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MBAM shows " Heuristics.Shuriken "

#1 User is offline   jedidaddy 

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Posted 10 May 2011 - 10:35 PM

Hello. first time poster, recent Bleeping Computer reader. I've got a Win 7, 64 bit machine. Run AVG free suite on it since day 1. Run MBAM on it for a year.

- On 5/3, my AVG on a prior version ran scan to completion with no errors, issues, or findings.

- On 5/8, AVG updated my version to 10.0.1375, and auto-ran a computer check. It came back with 18 rootkits identified, but no files named/listed for those rootkits (see attached). I clicked the "heal infections" or some such choice related to AVG and the 18 found, and it appeared to work just fine in healing the items, no BSODs. Rebooted my machine, then ran AVG again on a "rootkit" sweep specifically, zero infections on that report..

I ran the GMER tool under the name "GMER", no findings.

I ran Malicious Software Removal Tool from Microsoft, no findings.


- On 5/9, I booted up my PC in safe mode, ran AVG 10.0.1375 full scan and MBAM full scan with my prior settings to completion - no findings.

- today, 5/10, saved the GMER.exe as "tool.exe" and reran in full Windows mode. had findings (see attached).
I started to download ComboFix but said "no" at agreeing to the terms and conditions. did not complete CF install, have no CF logs.
I downloaded and added 'Microsoft Security Essentials' to run a second opinion style check to the computer, disabled AVG's Resident Shield after MSE install.
I also downloaded and added Trend Micro Hijack This 2.04 (see attached).
Updated and ran MBAM which says I have "heuristics.shuriken" in "ymsgr.exe" Yahoo messenger downloaded many many moons ago on a prior PC.

HJT identifies an AVG listing as a Rootkit (see attached).
AVG still finds zero rootkits since the May 8th finding and cleanup.

after starting the ComboFix process but saying not, as well as MSE and HJT, noted the following new folders on my root C: directory "VC_Red", "Qoobox", "Windows".

Some other threads on other sites suggest some of these items are false positives in the mix here with AVG 10.0.1375. Help please, and thank you!


Attached File  consolidated snapshot .txt (48.08K)
Number of downloads: 7

#2 User is online   Casey_boy 

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Posted 21 May 2011 - 11:18 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.

  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.


We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.

Casey
If I have been helping you and I do not reply within 48hours, feel free to send me a PM.

* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *

#3 User is offline   jedidaddy 

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Posted 22 May 2011 - 11:50 AM

I can't say it's resolved or not. I ended my checks myself that night I posted feeling like they were likely false positives. I read up more on Heuristic screening and navigated to the alleged Shuriken file. it was a Yahoo Messenger installer buried in an old folder I'd copied over with some data files from an earlier PC. It's date stamp was like the year 2000, given MBAM's designation of it being a Heuristic Shuriken I figured it would flag anything with the name ysmgr.exe as a problem, regardless of any other properties, time stamp, etc. of the device. I allowed MBAM to purge the file with no problems or observed consequences. I do not have Yahoo Messenger download and running on this machine.

I also attempted some searches around the folders I saw appear on my root directory that night. Each appears connected to the different apps. I was trying that night like GMER, HJT, CF, etc. - to either be a "temp" style folder that should have deleted off through normal install processes, or a resident folder that ought to exist if I had the proper version (I mistakenly grabbed a win 7, 32 bit OS version of two of the attempted programs which cancelled out on the attempted install).

As requested I ran the DDS and am inserting the DDS text here, and attaching the Attach text file. Hopefully that is the process you were looking for. I can get the computer to boot up fine, reach the desktop, etc. so didn't have any need to provide other more general information Casey asked for preceding the DDS, if DDS could not be run.
It is a 64 bit OS machine so I skipped the GMER step as instructed.


