BleepingComputer.com: Hola from Tejas!

Hi, new-comer here. Just lost my resident IT-guy as he was 23 and it was time to move out of mom's (my) house.
Anyway, he's been gone a couple of months now, and is rarely available to assist with comp problems.
I have been reading around a bit, currently following the procedure to prepare for malware removal assistance. I must say you guys are very thorough here. It seems rather daunting to me to remove this stuff so, to me, you guys/gals are heroes! I'm sure it is posted somewhere, but is the assistance given completely voluntary? If so, Bravo!
I tried to enlist the help of my son, (finishing his degree in computer software engineering), he basically said to check you guys out as he has never had a virus/malware on his comp. Although he has removed them for me before, he says it is not his area of expertise... sigh!... However, I am ready to adopt you all if you can help me out!
Thanks!
... going to do the steps for malware removal now as posted on this site. Wish me luck!

Hello and to Bleeping Computer.

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