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Help to Analyze and Identify Suggested I get help to Analyze if I don't know what I am looking

#1 User is offline   akaterri 

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Posted 07 May 2011 - 02:19 PM

NEED HELP AND FAST...TRYING TO MINIMIZE MY INTERNET ACCESS TILL THIS IS FIXED...need this list looked at by someone who knows what too look for ...I cannot determine which is bad and which is good....they gave a list of sites that can help me try and figure out how to fix my computer....I need to get back to finding a job and possibly a new place to live and cannot afford this gift I got a x-mas to be down. its only 4 mos old and the "Geeksquad" told me it would cost $200.00 to fix it....and I asked what happened too it and they said something about my system is now corrupt...when asked why didn't my anitvirus detect it??? the girl told me that they never catch everything there are always new out there and made it sound as if no mater what software you have it will never catch everything...Most of this I agree with but I have had to deal with this in the past and it took me a while to figure out so now I monitor where I go and what I do....I have always been very cautious... she made it sound like I surf sites that are known to have issues....I don't get online much other than finding new job, home and work on projects...I also had a problem with a T-mobile air card and asked about that and why I thought it was not set up correctly and she suggested I talk to them....I hate rude people....I will not be buying from that store anymore....
I have the list and didn't know if I should attach it

This post has been edited by Budapest: 07 May 2011 - 03:30 PM
Reason for edit: Moved from Win7 ~Budapest

#2 User is offline   Allan 

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Posted 07 May 2011 - 02:21 PM

Too much extraneous input. What is the problem you are experiencing?
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#3 User is online   cryptodan 

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Posted 07 May 2011 - 02:26 PM

Hello,

And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.

Malwarebytes Anti-Malware

Quote

Please download Malwarebytes Anti-Malware and save it to your desktop.
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware

  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


SUPERAntiSpyware:

Quote

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

Instructions:

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

Quote

GMER does not work in 64bit Mode!!!!!!

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image

  • GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning.


My work schedule is as follows: Mon and Tues 1800 to 0600, Friday - Sunday 1800EST to 0600, and Wednesday to Thursday 1800est to 0600. So if I do not respond right away I am at work.
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If I am helping you, then Please Send Me a Message!with your thread link in it. This is only if I haven't replied back to you within 24 to 48 hours.
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#4 User is offline   akaterri 

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Posted 14 May 2011 - 05:48 PM

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6530

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

5/8/2011 3:12:44 AM
mbam-log-2011-05-08 (03-12-44).txt

Scan type: Full scan (C:\|Q:\|)
Objects scanned: 263404
Time elapsed: 53 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 14
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
_________________________________


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/08/2011 at 07:42 AM

Application Version : 4.52.1000

Core Rules Database Version : 7012
Trace Rules Database Version: 4824

Scan type : Complete Scan
Total Scan Time : 03:47:05

Memory items scanned : 829
Memory threats detected : 0
Registry items scanned : 13871
Registry threats detected : 140
File items scanned : 116109
File threats detected : 52

Adware.Tracking Cookie
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\terri@imrworldwide[2].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\terri@atdmt[2].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\terri@doubleclick[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\terri@www.windowsmedia[2].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\terri@fl01.ct2.comclick[2].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\terri@msnportal.112.2o7[1].txt
.specificclick.net [ C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.apmebf.com [ C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.mediaplex.com [ C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.mediaplex.com [ C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.doubleclick.net [ C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.kontera.com [ C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.kontera.com [ C:\Users\Terri\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
convoad.technoratimedia.net [ C:\Users\Terri\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\8BVSXDKZ ]
core.insightexpressai.com [ C:\Users\Terri\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\8BVSXDKZ ]
ia.media-imdb.com [ C:\Users\Terri\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\8BVSXDKZ ]
media1.break.com [ C:\Users\Terri\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\8BVSXDKZ ]
secure-us.imrworldwide.com [ C:\Users\Terri\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\8BVSXDKZ ]
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@a1.interclick[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@ad.wsod[2].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@adbrite[2].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@adecn[2].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@ads.bittorrent[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@ads.gamesbannernet[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@ads.undertone[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@atdmt[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@bs.serving-sys[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@collective-media[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@imrworldwide[2].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@interclick[2].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@invitemedia[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@legolas-media[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@microsoftinternetexplorer.112.2o7[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@microsoftmachinetranslation.112.2o7[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@msnprod.oberon-media[2].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@mywebsearch[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@sonyelectronicssupportus.112.2o7[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@specificmedia[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@urlad--doubleclick--net.reachlocal[2].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@urlad--yieldmanager--com.reachlocal[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@urlfls--doubleclick--net.reachlocal[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@urlidcs--interclick--com.reachlocal[1].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@urlwww--burstnet--com.reachlocal[2].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@www.googleadservices[6].txt
C:\Users\Terri\AppData\Roaming\Microsoft\Windows\Cookies\Low\terri@yieldmanager[1].txt

