BleepingComputer.com: Computer is acting up

Posted 11 May 2011 - 09:16 PM

Posted 11 May 2011 - 10:54 PM

What browser are you using?
Did you try a different browser?
Does the high CPU usage happens only while using a browser?

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Posted 11 May 2011 - 11:06 PM

Posted 11 May 2011 - 11:09 PM

Download Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
Click on View > Select Colunms.
In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
Go File>Save As, and save the report as Procexp.txt.
Attach the file to your next reply.

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Posted 11 May 2011 - 11:19 PM

Posted 11 May 2011 - 11:25 PM

The only issues, I can see are Hardware Interrupts and System using about 12% of your CPU cycles.

Check Primary and Secondary IDE settings: Device Manager -> IDE ATA/ATAPI controllers -> Primary or Secondary IDE Channel -> Properties -> Advanced Settings. Look at the Current Transfer Mode field.
See, if it's in PIO mode instead of DMA mode.

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Posted 11 May 2011 - 11:35 PM

Posted 11 May 2011 - 11:40 PM

Well, in that case....
If you look at your PE log and you deduct CPU usage by PE, which is normally not running, your CPU usage is only at 15%, which is acceptable.
Unless, you're able to post another PE log, when CPU usage actually spikes.

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Posted 11 May 2011 - 11:52 PM

Posted 12 May 2011 - 12:05 AM

Yeah, definitely, something is going on....
Hardware Interrupts at 61.24%
Deferred Procedure Calls at 25.42%

Possibly, some hardware issue.

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/index.php?showtopic=28744&hl=hard+drive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), to make the CD bootable.
For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps HERE

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Posted 12 May 2011 - 12:40 AM

Posted 12 May 2011 - 10:57 AM

You bet

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Posted 12 May 2011 - 12:08 PM

Posted 12 May 2011 - 12:10 PM

Which test was it?

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem?

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Posted 12 May 2011 - 03:07 PM