.

hoping you could help me with this.

Thanks in advance.

here are my logs

dds.txt

.
DDS (Ver_2011-06-12.02) - NTFSx86
Internet Explorer: 8.0.7600.16385
Run by Nathalie at 16:49:04 on 2011-06-14
Microsoft Windows 7 Starter 6.1.7600.0.1252.1.1033.18.1013.54 [GMT -7:00]
.
AV: AVG Internet Security 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Internet Security 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: AVG Firewall *Enabled* {621CC794-9486-F902-D092-0484E8EA828B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\conhost.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\IObit\Advanced SystemCare 4\ASCService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\Dell DataSafe Local Backup\Toaster.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Battery Meter\BTMeter.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\WSED\WSED.exe
C:\Program Files\CapsLKNotify\CapsLKNotify.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\DAEMON Tools Lite\DTLite.exe
C:\Users\Nathalie\AppData\Local\Google\Update\1.3.21.57\GoogleCrashHandler.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASCTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\conhost.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\AVG\AVG10\avgam.exe
C:\Program Files\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\AVG\AVG10\avgchsvx.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgfws.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Dell Support Center\imstrayicon.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com
mDefault_Page_URL = hxxp://www.yahoo.com
mStart Page = hxxp://www.yahoo.com
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
mURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~3\office14\GROOVEEX.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL
BHO: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uRun: [Google Update] "c:\users\nathalie\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe"
uRun: [Advanced SystemCare 4] "c:\program files\iobit\advanced systemcare 4\ASCTray.exe"
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\program files\dell\dell wireless wlan card\WLTRAY.exe
mRun: [BTMeter] c:\program files\battery meter\BTMeter.exe
mRun: [WSED] c:\program files\wsed\WSED.exe
mRun: [CapsLKNotify] c:\program files\capslknotify\CapsLKNotify.exe
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRunOnce: [Launcher] c:\program files\dell datasafe local backup\components\scheduler\Launcher.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{55780258-AC7D-47E6-8B4E-A202DDEC870B} : DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{55780258-AC7D-47E6-8B4E-A202DDEC870B}\26564737971637471627D27657563747 : DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{55780258-AC7D-47E6-8B4E-A202DDEC870B}\35C6565607F594E6E6 : DhcpNameServer = 172.16.0.1
TCP: Interfaces\{55780258-AC7D-47E6-8B4E-A202DDEC870B}\B45494B4143454D2651494F4F5E4564777F627B6 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{55780258-AC7D-47E6-8B4E-A202DDEC870B}\C696E6B6379737 : DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{55780258-AC7D-47E6-8B4E-A202DDEC870B}\F63716D61613 : DhcpNameServer = 209.18.47.61 209.18.47.62
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\program files\cozi express\CoziProtocolHandler.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~3\office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [2009-6-26 13680]
R1 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwd6x.sys [2010-7-12 54112]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-12-8 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-12 299984]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2011-4-3 218688]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 21072]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2010-2-1 143840]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2010-2-1 174592]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-2-1 189440]
.
=============== Created Last 30 ================
.
2011-06-13 05:41:16 -------- d-----w- c:\programdata\IObit
2011-06-13 03:50:37 -------- d-----w- c:\program files\VideoLAN
2011-06-13 03:48:39 -------- d-----w- c:\users\nathalie\appdata\roaming\IObit
2011-06-13 03:48:35 -------- d-----w- c:\program files\IObit
2011-06-09 18:59:42 -------- d-----w- c:\users\nathalie\appdata\roaming\AVG10
2011-06-09 18:55:51 -------- d--h--w- c:\programdata\Common Files
2011-06-09 18:55:36 -------- d-----w- c:\programdata\AVG Security Toolbar
2011-06-09 18:52:18 -------- d-----w- c:\windows\system32\drivers\AVG
2011-06-09 18:52:18 -------- d-----w- c:\programdata\AVG10
2011-06-09 18:50:37 -------- d-----w- c:\program files\AVG
2011-06-09 18:34:14 6962000 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{b0cbb033-8372-4004-8d9f-19b5676eec1e}\mpengine.dll
2011-06-08 18:44:58 -------- d-----w- c:\programdata\Hitman Pro
2011-06-08 07:50:18 -------- d-----w- c:\users\nathalie\appdata\roaming\Malwarebytes
2011-06-08 07:50:09 -------- d-----w- c:\programdata\Malwarebytes
2011-05-25 17:49:36 -------- d-----w- c:\program files\Dell Support Center
2011-05-25 17:33:47 -------- d-----w- c:\program files\Coupons
2011-05-25 15:54:10 26496 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2011-05-24 16:34:22 123904 ----a-w- c:\windows\system32\poqexec.exe
.
==================== Find3M ====================
.
2011-04-09 06:13:06 3957632 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-04-09 06:13:06 3901824 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-04-04 03:30:11 218688 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys
2011-03-25 03:06:46 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2011-03-25 03:06:25 284160 ----a-w- c:\windows\system32\drivers\usbport.sys
2011-03-25 03:06:23 75776 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-03-25 03:06:12 43008 ----a-w- c:\windows\system32\drivers\usbehci.sys
2011-03-25 03:06:11 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2011-03-25 03:06:10 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2011-03-25 03:06:06 5888 ----a-w- c:\windows\system32\drivers\usbd.sys
2011-03-18 18:32:10 71072 ----a-w- c:\windows\CouponPrinter.ocx
.
============= FINISH: 16:52:10.26 ===============

