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When posting your problem, do not run and post a ComboFix log. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.

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Virus detected

#1 bsprout

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Group: Members
Posts: 16
Joined: 29-June 08

Posted 31 May 2011 - 04:26 PM

I'm working on a friend's computer which has/had a virus. I ran TDSSKILLER and it did not find anything. I ran SuperAntiSpyware, Malwarebytes, Eset Online Scanner and ComboFix. All found and fixed some things. However, I'm not convinced that it's completely gone because it seems as though virus' are found everytime I run something even if I run the same program again. Is there anything else I can run? I have the ComboFix log but it's quite lengthy. Can anyone give me any suggestions on where to go from here. The virus wiped out their start menu and any system utilities. I had a similar problem (on another friend's computer) a couple weeks ago. Was able to clean it up and that one ended up just having the start menu files hidden so I was able to unhide them. However, this one appears as though it's gone. I'm just not sure what to do at this point. Any suggestions would be greatly appreciated.
Thanks
Cathy

This post has been edited by Budapest: 31 May 2011 - 05:40 PM
Reason for edit: Moved from XP ~Budapest

#2 boopme

To Insanity and Beyond

Group: Global Moderator
Posts: 48,761
Joined: 10-September 04
Gender:Male
Location:NJ USA

Posted 31 May 2011 - 08:26 PM

Hello,well having run ComboFix on your own we need to see that and a DDS log.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip the GMER step and instead post the ComboFix log you posted earlier.

Let me know if that went well.

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