I'm trying to save a friend's computer for him. He has Norton and it kept telling him it saw Tidserv 2 activity. It would BSOD on start about 9 times out of 10, and I finally got it to boot once and ran TDSS Killer and Malwarebytes. TDSS Killer wiped out one issue and helped it become consistently bootable, and Malwarebytes found a lot of malware and various trojans. I do have logs if needed.
I know that the infection isn't over yet, however, so I wanted to ask for some help. I've got all the logs that you need.
DDS log
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_22
Run by Tim at 18:39:35 on 2011-06-07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.429 [GMT -5:00]
.
AV: Norton AntiVirus *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton Utilities 15\Tools\Disk Doctor\DiskDoctorSrv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\Engine\18.6.0.29\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Norton Utilities 15\Tools\SpeedDisk\SpeedDiskSrv.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Norton Utilities 15\Tools\Disk Doctor\DiskDoctorSrvProxy.exe
C:\Program Files\Norton Utilities 15\Tools\SpeedDisk\SpeedDiskSrvProxy.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Norton AntiVirus\Engine\18.6.0.29\ccSvcHst.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Tim\Application Data\U3\05505C6033A228A2\LaunchPad.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://securityresponse.symantec.com/avcenter/fix_homepage
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061207
mDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.dell.com
mSearch Bar = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\18.6.0.29\ips\IPSBHO.DLL
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {4E7BD74F-2B8D-469E-85B2-BC27FE9AAE2E} - No File
TB: {B7D3E479-CC68-42B5-A338-938ECE35F419} - No File
uRun: [OE_OEM] "c:\program files\trend micro\internet security 14\tmas_oe\TMAS_OEMon.exe"
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\tim\startm~1\programs\startup\memoni~1.lnk - c:\program files\verizon wireless\v cast music manager\MEMonitor.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
Trusted Zone: commercebank.com\tunnell
Trusted Zone: turbotax.com
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {181BCAB2-C89B-4E4B-9E6B-59FA67A426B5} - hxxps://tunnel.commercebank.com/epa/nsepa.ocx
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\tim\application data\mozilla\firefox\profiles\pfyriad1.default\
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R0 FixTDSS;TDSS Fixtool driver;c:\windows\system32\drivers\FixTDSS.sys [2011-6-6 20472]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1206000.01d\symds.sys [2011-5-10 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1206000.01d\symefa.sys [2011-5-10 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\bashdefs\20110518.001\BHDrvx86.sys [2011-5-19 802936]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1206000.01d\ironx86.sys [2011-5-10 136312]
R2 DiskDoctorService;Norton Disk Doctor Service;c:\program files\norton utilities 15\tools\disk doctor\DiskDoctorSrv.exe [2011-3-21 1029480]
R2 hnmwrlspkt;HomeNet Manager Wireless Protocol;c:\windows\system32\drivers\hnm_wrls_pkt.sys [2006-7-14 13824]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\18.6.0.29\ccsvchst.exe [2011-5-10 130008]
R2 SpeedDiskService;Norton SpeedDisk Service;c:\program files\norton utilities 15\tools\speeddisk\SpeedDiskSrv.exe [2011-3-21 1037672]
R2 wsppkt;Wireless Security Protocol;c:\windows\system32\drivers\wsp_pkt.sys [2006-7-14 13696]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-5-22 105592]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\ipsdefs\20110603.003\IDSXpx86.sys [2011-6-4 341944]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20110603.038\NAVENG.SYS [2011-6-4 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20110603.038\NAVEX15.SYS [2011-6-4 1542392]
S3 BlackBox;BlackBox SR2; [x]
S3 SymDSMon;SymDSMon;c:\windows\system32\drivers\SymDSMon.sys [2011-3-21 128248]
S3 SYMSpeedDisk;SYMSpeedDisk;c:\windows\system32\drivers\SymSpeedDisk.sys [2011-3-21 108800]
.
=============== Created Last 30 ================
.
