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Infected with Google keeps redirecting Have finished Combofix but the problem remains

#1 User is offline   cherrycolatree 

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Posted 05 June 2011 - 01:39 AM

Log attached. Please help!


ComboFix 11-06-04.02 - user 5/2011 Sun 14:15:04.1.2 - x86
Microsoft Windows 7 Home Premium 6.1.7600.0.936.86.1033.18.2013.1172 [GMT 8:00]
Ö´ÐÐλÖÃ: c:\users\user\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
FW: Norton Internet Security *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
SP: Norton Internet Security *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* ³É¹¦´´Ôìл¹Ô­µã
.
.
((((((((((((((((((((((((((((((((((((((( ±»É¾³ýµÄµµ°¸ )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\TwqRRPxAJIrVIbB.exe
c:\users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Windows 7 Recovery
c:\users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Windows 7 Recovery\Uninstall Windows 7 Recovery.lnk
c:\users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Windows 7 Recovery\Windows 7 Recovery.lnk
.
.
((((((((((((((((((((((((( 2011-05-05 ÖÁ 2011-06-05 µÄеĵµ°¸ )))))))))))))))))))))))))))))))
.
.
2011-06-05 06:09 . 2011-06-05 06:10 -------- d-----w- C:\32788R22FWJFW
2011-06-04 08:55 . 2011-06-04 08:55 -------- d-----w- c:\program files\Common Files\Adobe
2011-06-04 06:35 . 2011-06-04 06:35 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-06-04 06:35 . 2011-06-04 06:36 -------- d-----w- c:\program files\Common Files\Symantec Shared
2011-06-04 06:34 . 2011-06-05 05:46 -------- d-----w- c:\windows\system32\drivers\NIS
2011-06-04 06:34 . 2011-06-04 06:34 -------- d-----w- c:\program files\Norton Internet Security
2011-06-04 06:32 . 2011-06-04 14:46 -------- d-----w- c:\program files\NortonInstaller
2011-06-03 21:06 . 2011-05-09 20:46 6962000 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{89BB1AB5-CCB7-4D06-8448-E2EA197EA9BC}\mpengine.dll
2011-06-03 21:03 . 2011-06-03 21:03 -------- d-----w- c:\users\user\AppData\Roaming\Tific
2011-06-03 21:03 . 2011-06-03 21:03 -------- d-----w- c:\users\user\AppData\Local\Symantec
2011-06-03 20:45 . 2011-06-03 20:46 -------- d-----w- C:\sh4ldr
2011-06-03 20:45 . 2011-06-03 20:45 -------- d-----w- c:\program files\Enigma Software Group
2011-05-25 13:17 . 2011-04-22 19:36 26496 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2011-05-24 14:02 . 2011-04-09 05:56 123904 ----a-w- c:\windows\system32\poqexec.exe
2011-05-22 09:28 . 2011-05-22 09:28 -------- d--h--w- c:\windows\AxInstSV
2011-05-19 17:43 . 2011-05-19 17:43 11776 ----a-w- c:\program files\Mozilla Firefox\plugins\nprjplug.dll
2011-05-19 17:43 . 2011-06-03 21:01 -------- d-----w- c:\program files\Common Files\xing shared
2011-05-19 17:43 . 2011-05-19 17:43 150712 ----a-w- c:\program files\Mozilla Firefox\plugins\nppl3260.dll
2011-05-19 17:43 . 2011-05-19 17:43 105472 ----a-w- c:\program files\Mozilla Firefox\plugins\nprpjplug.dll
2011-05-19 17:42 . 2011-06-03 21:01 -------- d-----w- c:\program files\Real
2011-05-14 08:35 . 2011-05-22 09:29 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-11 14:19 . 2011-03-25 03:06 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2011-05-11 14:19 . 2011-03-25 03:06 284160 ----a-w- c:\windows\system32\drivers\usbport.sys
2011-05-11 14:19 . 2011-03-25 03:06 75776 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-05-11 14:19 . 2011-03-25 03:06 43008 ----a-w- c:\windows\system32\drivers\usbehci.sys
2011-05-11 14:19 . 2011-03-25 03:06 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2011-05-11 14:19 . 2011-03-25 03:06 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2011-05-11 14:19 . 2011-03-25 03:06 5888 ----a-w- c:\windows\system32\drivers\usbd.sys
2011-05-11 14:14 . 2011-04-09 06:13 3957632 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-05-11 14:14 . 2011-04-09 06:13 3901824 ----a-w- c:\windows\system32\ntoskrnl.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( ÔÚÈý¸öÔÂÄÚ±»Ð޸ĵĵµ°¸ ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-19 17:43 . 2010-10-22 11:43 499712 ----a-w- c:\windows\system32\msvcp71.dll
2011-05-19 17:43 . 2010-10-22 11:43 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-04-13 03:09 . 2011-04-22 09:52 3690496 ----a-w- c:\windows\system32\TV3D65.dll
2011-04-07 14:01 . 2009-08-18 18:30 564632 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\wlidui.dll
2011-04-07 14:01 . 2009-08-18 18:24 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-03-12 11:31 . 2011-04-28 16:01 442880 ----a-w- c:\windows\system32\XpsPrint.dll
2011-03-11 05:44 . 2011-04-28 16:01 146304 ----a-w- c:\windows\system32\drivers\storport.sys
2011-03-11 05:44 . 2011-04-28 16:01 143744 ----a-w- c:\windows\system32\drivers\nvstor.sys