Attached File(s)

  • Attached File  Attach.txt (6.05K)
    Number of downloads: 1
  • Attached File  Ark.txt (15.62K)
    Number of downloads: 1

This post has been edited by keikace: 14 June 2011 - 06:44 PM

#2 User is online   gringo_pr 

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Posted 14 June 2011 - 06:43 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

I would like to get a better look at your system, please do the following so I can get some more detailed logs.


DeFogger:

    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK

    Do not re-enable these drivers until otherwise instructed.

IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Download DDS:

    Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt

    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".

information and logs:

    In your next post I need the following

      1.logs from DDS
      2.RKUnHooker
      3.let me know of any problems you may have had


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#3 User is offline   keikace 

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Posted 14 June 2011 - 06:48 PM

hi i have added the logs and did use gmer from the preparation guide. i will dl the unhooker. and post it.

#4 User is online   gringo_pr 

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Posted 14 June 2011 - 06:53 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

AVG right now is very hard to shut down long enough to run our scans and is actively going after some of our tools - for this reason we are going to have to remove it until we are finished

I would like you to uninstall AVG and run their AVG removal tool - 32 bit



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.


1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

    In your next post I need the following

  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#5 User is offline   keikace 

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Posted 14 June 2011 - 06:58 PM

here is the report from unhooker. thanks a bunch!

