I didn't see an edit button, but here's an update:
As of today and yesterday, her computer has started to freeze in the middle of the day. It hasn't begun to do it often, but it wasn't happening before. When it freezes, keyboard commands don't work, nor the mouse. She has to force shut down by holding the power button.
She works from home on her computer so it's really important we get this figured out!
EDIT: Removed link to malware log, not allowed nor used in XP forum, no evidence of malware problem ~ Hamluis.
This post has been edited by hamluis: 09 May 2011 - 07:45 AM