2011-03-11 05:44 . 2011-04-28 16:01 1210240 ----a-w- c:\windows\system32\drivers\ntfs.sys
2011-03-11 05:44 . 2011-04-28 16:01 117120 ----a-w- c:\windows\system32\drivers\nvraid.sys
2011-03-11 05:43 . 2011-04-28 16:01 332160 ----a-w- c:\windows\system32\drivers\iaStorV.sys
2011-03-11 05:43 . 2011-04-28 16:01 80256 ----a-w- c:\windows\system32\drivers\amdsata.sys
2011-03-11 05:43 . 2011-04-28 16:01 22400 ----a-w- c:\windows\system32\drivers\amdxata.sys
2011-03-11 05:40 . 2011-04-14 14:40 1164288 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-11 05:40 . 2011-04-14 14:40 1137664 ----a-w- c:\windows\system32\mfc42.dll
2011-03-11 05:39 . 2011-04-28 16:01 1686016 ----a-w- c:\windows\system32\esent.dll
2011-03-11 05:37 . 2011-04-28 16:01 74240 ----a-w- c:\windows\system32\fsutil.exe
2011-03-08 05:38 . 2011-04-14 14:40 740864 ----a-w- c:\windows\system32\inetcomm.dll
.
.
((((((((((((((((((((((((((((((((((((( ÖØÒªµÇÈëµã ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*×¢Òâ* ¿Õ°×ÓëºÏ·¨È±Ê¡µÇ¼½«²»»á±»ÏÔʾ
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPAdvisorDock"="c:\program files\Hewlett-Packard\HP Advisor\DOCK\HPAdvisorDock.exe" [2010-09-28 1518136]
"DAEMON Tools Pro Agent"="c:\program files\DAEMON Tools Pro\DTAgent.exe" [2011-01-13 840000]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\program files\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-02-01 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-02-01 175640]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-02-01 166936]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]
"NortonOnlineBackupReminder"="c:\program files\Symantec\Norton Online Backup\Activation\NOBuActivation.exe" [2009-12-03 3331944]
"MSN Toolbar"="c:\program files\MSN Toolbar\Platform\4.0.0369.0\mswinext.exe" [2009-11-30 240472]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-07-17 288080]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-08-09 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-09-01 421160]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-26 31016]
"TkBellExe"="c:\program files\Real\RealPlayer\Update\realsched.exe" [2011-05-19 273544]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-01-31 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-20 932288]
.
c:\users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
ImationFlashDetect.lnk - c:\users\user\AppData\Local\Temp\Imation\ImationFlashDetect.exe [N/A]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2006-10-26 98632]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 cvhsvc;Client Virtualization Handler;c:\program files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-02-27 821664]
R3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [2009-10-26 125696]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-09 4640000]
R3 PCDSRVC{4F253FFC-7957E8FC-06000000}_0;PCDSRVC{4F253FFC-7957E8FC-06000000}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\pc-doctor for windows\pcdsrvc.pkms [2010-01-19 20848]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-09-19 1343400]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1108000.005\SYMDS.SYS [2009-10-15 328752]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1108000.005\SYMEFA.SYS [2010-04-22 173104]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.5.0.127\Definitions\BASHDefs\20110518.001\BHDrvx86.sys [2011-05-17 802936]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1108000.005\ccHPx86.sys [2010-02-26 501888]
S1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\DRIVERS\dtsoftbus01.sys [2011-02-05 218688]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.5.0.127\Definitions\IPSDefs\20110603.003\IDSvix86.sys [2011-05-31 353912]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1108000.005\Ironx86.SYS [2010-04-29 116784]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2010-10-14 92216]
S2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe [2010-02-26 126392]
S2 sftlist;Application Virtualization Client;c:\program files\Microsoft Application Virtualization Client\sftlist.exe [2009-12-02 483688]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-06-04 105592]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2010-03-04 277536]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2009-12-02 550760]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2009-12-02 195944]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2009-12-02 21864]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2009-12-02 19304]
S3 sftvsa;Application Virtualization Service Agent;c:\program files\Microsoft Application Virtualization Client\sftvsa.exe [2009-12-02 209768]
S3 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\NIS\1107000.00C\SYMTDIV.SYS [2010-05-06 339504]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
