BleepingComputer.com: Vista wont start following AVG install

Jump to content

Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Vista wont start following AVG install Laptop does not boot, think it may be related to an AVG install

#1 User is offline   thevicar 

  • Member
  • PipPip
  • Find Topics
  • Group: Members
  • Posts: 18
  • Joined: 09-May 08

Posted 13 May 2011 - 10:08 AM

Hi

I have a dell inspiron 1525 laptop that refuses to get past the "Microsoft Corporation" scrolling bar on boot up. I have run various diagnostics and hardware seems fine. I am guessing its some sort of operating system problem. The laptop is about 4-5 years old and I have had no problems until recently. I previous used McAfee and recently changes to the AVG free antivirus product, which I have run on xp machines previously. if I boot the laptop in safe mode the boot stops when loading
\windows\system32\DRIVERS\AVGIDSEH.sys which I am guessing has something to do with AVG?!
I dont have a boot or repair disk so was looking for any advice/suggestions on how to proceed?

Thanks for any help

#2 User is offline   hamluis 

  • Forum Addict
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Moderator
  • Posts: 31,449
  • Joined: 03-September 05
  • Gender:Male
  • Location:Killeen, TX

Posted 13 May 2011 - 11:04 AM

Take a look at (entire thread) http://webcache.googleusercontent.com/search?q=cache:euH0jKUvdMUJ:forums.cnet.com/7723-19703_102-508463.html+AVGIDSEH.sys&cd=1&hl=en&ct=clnk&gl=us&source=www.google.com .

Louis
Am I Infected, What Do I Do?
Preparation Guide, Malware Log Topics
Using The Report Button
Misplaced Malware Logs
Discussion Forum Rules

#3 User is offline   thevicar 

  • Member
  • PipPip
  • Find Topics
  • Group: Members
  • Posts: 18
  • Joined: 09-May 08

Posted 13 May 2011 - 11:29 AM

Thanks Louis

that looks spot on.

#4 User is offline   hamluis 

  • Forum Addict
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Moderator
  • Posts: 31,449
  • Joined: 03-September 05
  • Gender:Male
  • Location:Killeen, TX

Posted 13 May 2011 - 03:31 PM

Let us know if/when you resolve it ;).

Louis
Am I Infected, What Do I Do?
Preparation Guide, Malware Log Topics
Using The Report Button
Misplaced Malware Logs
Discussion Forum Rules

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users