BleepingComputer.com: Difficult Situation

Jump to content

Forum Guidelines

Posted Image Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help


Posted Image Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient.


Posted Image DO NOT RUN ComboFix unless requested to.


Posted Image Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log.


Posted Image When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.


Posted Image Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
Page 1 of 1
  • You cannot start a new topic
  • This topic is locked

Difficult Situation Internet Redirect

#1 User is offline   Golddigger8861 

  • New Member
  • Pip
  • Find Topics
  • Group: Members
  • Posts: 2
  • Joined: 05-May 11

Posted 05 May 2011 - 11:02 PM

Hoping for a rescue. Internet redirects, basically usable. Using another clean computer, with infected near by. Unable to run defogger, gmer.exe, or TDSS, so I have no logs to offer. All encountered problem and must close. Have been transfering files via flash, and running on infected, in safe mode. Have tried many programs with no luck. AutoCad also much slower. Any assistance would be truly appreciated.

Best,

Clay

Is there more information that I need to add. This is the first time I've had to ask for help from such a high level. I'm still having little luck, but open to all suggestions!

Best

EDIT: Please be patient. There are over 290 unanswered topics in this forum at present and the current average wait time to receive help is 8 days. ~Budapest

This post has been edited by Budapest: 08 May 2011 - 10:12 PM


#2 User is offline   m0le 

  • I know the drill!
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Malware Response Instructor
  • Posts: 29,103
  • Joined: 24-July 08
  • Gender:Male
  • Location:London, UK

Posted 12 May 2011 - 05:16 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.

  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.


  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.


  • Please reply to this post so I know you are there.

The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
If I have helped you fix your PC then please donate. Thanks

Posted Image
m0le is a proud member of UNITE (Unified Network of Instructors and Trusted Eliminators)

#3 User is offline   m0le 

  • I know the drill!
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Malware Response Instructor
  • Posts: 29,103
  • Joined: 24-July 08
  • Gender:Male
  • Location:London, UK

Posted 16 May 2011 - 07:13 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
If I have helped you fix your PC then please donate. Thanks

Posted Image
m0le is a proud member of UNITE (Unified Network of Instructors and Trusted Eliminators)

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • This topic is locked

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users