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Virus that deleted all of my programs

#1 User is offline   JohnnyTurbo69 

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Posted 11 May 2011 - 12:37 PM

Ok I fixed the problem by running a program called unhide.exe. http://download.bleepingcomputer.com/grinler/unhide.exe After running this I was able to run combofix sucessfully. Here is the log report

ComboFix 11-05-10.02 - Randy Thompson 05/11/2011 13:20:56.11.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3027.2219 [GMT -4:00]
Running from: e:\virus kit\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Norton AntiVirus *Disabled/Outdated* {E10A9785-9598-4754-B552-92431C1C35F8}
.
.
((((((((((((((((((((((((( Files Created from 2011-04-11 to 2011-05-11 )))))))))))))))))))))))))))))))
.
.
2011-05-11 15:41 . 2011-05-11 15:41 28752 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{5A88702B-5DBA-432C-84C6-576FB85ADFE3}\MpKslb8c24037.sys
2011-05-11 15:41 . 2011-04-11 07:04 7071056 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{5A88702B-5DBA-432C-84C6-576FB85ADFE3}\mpengine.dll
2011-05-11 15:30 . 2011-05-11 15:30 -------- d-----w- c:\windows\LastGood
2011-05-11 15:29 . 2011-04-11 07:04 7071056 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Updates\mpengine.dll
2011-05-11 15:29 . 2011-05-11 15:30 -------- d-----w- c:\program files\Microsoft Security Client
2011-05-11 15:28 . 2011-05-11 17:11 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2011-05-11 15:28 . 2011-05-11 15:35 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-05-11 15:07 . 2011-05-11 15:07 709456 ----a-w- c:\windows\isRS-000.tmp
2011-05-10 18:23 . 2011-05-10 18:23 -------- d-----w- C:\SDFix
2011-05-10 16:15 . 2011-05-11 15:03 559612 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2011-05-10 11:52 . 2011-05-10 21:12 -------- d-----w- c:\documents and settings\Randy Thompson\Application Data\3745140
2011-05-10 11:52 . 2011-05-10 21:12 -------- d-----w- c:\documents and settings\Randy Thompson\Application Data\3744750
2011-05-10 11:52 . 2011-05-10 21:12 -------- d-----w- c:\documents and settings\Randy Thompson\Application Data\3736437
2011-05-10 11:52 . 2011-05-10 21:12 -------- d-----w- c:\documents and settings\Randy Thompson\Application Data\3734453
2011-05-10 11:52 . 2011-05-10 21:12 -------- d-----w- c:\documents and settings\Randy Thompson\Application Data\3734125
2011-05-10 11:52 . 2011-05-10 21:12 -------- d-----w- c:\documents and settings\Randy Thompson\Application Data\3731500
2011-05-10 11:51 . 2011-05-10 21:12 -------- d-----w- c:\documents and settings\Randy Thompson\Application Data\3712125
2011-04-16 00:59 . 2011-04-16 00:59 -------- d-----w- c:\windows\ServicePackFiles
2011-04-14 07:39 . 2011-04-14 07:39 103864 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-10 12:02 . 2009-10-28 19:25 0 ----a-w- c:\documents and settings\Randy Thompson\Local Settings\Application Data\WavXMapDrive.bat
2011-04-11 07:04 . 2010-09-20 13:53 7071056 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-03-07 05:33 . 2008-04-25 21:27 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37 . 2008-04-25 16:16 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:27 . 2008-04-25 16:16 1866880 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06 . 2008-04-25 16:16 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06 . 2008-04-25 16:16 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06 . 2008-04-25 16:16 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41 . 2008-04-25 16:16 385024 ----a-w- c:\windows\system32\html.iec
2011-02-17 13:18 . 2008-04-25 16:16 455936 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-02-17 13:18 . 2008-04-25 16:16 357888 ----a-w- c:\windows\system32\drivers\srv.sys
2011-02-17 12:32 . 2009-10-23 15:22 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56 . 2008-04-25 16:16 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-11 13:25 . 2008-04-25 21:26 229888 ----a-w- c:\windows\system32\fxscover.exe
.
.
((((((((((((((((((((((((((((( SnapShot_2011-05-10_17.12.23 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-05-11 14:59 . 2011-05-11 14:59 16384 c:\windows\temp\Perflib_Perfdata_a5c.dat
