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XP Total SEcurity 2011 Virus? Can't remove it - computer ground to nearly a halt

#1 User is offline   kimberb 

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Posted 30 May 2011 - 10:53 AM

A few days ago I contracted a virus. I think it is XP Total Security 2011 Virus.

In the task bar I got the balloon message that automatic updates were turned off, but when I went to manually check, they were not. Of of course clicking on the icon in the task tray took me to a scanner that found errors and wanted me to buy the windows product to fix the problem.

The computer became locked down. I could not access the task manager or even system restore. It also set up my computer to create an "administrator" login which did not exist before. My login has administrator rights and is not named "administrator".

Finally I managed to restart the computer in safe mode and access system restore and restored my computer to a date before the infection. That made things better, but far from fixed the whole problem. My desktop had totally disappeared. I ran many of the free antivirus programs - malware bytes, superantispyware, spybot, and IOBIT system care and that seemed to improve some things. Now the desktop comes up with the "Active Recovery Desktop" message. I fix it, and sometimes when I reboot it stays fixed, but often not.

I still have the balloon message in the taskbar saying automatic updates is turned off. I am using ESET NOD32 and am getting the message from ESET that an error occured while starting the proxy server - checking of application protocols (POP3, HTTP) will not work. I was not running the newest version of the software (although it had the latest virus updates). I uninstalled using ESETS uninstall tool and installed the latest version of the software. That fixed that message temporily, but it is now back. Oh yeah, and the search engines (no matter which browser) direct me to wrong web pages. I can do the web search and come up to a normal looking search result, but on any of the links I click, it brings me to advertising pages. Again, I fixed that for a bit (not sure what did it), but its back. Any fixes I've managed to make have only been temporary.

I then followed the instructions from computergeek here: http://www.bleepingcomputer.com/virus-removal/remove-win-7-internet-security-2011 This time when I ran malwarebytes, it did not find any infected files! So then I found these instructions and am following them: http://www.bleepingcomputer.com/forums/topic34773.html I had to run the GMER four times - lasting 4-5 hours, and coming back to the computer frozen in the end without any scan results. I reset my wallpaper and energy savers so my computer would not go into hibernation or screen saver (its working so slow) and this time managed to somewhat get GMER scan results - although I got the message: "warning GEMER has found system modifications caused by ROOTKIT activity. In ESET I've seen mention of WIN32/Rootkit.Agent.NUS Trojan.

The CPU usage is near 100% all the time now - getting anything accomplised on this computer (in the fix) can bevery difficult!

Thanks for your help!