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows 7
Version 6.1.7600
Number of processors #2
==============================================
>Drivers
==============================================
0x8C839000 C:\Windows\system32\DRIVERS\igdkmd32.sys 5279744 bytes (Intel Corporation, Intel Graphics Kernel Mode Driver)
0x81A52000 C:\Windows\system32\ntkrnlpa.exe 4259840 bytes (Microsoft Corporation, NT Kernel & System)
0x81A52000 PnpManager 4259840 bytes
0x81A52000 RAW 4259840 bytes
0x81A52000 WMIxWDM 4259840 bytes
0x8D605000 C:\Windows\system32\drivers\RTKVHDA.sys 2797568 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0x8CE01000 C:\Windows\system32\DRIVERS\bcmwl6.sys 2519040 bytes (Broadcom Corporation, Broadcom 802.11 Network Adapter wireless driver)
0x8F980000 Win32k 2404352 bytes
0x8F980000 C:\Windows\System32\win32k.sys 2404352 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x89A35000 C:\Windows\System32\drivers\tcpip.sys 1347584 bytes (Microsoft Corporation, TCP/IP Driver)
0x86035000 C:\Windows\System32\Drivers\Ntfs.sys 1241088 bytes (Microsoft Corporation, NT File System Driver)
0x8CD42000 C:\Windows\System32\drivers\dxgkrnl.sys 749568 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x8623F000 C:\Windows\system32\drivers\ndis.sys 749568 bytes (Microsoft Corporation, NDIS 6.20 driver)
0x85D12000 C:\Windows\system32\CI.dll 700416 bytes (Microsoft Corporation, Code Integrity Module)
0xA8235000 C:\Windows\system32\drivers\peauth.sys 618496 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0xA486D000 C:\Windows\system32\drivers\HTTP.sys 544768 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x85C3F000 C:\Windows\system32\mcupdate_GenuineIntel.dll 491520 bytes (Microsoft Corporation, Intel Microcode Update Library)
0x85E2D000 C:\Windows\system32\drivers\Wdf01000.sys 462848 bytes (Microsoft Corporation, Kernel Mode Driver Framework Runtime)
0x861A2000 C:\Windows\System32\Drivers\cng.sys 380928 bytes (Microsoft Corporation, Kernel Cryptography, Next Generation)
0x89532000 C:\Windows\system32\drivers\afd.sys 368640 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xA8385000 C:\Windows\System32\DRIVERS\srv.sys 335872 bytes (Microsoft Corporation, Server driver)
0xA830E000 C:\Windows\System32\DRIVERS\srv2.sys 323584 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x8D07D000 C:\Windows\system32\drivers\USBPORT.SYS 307200 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x85F6E000 C:\Windows\System32\drivers\volmgrx.sys 307200 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x85EAC000 C:\Windows\system32\DRIVERS\ACPI.sys 294912 bytes (Microsoft Corporation, ACPI Driver for NT)
0x894EA000 C:\Windows\system32\DRIVERS\avgtdix.sys 294912 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher)
0xA4804000 C:\Windows\system32\DRIVERS\nwifi.sys 286720 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0x8937D000 C:\Windows\system32\DRIVERS\usbhub.sys 278528 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x85CD0000 C:\Windows\system32\CLFS.SYS 270336 bytes (Microsoft Corporation, Common Log File System Driver)
0x89202000 C:\Windows\system32\DRIVERS\rdbss.sys 266240 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xA49B7000 C:\Windows\system32\DRIVERS\udfs.sys 262144 bytes (Microsoft Corporation, UDF File System Driver)
0x86359000 C:\Windows\system32\DRIVERS\volsnap.sys 258048 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x862F6000 C:\Windows\system32\drivers\NETIO.SYS 253952 bytes (Microsoft Corporation, Network I/O Subsystem)
0x89289000 C:\Windows\system32\DRIVERS\avgldx86.sys 245760 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver)
0x895B9000 C:\Windows\system32\DRIVERS\dtsoftbus01.sys 241664 bytes (DT Soft Ltd, DAEMON Tools Virtual Bus Driver)
0xA4940000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 241664 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x8C800000 C:\Windows\System32\drivers\dxgmms1.sys 233472 bytes (Microsoft Corporation, DirectX Graphics MMS)
0x81A1B000 ACPI_HAL 225280 bytes
0x81A1B000 C:\Windows\system32\halmacpi.dll 225280 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x8D100000 C:\Windows\system32\DRIVERS\SynTP.sys 225280 bytes (Synaptics Incorporated, Synaptics Touchpad Driver)
0x85DBD000 C:\Windows\system32\drivers\fltmgr.sys 212992 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x89349000 C:\Windows\system32\DRIVERS\ks.sys 212992 bytes (Microsoft Corporation, Kernel CSA Library)
0x86200000 C:\Windows\System32\DRIVERS\fvevol.sys 204800 bytes (Microsoft Corporation, BitLocker Drive Encryption Driver)
0x89A00000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x89B7E000 C:\Windows\System32\drivers\fwpkclnt.sys 200704 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x8D8B0000 C:\Windows\system32\drivers\portcls.sys 192512 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x863A0000 C:\Windows\System32\drivers\rdyboost.sys 184320 bytes (Microsoft Corporation, ReadyBoost Driver)
0x86164000 C:\Windows\System32\Drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0xA8200000 C:\Windows\System32\Drivers\fastfat.SYS 172032 bytes (Microsoft Corporation, Fast FAT File System Driver)
0x85F05000 C:\Windows\system32\DRIVERS\pci.sys 172032 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xA835D000 C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys 163840 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Driver.)
0x85C11000 C:\Windows\system32\DRIVERS\CLASSPNP.SYS 151552 bytes (Microsoft Corporation, SCSI Class System Dll)
