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Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help


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#31 User is online   gringo_pr 

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Posted 01 July 2011 - 10:02 PM

This topic has been re-opened at the request of the person who originally posted.
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#32 User is online   gringo_pr 

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Posted 01 July 2011 - 10:04 PM

Try this please. You will need a USB drive.

Download http://unetbootin.sourceforge.net/unetbootin-xpud-windows-latest.exe & http://noahdfear.net/downloads/bootable/xPUD/xpud-0.9.2.iso to the desktop of your clean computer
  • Insert your USB drive
  • Press Start > My Computer > right click your USB drive > choose Format > Quick format
  • Double click the unetbootin-xpud-windows-387.exe that you just downloaded
  • Press Run then OK
  • Select the DiskImage option then click the browse button located on the right side of the textbox field.
  • Browse to and select the xpud-0.9.2.iso file you downloaded
  • Verify the correct drive letter is selected for your USB device then click OK
  • It will install a little bootable OS on your USB device
  • Once the files have been written to the device you will be prompted to reboot ~ do not reboot and instead just Exit the UNetbootin interface
  • After it has completed do not choose to reboot the clean computer simply close the installer
  • Next download http://noahdfear.net/downloads/driver.sh to your USB
  • Remove the USB and insert it in the sick computer
  • Boot the Sick computer
  • Press F12 and choose to boot from the USB
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Remove the USB drive and insert back in your working computer and navigate to report.txt

    Please note - all text entries are case sensitive
Copy and paste the report.txt for my review
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#33 User is offline   moonatics 

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Posted 04 July 2011 - 03:33 PM

Sorry, I didn't see your comment until today. I had already attempted to do this on the computer and it wouldn't work. I reattempted and it still says "missing operating system" when I try to boot.

#34 User is online   gringo_pr 

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Posted 04 July 2011 - 06:08 PM

XPud should still boot - even if there is no harddrive


when you try to boot normaly what happens and what does it say?


gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#35 User is offline   moonatics 

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Posted 05 July 2011 - 01:37 PM

Nope, XPud won't boot from USB. It does on my other clean PC, but on this one it still says "Missing operating system."

When I try to boot normally, I get the following:

Blue screen:

A problem has been detected and windows has been shut down to prevent damage to your computer.

PAGE_FAULT_IN_NONPAGED_AREA

...

Technical Information:

*** STOP: 0x00000050 (0xc1680000, 0x00000000, 0x8053A923, 0x00000000)

#36 User is online   gringo_pr 

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Posted 07 July 2011 - 12:22 PM

Hello

I have been going over the things we can do and I have not come up with anything


gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#37 User is offline   moonatics 

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Posted 08 July 2011 - 01:47 AM

I'm going to contact Dell and see if we can get ANOTHER hard drive. Thanks for all your help.
:)

#38 User is online   gringo_pr 

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Posted 08 July 2011 - 02:23 AM

Hello

I think that may be best - let me know how it goes



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

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