Adware.MyWebSearch/FunWebProducts
(x86) HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
(x86) HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}\ProxyStubClsid32
(x86) HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}\TypeLib
(x86) HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}\TypeLib#Version
(x86) HKCR\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}
(x86) HKCR\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}\ProxyStubClsid32
(x86) HKCR\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}\TypeLib
(x86) HKCR\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}\TypeLib#Version
(x64) HKCR\Interface\{07B18EAA-A523-4961-B6BB-170DE4475CCA}
(x64) HKCR\Interface\{07B18EAA-A523-4961-B6BB-170DE4475CCA}\ProxyStubClsid32
(x64) HKCR\Interface\{07B18EAA-A523-4961-B6BB-170DE4475CCA}\TypeLib
(x64) HKCR\Interface\{07B18EAA-A523-4961-B6BB-170DE4475CCA}\TypeLib#Version
(x64) HKCR\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}
(x64) HKCR\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}\ProxyStubClsid32
(x64) HKCR\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}\TypeLib
(x64) HKCR\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}\TypeLib#Version
(x64) HKCR\Interface\{1093995A-BA37-41D2-836E-091067C4AD17}
(x64) HKCR\Interface\{1093995A-BA37-41D2-836E-091067C4AD17}\ProxyStubClsid32
(x64) HKCR\Interface\{1093995A-BA37-41D2-836E-091067C4AD17}\TypeLib
(x64) HKCR\Interface\{1093995A-BA37-41D2-836E-091067C4AD17}\TypeLib#Version
(x64) HKCR\Interface\{120927BF-1700-43BC-810F-FAB92549B390}
(x64) HKCR\Interface\{120927BF-1700-43BC-810F-FAB92549B390}\ProxyStubClsid32
(x64) HKCR\Interface\{120927BF-1700-43BC-810F-FAB92549B390}\TypeLib
(x64) HKCR\Interface\{120927BF-1700-43BC-810F-FAB92549B390}\TypeLib#Version
(x64) HKCR\Interface\{17DE5E5E-BFE3-4E83-8E1F-8755795359EC}
(x64) HKCR\Interface\{17DE5E5E-BFE3-4E83-8E1F-8755795359EC}\ProxyStubClsid32
(x64) HKCR\Interface\{17DE5E5E-BFE3-4E83-8E1F-8755795359EC}\TypeLib
(x64) HKCR\Interface\{17DE5E5E-BFE3-4E83-8E1F-8755795359EC}\TypeLib#Version
(x64) HKCR\Interface\{1F52A5FA-A705-4415-B975-88503B291728}
(x64) HKCR\Interface\{1F52A5FA-A705-4415-B975-88503B291728}\ProxyStubClsid32
(x64) HKCR\Interface\{1F52A5FA-A705-4415-B975-88503B291728}\TypeLib
(x64) HKCR\Interface\{1F52A5FA-A705-4415-B975-88503B291728}\TypeLib#Version
(x64) HKCR\Interface\{247A115F-06C2-4FB3-967D-2D62D3CF4F0A}
(x64) HKCR\Interface\{247A115F-06C2-4FB3-967D-2D62D3CF4F0A}\ProxyStubClsid32
(x64) HKCR\Interface\{247A115F-06C2-4FB3-967D-2D62D3CF4F0A}\TypeLib
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(x64) HKCR\Interface\{3E720453-B472-4954-B7AA-33069EB53906}
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(x64) HKCR\Interface\{63D0ED2D-B45B-4458-8B3B-60C69BBBD83C}
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(x64) HKCR\Interface\{6E74766C-4D93-4CC0-96D1-47B8E07FF9CA}
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(x64) HKCR\Interface\{6E74766C-4D93-4CC0-96D1-47B8E07FF9CA}\TypeLib
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(x64) HKCR\Interface\{72EE7F04-15BD-4845-A005-D6711144D86A}
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(x64) HKCR\Interface\{7473D291-B7BB-4F24-AE82-7E2CE94BB6A9}
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(x64) HKCR\Interface\{7473D291-B7BB-4F24-AE82-7E2CE94BB6A9}\TypeLib
(x64) HKCR\Interface\{7473D291-B7BB-4F24-AE82-7E2CE94BB6A9}\TypeLib#Version
(x64) HKCR\Interface\{7473D293-B7BB-4F24-AE82-7E2CE94BB6A9}
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(x64) HKCR\Interface\{7473D293-B7BB-4F24-AE82-7E2CE94BB6A9}\TypeLib
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(x64) HKCR\Interface\{7473D295-B7BB-4F24-AE82-7E2CE94BB6A9}
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(x64) HKCR\Interface\{7473D297-B7BB-4F24-AE82-7E2CE94BB6A9}
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(x64) HKCR\Interface\{90449521-D834-4703-BB4E-D3AA44042FF8}
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(x64) HKCR\Interface\{991AAC62-B100-47CE-8B75-253965244F69}
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(x64) HKCR\Interface\{991AAC62-B100-47CE-8B75-253965244F69}\TypeLib
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(x64) HKCR\Interface\{A626CDBD-3D13-4F78-B819-440A28D7E8FC}
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(x64) HKCR\Interface\{A626CDBD-3D13-4F78-B819-440A28D7E8FC}\TypeLib
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(x64) HKCR\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}
(x64) HKCR\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}\ProxyStubClsid32
(x64) HKCR\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}\TypeLib
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(x64) HKCR\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE}
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(x64) HKCR\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE}\TypeLib
(x64) HKCR\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE}\TypeLib#Version
(x64) HKCR\Interface\{D6FF3684-AD3B-48EB-BBB4-B9E6C5A355C1}
(x64) HKCR\Interface\{D6FF3684-AD3B-48EB-BBB4-B9E6C5A355C1}\ProxyStubClsid32
(x64) HKCR\Interface\{D6FF3684-AD3B-48EB-BBB4-B9E6C5A355C1}\TypeLib
(x64) HKCR\Interface\{D6FF3684-AD3B-48EB-BBB4-B9E6C5A355C1}\TypeLib#Version
(x64) HKCR\Interface\{DE38C398-B328-4F4C-A3AD-1B5E4ED93477}
(x64) HKCR\Interface\{DE38C398-B328-4F4C-A3AD-1B5E4ED93477}\ProxyStubClsid32
(x64) HKCR\Interface\{DE38C398-B328-4F4C-A3AD-1B5E4ED93477}\TypeLib
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(x64) HKCR\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25E}
(x64) HKCR\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25E}\ProxyStubClsid32
(x64) HKCR\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25E}\TypeLib
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(x64) HKCR\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}
(x64) HKCR\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}\ProxyStubClsid32
(x64) HKCR\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}\TypeLib
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(x64) HKCR\Interface\{E79DFBC9-5697-4FBD-94E5-5B2A9C7C1612}
(x64) HKCR\Interface\{E79DFBC9-5697-4FBD-94E5-5B2A9C7C1612}\ProxyStubClsid32
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(x64) HKCR\Interface\{E79DFBC9-5697-4FBD-94E5-5B2A9C7C1612}\TypeLib#Version
(x64) HKCR\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}
(x64) HKCR\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}\ProxyStubClsid32
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(x64) HKCR\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}\TypeLib#Version
(x64) HKCR\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}
(x64) HKCR\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}\ProxyStubClsid32
(x64) HKCR\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}\TypeLib
(x64) HKCR\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}\TypeLib#Version
(x64) HKCR\Interface\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978}
(x64) HKCR\Interface\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978}\ProxyStubClsid32
(x64) HKCR\Interface\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978}\TypeLib
(x64) HKCR\Interface\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978}\TypeLib#Version

