BleepingComputer.com: XP Recovery Google redirect

I've had a computer get the XP Recovery virus and I used your site to get rid of most of it but I am still getting the google redirect. I have done the rkill, malwarebytes, unhide, spybot, hitman pro and still have the issue. I tried running tdsskiller but I can never get it to run, even after renaming it. Thanks in advance for your help.



***********DDS LOG******************
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DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by administrator at 17:00:52 on 2011-05-31
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1993.1232 [GMT -4:00]
.
AV: Trend Micro OfficeScan Antivirus *Disabled/Outdated* {81F4D7DC-9B4E-46E8-A160-B454D202F0EF}
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============== Running Processes ===============
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C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Hewlett-Packard\HP SkyRoom\Hp.Skyroom.Windows.Service.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\AMT\LMS.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\PDF Complete\pdfsvc.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
c:\Program Files\Hewlett-Packard\HP SkyRoom\remote graphics sender\rgsendersvc.exe
c:\Program Files\Hewlett-Packard\HP SkyRoom\remote graphics sender\rgsender.exe
c:\Program Files\Hewlett-Packard\HP SkyRoom\remote graphics sender\plugins\ice\Hp.SkyRoom.Windows.RgsPlugin.Authentication\Hp.SkyRoom.Windows.RgsPlugin.Authentication.exe
c:\Program Files\Hewlett-Packard\HP SkyRoom\remote graphics sender\plugins\ice\Hp.SkyRoom.Windows.RgsPlugin.Lens\Hp.SkyRoom.Windows.RgsPlugin.Lens.exe
c:\Program Files\Hewlett-Packard\HP SkyRoom\remote graphics sender\plugins\ice\Hp.SkyRoom.Windows.RgsPlugin.Licensing\Hp.SkyRoom.Windows.RgsPlugin.Licensing.exe
c:\Program Files\Hewlett-Packard\HP SkyRoom\remote graphics sender\rgsender_gui.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\OfficeScan Client\Misc\xpupg.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntupd.exe
C:\Documents and Settings\Administrator.ERI\Desktop\dds.scr
C:\WINDOWS\system32\WSCRIPT.exe
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============== Pseudo HJT Report ===============
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uSearch Page = hxxp://www.bing.com
uSearch Bar = hxxp://www.bing.com/sphome.aspx?mkt={SUB_RFC1766}
uWindow Title = Microsoft Internet Explorer provided by Eastern Radiologists, Inc
uStart Page = hxxp://atlas/
uDefault_Page_URL = hxxp://atlas/
mSearchAssistant = hxxp://www.bing.com/sphome.aspx?mkt={SUB_RFC1766}
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [picon] "c:\program files\common files\intel\privacy icon\PrivacyIconClient.exe" -startup
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [NortonOnlineBackupReminder] "c:\program files\symantec\norton online backup\activation\NOBuActivation.exe" UNATTENDED
mRun: [PDF Complete] c:\program files\pdf complete\pdfsty.exe
mRun: [SetRefresh] c:\program files\compaq\setrefresh\SetRefresh.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [SunJavaUpdateSched] c:\program files\java\jre1.5.0_06\bin\jusched.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [OfficeScanNT Monitor] "c:\program files\trend micro\officescan client\pccntmon.exe" -HideWindow
uPolicies-explorer: NoSMMyPictures = 1 (0x1)
uPolicies-explorer: NoStartMenuMyMusic = 1 (0x1)
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: eradmdb1
DPF: {00134F72-5284-44F7-95A8-52A619F70751} - hxxps://zeus:4343/officescan/console/html/ClientInstall/WinNTChk.cab
DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} - hxxps://zeus:4343/officescan/console/html/ClientInstall/setup.cab
DPF: {2A341AF3-2295-48AC-94D4-38061E68B709} - hxxp://eradmdb1/InteleViewer/cviewer_install.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxdev.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R2 Hp.Skyroom.Windows.Service;HP SkyRoom;c:\program files\hewlett-packard\hp skyroom\Hp.Skyroom.Windows.Service.exe [2010-3-3 124472]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2011-1-12 635416]
R2 rgsender;Remote Graphics Sender Service;c:\program files\hewlett-packard\hp skyroom\remote graphics sender\rgsendersvc.exe [2011-1-12 379904]
R2 TmPreFilter;Trend Micro PreFilter;c:\program files\trend micro\officescan client\tmpreflt.sys [2010-10-20 36432]
R2 UNS;Intel® Management and Security Application User Notification Service;c:\program files\common files\intel\privacy icon\uns\UNS.exe [2011-1-12 2066968]
R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k5132.sys [2011-1-12 149600]
R3 HPFXFAX;HPFXFAX;c:\windows\system32\drivers\hpfxfax.sys [2011-1-13 20504]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2011-1-12 44800]
R4 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-5-31 38224]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-3-29 136176]
S2 TmFilter;Trend Micro Filter;c:\program files\trend micro\officescan client\tmxpflt.sys [2010-10-20 249424]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-3-29 136176]
S3 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [2011-5-31 17480]
S3 TmProxy;OfficeScan NT Proxy Service;c:\program files\trend micro\officescan client\TmProxy.exe [2009-3-4 652552]
.
=============== Created Last 30 ================
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2011-05-31 20:03:07 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-05-31 20:03:07 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2011-05-31 18:08:21 17480 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-05-31 18:07:54 -------- d-----w- c:\documents and settings\all users\application data\Hitman Pro
2011-05-31 17:55:48 -------- d-----w- c:\documents and settings\administrator.eri\application data\Malwarebytes
2011-05-31 16:24:12 142992 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2011-05-31 16:24:12 -------- d-----w- c:\windows\system32\log
2011-05-31 16:22:56 -------- d-----w- c:\program files\Trend Micro
2011-05-31 16:19:31 -------- d-----w- c:\documents and settings\administrator.eri\local settings\application data\Google
2011-05-31 15:57:51 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-31 14:49:34 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-31 14:49:33 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-05-31 14:49:30 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
.
==================== Find3M ====================
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2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
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============= FINISH: 17:01:36.94 ===============

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you.

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

• Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  
  
• Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  
  
• If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  
  
• In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  
  
• If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  
  
• Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  
  
• Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  
  
• I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
  Because of this, you must reply within three days failure to reply will result in the topic being closed!
  
  
• Please do not PM me directly for help. If you have any questions, post them in this topic.
  
  
• Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
  Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.

Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)

In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

• Double-click on RKUnhookerLE.exe to start the program.
  Vista/Windows 7 users right-click and select Run As Administrator.
  
• Click the Report tab, then click Scan.
  
• Check Drivers, Stealth Code, and uncheck the rest.
  
• Click OK.
  
• Wait until it's finished and then go to File > Save Report.
  
• Save the report to your Desktop.
  
• Copy and paste the contents of the report into your next reply.

-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report

• Please download OTL from here:
  
  • Main Mirror
    
  • Mirror
  
  
• Save it to your desktop.
  
• Double click on the icon on your desktop.
  
• Click the "Scan All Users" checkbox.
  
• Change the "Extra Registry" option to "SafeList"
  
• Push the button.
  
• Two reports will open, copy and paste them in a reply here:
  
  • OTL.txt <-- Will be opened
    
  • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Do you still need help with your machine?

If the instructions are unclear or something isn't working, please let me know before proceeding.

Due to lack of feedback this thread will now be closed. If you still require assistance, and would like to have your thread re-opened, please feel free to send me a Private Message (PM) being sure to include a link to your topic, and I'd be happy to re-open it.