0x86334000 C:\Windows\System32\Drivers\ksecpkg.sys 151552 bytes (Microsoft Corporation, Kernel Security Support Provider Interface Packages)
0x8D933000 C:\Windows\system32\DRIVERS\CtClsFlt.sys 147456 bytes (Creative Technology Ltd., Video Class Upper Filter Driver)
0x8D90F000 C:\Windows\System32\Drivers\usbvideo.sys 147456 bytes (Microsoft Corporation, USB Video Class Driver)
0x85FD8000 C:\Windows\system32\DRIVERS\ataport.SYS 143360 bytes (Microsoft Corporation, ATAPI Driver Extension)
0xA491D000 C:\Windows\system32\DRIVERS\mrxsmb.sys 143360 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x8D188000 C:\Windows\system32\DRIVERS\ndiswan.sys 139264 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA82D6000 C:\Windows\System32\DRIVERS\srvnet.sys 135168 bytes (Microsoft Corporation, Server Network driver)
0x892C5000 C:\Windows\system32\DRIVERS\tunnel.sys 135168 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8948B000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0x893D2000 C:\Windows\system32\DRIVERS\cdrom.sys 126976 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0x892F8000 C:\Windows\system32\DRIVERS\HDAudBus.sys 126976 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x8958C000 C:\Windows\system32\DRIVERS\pacer.sys 126976 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x8F820000 C:\Windows\System32\cdd.dll 122880 bytes (Microsoft Corporation, Canonical Display Driver)
0x8D9CD000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0xA497B000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 110592 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x8D957000 C:\Windows\system32\drivers\WudfPf.sys 106496 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)
0xA48F2000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x8D8DF000 C:\Windows\system32\drivers\drmk.sys 102400 bytes (Microsoft Corporation, Microsoft Trusted Audio Drivers)
0x89317000 C:\Users\Nathalie\AppData\Local\Temp\uwlyikow.sys 102400 bytes
0x89263000 C:\Windows\System32\Drivers\dfsc.sys 98304 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x8D0DB000 C:\Windows\system32\DRIVERS\i8042prt.sys 98304 bytes (Microsoft Corporation, i8042 Port Driver)
0x8D165000 C:\Windows\system32\DRIVERS\rasl2tp.sys 98304 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x8D1AA000 C:\Windows\system32\DRIVERS\raspppoe.sys 98304 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x8D1C2000 C:\Windows\system32\DRIVERS\raspptp.sys 94208 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x8D1D9000 C:\Windows\system32\DRIVERS\rassstp.sys 94208 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0x89BC0000 C:\Windows\system32\DRIVERS\tdx.sys 94208 bytes (Microsoft Corporation, TDI Translation Driver)
0x8D8F8000 C:\Windows\system32\DRIVERS\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0x85FB9000 C:\Windows\System32\drivers\mountmgr.sys 90112 bytes (Microsoft Corporation, Mount Point Manager)
0x8618F000 C:\Windows\System32\Drivers\ksecdd.sys 77824 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xA485A000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x89400000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x8D153000 C:\Windows\system32\DRIVERS\AgileVpn.sys 73728 bytes (Microsoft Corporation, RAS Agile Vpn Miniport Call Manager)
0x892E6000 C:\Windows\system32\DRIVERS\intelppm.sys 73728 bytes (Microsoft Corporation, Processor Device Driver)
0xA490B000 C:\Windows\System32\drivers\mpsdrv.sys 73728 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x89BAF000 C:\Windows\system32\DRIVERS\avgfwd6x.sys 69632 bytes (AVG Technologies CZ, s.r.o., AVG Filter Driver)
0x863E5000 C:\Windows\system32\DRIVERS\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x8D9A7000 C:\Windows\System32\Drivers\dump_dumpfve.sys 69632 bytes
0x85C00000 C:\Windows\system32\drivers\fileinfo.sys 69632 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x893C1000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x85F3A000 C:\Windows\System32\drivers\partmgr.sys 69632 bytes (Microsoft Corporation, Partition Management Driver)
0x85CB7000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x89BE9000 C:\Windows\system32\DRIVERS\vwififlt.sys 69632 bytes (Microsoft Corporation, Virtual WiFi Filter Driver)
0x8D971000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x863CD000 C:\Windows\System32\Drivers\mup.sys 65536 bytes (Microsoft Corporation, Multiple UNC Provider Driver)
0xA484A000 C:\Windows\system32\DRIVERS\ndisuio.sys 65536 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x89413000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Remote Desktop Server Driver)
0x85F5E000 C:\Windows\system32\DRIVERS\volmgr.sys 65536 bytes (Microsoft Corporation, Volume Manager Driver)
0x8D0C8000 C:\Windows\system32\drivers\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x8927B000 C:\Windows\system32\DRIVERS\blbdrive.sys 57344 bytes (Microsoft Corporation, BLB Drive Driver)
0x895AB000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x894DC000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x85E0A000 C:\Windows\system32\DRIVERS\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x86000000 C:\Windows\System32\drivers\pcw.sys 57344 bytes (Microsoft Corporation, Performance Counters for Windows Driver)
0x89423000 C:\Windows\System32\Drivers\SCDEmu.SYS 57344 bytes (PowerISO Computing, Inc., PowerISO Virtual Drive)
