Help
This topic is locked
Ok. I ran it again. Same thing.
Forum Guidelines
Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient. DO NOT RUN ComboFix unless requested to. Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log. When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc. Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
Windows XP issues
Back to top
#62
- Agent ST
-
- Group: Malware Response Team
- Posts: 12,662
- Joined: 15-March 09
- Gender:Male
- Location:Antarctica
Posted 11 August 2011 - 08:57 AM
I'm going to ask that you post about this issue with the administrator account and the internet in our Windows forum, and see what the techs have to suggest, I'd ask that you link them to this thread, so that they can see what we've done so far.
Once they've gotten the internet access straighted out with that account, you can come back here and we can continue.
If nobody responds within a day or two please let me know, and I'll see if I can get someone to look into it for you.
If you wouldn't mind posting back here for me once you've created a new thread, and provide me with the link to the thread, so I can see the progress being made with the issue.
Kindest Regards,
ST.
Once they've gotten the internet access straighted out with that account, you can come back here and we can continue.
If nobody responds within a day or two please let me know, and I'll see if I can get someone to look into it for you.
If you wouldn't mind posting back here for me once you've created a new thread, and provide me with the link to the thread, so I can see the progress being made with the issue.
Kindest Regards,
ST.
Have I helped you? If you'd like to assist in the fight against malware, click here 
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
#63
- Agent ST
-
- Group: Malware Response Team
- Posts: 12,662
- Joined: 15-March 09
- Gender:Male
- Location:Antarctica
Posted 06 September 2011 - 03:51 PM
Due to the lack of feedback, this topic is now closed.
In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Have I helped you? If you'd like to assist in the fight against malware, click here
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