-----------------------------------------

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/08/2011 at 09:47 AM

Application Version : 4.52.1000

Core Rules Database Version : 7013
Trace Rules Database Version: 4825

Scan type : Complete Scan
Total Scan Time : 00:51:22

Memory items scanned : 330
Memory threats detected : 0
Registry items scanned : 13871
Registry threats detected : 0
File items scanned : 114962
File threats detected : 0
_______________________________

I have screen shots of newer and old but still existing errors. T-Mobile device not running

Finally figured out where to post this and have my notifications set up to alert me

Thanks,

Terri

#5 User is online   cryptodan 

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Posted 14 May 2011 - 06:24 PM

Are things better with the computer?

My work schedule is as follows: Mon and Tues 1800 to 0600, Friday - Sunday 1800EST to 0600, and Wednesday to Thursday 1800est to 0600. So if I do not respond right away I am at work.
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If I am helping you, then Please Send Me a Message!with your thread link in it. This is only if I haven't replied back to you within 24 to 48 hours.
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#6 User is offline   akaterri 

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Posted 20 May 2011 - 02:10 AM

No I am still getting the same errors

#7 User is online   cryptodan 

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Posted 20 May 2011 - 05:03 AM

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

My work schedule is as follows: Mon and Tues 1800 to 0600, Friday - Sunday 1800EST to 0600, and Wednesday to Thursday 1800est to 0600. So if I do not respond right away I am at work.
----------------
If I am helping you, then Please Send Me a Message!with your thread link in it. This is only if I haven't replied back to you within 24 to 48 hours.
----------------
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#8 User is offline   akaterri 

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Posted 24 May 2011 - 01:00 AM

I have posted the logs above after running the downloaded programs suggested..the only thing is I forgot to run the second scan in safe mode. It seems that some of what wouldn't come up before is working now. I don't have a printer to print out the instructions so I am trying to do it by memory. I guess this is not an option. I will try and do screen shots of instructions so this might take me awhile.

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