Kimber

.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Run by Kimber at 19:29:44 on 2011-05-29
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2031.1113 [GMT -4:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: ESET NOD32 Antivirus 4.2 *Enabled/Updated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
AV: Emsisoft Anti-Malware *Enabled/Updated* {0F8591BB-342B-4493-91C3-4E948ED21255}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IObit\Advanced SystemCare 4\PMonitor.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASCTray.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Comcast Universal Caller ID\Comcast Universal Caller ID.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\providerComcast\bin\tgsrvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Emsisoft Anti-Malware\a2service.exe
C:\WINDOWS\explorer.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASC.exe
C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
C:\Documents and Settings\Kimber\Desktop\trojan removal\dds.scr
C:\WINDOWS\system32\WSCRIPT.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://mail.yahoo.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Search_URL = hxxp://www.google.com/ie
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn3\yt.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uURLSearchHooks: IObitCom Toolbar: {31c7d459-9cc3-44f2-9dca-fc11795309b4} - c:\program files\iobitcom\tbIOb1.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn3\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: CKeyScramblerBHO Object: {2b9f5787-88a5-4945-90e7-c4b18563bc5e} - c:\program files\keyscrambler\KeyScramblerIE.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: IObitCom Toolbar: {31c7d459-9cc3-44f2-9dca-fc11795309b4} - c:\program files\iobitcom\tbIOb1.dll
BHO: Yahoo! IE Suggest: {5a263cf7-56a6-4d68-a8cf-345be45bc911} - c:\program files\yahoo!\search\YSearchSuggest.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: IObitCom Toolbar: {31c7d459-9cc3-44f2-9dca-fc11795309b4} - c:\program files\iobitcom\tbIOb1.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Google Update] "c:\documents and settings\kimber\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized
uRun: [Advanced SystemCare 4] c:\program files\iobit\advanced systemcare 4\ASCTray.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [SoundMAX] "c:\program files\analog devices\soundmax\Smax4.exe" /tray
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
dRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
StartupFolder: c:\docume~1\kimber\startm~1\programs\startup\comcas~1.lnk - c:\program files\comcast universal caller id\Comcast Universal Caller ID.exe
StartupFolder: c:\docume~1\kimber\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe
uPolicies-explorer: NoInstrumentation = 1 (0x1)
IE: &eBay Search - c:\program files\ebay\ebay toolbar2\eBayTb.dll/RCSearch.html
IE: &Search
IE: &Yahoo! Search - file:///c:\program files\yahoo!\Common/ycsrch.htm
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
IE: Yahoo! &Dictionary - file:///c:\program files\yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\yahoo!\Common/ycsms.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - {B745F984-EF2E-40D6-A9AC-D8CED7230E61} - c:\program files\keyscrambler\KeyScramblerIE.dll
LSP: mswsock.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {167B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {268DE217-09FD-424F-8609-D22BE2B00076} - hxxp://images.travelpod.com/includes/ImageUploader4.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} - hxxp://moneycentral.msn.com/cabs/pmupd806.exe
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc2.cab
DPF: {556DDE35-E955-11D0-A707-000000521957} - hxxp://www.xblock.com/download/xclean_micro.exe
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1116421981609
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://dl8-cdn-09.sun.com/s/ESD7/JSCDL/jdk/6u13-b03/jinstall-6u13-windows-i586-jc.cab?e=1241532202781&h=3c9d9f981bfc6c203b8d2a01b821803e/&filename=jinstall-6u13-windows-i586-jc.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab
DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} - hxxp://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
DPF: {A8683C98-5341-421B-B23C-8514C05354F1} - hxxp://photo.walmart.com/photo/uploads/FujifilmUploadClient.cab
DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - hxxp://ax.emsisoft.com/asquared.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\kimber\application data\mozilla\firefox\profiles\vkkhjhfw.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2384137&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\documents and settings\kimber\application data\mozilla\firefox\profiles\vkkhjhfw.default\extensions\keyscrambler@qfx.software.corporation\components\KeyScramblerIE.dll
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - component: c:\program files\mozilla firefox\extensions\browserhighlighter@ebay.com\components\Shim.dll
FF - plugin: c:\documents and settings\kimber\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\kimber\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\kimber\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\documents and settings\kimber\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\documents and settings\kimber\local settings\application data\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\documents and settings\kimber\local settings\application data\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.17\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
.
---- FIREFOX POLICIES ----
FF - user.js: browser.cache.memory.capacity - 65536
FF - user.js: browser.chrome.favicons - false
FF - user.js: browser.display.show_image_placeholders - true
FF - user.js: browser.turbo.enabled - true
FF - user.js: browser.urlbar.autocomplete.enabled - true
FF - user.js: browser.urlbar.autofill - true
FF - user.js: content.interrupt.parsing - true
FF - user.js: content.max.tokenizing.time - 2250000
FF - user.js: content.notify.backoffcount - 5
FF - user.js: content.notify.interval - 750000
FF - user.js: content.notify.ontimer - true
FF - user.js: content.switch.threshold - 750000
FF - user.js: network.http.max-connections - 48
FF - user.js: network.http.max-connections-per-server - 16
FF - user.js: network.http.max-persistent-connections-per-proxy - 16
FF - user.js: network.http.max-persistent-connections-per-server - 8
FF - user.js: network.http.pipelining - true