0x8D1F2000 C:\Windows\system32\DRIVERS\umbus.sys 57344 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x85E9E000 C:\Windows\system32\drivers\WDFLDR.SYS 57344 bytes (Microsoft Corporation, Kernel Mode Driver Framework Loader)
0x8D146000 C:\Windows\system32\DRIVERS\CompositeBus.sys 53248 bytes (Microsoft Corporation, Multi-Transport Composite Bus Enumerator)
0x8D985000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x8D0F3000 C:\Windows\system32\DRIVERS\kbdclass.sys 53248 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8D139000 C:\Windows\system32\DRIVERS\mouclass.sys 53248 bytes (Microsoft Corporation, Mouse Class Driver)
0xA82F7000 C:\Windows\System32\drivers\tcpipreg.sys 53248 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x894AC000 C:\Windows\System32\drivers\watchdog.sys 53248 bytes (Microsoft Corporation, Watchdog Driver)
0x89465000 C:\Windows\system32\DRIVERS\avgmfx86.sys 49152 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver)
0x89257000 C:\Windows\System32\drivers\discache.sys 49152 bytes (Microsoft Corporation, System Indexer/Cache Driver)
0x8947F000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x85F53000 C:\Windows\system32\DRIVERS\BATTC.SYS 45056 bytes (Microsoft Corporation, Battery Class Driver)
0x8D992000 C:\Windows\System32\Drivers\dump_dumpata.sys 45056 bytes
0xA83F2000 C:\Windows\system32\DRIVERS\monitor.sys 45056 bytes (Microsoft Corporation, Monitor Driver)
0x894D1000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x8D17D000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x89BD7000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x8D072000 C:\Windows\system32\drivers\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0x85F2F000 C:\Windows\system32\DRIVERS\vdrvroot.sys 45056 bytes (Microsoft Corporation, Virtual Drive Root Enumerator)
0xA8304000 C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys 40960 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Filter Driver.)
0x8D99D000 C:\Windows\System32\Drivers\dump_msahci.sys 40960 bytes
0x8D9B8000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x85E00000 C:\Windows\system32\DRIVERS\msahci.sys 40960 bytes (Microsoft Corporation, MS AHCI 1.0 Standard Driver)
0x8924D000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x89243000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0xA82CC000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x8D068000 C:\Windows\system32\DRIVERS\vwifibus.sys 40960 bytes (Microsoft Corporation, Virtual WiFi Bus Driver)
0x85E18000 C:\Windows\system32\drivers\amdxata.sys 36864 bytes (Advanced Micro Devices, Storage Filter Driver)
0x85FCF000 C:\Windows\system32\DRIVERS\atapi.sys 36864 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0x86017000 C:\Windows\system32\DRIVERS\AVGIDSEH.Sys 36864 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Helper Driver.)
0xA49AE000 C:\Windows\system32\DRIVERS\AVGIDSShim.Sys 36864 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Loader Driver.)
0xA83E4000 C:\Windows\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0x8600E000 C:\Windows\System32\Drivers\Fs_Rec.sys 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0x8FBE0000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x85EF4000 C:\Windows\system32\DRIVERS\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xA822A000 C:\Windows\system32\drivers\BCM42RLY.sys 32768 bytes (Broadcom Corporation, Broadcom iLine10™ PCI Network Adapter Proxy Protocol Driver)
0x85CC8000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x85F4B000 C:\Windows\system32\DRIVERS\compbatt.sys 32768 bytes (Microsoft Corporation, Composite Battery Driver)
0x86232000 C:\Windows\system32\DRIVERS\EMSC.SYS 32768 bytes (Windows ® Win 7 DDK provider, Embedded System Control)
0x863DD000 C:\Windows\System32\drivers\hwpolicy.sys 32768 bytes (Microsoft Corporation, Hardware Policy Driver)
0x819B2000 C:\Windows\system32\kdcom.dll 32768 bytes (Microsoft Corporation, Serial Kernel Debugger)
0x85EFD000 C:\Windows\system32\DRIVERS\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x894B9000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x894C1000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Encoder Miniport)
0x894C9000 C:\Windows\system32\drivers\rdprefmp.sys 32768 bytes (Microsoft Corporation, RDP Reflector Driver Miniport)
0x86398000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x89478000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0xA83DD000 C:\Users\Nathalie\AppData\Local\Temp\mbr.sys 28672 bytes
0x89471000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x89BE2000 C:\Windows\system32\DRIVERS\wfplwf.sys 28672 bytes (Microsoft Corporation, WFP NDIS 6.20 Lightweight Filter Driver)
0x8CDF9000 C:\Windows\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0x863F6000 C:\Windows\system32\DRIVERS\avgrkx86.sys 20480 bytes (AVG Technologies CZ, s.r.o., AVG Anti-Rootkit Driver)
0x8D0D7000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0x8D1F0000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x8D137000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0x83D251ED unknown_irp_handler 3603 bytes
==============================================
>Stealth
==============================================
0x83D26A91 Unknown page with executable code, 1391 bytes
0x83D27191 Unknown page with executable code, 3695 bytes
0x83D29E7A Unknown thread object [ ETHREAD 0x82F24020 ] TID: 264, 600 bytes
0x83D2C008 Unknown thread object [ ETHREAD 0x83D02020 ] TID: 268, 600 bytes
0x83D2BCDC Unknown page with executable code, 804 bytes