+ 2010-09-16 23:38 . 2010-12-20 22:09 38224 c:\windows\system32\drivers\mbamswissarmy.sys
- 2010-09-16 23:38 . 2010-04-29 19:39 38224 c:\windows\system32\drivers\mbamswissarmy.sys
+ 2010-03-26 01:30 . 2010-10-25 01:25 165264 c:\windows\system32\drivers\MpFilter.sys
+ 2011-05-11 15:30 . 2011-05-11 15:30 786432 c:\windows\Installer\1c75b1.msi
+ 2011-05-11 15:29 . 2011-05-11 15:29 479744 c:\windows\Installer\1c7580.msi
+ 2011-05-11 15:29 . 2011-05-11 15:29 301056 c:\windows\Installer\1c757b.msi
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\EnabledUnlockedFDEIconOverlay]
@="{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}"
[HKEY_CLASSES_ROOT\CLSID\{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}]
2009-06-11 23:41 49152 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UninitializedFdeIconOverlay]
@="{CF08DA3E-C97D-4891-A66B-E39B28DD270F}"
[HKEY_CLASSES_ROOT\CLSID\{CF08DA3E-C97D-4891-A66B-E39B28DD270F}]
2009-06-11 23:41 49152 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"FEuLFLOIGw"="c:\documents and settings\All Users\Application Data\FEuLFLOIGw.exe" [BU]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-02-22 200704]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2009-03-17 483420]
"AESTFltr"="c:\windows\system32\AESTFltr.exe" [2009-03-17 729088]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-02-26 134656]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-02-26 166912]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-02-26 134656]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-02-11 186904]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2009-10-23 2396160]
"DellControlPoint"="c:\program files\Dell\Dell ControlPoint\Dell.ControlPoint.exe" [2009-06-12 656384]
"DellConnectionManager"="c:\program files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe" [2009-07-22 1796096]
"ChangeTPMAuth"="c:\program files\Wave Systems Corp\Common\ChangeTPMAuth.exe" [2009-06-03 184320]
"WavXMgr"="c:\program files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe" [2009-05-18 145920]
"USCService"="c:\program files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe" [2009-07-05 15872]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2011-01-31 38840]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2010-09-22 640440]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]
"lxdcamon"="c:\program files\Lexmark 1300 Series\lxdcamon.exe" [2007-04-30 20480]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2010-11-30 997408]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2008-11-04 435096]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-10-29 15:26 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Windows Search.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Windows Search.lnk
backup=c:\windows\pss\Windows Search.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-09-21 18:37 932288 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2010-06-20 02:04 35760 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2009-07-26 21:44 3883856 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVDDXSrv]
2009-02-05 02:26 128232 ------w- c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 21:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\WINDOWS\\system32\\lxdccoms.exe"=
"c:\\Program Files\\Lexmark 1300 Series\\lxdcamon.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdcwbgw.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdcpswx.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdcjswx.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdctime.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"8085:TCP"= 8085:TCP:PidorkiLimited
.
R1 MpKslb8c24037;MpKslb8c24037;c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{5A88702B-5DBA-432C-84C6-576FB85ADFE3}\MpKslb8c24037.sys [5/11/2011 11:41 AM 28752]
R2 ATService;AuthenTec Fingerprint Service;c:\program files\Fingerprint Sensor\AtService.exe [5/15/2009 6:33 PM 1803512]
R2 buttonsvc32;Dell ControlPoint Button Service;c:\program files\Dell\Dell ControlPoint\DCPButtonSvc.exe [4/27/2009 2:40 PM 293968]
R2 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe [7/16/2009 1:04 PM 376096]
R2 lxdc_device;lxdc_device;c:\windows\system32\lxdccoms.exe -service --> c:\windows\system32\lxdccoms.exe -service [?]
