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Cleaning up from a mess. The AV did not finish the job

#31 User is offline   concidius 

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Posted 03 July 2011 - 12:21 PM

That gave me an error. Should it be Comfix since I renamed it that?

#32 User is offline   m0le 

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Posted 03 July 2011 - 06:14 PM

Funnily enought, no. It recognises the programmes name and not what it is renamed.

Problem is we need to uninstall it to clear the system restore points.

Now we must Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.


Once that's done rerun F-Secure which should no longer detect the entry.
If I have helped you fix your PC then please donate. Thanks

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#33 User is offline   concidius 

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Posted 03 July 2011 - 08:00 PM

The softex thing seems to have been the issue on the boot. Clock went wrong again though.

Scanning Report

Sunday, July 3, 2011 15:42:14 - 16:58:00

Computer name: CONCIDIUS
Scanning type: Scan system for malware, spyware and rootkits
Target: C:\ D:\

1 malware found

Stealth_file (virus)
C:\## ASWSNX PRIVATE STORAGE\R356\PWUODGGALVQQUG._{934633AB-8ECD-11E0-A1EA-000C6EA98A41}\IMAGE\DOCUMENTS AND SETTINGS\OWNER\RECENT\DESKTOP.INI (Not cleaned)
Statistics

Scanned:
Files: 48185
System: 3107
Not scanned: 23
Actions:
Disinfected: 0
Renamed: 0
Deleted: 0
Not cleaned: 1
Submitted: 0
Files not scanned:
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SAM
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM
C:\WINDOWS\$NTUNINSTALLKB835732$\CALLCONT.DLL
C:\WINDOWS\$NTUNINSTALLKB835732$\GDI32.DLL
C:\WINDOWS\$NTUNINSTALLKB835732$\H323.TSP
C:\WINDOWS\$NTUNINSTALLKB835732$\H323MSP.DLL
C:\WINDOWS\$NTUNINSTALLKB835732$\HELPCTR.EXE
C:\WINDOWS\$NTUNINSTALLKB835732$\IPNATHLP.DLL
C:\WINDOWS\$NTUNINSTALLKB835732$\LSASRV.DLL
C:\WINDOWS\$NTUNINSTALLKB835732$\MF3216.DLL
C:\WINDOWS\$NTUNINSTALLKB835732$\MSASN1.DLL
C:\WINDOWS\$NTUNINSTALLKB835732$\MSGINA.DLL
C:\WINDOWS\$NTUNINSTALLKB835732$\MST120.DLL
C:\WINDOWS\$NTUNINSTALLKB835732$\NETAPI32.DLL
C:\WINDOWS\$NTUNINSTALLKB835732$\NMCOM.DLL
C:\WINDOWS\$NTUNINSTALLKB835732$\RTCDLL.DLL
C:\WINDOWS\$NTUNINSTALLKB835732$\SCHANNEL.DLL
C:\QOOBOX\BACKENV\VIKPEV00
C:\QOOBOX\BACKENV\SETPATH.BAT

#34 User is offline   m0le 

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Posted 04 July 2011 - 05:18 PM

That "malware" is actually an Avast folder.

How are things now?
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#35 User is offline   concidius 

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Posted 04 July 2011 - 08:41 PM

Everything seems squared away, there was a second malware in a /restore folder but the clearing of the points seems to have gotten it.

#36 User is offline   m0le 

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Posted 05 July 2011 - 05:32 PM

Excellent. Let's wrap this one up then.

You're clean. Good stuff! :thumbup2:

Let's do some clearing up

If you used DeFogger now is the time to enable your CD emulation software again.

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    (For Vista/Windows 7 please click Start -> All Programs -> Accessories -> Run)
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between "Combofix" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then receive a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything associated with it.


We Need to Clean Up our Mess
Download and Run OTC

We will now remove the tools we used during this fix using OTC.

  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Use and update your AntiVirus Software

You must have a good antivirus. There are plenty to choose from but I personally recommend the free options of Avast and Avira Antivir - though if you choose Avira you should make sure that you uncheck the box offering to install the Ask toolbar. If you want to purchase a security program then I recommend any of the following: AVG, Norton, McAfee, Kaspersky and ESET Nod32.

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

Use this next program to check for updates for programs already on your system. Download Security Check by screen317 from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically, make sure that updates on any that are flagged are carried out as soon as possible


It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it concidius, happy surfing!

Cheers.

m0le
If I have helped you fix your PC then please donate. Thanks

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m0le is a proud member of UNITE (Unified Network of Instructors and Trusted Eliminators)

#37 User is offline   m0le 

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Posted 10 July 2011 - 04:58 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
If I have helped you fix your PC then please donate. Thanks

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