Help
This topic is locked
Just because the Sality Removal tool claims to have cleaned the threat, doesn't necessarily mean that it has cleaned it entirely, and it's quite possible that it's hiding somewhere else. I can't in good faith continue to clean this computer. I still think a reformat and re-install is the best option to take with this computer.
Forum Guidelines
Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient. DO NOT RUN ComboFix unless requested to. Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log. When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc. Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
Vista Recovery Virus, TDSS, Google Redirecting PLEASE HELP!
#16
- Agent ST
-
- Group: Malware Response Team
- Posts: 12,662
- Joined: 15-March 09
- Gender:Male
- Location:Antarctica
Posted 14 June 2011 - 03:51 PM
Have I helped you? If you'd like to assist in the fight against malware, click here 
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
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#17
- Agent ST
-
- Group: Malware Response Team
- Posts: 12,662
- Joined: 15-March 09
- Gender:Male
- Location:Antarctica
Posted 17 June 2011 - 09:49 AM
Since it appears that the issues you were experiencing with your computer have been resolved, I am going to close this thread. If you should need the thread re-opened please send me a Private Message (PM) with a request to re-open the thread, as well as the link to the thread in question, and I'd be happy to re-open the thread.
Have I helped you? If you'd like to assist in the fight against malware, click here
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