2011-06-07 22:54:28 -------- d-----w- C:\GMER
2011-06-07 02:18:48 -------- d-----w- c:\documents and settings\tim\application data\FixTDSS
2011-06-07 02:18:47 20472 ----a-w- c:\windows\system32\drivers\FixTDSS.sys
2011-06-07 01:53:59 -------- d-----w- c:\program files\Trend Micro
2011-06-07 01:52:30 -------- d-----w- c:\documents and settings\tim\application data\Malwarebytes
2011-06-07 01:51:17 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-06-07 01:51:17 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-06-07 01:51:14 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-07 01:51:14 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-06-06 00:27:28 21504 ----a-w- c:\windows\system32\hidserv.dll
2011-06-06 00:27:28 21504 ----a-w- c:\windows\system32\dllcache\hidserv.dll
2011-05-30 15:46:59 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-05-30 15:46:59 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-05-30 15:46:59 465880 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-05-30 15:46:59 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-05-30 15:46:59 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-05-30 15:46:58 1892184 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll
2011-05-30 15:46:58 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-05-30 15:46:57 1974616 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll
2011-05-26 15:52:52 -------- d-----w- c:\program files\Bonjour
2011-05-18 18:12:31 35412 ----a-w- c:\windows\oyilunutowuwuq.dll
2011-05-16 18:38:33 -------- d-sh--w- C:\found.001
2011-05-14 21:20:02 -------- d-----w- c:\program files\ARO 2011
2011-05-12 18:49:37 -------- d-sh--w- C:\found.000
2011-05-10 20:30:14 369784 ----a-w- c:\windows\system32\drivers\nav\1206000.01d\symtdi.sys
2011-05-10 20:30:14 331384 ----a-w- c:\windows\system32\drivers\nav\1206000.01d\symtdiv.sys
2011-05-10 20:30:13 296568 ----a-w- c:\windows\system32\drivers\nav\1206000.01d\symnets.sys
2011-05-10 20:30:12 744568 ----a-w- c:\windows\system32\drivers\nav\1206000.01d\symefa.sys
2011-05-10 20:30:11 516216 ----a-w- c:\windows\system32\drivers\nav\1206000.01d\srtsp.sys
2011-05-10 20:30:11 50168 ----a-w- c:\windows\system32\drivers\nav\1206000.01d\srtspx.sys
2011-05-10 20:30:11 340088 ----a-w- c:\windows\system32\drivers\nav\1206000.01d\symds.sys
2011-05-10 20:30:09 136312 ----a-w- c:\windows\system32\drivers\nav\1206000.01d\ironx86.sys
2011-05-10 20:28:24 -------- d-----w- c:\windows\system32\drivers\nav\1206000.01D
.
==================== Find3M ====================
.
2011-06-07 04:42:52 2516 --sha-w- c:\windows\system32\KGyGaAvL.sys
2011-06-07 04:42:24 88 --sh--r- c:\windows\system32\7C73339D7B.sys
2011-05-26 15:32:08 0 ----a-w- c:\windows\Rvidofusocacezaf.bin
2011-05-10 20:30:21 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-05-10 20:30:21 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-04-20 00:56:54 69632 --sha-r- c:\windows\system32\ipxmontrp.dll
2011-04-20 00:56:54 69632 --sha-r- c:\windows\system32\iasadsp.dll
2011-04-06 21:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 21:20:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 21:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-03-29 18:58:25 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-03-29 18:58:25 472808 ----a-w- c:\windows\system32\deployJava1.dll
.
============= FINISH: 18:39:52.31 ===============
I've also attached the attach.txt portion from the DDS scan and ark.log from the GMER scan. It still looks pretty nasty. Where do I begin?
Attached File(s)
-
ark.log (10.81K)
Number of downloads: 1 -
attach.txt (11.99K)
Number of downloads: 1

Help
This topic is locked


Back to top










