BleepingComputer.com: Acer Inspire one ZG5

Hi, I recently bought a reconditioned Acer Inspire one ZG5 10" Netbook running Linux o/s as a christmas present for my wife. Everything has been fine until yesterday when I turned it on, it appeared to boot normally - including the Acer page - then it goes blank with just an arrow cursor showing. I've contacted the company I bought it from but they're not interested as it only came with a 12 week warranty. I know absolutely nothing about Linux and don't know where to start! Any help is very much appreciated.

Phil

Which Linux OS is installed ?

Ubuntu - Mint - PClinux ?

Ummmmmm.......I'm afraid I have no idea, is there a way of finding out despite not being able to access the deaktop?

many thanks

Phil

Does it give you any boot options, like being able to boot into safe mode ?

Did you receive a Live CD (boot disc) with the purchase ?

This post has been edited by Ramchu: 12 May 2011 - 05:09 PM

The o/s is linpus linux lite v1.021.E, I've managed to obtain a recovery disc and have recovered the system, including downloading live updates, however I now keep losing the internet connection. It works fine for a day or two then when I click on the browser icon nothing happens(including no error message) despite having a full internet connection, i've proven this by connecting via another laptop. When I'm unable to connect I use the recovery disc again and everything is fine for a day or two then the problem re-occurs. Any help is gratefully received.

Many thanks

Phil