#6 User is online   gringo_pr 

  • Bleepin Gringo
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  • Posts: 85,463
  • Joined: 03-July 08
  • Gender:Male
  • Location:Puerto rico

Posted 14 June 2011 - 07:02 PM

Hello

Copy from above


Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

AVG right now is very hard to shut down long enough to run our scans and is actively going after some of our tools - for this reason we are going to have to remove it until we are finished

I would like you to uninstall AVG and run their AVG removal tool - 32 bit



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.


1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

    In your next post I need the following

  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#7 User is offline   keikace 

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Posted 14 June 2011 - 08:03 PM

it seems my computer is running a bit faster now.
the problem now is that can search through yahoo or google but im having problems accessing it link.
it only gives me a blank page.


ComboFix 11-06-14.01 - Nathalie 06/14/2011 18:38:47.1.2 - x86
Microsoft Windows 7 Starter 6.1.7600.0.1252.1.1033.18.1013.330 [GMT -7:00]
Running from: c:\users\Nathalie\Desktop\ComboFix.exe
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
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.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
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c:\programdata\PCDr\5830\Downloads\3972fea3-214c-4935-a7d1-96bf66115683.dll
c:\programdata\PCDr\5830\Downloads\7dbfef1a-6148-4748-a1b3-71627763a45a.dll
c:\programdata\PCDr\5830\Downloads\b2ed8d53-41ce-48e6-b4ac-8b8e5e1a4fdf.dll
c:\programdata\PCDr\5830\Downloads\bf647bd7-dfb5-4746-a6b4-b7c2fdbbf3b1.dll
c:\programdata\PCDr\5830\Downloads\fa623e3f-2030-4fff-ab0e-99695f323f7f.dll
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.
((((((((((((((((((((((((( Files Created from 2011-05-15 to 2011-06-15 )))))))))))))))))))))))))))))))
.
.
2011-06-15 01:50 . 2011-06-15 01:51 -------- d-----w- c:\users\Nathalie\AppData\Local\temp
2011-06-15 01:50 . 2011-06-15 01:50 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-06-13 05:41 . 2011-06-13 05:41 -------- d-----w- c:\programdata\IObit
2011-06-13 03:56 . 2011-06-13 03:56 -------- d-----w- c:\users\Nathalie\AppData\Roaming\vlc
2011-06-13 03:50 . 2011-06-13 03:50 -------- d-----w- c:\program files\VideoLAN
2011-06-13 03:48 . 2011-06-13 03:48 -------- d-----w- c:\users\Nathalie\AppData\Roaming\IObit
2011-06-13 03:48 . 2011-06-13 03:48 -------- d-----w- c:\program files\IObit
2011-06-09 18:59 . 2011-06-09 18:59 -------- d-----w- c:\users\Nathalie\AppData\Roaming\AVG10
2011-06-09 18:55 . 2011-06-09 18:55 -------- d--h--w- c:\programdata\Common Files
2011-06-09 18:52 . 2011-06-15 01:16 -------- d-----w- c:\programdata\AVG10
2011-06-09 18:50 . 2011-06-09 18:50 -------- d-----w- c:\program files\AVG
2011-06-09 18:34 . 2011-05-09 20:46 6962000 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{B0CBB033-8372-4004-8D9F-19B5676EEC1E}\mpengine.dll
2011-06-08 18:44 . 2011-06-08 21:24 -------- d-----w- c:\programdata\Hitman Pro
2011-06-08 07:50 . 2011-06-08 07:50 -------- d-----w- c:\users\Nathalie\AppData\Roaming\Malwarebytes
2011-06-08 07:50 . 2011-06-08 07:50 -------- d-----w- c:\programdata\Malwarebytes
2011-05-25 17:49 . 2011-06-09 19:34 -------- d-----w- c:\program files\Dell Support Center
2011-05-25 17:33 . 2011-06-08 21:25 -------- d-----w- c:\program files\Coupons
2011-05-25 15:54 . 2011-04-22 19:36 26496 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2011-05-24 16:34 . 2011-04-09 05:56 123904 ----a-w- c:\windows\system32\poqexec.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-04-25 16:31 . 2011-04-25 16:31 159080 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10138.bin
2011-04-09 06:13 . 2011-05-10 23:56 3957632 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-04-09 06:13 . 2011-05-10 23:56 3901824 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-04-04 03:30 . 2011-04-04 03:30 218688 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys
2011-03-25 03:06 . 2011-05-10 23:56 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2011-03-25 03:06 . 2011-05-10 23:56 284160 ----a-w- c:\windows\system32\drivers\usbport.sys
2011-03-25 03:06 . 2011-05-10 23:56 75776 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-03-25 03:06 . 2011-05-10 23:56 43008 ----a-w- c:\windows\system32\drivers\usbehci.sys
2011-03-25 03:06 . 2011-05-10 23:56 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2011-03-25 03:06 . 2011-05-10 23:56 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2011-03-25 03:06 . 2011-05-10 23:56 5888 ----a-w- c:\windows\system32\drivers\usbd.sys
2011-03-18 18:32 . 2011-02-14 22:05 71072 ----a-w- c:\windows\CouponPrinter.ocx
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}"= "c:\program files\uTorrentBar\tbuTor.dll" [2010-12-09 3911776]