¡®¼Æ»®ÈÎÎñ¡¯ Îļþ¼Ð ÀïµÄÄÚÈÝ
.
2011-05-28 c:\windows\Tasks\HPCeeScheduleForuser.job
- c:\program files\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-01-05 10:53]
.
2010-09-04 c:\windows\Tasks\PCDRScheduledMaintenance.job
- c:\program files\PC-Doctor for Windows\pcdrcui.exe [2010-02-01 23:00]
.
.
------- ¶øÍâµÄɨÃè -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 218.186.1.58 202.156.1.38 202.156.1.68
FF - ProfilePath - c:\users\user\AppData\Roaming\Mozilla\Firefox\Profiles\zo3s0afe.default\
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\17.8.0.5\diMaster.dll\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{4F253FFC-7957E8FC-06000000}_0]
"ImagePath"="\??\c:\program files\pc-doctor for windows\pcdsrvc.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Cake Mania: Lights, Camera, Action!*]
"DisplayName"="Cake Mania: Lights, Camera, Action!?"
"UninstallString"="c:\\PROGRA~1\\SHOCKW~1.COM\\CAKEMA~1\\UNWISE.EXE c:\\PROGRA~1\\SHOCKW~1.COM\\CAKEMA~1\\INSTALL.LOG"
"DisplayVersion"="32.0.0.0"
"HelpLink"="http://www.shockwave.com/help/contact_us.jsp"
"Publisher"="Shockwave.com"
"URLInfoAbout"="http://www.shockwave.com/help/contact_us.jsp"
"Contact"="Customer Support"
"Comments"=""
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Life Quest*]
"DisplayName"="Life Quest?"
"UninstallString"="c:\\PROGRA~1\\SHOCKW~1.COM\\LIFEQU~1\\UNWISE.EXE c:\\PROGRA~1\\SHOCKW~1.COM\\LIFEQU~1\\INSTALL.LOG"
"DisplayVersion"="32.0.0.0"
"HelpLink"="http://www.shockwave.com/help/contact_us.jsp"
"Publisher"="Shockwave.com"
"URLInfoAbout"="http://www.shockwave.com/help/contact_us.jsp"
"Contact"="Customer Support"
"Comments"=""
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Plants vs. Zombies*]
"DisplayName"="Plants vs. Zombies?"
"UninstallString"="c:\\PROGRA~1\\SHOCKW~1.COM\\PLANTS~1\\UNWISE.EXE c:\\PROGRA~1\\SHOCKW~1.COM\\PLANTS~1\\INSTALL.LOG"
"DisplayVersion"="32.0.0.0"
"HelpLink"="http://www.shockwave.com/help/contact_us.jsp"
"Publisher"="Shockwave.com"
"URLInfoAbout"="http://www.shockwave.com/help/contact_us.jsp"
"Contact"="Customer Support"
"Comments"=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Íê³Éʱ¼ä: 2011-06-05 14:24:03
ComboFix-quarantined-files.txt 2011-06-05 06:24
.
Pre-Run: 226,058,153,984 bytes free
Post-Run: 226,421,014,528 bytes free
.
- - End Of File - - 63C3D6318EBC0B46E4274EF200A30EA3

Attached File(s)

  • Attached File  log.txt (14.01K)
    Number of downloads: 2

This post has been edited by SweetTech: 05 June 2011 - 10:37 AM
Reason for edit: expanded CF log.--ST


#2 User is offline   SweetTech 

  • Agent ST
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Posted 11 June 2011 - 11:01 AM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.

  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.

  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!

  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!

  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.

  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!

  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.

  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!

  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.


____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.

In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.

-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:

  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized


NEXT:


Please provide an update on how things are running in your next reply.
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#3 User is offline   SweetTech 

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Posted 13 June 2011 - 12:58 PM

Hi!

It's been several days since I last posted instructions for you to complete. Do you still require assistance in getting your computer cleaned up?

Please Note: Unless notified in advance, threads with no response in 3 days get closed.

Thanks,
SweetTech.
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#4 User is offline   SweetTech 

  • Agent ST
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  • Group: Malware Response Team
  • Posts: 12,662
  • Joined: 15-March 09
  • Gender:Male
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Posted 14 June 2011 - 01:54 PM

Due to lack of feedback this thread will now be closed. If you still require assistance, and would like to have your thread re-opened, please feel free to send me a Private Message (PM) being sure to include a link to your topic, and I'd be happy to re-open it.

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The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

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