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an unauthirized change was made to windows

#1 User is offline   BNN 

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Posted 22 May 2011 - 04:28 PM

when i star t up my laptop an error messages appears "an unauthorized change was made to windows".
i close the message window. After that sometime the computer works apparently normally even if the pop up windows with the error message keeps appearing. Other times i have no desktop, no start etc so i cannod do pretty much anything except shut down and restart.
could u help

thanks a lot

#2 User is offline   hamluis 

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Posted 23 May 2011 - 11:41 AM

Please post a screenshot of the eror message.

Louis
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#3 User is offline   BNN 

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Posted 25 May 2011 - 05:41 PM

Louis
it is not happening any more. It did like that during the weekend every time but no more now.

#4 User is offline   hamluis 

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Posted 26 May 2011 - 07:14 AM

I suggest that you ensure that all critical Windows updates for your system...are installed.

Louis
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#5 User is offline   BNN 

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Posted 29 May 2011 - 10:34 PM

Hello it happened again this weekend.
I attached a screenshot

Attached File(s)


#6 User is offline   hamluis 

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Posted 30 May 2011 - 11:50 AM

Seems to be malware.

Windows Software Protection

Please read...follow the instructions in the link above.

Louis

Let us know how it goes.

This post has been edited by hamluis: 30 May 2011 - 11:52 AM

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#7 User is offline   BNN 

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Posted 01 June 2011 - 06:22 PM

I followed your directions: no malware locate
error message still there....

#8 User is offline   hamluis 

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Posted 01 June 2011 - 06:43 PM

Take a read, http://social.microsoft.com/Forums/en-US/genuinevista/thread/f8f2dea1-efc6-4de8-9c62-5cd88ebb8eec .

Louis
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#9 User is offline   BNN 

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Posted 09 June 2011 - 10:30 PM

i did but could not identify anything
can it be incompatible with mozilla?
i recently downloaded the last version of it

#10 User is offline   hamluis 

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Posted 10 June 2011 - 07:32 AM

I don't know anything about Mozilla, other than that it's a browser.

Louis
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#11 User is online   Allan 

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Posted 10 June 2011 - 07:45 AM

Firefox wouldn't have anything to do with it. Have you seen this: http://support.microsoft.com/kb/931699 ?
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#12 User is offline   imNooB 

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Posted 11 June 2011 - 09:45 PM

Usually an issue with Windows activation. It's happened to me on a few customers pc's. Mostly when they are freshly formatted. Possibly a system restore could help.

#13 User is online   Allan 

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Posted 12 June 2011 - 05:12 AM

If it was an activation issue the OP would receive a message saying the OS needs to be activated.
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