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Need help removing malware - HIJACK THIS LOG IS BELOW MOVED to Virus,Trojan and Malware Removal Logs ~~boopme

#1 User is offline   mermaid1966 

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Posted 10 June 2011 - 06:54 PM

Hello all - can someone please advise how to remove a nasty malware?
Current biggest problems are:
1) If i click a link from google search, it redirects to another site every time
2) IEXPLORE is opening automatically, even if i terminate it in taskmgr it constantly comes back.
Here is my hijack log - THANK YOU

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:42:30 PM, on 6/10/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\trend micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google,com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://support.magicjack.com/magicfix/index.html
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} - http://support.cox.com//sdccommon/download/tgctlcm.cab
O16 - DPF: {A7846ED2-9DE6-4E8A-B116-A8ACEBFA7DB1} (Invoke Solutions MILiveParticipantPadHelper Control) - http://rms2.invokesolutions.com/events/bin/6.2.0.1452/MILive.cab
O16 - DPF: {D8AA889B-2C65-47C3-8C16-3DCD4EF76A47} (Invoke Solutions Participant Control(MR)) -

--
End of file - 2521 bytes

This post has been edited by boopme: 10 June 2011 - 08:08 PM

"Beauty fades; dumb is forever." - JUDGE JUDY

#2 User is offline   CatByte 

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Posted 11 June 2011 - 05:51 PM

Hi,

Please do the following:

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

The help you receive here is free. If you wish to show your appreciation, then you may Posted Image
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#3 User is offline   mermaid1966 

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Posted 12 June 2011 - 09:15 AM

thank you for the assist - i believe that my issue was resolved via combofix which found and removed a nasty rootkit in volsnap.sys. will post back if any issues remain, but good for now! again, thank you.
"Beauty fades; dumb is forever." - JUDGE JUDY

#4 User is offline   CatByte 

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Posted 12 June 2011 - 09:17 AM

thanks for letting me know
The help you receive here is free. If you wish to show your appreciation, then you may Posted Image
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#5 User is offline   CatByte 

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Posted 12 June 2011 - 09:17 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
The help you receive here is free. If you wish to show your appreciation, then you may Posted Image
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