R2 lxdcCATSCustConnectService;lxdcCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdcserv.exe [11/10/2009 11:51 AM 99248]
R2 SMManager;Smith Micro Connection Manager Service;c:\program files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe [7/22/2009 7:13 PM 76288]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [10/23/2009 2:01 PM 112512]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [10/23/2009 2:02 PM 109568]
R3 SRS_PremiumSound_Service;SRS Labs Premium Sound;c:\windows\system32\drivers\SRS_PremiumSound_i386.sys [10/23/2009 11:44 AM 232744]
S3 NvtSp50;NvtSp50 NDIS Protocol Driver;c:\windows\system32\Drivers\NvtSp50.sys --> c:\windows\system32\Drivers\NvtSp50.sys [?]
S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [12/18/2009 12:13 PM 20480]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [12/18/2009 12:12 PM 174720]
S3 PTDMBus;PANTECH USB Modem Composite Device Driver ;c:\windows\system32\drivers\PTDMBus.sys [10/28/2009 4:26 PM 29952]
S3 PTDMMdm;PANTECH USB Modem Drivers ;c:\windows\system32\drivers\PTDMMdm.sys [10/28/2009 4:26 PM 41856]
S3 PTDMVsp;PANTECH USB Modem Serial Port ;c:\windows\system32\drivers\PTDMVsp.sys [10/28/2009 4:26 PM 39936]
S3 PTDMWWAN;PANTECH USB Modem WWAN Driver;c:\windows\system32\drivers\PTDMWWAN.sys [10/28/2009 4:26 PM 59520]
S3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\VERIZO~1\VZACCE~1\SMSIVZAM5.SYS [5/25/2009 3:43 PM 32408]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPFILTER
*NewlyCreated* - MPKSLB8C24037
*NewlyCreated* - MSMPSVC
.
Contents of the 'Scheduled Tasks' folder
.
2011-05-05 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]
.
2011-05-11 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe [2010-11-11 16:26]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/?ilc=1
uSearchURL,(Default) = hxxp://search.alot.com/web?q=&pr=auto&client_id=DBF74B8001CBA7B40020BC30&src_id=11083&camp_id=2057&tb_version=2.5.15000.521
FF - ProfilePath - c:\documents and settings\Randy Thompson\Application Data\Mozilla\Firefox\Profiles\tch1iv39.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-05-11 13:24
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(932)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
c:\windows\System32\TdmNetworkProvider.dll
c:\windows\System32\WCR10.dll
c:\windows\System32\BCMLogon.dll
c:\windows\system32\igfxdev.dll
.
- - - - - - - > 'explorer.exe'(716)
c:\windows\system32\WININET.dll
c:\windows\system32\igfxdo.dll
c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.5592_x-ww_179798c8\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2011-05-11 13:26:07
ComboFix-quarantined-files.txt 2011-05-11 17:26
ComboFix2.txt 2010-09-16 23:17
ComboFix3.txt 2010-09-16 23:09
ComboFix4.txt 2010-04-21 16:00
.
Pre-Run: 221,817,417,728 bytes free
Post-Run: 221,801,934,848 bytes free
.
- - End Of File - - 77BC92C66054BF3A865BE8E0B4D7457C

#2 User is offline   SweetTech 

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Posted 19 May 2011 - 04:47 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.

  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.

  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!

  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.

  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!

  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.

  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days     failure to reply will result in the topic being closed!

  • Please do not PM me directly for help. If you have any questions, post them in this topic.

  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.


____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.

In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.

-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:

  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized


NEXT:


Please provide an update on how things are running in your next reply.
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#3 User is offline   SweetTech 

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Posted 22 May 2011 - 09:40 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

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