Totally infected - TDDS, redirect and more

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Totally infected - TDDS, redirect and more

#46 newgma

Member

Group: Members
Posts: 98
Joined: 25-May 10

Posted 26 June 2011 - 12:28 PM

OK, I finally got it....

Right click on Start Icon to Explore All Users and followed the path down to the HijackThis.exe.

THAT allowed me to run as administrator!

YAY!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:27:16 PM, on 6/26/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19088)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Belkin\Belkin USB Print and Storage Center\connect.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinSetup.exe
C:\Program Files\Belkin\Router Setup and Monitor\dlnaPlugin.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [QlbCtrl.exe] "C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [HP Health Check Scheduler] "c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] "C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe"
O4 - HKLM\..\Run: [InstaLAN] "C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" startup
O4 - HKLM\..\Run: [IgfxTray] "C:\Windows\system32\igfxtray.exe"
O4 - HKLM\..\Run: [HotKeysCmds] "C:\Windows\system32\hkcmd.exe"
O4 - HKLM\..\Run: [Persistence] "C:\Windows\system32\igfxpers.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
O23 - Service: Belkin Local Backup Service - Unknown owner - C:\Program Files\Belkin\Belkin USB Print and Storage Center\BkBackupScheduler.exe
O23 - Service: Belkin Network USB Helper - Unknown owner - C:\Program Files\Belkin\Belkin USB Print and Storage Center\Bkapcs.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 7587 bytes

#47 gringo_pr

Bleepin Gringo

Group: Malware Response Team
Posts: 85,462
Joined: 03-July 08
Gender:Male
Location:Puerto rico

Posted 26 June 2011 - 12:34 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

Run HijackThis
Click on the Scan button
Put a check beside all of the items listed below (if present):
Close all open windows and browsers/email, etc...
Click on the "Fix Checked" button
When completed, close the application.

NOTE**You can research each of those lines >here< and see if you want to keep them or not
just copy the name between the brakets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

Turn off the real time scanner of any existing antivirus program while performing the online scan
click on the ESET Online Scanner button
Tick the box next to YES, I accept the Terms of Use.
- Click Start
When asked, allow the activex control to install
- Click Start
Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
Click on Advanced Settings, ensure the options
Click Scan
Wait for the scan to finish
Click on copy to clipboard and paste the results here in this topic
you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->

<-- Don't worry every little bit helps.

#48 newgma

Member

Group: Members
Posts: 98
Joined: 25-May 10

Posted 26 June 2011 - 02:20 PM

I have attempted to run ESETS 3X - each time, it makes it thru updates, but the laptop shuts off at about 25% of the scan.

Currently, it will not start at all (tried with both Startup Repair and Start Windows Normally) - I've had the Startup Repair start 3 x (I think), just to shut down before finishing.

Currently, Startup Repair is running. Got all the way to the end, and before I could press "finish", it rebooted itself and then shut off.

Reboot - blue screen.

I'm trying Strat Windows Normally agian, NOPE - blue screen.

Launching Startup Repair again.

spontaneously shut off again.

OK, have no idea why, but it started normally.

Perhaps it was MBAM - I turned off "protection" and will try to run it again.

OH- ESETS icon was gone when it rebooted....

Ran ESET - it spontaneously shut down.

ok - I MAY HAVE forgotten to "tick" "achives" the last 2 X - we'll see if that was the prob....

Nope - another shutdown in mid-run.

This post has been edited by newgma: 26 June 2011 - 03:03 PM

#49 gringo_pr

Bleepin Gringo

Group: Malware Response Team
Posts: 85,462
Joined: 03-July 08
Gender:Male
Location:Puerto rico

Posted 27 June 2011 - 11:35 AM

Please download Kaspersky Virus Removal Tool and SAVE it to your desktop

Right click and run as admin (xp please double click to run)
select lang
click on next
accept the license aggreement
select location and click on next
in autoscan make sure the first three boxes are checked and the box next to the C:/ drive
click on start scan
when complete click on report
in the three drop down boxes choose autoscan - do not group and important events
click on save and save to desktop
copy and paste this report in your next post

<-- Don't worry every little bit helps.

#50 newgma

Member

Group: Members
Posts: 98
Joined: 25-May 10

Posted 28 June 2011 - 07:13 PM

I think I will be able to do this tomorrow evening....

#51 gringo_pr

Bleepin Gringo

Group: Malware Response Team
Posts: 85,462
Joined: 03-July 08
Gender:Male
Location:Puerto rico

Posted 28 June 2011 - 08:43 PM

<-- Don't worry every little bit helps.

#52 gringo_pr

Bleepin Gringo

Group: Malware Response Team
Posts: 85,462
Joined: 03-July 08
Gender:Male
Location:Puerto rico

Posted 01 July 2011 - 08:07 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

do you still need help with this?
do you need more time?
are you having problems following my instructions?
if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

<-- Don't worry every little bit helps.

#53 newgma

Member

Group: Members
Posts: 98
Joined: 25-May 10

Posted 01 July 2011 - 03:16 PM

Hello, Gringo.

I did try to run the Kapersky program Wed night, however, forgot to reset the screensaver to not sleep and it got interrupted before finishiing.

Now, the Kid's have gone for a week to Florida. If they did not take the laptop with them, I will try to run it again when I stop by to check on the cat.

Otherwise, would you mind keeping this thread open until July 11th? Just in case?

Thanks!

(I will be posting a new, separate thread regarding our home desktop soon, too. These viruses are invading everything!)

#54 gringo_pr

Bleepin Gringo

Group: Malware Response Team
Posts: 85,462
Joined: 03-July 08
Gender:Male
Location:Puerto rico

Posted 02 July 2011 - 01:16 AM

7/11

gringo

<-- Don't worry every little bit helps.

#55 newgma

Member

Group: Members
Posts: 98
Joined: 25-May 10

Posted 02 July 2011 - 06:12 AM

ha-ha!

"7-11".

heh.

#56 gringo_pr

Bleepin Gringo

Group: Malware Response Team
Posts: 85,462
Joined: 03-July 08
Gender:Male
Location:Puerto rico

Posted 04 July 2011 - 09:38 PM

<-- Don't worry every little bit helps.

#57 newgma

Member

Group: Members
Posts: 98
Joined: 25-May 10

Posted 10 July 2011 - 07:07 PM

Well, have been running the Kasspersky virus removal tool for 2 1/4 hrs, and it is only 7% done.

I have to go home and will not be able to get back until Wed (7/13) at the earliest.

I will ask the kids to allow this to run uninterrupted until finished and to save the report.

Thanks for everything, so far!