.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Owner at 11:21:58 on 2011-05-22
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3061.1230 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG10\avgchsva.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\LSI SoftModem\agr64svc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
C:\Program Files (x86)\Seagate\Basics\Service\SyncServicesBasics.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\dlbtcoms.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\SysWOW64\IoctlSvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
C:\Program Files (x86)\AVG\AVG10\avgnsa.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Users\Owner\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files (x86)\FinePixViewerS\QuickDCF2.exe
C:\Program Files (x86)\hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
C:\Program Files (x86)\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe
C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files (x86)\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexingService.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\taskmgr.exe
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\PROGRA~2\AVG\AVG10\avgrsa.exe
C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Owner\Downloads\dds.scr
C:\Windows\SysWOW64\WSCRIPT.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cndt
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cndt
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cndt
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cndt
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
mWinlogon: Userinit=userinit.exe,
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
BHO: hpBHO Class: {abd3b5e1-b268-407b-a150-2641dab8d898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: Nero Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
TB: Nero Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [SansaDispatch] C:\Users\Owner\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
uRun: [ISUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
uRun: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
uRun: [Google Update] "C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe" /c
mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
mRun: [HP Remote Solution] %ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
mRun: [basicsmssmenu] "C:\Program Files (x86)\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe"
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
mRun: [BlackBerryAutoUpdate] C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
mRun: [TkBellExe] "C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe" -osboot
mRun: [NBKeyScan] "C:\Program Files (x86)\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\EXIFLA~1.LNK - C:\Program Files (x86)\FinePixViewerS\QuickDCF2.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\hp\Digital Imaging\bin\hpqtra08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PICTUR~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDDMST~1.LNK - C:\Program Files (x86)\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssiea.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
mRun-x64: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\8dotvqgo.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/firefox|http://ddowiki.com/page/Home|http://www.pandora.com/#/song/thumbs-up/S531264|http://hp-desktop.aol.com/|http://www.hp.com/#Product
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4cc0ecb5&v=6.103.018.001&i=23&tp=ab&iy=&ychte=us&lng=en-US&q=
FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff4.dll
FF - component: C:\Program Files (x86)\AVG\AVG10\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: C:\Program Files (x86)\AVG\AVG10\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: C:\Program Files (x86)\AVG\AVG10\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordext.dll
FF - plugin: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\Users\Owner\AppData\Local\Google\Update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: C:\Users\Owner\AppData\Roaming\Move Networks\plugins\npqmp071505000011.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2011-4-18 7398752]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2011-2-8 269520]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-1-25 92216]
R2 WDDMService;WD SmartWare Drive Manager Service;C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2010-5-10 130560]
R2 WDFME;WD File Management Engine;C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe [2010-5-10 1858048]
R2 WDSC;WD File Management Shadow Engine;C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSC.exe [2010-5-10 483328]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe [2011-5-8 947528]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
S3 ivusb;Initio Driver for USB Default Controller;C:\Windows\system32\DRIVERS\ivusb.sys --> C:\Windows\system32\DRIVERS\ivusb.sys [?]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\system32\DRIVERS\MpNWMon.sys --> C:\Windows\system32\DRIVERS\MpNWMon.sys [?]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 282616]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2011-05-21 23:41:03 8718160 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{C9D2BCE5-A87B-4B0C-B304-7D8D9096CC18}\mpengine.dll
2011-05-21 01:12:34 601424 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2011-05-21 01:12:27 601424 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{FAEC7A49-C924-4183-8557-FE5AE68B115E}\gapaengine.dll
2011-05-17 01:19:18 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-05-15 19:25:48 -------- d-----w- C:\ProgramData\{E91883C8-8CDC-46A4-A45F-CB40EB82ED60}