.
[HKEY_CLASSES_ROOT\clsid\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}]
2010-12-09 19:51 3911776 ----a-w- c:\program files\ConduitEngine\ConduitEngine.dll
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}]
2010-12-09 19:51 3911776 ----a-w- c:\program files\uTorrentBar\tbuTor.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}"= "c:\program files\uTorrentBar\tbuTor.dll" [2010-12-09 3911776]
"{30F9B915-B755-4826-820B-08FBA6BD249D}"= "c:\program files\ConduitEngine\ConduitEngine.dll" [2010-12-09 3911776]
.
[HKEY_CLASSES_ROOT\clsid\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}]
.
[HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}"= "c:\program files\uTorrentBar\tbuTor.dll" [2010-12-09 3911776]
"{30F9B915-B755-4826-820B-08FBA6BD249D}"= "c:\program files\ConduitEngine\ConduitEngine.dll" [2010-12-09 3911776]
.
[HKEY_CLASSES_ROOT\clsid\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}]
.
[HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-03-24 39408]
"uTorrent"="c:\program files\uTorrent\uTorrent.exe" [2011-05-20 399736]
"Advanced SystemCare 4"="c:\program files\IObit\Advanced SystemCare 4\ASCTray.exe" [2011-05-28 412560]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-11-05 1594664]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-11-17 7866912]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-10-05 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-10-05 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-10-05 150552]
"Broadcom Wireless Manager UI"="c:\program files\Dell\Dell Wireless WLAN Card\WLTRAY.exe" [2009-07-17 4562944]
"BTMeter"="c:\program files\Battery Meter\BTMeter.exe" [2009-09-17 632176]
"WSED"="c:\program files\WSED\WSED.exe" [2009-05-27 247080]
"CapsLKNotify"="c:\program files\CapsLKNotify\CapsLKNotify.exe" [2009-06-09 320880]
"Dell DataSafe Online"="c:\program files\Dell DataSafe Online\DataSafeOnline.exe" [2009-09-11 1779952]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-30 421888]
"TkBellExe"="c:\program files\Real\RealPlayer\Update\realsched.exe" [2010-12-25 274608]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-03-07 421160]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
"PWRISOVM.EXE"="c:\program files\PowerISO\PWRISOVM.EXE" [2010-04-12 180224]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\program files\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe" [2011-01-13 165184]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2010-02-01 12:35 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-03-24 136176]
R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\Microsoft Office\Office14\GROOVE.EXE [2010-01-22 30963576]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4640000]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-09-22 174592]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-08-20 189440]
S0 EMSC;COMPAL Embedded System Control;c:\windows\system32\DRIVERS\EMSC.SYS [2009-06-26 13680]
S1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\DRIVERS\dtsoftbus01.sys [2011-04-04 218688]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 AdvancedSystemCareService;Advanced SystemCare Service;c:\program files\IObit\Advanced SystemCare 4\ASCService.exe [2011-05-28 353168]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648]
S2 SftService;SoftThinks Agent Service;c:\program files\Dell DataSafe Local Backup\sftservice.EXE [2011-01-13 705856]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2009-03-12 143840]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc
.
Contents of the 'Scheduled Tasks' folder
.
2011-06-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-03-24 00:18]
.
2011-06-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-03-24 00:18]
.
2011-06-14 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3124471622-3611116144-2531809122-1000Core.job
- c:\users\Nathalie\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-25 10:02]
.
2011-06-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3124471622-3611116144-2531809122-1000UA.job
- c:\users\Nathalie\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-25 10:02]
.
2011-06-01 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\Dell Support Center\uaclauncher.exe [2011-05-16 22:16]
.
2011-06-15 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\Dell Support Center\uaclauncher.exe [2011-05-16 22:16]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com
mStart Page = hxxp://www.yahoo.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~1\MICROS~3\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} -
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
SafeBoot-mcmscsvc
SafeBoot-MCODS
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-06-14 18:54:25
ComboFix-quarantined-files.txt 2011-06-15 01:54
.
Pre-Run: 78,330,880,000 bytes free
Post-Run: 78,133,346,304 bytes free
.
- - End Of File - - 9EA015563AF6C1EC82C7EC993A8198E5

