Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.
Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient.
DO NOT RUN ComboFix unless requested to.
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When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.
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I have run updated AVG and Malewarebytes scans to no avail
as well I tried to run Microsofts malicious software removal tool
it extracted but would not run
I also tried combofix ( I know I should not have but I am desperate )
it would not run as well
So lets start fresh from here please.
Hello and welcome. Please follow these guidelines while we work on your PC:
Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.” Absence of symptoms does not mean your machine is clean!
Please do not run any scans or install/uninstall any applications without being directed to do so.
Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.
DDS should have produced two logs - I need to see the DDS.txt log before I get started. Run DDS again if you need to and post the DDS.txt log, please.
Please include the following in your next post:
DDS.txt log
Threads are closed after 5 days of inactivity.
ASAP & UNITE Member
The help you receive here is free. If you wish to show your appreciation, then you may
I'm glad you seem to have it sorted. If you would like me to tell you for sure if you have it cleaned, please post new DDS and GMER logs. If you're satisfied that you have it clean, let me know and I'll close the thread.
Regardless of how you want to proceed I just want to give you a quick word of caution about running advanced tools (ComboFix) and/or fixes (fixmbr) on your own. While in this case it seems to have all worked out you could have just as easily bricked your PC and lost all of your data.
Threads are closed after 5 days of inactivity.
ASAP & UNITE Member
The help you receive here is free. If you wish to show your appreciation, then you may
I am aware of that
I do appricate your response
please close the thread
but thanks again
it was as a result of your sites preliminary instructions that I was able to get to this point
I have all the faith in the world with bleeping computers and I send everyone I know who have issues here
thanks again
It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Threads are closed after 5 days of inactivity.
ASAP & UNITE Member
The help you receive here is free. If you wish to show your appreciation, then you may
Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.
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DDS should have produced two logs - I need to see the DDS.txt log before I get started. Run DDS again if you need to and post the DDS.txt log, please.
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