2011-05-13 00:55:15 8718160 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-05-11 04:37:31 142336 ----a-w- C:\Windows\System32\poqexec.exe
2011-05-11 04:37:31 123904 ----a-w- C:\Windows\SysWow64\poqexec.exe
2011-05-11 01:08:09 388096 ----a-r- C:\Users\Owner\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-05-11 01:08:08 -------- d-----w- C:\Program Files (x86)\TrendMicro
2011-05-11 00:15:41 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2011-05-11 00:15:24 -------- d-----w- C:\Program Files\Microsoft Security Client
2011-05-11 00:15:04 374664 ----a-w- C:\Windows\System32\drivers\netio.sys
2011-05-10 23:17:16 5509504 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-05-10 23:17:14 3957632 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-05-10 23:17:13 3901824 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2011-05-10 23:17:08 52224 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2011-05-10 23:17:08 324608 ----a-w- C:\Windows\System32\drivers\usbport.sys
2011-05-10 23:17:07 98816 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2011-05-10 23:17:07 7936 ----a-w- C:\Windows\System32\drivers\usbd.sys
2011-05-10 23:17:07 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2011-05-10 23:17:07 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2011-05-10 23:17:07 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2011-05-10 02:30:37 197120 ----a-w- C:\Windows\System32\d3d10_1.dll
2011-05-10 02:30:36 161792 ----a-w- C:\Windows\SysWow64\d3d10_1.dll
2011-04-30 13:27:32 1657216 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2011-04-30 13:27:31 2566144 ----a-w- C:\Windows\System32\esent.dll
2011-04-30 13:27:31 1686016 ----a-w- C:\Windows\SysWow64\esent.dll
2011-04-30 13:27:31 166272 ----a-w- C:\Windows\System32\drivers\nvstor.sys
2011-04-30 13:27:31 148352 ----a-w- C:\Windows\System32\drivers\nvraid.sys
2011-04-30 13:27:31 107904 ----a-w- C:\Windows\System32\drivers\amdsata.sys
2011-04-30 13:27:30 96768 ----a-w- C:\Windows\System32\fsutil.exe
2011-04-30 13:27:30 74240 ----a-w- C:\Windows\SysWow64\fsutil.exe
2011-04-30 13:27:30 410496 ----a-w- C:\Windows\System32\drivers\iaStorV.sys
2011-04-30 13:27:30 27008 ----a-w- C:\Windows\System32\drivers\amdxata.sys
2011-04-30 13:27:30 187264 ----a-w- C:\Windows\System32\drivers\storport.sys
2011-04-28 14:02:35 2870272 ----a-w- C:\Windows\explorer.exe
2011-04-28 14:02:34 2614784 ----a-w- C:\Windows\SysWow64\explorer.exe
2011-04-28 14:02:32 662528 ----a-w- C:\Windows\System32\XpsPrint.dll
2011-04-28 14:02:32 442880 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
2011-04-28 14:01:58 31232 ----a-w- C:\Windows\SysWow64\prevhost.exe
2011-04-28 14:01:58 31232 ----a-w- C:\Windows\System32\prevhost.exe
.
==================== Find3M ====================
.
2011-04-15 02:28:24 118864 ----a-w- C:\Windows\System32\drivers\AVGIDSDriver.sys
2011-04-05 05:59:54 377936 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2011-03-16 21:03:18 37456 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys
2011-03-11 06:19:26 1395712 ----a-w- C:\Windows\System32\mfc42.dll
2011-03-11 06:19:26 1359872 ----a-w- C:\Windows\System32\mfc42u.dll
2011-03-11 05:40:24 1164288 ----a-w- C:\Windows\SysWow64\mfc42u.dll
2011-03-11 05:40:24 1137664 ----a-w- C:\Windows\SysWow64\mfc42.dll
2011-03-08 06:14:30 976896 ----a-w- C:\Windows\System32\inetcomm.dll
2011-03-08 05:38:13 740864 ----a-w- C:\Windows\SysWow64\inetcomm.dll
2011-03-04 06:17:25 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2011-03-04 06:17:24 347648 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2011-03-03 06:17:10 182272 ----a-w- C:\Windows\System32\dnsrslvr.dll
2011-03-03 06:14:38 30208 ----a-w- C:\Windows\System32\dnscacheugc.exe
2011-03-03 05:27:30 28672 ----a-w- C:\Windows\SysWow64\dnscacheugc.exe
2011-03-03 03:58:32 3133440 ----a-w- C:\Windows\System32\win32k.sys
2011-03-01 19:25:18 41552 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2011-02-24 06:30:00 476160 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2011-02-24 05:32:52 288256 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
2011-02-23 05:16:28 461312 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-02-23 05:16:01 401920 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-02-23 05:15:50 161792 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-02-23 05:15:27 157696 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2011-02-23 05:15:14 286720 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-02-23 05:15:13 126464 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2011-02-23 05:15:06 90624 ----a-w- C:\Windows\System32\drivers\bowser.sys
2011-02-22 13:12:46 26704 ----a-w- C:\Windows\System32\drivers\AVGIDSEH.sys
.
============= FINISH: 11:22:23.20 ===============

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#4 User is offline   Blade81 

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Posted 23 May 2011 - 08:23 AM

Hi,

No infection related signs there. Some programs like Adobe Reader needs updating though. If no other issues I recommend to install Secunia Personal Software Inspector (PSI) and fix its findings.

Also, you have both Microsoft Security Essentials & AVG installed there. It's recommended to have one antivirus product installed only.
Microsoft MVP Consumer Security 2008 2009 2010 2011
ASAP & UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.

#5 User is offline   Blade81 

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Posted 07 June 2011 - 02:41 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Microsoft MVP Consumer Security 2008 2009 2010 2011
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.

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