#8 User is offline   keikace 

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Posted 14 June 2011 - 08:07 PM

i just checked it again and i'm still being redirected back to the search list or to a different page.

#9 User is online   gringo_pr 

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Posted 14 June 2011 - 08:29 PM

I want you to run this tool for me next.

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#10 User is offline   keikace 

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Posted 14 June 2011 - 09:02 PM

i've dl tdsskiller but for some reason i won't run.

#11 User is online   gringo_pr 

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Posted 14 June 2011 - 09:05 PM

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#12 User is offline   keikace 

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Posted 14 June 2011 - 09:16 PM

aswMBR version 0.9.6.399 Copyright© 2011 AVAST Software
Run date: 2011-06-14 20:14:29
-----------------------------
20:14:29.850 OS Version: Windows 6.1.7600
20:14:29.850 Number of processors: 2 586 0x1C0A
20:14:29.850 ComputerName: NATHALIE-PC UserName: Nathalie
20:15:00.490 Initialize success
20:15:17.692 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
20:15:17.702 Disk 0 Vendor: SAMSUNG_HM160HI HH100-15 Size: 152627MB BusType: 11
20:15:19.744 Disk 0 MBR read successfully
20:15:19.744 Disk 0 MBR scan
20:15:19.754 Disk 0 unknown MBR code
20:15:21.766 Disk 0 scanning sectors +312579760
20:15:21.826 Disk 0 scanning C:\Windows\system32\drivers
20:15:28.216 Service scanning
20:15:29.586 Disk 0 trace - called modules:
20:15:29.626 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll >>UNKNOWN [0x83d231ed]<<
20:15:29.646 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x83cf1970]
20:15:29.656 3 CLASSPNP.SYS[85dd959e] -> nt!IofCallDriver -> [0x83c54c10]
20:15:29.676 5 ACPI.sys[85eb73b2] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0x83c5f908]
20:15:29.686 \Driver\atapi[0x83c349c8] -> IRP_MJ_INTERNAL_DEVICE_CONTROL -> 0x83d231ed
20:15:30.046 Scan finished successfully
20:15:49.274 Disk 0 MBR has been saved successfully to "C:\Users\Nathalie\Desktop\MBR.dat"
20:15:49.294 The log file has been saved successfully to "C:\Users\Nathalie\Desktop\aswMBR.txt"

#13 User is online   gringo_pr 

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Posted 14 June 2011 - 09:40 PM

Re-Run aswMBR

  • Click Scan
  • On completion of the scan, click the FIX button,
  • There is a slight pause after clicking the 'Fix' button.
  • Wait for the tool to report 'Infection fixed successfully', now reboot the machine.
  • Rebooting the machine prematurely, before seeing this line will result in an incomplete fix.

    Note:After the 'Infection fixed successfully' message appears, the machine may became unresponsive. You may have to do a hard boot of your machine. That may be a side effect from the fix. All will be well after the reboot.

  • Save the log as before and post in your next reply.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#14 User is offline   keikace 

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Posted 14 June 2011 - 09:47 PM

i scan it again and after the scan the FIX button is grayed out but the fixmbr is not. do i click that instead?

#15 User is online   gringo_pr 

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Posted 14 June 2011 - 10:01 PM

Yes click that one instead


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

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