Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.
Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient.
DO NOT RUN ComboFix unless requested to.
Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log.
When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.
Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
Click on the folder that represents your USB drive (sdb1 ?)
Confirm that you see driver.sh that you downloaded there
Press Tool at the top
Choose Open Terminal
Type bash driver.sh
Press Enter
After it has finished a report will be located on your USB drive named report.txt
Remove the USB drive and insert back in your working computer and navigate to report.txt
Please note - all text entries are case sensitive
Copy and paste the report.txt for my review
Have I helped you? If you'd like to assist in the fight against malware, click here
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
That log file doesn't look right. Could you please try do the instructions below again?
Press F12 and choose to boot from the USB
Follow the prompts
A Welcome to xPUD screen will appear
Press File
Expand mnt
sda1,2...usually corresponds to your HDD
sdb1 is likely your USB
Click on the folder that represents your USB drive (sdb1 ?)
Confirm that you see driver.sh that you downloaded there
Press Tool at the top
Choose Open Terminal
Type bash driver.sh
Press Enter
After it has finished a report will be located on your USB drive named report.txt
Remove the USB drive and insert back in your working computer and navigate to report.txt
Please note - all text entries are case sensitive
Copy and paste the report.txt for my review
Have I helped you? If you'd like to assist in the fight against malware, click here
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
It's been several days since I last posted instructions for you to complete. Do you still require assistance in getting your computer cleaned up?
Please Note:Unless notified in advance, threads with no response in 3 days get closed.
If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave & if there is no contact for that amount of time I will have to assume you have abandoned your topic.
Thanks,
SweetTech.
Have I helped you? If you'd like to assist in the fight against malware, click here
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
Okay. Thanks for letting me know you're still with me.
Have I helped you? If you'd like to assist in the fight against malware, click here
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
This post has been edited by SweetTech: 21 June 2011 - 01:51 PM
Have I helped you? If you'd like to assist in the fight against malware, click here
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
Please respond, letting me know that you're still with me, and haven't abandoned the thread.
Have I helped you? If you'd like to assist in the fight against malware, click here
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
Have I helped you? If you'd like to assist in the fight against malware, click here
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
Have I helped you? If you'd like to assist in the fight against malware, click here
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
Due to lack of feedback this thread will now be closed. If you still require assistance, and would like to have your thread re-opened, please feel free to send me a Private Message (PM) being sure to include a link to your topic, and I'd be happy to re-open it.
Have I helped you? If you'd like to assist in the fight against malware, click here
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
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Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.
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