BleepingComputer.com: Security Shield help

I got infected with Security Shield and followed the steps on this site to remove it. I wasn't able to install rkill because my computer didn't allow me. I downloaded all the different kinds provided but when I double click the icon on my desktop, my computer doesn't allow it. I rebooted my computer and set it on safe mode. After that, I fully scanned my computer as the directions told me to with Malware. I followed the rest of the instructions but when my computer restarted itself, Security Shield was still active and it continues to pop up windows. Again, I tried to download rkill under a different name like someone told me to do but it didn't work as before. Please help if you can.

Hi there,

Have you tried all the steps listed here?

Perhaps, this YouTube video might help with the removal process?

Hello,

If you have followed all the steps in the guide, and it appears that you have, please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom

Thanks so much. I'm sorry if I failed to post this in the correct place. I was frustrated and tired. Again, thanks for the help

Glad we could help.