FF - user.js: network.http.pipelining.firstrequest - true
FF - user.js: network.http.pipelining.maxrequests - 8
FF - user.js: network.http.proxy.pipelining - true
FF - user.js: network.http.request.max-start-delay - 0
FF - user.js: nglayout.initialpaint.delay - 0
FF - user.js: plugin.expose_full_path - true
FF - user.js: ui.submenuDelay - 0
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-5-29 64512]
R1 a2util;a-squared Malware-IDS utility driver;c:\program files\emsisoft anti-malware\a2util32.sys [2011-5-28 11776]
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2010-12-21 115008]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2010-12-21 94872]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 a2AntiMalware;Emsisoft Anti-Malware 5.0 - Service;c:\program files\emsisoft anti-malware\a2service.exe [2011-5-28 2860800]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2011-1-12 810144]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-5-25 2151128]
R2 tgsrvc_providercomcast;SupportSoft Repair Service (providercomcast);c:\program files\providercomcast\bin\tgsrvc.exe [2008-5-2 167936]
R3 a2acc;a2acc;c:\program files\emsisoft anti-malware\a2accx86.sys [2011-5-28 73728]
R3 KeyScrambler;KeyScrambler;c:\windows\system32\drivers\keyscrambler.sys [2009-12-30 113896]
S2 AdvancedSystemCareService;Advanced SystemCare Service;c:\program files\iobit\advanced systemcare 4\ASCService.exe [2011-5-1 352768]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-17 141312]
S2 hpdj00;hpdj00;c:\docume~1\kimber\locals~1\temp\hpdj00.exe -servicerunning=true -uninstall=hp psc 1400 series -product=aio --> c:\docume~1\kimber\locals~1\temp\hpdj00.exe -servicerunning=true -uninstall=hp psc 1400 series -product=aio [?]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\sitead~1\mcsacore.exe [2009-12-30 107008]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-17 141312]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-5-25 15232]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S4 a2free;a-squared Free Service;c:\program files\a-squared free\a2service.exe [2007-7-25 1872320]
S4 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2005-5-20 29744]
.
=============== Created Last 30 ================
.
2011-05-29 05:57:57 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-05-29 05:53:12 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-05-29 04:09:24 -------- d-----w- c:\program files\ESET
2011-05-29 02:12:36 -------- d-----w- c:\documents and settings\kimber\application data\SUPERAntiSpyware.com
2011-05-29 02:12:36 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-05-29 02:11:20 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-05-28 17:31:26 -------- d-----w- c:\program files\Emsisoft Anti-Malware
2011-05-28 14:22:00 54016 ----a-w- c:\windows\system32\drivers\unjmxig.sys
2011-05-28 01:45:23 -------- d-----w- c:\windows\system32\wbem\repository.tmp\FS
2011-05-28 01:45:23 -------- d-----w- c:\windows\system32\wbem\Repository.tmp
2011-05-16 15:47:55 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-07 23:30:47 -------- d-----w- c:\program files\common files\ODBC
2011-05-01 21:37:19 -------- d-----w- c:\documents and settings\all users\application data\IObit
.
==================== Find3M ====================
.
2011-05-29 04:27:53 62976 ----a-w- c:\windows\system32\drivers\cdrom.sys
2011-05-29 01:34:23 59 ----a-w- c:\windows\wpd99.drv
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
2005-08-14 18:40:34 1048576 ----a-w- c:\program files\200503171827192132_TS-H552U_US05.BIN
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST380011A rev.8.01 -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-4
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0xBA4F18B0]<<
_asm { PUSH ECX; MOV EAX, [ESP+0x8]; PUSH EBX; PUSH EBP; PUSH ESI; PUSH EDI; CMP EAX, [0xba4f7904]; JNZ 0x22; MOV EBX, [ESP+0x1c]; CALL 0xfffffffffffffcc0; }
1 nt!IofCallDriver[0x804E37D5] -> \Device\Harddisk0\DR0[0x8A688AB8]
3 CLASSPNP[0xF7637FD7] -> nt!IofCallDriver[0x804E37D5] -> [0x8A057B80]
\Driver\Disk[0x8A6196D8] -> IRP_MJ_CREATE -> 0xBA4F18B0
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
user & kernel MBR OK
.
============= FINISH: 19:30:48.70 ===============

Attached File(s)

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  • Attached File  ark.txt (6.54K)
    Number of downloads: 3

#2 User is offline   SweetTech 

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Posted 04 June 2011 - 12:51 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.

  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.

  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!

  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!

  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.

  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!

  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.

  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days     failure to reply will result in the topic being closed!

  • Please do not PM me directly for help. If you have any questions, post them in this topic.

  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.


____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.

In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.

-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:

  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized


NEXT:


Please provide an update on how things are running in your next reply.
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#3 User is offline   kimberb 

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Posted 04 June 2011 - 03:56 PM

Thank you so much for replying! I understand things being crazy on your end - and it is so generous to offer your help for free!

Since I hadn't heard anything back for days, I finally took my computer to the shop - so hopefully they should fix it - it's still there - I'm supposed to hear back on Monday or Tuesday..

Again, much thanks for the offer!!!!!!!

Kimber

#4 User is offline   SweetTech 

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Posted 04 June 2011 - 06:26 PM

Okay. Thanks for letting me know.

I'll go ahead and close this thread.

Kindest Regards,
ST.
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#5 User is offline   SweetTech 

  • Agent ST
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Posted 04 June 2011 - 06:26 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

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