BleepingComputer.com: Browser redirects following Windows 7 Recovery virus uninstall

Lets see if the redirects happen still.

Yes, just had 3 redirects. I rebooted after installing the service pack, and the Avast scan ran right afterwards with no infections.

Lets go ahead and reset the router back to factory defaults. I am thinking your router is some how infected.

I reset the router- I'm assuming hitting the reset button is all there is to it? If so, that's done, and browser is still redirecting.

Let's do this hopefully all in Normal mode,if not use Safe Mode.

I do need to see these complete logs.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.5.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.

• Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
  Vista/Windows 7 users right-click and select Run As Administrator.
  
• If TDSSKiller does not run, try renaming it.
  
• To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  
• Click the Start Scan button.
  
• Do not use the computer during the scan
  
• If the scan completes with nothing found, click Close to exit.
  
• If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  
• Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  
• A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  
• Copy and paste the contents of that file in your next reply.

If TDSSKiller does not run, try renaming it.

To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to theseinstructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.

This post has been edited by cryptodan: 12 June 2011 - 07:46 PM

I downloaded Tdsskiller again, to make sure I had the most up to date version. The scan found no threats.

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

Ok- thank you so much for all of your help. I'm sorry to be such a pain!!

Naw your not a pain, just a customer seeking help, and I am thinking that the pros should take a closer look.